3 outdoor pools, a heated pool, pool cabanas (surcharge), pool loungers
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Reviews of Mandalay Bay Resort And Casino

4.5 out of 5
Mandalay Bay Resort And Casino
3950 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 5852 out of 11103 reviews" "
Rating 8 - Good. 2509 out of 11103 reviews" "
Rating 6 - Okay. 1302 out of 11103 reviews" "
Rating 4 - Poor. 765 out of 11103 reviews" "
Rating 2 - Terrible. 675 out of 11103 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
$16 for a cup of coffee in-room? Ridiculous. Called guest services with trouble with our safe, never showed up. Late for dinner reservation because my cash/credit cards were I safe. Called again after dinner, finally showed up but was a huge inconvenience. Property is beautiful. Service is just ok
Stayed 3 nights in Apr 2024

10/10 Excellent

DELIAH, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the resort was nice and clean with a great pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda, Neah Bay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient and nice! Comfy beds.
Stayed 3 nights in Apr 2024

6/10 Okay

YVONNE

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The fact that you have to order out to get a cup of coffee or be trapped by the $16.00 per cup sitting in the room which most people assume is the 1 thing that even the cheapest hotel in the world offers as complimentary.
Stayed 2 nights in Apr 2024

8/10 Good

Megan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I liked that the hotel was clean and updated, however, the fact that you have to pay extra to use the weights at the gym, or buy a tube to go on the lazy river, seems ridiculous and wasteful.
Stayed 3 nights in Apr 2024

10/10 Excellent

IRENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean neat and excellent views
Stayed 1 night in Apr 2024

10/10 Excellent

SEAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, something difficult to find in Las Vegas.
Stayed 1 night in Apr 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people working there.
Stayed 1 night in Apr 2024

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Updated rooms are fantastic. Great for the kids, being clean (smells great), smoke-free, and less sleazy. We loved the aquarium, restaurants, shows, and especially the pool and lazy river!
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall great experience. cons- pool closes early not too many fast food places at hotel
Stayed 3 nights in Apr 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very cleaning and friendly staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Angeline, Miami Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be better if there was more Seating in the lobby and more bathrooms closer to the lobby
Stayed 4 nights in Apr 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, the bed was comfortable and the staff were really nice and professional
Stayed 2 nights in Apr 2024

10/10 Excellent

karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here for my birthday!! Will decently come back and hope I actually stay at the Mandalay Bay and not at Delano when I come back…. :)
Stayed 2 nights in Apr 2024

6/10 Okay

Dean Micheal

Travelled with partner
Liked: Cleanliness, amenities
Pool was great. Shower malfunctioned many times. Got charged for minibar use when I didn’t touch it.
Stayed 3 nights in Apr 2024

8/10 Good

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
We had a bad experience at check in. We got in late and they did not have a room with a king bed for us. They tried shoving a room with queen beds onto us and after about 30 minutes of complaining they found a room with a king bed. The water in the shower would not stay at temperature. It would cycle from warm to scaulding and then back to warm again. It was very difficult to shower without having the water turned to the wall and moving in and out of the water stream. I would not stay at this hotel next year. We will be going back to the Encore or the Wynn. There is no comparison!!!
Stayed 4 nights in Apr 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property! Took the whole family, enjoyed the MJ experience and the kids loved the pools.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vishwas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2024

6/10 Okay

SHANNON

Liked: Property conditions & facilities
Disliked: Cleanliness
Poor communication, parking and way finding from outside. Bathroom was not clean - pubic hair in bathtub and grime in spots. There’s an extra charge to basically breathe and do anything more than walking through, but the facilities, once inside and adjusted to, are amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Maggie Mae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel for less money than other top notch hotels. Amazing pool, beach and lazy river. All the amenities one can ask for. Sparkling, fancy, and relaxing.
Stayed 2 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
thanks
Stayed 2 nights in Apr 2024

10/10 Excellent

Sanjeev

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall in every way! Delano was casino free and smoke free!
Stayed 2 nights in Mar 2024

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stayed in this property 15yrs ago when it was The Hotel at Mandalay. The atmosphere was nice but the room we stayed in clearly had a water leak in the past and each time we showered water would cover our bathroom floor. We did report it but it seems as if, a highly rated hotel should keep up on the basic things such as leaks and maintaining the high quality one expects from the resort. We also noticed the quality of the toilet paper and paper towels left much to be desired. We used the facilities at Excalibur and the paper quality was much higher. The staff was great!
Stayed 3 nights in Jan 2024

10/10 Excellent

Corbin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

6/10 Okay

Janet

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This hotel charges for everything and I mean everything. They tax the resort fee (which we never went to the pool), The property is beautiful no doubt but not worth the ridiculous charges. Unfortunately we stayed during the week end and the rates were $245 vs during the week which was $68. Makes no sense.
Stayed 2 nights in Apr 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff and very convenient for the price.
Stayed 2 nights in Apr 2024

6/10 Okay

Sarah

Travelled with group
Disliked: Property conditions & facilities
The next door guests were loud, yelling and fighting all night until 0400 . I called the operator twice and no help. I felt unsafe there. This was the 25th floor 25203.
Stayed 2 nights in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The good: The staff, the grounds, the room. The bad: Water in the shower constantly fluctuating between hot and cold. Couldn’t use the fridge unless I wanted to pay $50 during our stay :(. The wonderful pools closed way too early. The “wave” have one tiny wave every few minutes. For the price with the issues I wouldn’t stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool in vegas!
Stayed 3 nights in Apr 2024

10/10 Excellent

Christian Jon, Downingtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well connected property
Stayed 2 nights in Apr 2024

8/10 Good

purshotam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained but little pricey..and check in was easy but prices of food and liquor was too expensive
Stayed 4 nights in Apr 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
Unexpected fees. They charge a 35 a day resort fee on top of your room and the mini fridges are touch sensitive. They charge for personal use of the fridge
Stayed 3 nights in Apr 2024

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Sherri

Love the new clean casino.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanullah

Liked: Cleanliness, staff & service, property conditions & facilities
It was big and beautiful
Stayed 4 nights in Apr 2024

8/10 Good

Dmitry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a king and ended up in the Delano which is nicer than Mandalay. The room had another adjoint to it, where theres a door on both sides. One of the nights a couple was upgraded to the Delano from Mandalay and was placed in that room. How do I know this? Because they keeps screaming it at their entier phone contact list while blaring hip hop at 1:30am. The 2 doors do little to separate the rooms sound wise.
Stayed 3 nights in Apr 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice room, great view, reasonably priced. Do not get room service, however, unless you don't mind paying $100 per person for pancakes & eggs in styrofoam to-go boxes.
Stayed 2 nights in Feb 2024

8/10 Good

John

Travelled with group
Liked: Property conditions & facilities
No coffee to purchase to 7am !! Sad for business that operates 24/7
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Stayed 1 night in Mar 2024

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and property has great pool and beach...
Stayed 2 nights in Apr 2024

8/10 Good

Odalis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Odalys Sierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Casino was not great. Not enough drink servers or any cash out people available
Stayed 3 nights in Apr 2024

6/10 Okay

Eric

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Large pool area which is nice for kids, but was expecting a much classier experience at this hotel. The rooms are outdated and feel tired. Everything is also way overpriced. A simple drink at the pool is $30. For the price of this hotel room, you’d be much better off staying elsewhere like the Venetian.
Stayed 1 night in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay
Stayed 5 nights in Apr 2024

2/10 Terrible

Gregory

Not allowed to check in. I should at least get a full refund.
Stayed 1 night in Apr 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Check in was slow but otherwise it was perfect
Stayed 3 nights in Apr 2024