2 outdoor pools, open 10:00 AM to 5:00 PM, pool cabanas (surcharge)
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Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 7611 out of 14723 reviews" "
Rating 8 - Good. 3857 out of 14723 reviews" "
Rating 6 - Okay. 1661 out of 14723 reviews" "
Rating 4 - Poor. 835 out of 14723 reviews" "
Rating 2 - Terrible. 759 out of 14723 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once of the best experiences in Vegas
Stayed 3 nights in Apr 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and a great time
Stayed 3 nights in Apr 2024

8/10 Good

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service
All i did like, just one tiny thing i didnt. It didnt have a fridge for store my drinks. But from that all great.
Stayed 2 nights in Apr 2024

8/10 Good

Dominique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean room but could clean the windows to enhance the view. Do not like the pricey mini bar fridge that you cannot use to store your own beverages and have to resort to an ice bucket. Room could also use a keurig. Got woken up by some screaming drunk in the middle of the night. The check in app very convenient and just go to the self serve check in was great. Calling front desk and was on hold for over 1/2 hour listening to sales pitch extremely annoying, had to walk downstairs to find an infinity line up. We were looking at extending our stay but to find out that the rates were more than double and hotel recommended to go online for better rates, we ended up changing hotel ( much better hotel). Having said that, we still had a nice stay and I know they’re changing to Hard Rock hotel. Pool area very nice and hotel situated in the middle of the strip, I would recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Travelled with family
How friendly the staff was and most accommodating.
Stayed 3 nights in Apr 2024

6/10 Okay

Clive

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but front desk staff very rude, slow conducting business with guests
Stayed 5 nights in Apr 2024

2/10 Terrible

vidyadhar

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No complimentary coffee, tea in room . Water $18 a bottle......Really really a major rip off...totally unsustainable...toliets in "volcano rooms" not much higher than Asian squat pots.
Stayed 3 nights in Apr 2024

10/10 Excellent

Felisa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at The Mirage. Highly recommend seeing the Cirque De Soleil Love show. It was fantastic!!
Stayed 2 nights in Apr 2024

8/10 Good

Scott Allen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We booked a strip view, we were placed in the westernmost wing at the very end of the hallway, about as far from the strip as could be. While we had a peekaboo view of some of the strip. This wasn't what I booked. Although I called the property a month in advance to make sure the pool was available during our stay, it didnt open until 2 days after we left. I didn't use the spa,I didnt use the exercise room, and I didnt need to visit the onsite barber. I stayed four nights and two of the resturants were closed throughout our stay despite being advertised throughout the casino. The steakhouse however was excellent.
Stayed 4 nights in Apr 2024

2/10 Terrible

Helene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I am highly claustrophobic and requested a floor five or under and could not be accommodated. Expedia wrote a note but did not do much more. I had to rent across the road at the best western.
Stayed 4 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great. Room service wasnt to good , after 3 day we had to get room service to clean room . We noticed they only picked up ,no new towels. Over all visit was awesome. Get to pool earily it fills up quick.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for a week.This hotel was very nice , room was very clean and kept up daily by housekeeping.parking is 20.00 per day and the resort fees were not worth it but still a nice time
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.Your feedback regarding the resort fees has been shared with our resort management team.We anticipate your next visit with us.

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cleaner and in nicer shape that I was expecting, knowing it was an older casino.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

2/10 Terrible

Sheila

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Casino gambling area is small. The pool closes at 5 and it was hot so we wanted to enjoy it after 5. Lots of things closed. Wont stay there again
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Mirage is a great property that has stood the test of time. My favorite pool on the strip. I was happy to stay here for probably the last time before it becomes a Hard Rock property.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
This is a decent hotel for the price right on the strip. Def showing its age a bit with some lumpy floors and wear on various furniture, windows, fixtures, etc. Room feels more 3 star than 4 star. The pool is phenomenal but is usually very crowded/loud and hours are not nearly long enough. Opens at 10 and closes at 5? How about 9-7 at least? One of my big issues while staying here is that there is no mini fridge included, you would have to rent one for $35 a day. You could buy a mini fridge from Amazon and have it delivered to the hotel at that price, and then give it away at end of stay for less money. Instead of providing a fridge they have a mini bar fridge mostly stocked with alcohol at exorbitant prices, which I had zero interest in. And you cant use that for your own stuff. Staff here were very cordial and accommodating.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.I would appreciate another chance to restore your confidence in us.

4/10 Poor

Kathleen, Ligonier

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was awful for any needs we had. Business trip, DO NOT STAY HERE FOR BUSINESS. Unreliable, unresponsive. Horrible.
Stayed 1 night in Feb 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We are always striving to improve, so if you were willing to share in detail what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Anthony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy with stay
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a pleasant stay with us.We anticipate your next visit with us.

10/10 Excellent

Todd

Great
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Dominique

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Centre of strip & close to monorail
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon. Thank you for your feedback and for choosing to stay with us.

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Conveniently located. Service subpar.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

4/10 Poor

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
No notice was given that Valet parking would cost$30. Other hotels had complimentary parking for guests staying at the hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Gene

Liked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Ranita

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Rooms were very quiet. Allowed early check in.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a pleasant stay with us.We anticipate your next visit with us.

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

Jennifer

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
That Beatles Love show was pretty cool
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.The Beatles Love is a favorite with all our guests.Thanks again for your kind words and for being a fantastic guest.

10/10 Excellent

Gregory, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serious class act all around! Felt very welcome and supported, including easily handling the minor challenges we faced (accidental mini bar charge, bag storage, bringing glassware to the pool). Top notch staff.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you so much for your positive feedback!We appreciate your kind words and are so glad that you had a wonderful experience with us.We strive to provide the best guest service, and we are glad to hear that we succeeded.Thanks again!

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This was my very first time in Vegas. Our Son was getting married. I was torn, also because I was leaving my oldest daughter behind. she has cancer. I was able to rest and enjoy my trip. Thank you so much!!
Stayed 3 nights in Apr 2024

8/10 Good

Pedro, Sao Paulo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right in the middle of the strip. We walked everywhere
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay could not have gone better! Everyone- from Arturo at check-in to the valet to the room service folks to the housekeeping staff to the maintenance folks to the management- was amazing, easy to deal with, polite, and got things done. You can't ask for better than that. As far as my room goes, it was fantastic. I had windows with spanning views of the strip in one direction, the mountains in another. Best part was the room was comfy, no bed bugs (I've had them, yuch!!) it was clean with a mini-bar, a great soaker tub and just terrific. I've stayed in other hotels in Vegas because I've been there much over the years, but this place is exceptional, many shops too... and they've got The Beatles experience! In the words of Arnold, I'll be back! What a great place.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
We have passed your wonderful review onto our team.Thanks so much for taking the time to leave a review about The Mirage Resort and Casino.Our guest’s feedback guides our business and helps us keep improving the service we provide.We look forward to delivering another excellent experience on your next visit.Thanks for choosing to us!

8/10 Good

Masoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never seen any hotel would charge for bringing empty plate or fork now I did! Mirage charges about 2 $ for every plate and 9$ for delivering it to your room! I really like the location of the hotel; I could have easy access to main Vegas' attractions.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Wei Yu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 2 nights in Mar 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Brenda, LA CANADA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our 4 night stay in complete luxury in our penthouse suite overlooking the exploding volcano. The suite was spectacular as was the table room service. The bathroom and shower areas were bigger than the living room therefore my husband and I had no problems preparing for our day. The price for this stay on the 28th floor was surprisingly affordable! The amenities were top notch!
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
We have passed your wonderful review onto our team.Thanks so much for taking the time to leave a review about The Mirage Resort and Casino.Our guest’s feedback guides our business and helps us keep improving the service we provide.We look forward to delivering another excellent experience on your next visit.Thanks for choosing to us!

2/10 Terrible

David, Salt Lake City

Liked: Property conditions & facilities
Disliked: Amenities
The property and rooms are clean, well-appointed and designed. My lroblem with this hotel is their terrible communication and substandard bookeeping. I paid for a night to treat a friend and she was kicked out of the room later that evening. Shame on you!
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Mr. Olsen, We did have several reservations under Ms. Rowe's name. 1. From 04/20-04/22 sharing with you.2. From 04/20-04/23 cancelled 3. From 04/22-04/23 checked outMs. Rowe came to the Front Desk on the night of 04/23 requesting to stay another night beyond what you paid for, but was unable to provide a form of payment and departed the property since she did not have a reservation for the night of 04/23.Thank you and it is our sincere desire that you will return in the future.

8/10 Good

Kristoff, Anchorage

Travelled with family
Liked: Cleanliness, staff & service
I did not like that the bathtub drain did not drain quickly enough. Ended up standing a. Pool of water as the show ended
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

8/10 Good

Jaclyn

Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Central location to many other venues. Room is always decent.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a pleasant stay with us.We anticipate your next visit with us.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick for a few nights. Love the snacks grab and go eatery.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

10/10 Excellent

Jacob

Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Shaquane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating. I had an issue with my room and the manager on duty changed it immediately. Everyone was so polite. I will definitely stay here again.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

8/10 Good

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable area, overall clean, had all the necessities.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room rate is great. Center to many locations. Room Is decent.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on 23 Apr 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Ryan Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on 24 Apr 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.