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Reviews of OYO Hotel and Casino Las Vegas

3.5 out of 5
OYO Hotel and Casino Las Vegas
115 East Tropicana Avenue, Las Vegas, NV

Reviews

6.0
Rating 10 - Excellent. 1462 out of 6555 reviews" "
Rating 8 - Good. 1166 out of 6555 reviews" "
Rating 6 - Okay. 1231 out of 6555 reviews" "
Rating 4 - Poor. 1154 out of 6555 reviews" "
Rating 2 - Terrible. 1542 out of 6555 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

kevork

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 25 Apr 2024
Please come see us again soon!

10/10 Excellent

Sharon, Crossfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Rooms are nice (but not made up every day so that was a bit of a bummer), the people are WONDERFUL, the casino has an almost intimate feel to it because it's smaller, the food was really quite good. We will definitely be recommending it to friends and we will definitely be returning!
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 25 Apr 2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

2/10 Terrible

Arminda

Disliked: Cleanliness, staff & service, property conditions & facilities
It is deteriorated, too old, dirty, the beds are very terrible, the bathroom next to the shower is terrible, it has rust, the air conditioning does not work
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 25 Apr 2024
We apologize that your stay with us did not exceed your expectations. We appreciate your candid feedback.

10/10 Excellent

Monique

Liked: Staff & service, property conditions & facilities
Older hotel perfect for one night. Elevator was sketchy
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 23 Apr 2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

10/10 Excellent

Rachelle J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff the accommodations are a little outdated but doable. Love the fact that we don't have to walk a mile to our rooms and recreational areas. Elevators are a little slow stairs are far away and creepy. Would like to see more food choices for us all nighters. We had no problems checking in early (10am w/fee) or checking out express. Walkin distance to most attractions. Totally would stay again!
Stayed 6 nights in Apr 2024
Response from OYO Reservations Dept. on 23 Apr 2024
Thank you for the kind review. Please come see us again soon!

4/10 Poor

Analyn

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I know the staff tried their best however it is the condition of the building that is the issue. The elevator is not reliable at all. We had to walk through the staircase and it was not pleasant.The gym was under renovation so we could not use it. The rooms especially the airconditioner is ancient. Tne only updated thing in the room is the smoke detector.The TV was not working. Again, the staff tried their best but the building needs to have a renovation.
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 23 Apr 2024
This is NOT what we want to hear. We apologize that you did not have the experience you had hoped for while in town.

2/10 Terrible

Denny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
workers were rude , charged me 30 dollars for checking in early.I was staying one night charged my card 250 for incidentals for the one night...outrages!!!!
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 23 Apr 2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

6/10 Okay

Raymond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is close to the strip and big casinos but is in need of a refurbishment. Only one elevator was working out of three during the stay and the room door looked as though it had been kicked in at some point. Not very clean or new feeling. Fairly cheap but still charged parking for every day of the stay and also a “resort fee” the dining is pretty limited and not great for breakfast. The pool area is nice with two pools but only one was heated and the hours weren’t that convenient. 9:00 am to 7:00 I think? All in all this is a budget hotel that is a bit rundown. If you don’t plan on spending much time in the room or don’t have your kids with you (like we did) it’s ok.
Stayed 6 nights in Mar 2024
Response from OYO Reservations Dept. on 23 Apr 2024
We sincerely apologize that your recent visit was not what you hoped it would be. We hope you will give us a second chance in the future.

2/10 Terrible

Griselda

Disliked: Cleanliness, amenities, property conditions & facilities
They charge extra $50 daily for amenities. Amenities are normally included every where else. Pubic hairs and filthy bathroom shower curtain. Elevator on third floor was unavailable. Stairs stop on 2nd floor. Fire escape charts are not available. Sad situation.
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
We sincerely apologize if your visit was less than satisfactory. This is not what we like to hear and not the standard we hold ourselves to. We will make sure your comments reach the appropriate management so we can improve. Thank you for your feedback.

8/10 Good

Darrell

Liked: Amenities
Great
Stayed 1 night in Feb 2024
Response from OYO Reservations Dept. on 22 Apr 2024
Please come see us again soon!

2/10 Terrible

jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos when reserving my room were very misleading. Water pressure was horrible in my bathroom and shower had mold! I will not be returning to this hotel ever!!
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
This is NOT what we like to hear. We sincerely apologize that your recent stay with us did not exceed your expectations. We appreciate your feedback and we will we make sure our management team is aware of this situation.

8/10 Good

Sabine

Travelled with partner
Liked: Staff & service
Good texting communication. Clean and quiet.
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
We love hearing this, Sabine! We hope you will come back and see us again soon!

6/10 Okay

Kim

Travelled with family
Disliked: Staff & service, property conditions & facilities
Easy walking distance to the strip and close to the airport. This property is very dated. The elevator to floors 1-10 only had 1 out of 2 working for 3 of the days I stayed. The elevators from floors up to 19, had 2 of 3 elevators work finally on Saturday in the afternoon. The room lamps only had 1 which had the knob to click on. The bathroom was very dirty and need new molding for the tub as was mildewy. Table in the room was dirty and was glad I had Lysol wipes. Bed was comfortable.
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
We apologize that your stay with us did not exceed your expectations. We appreciate your candid feedback.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
There was only one of three elevators on the Ocean towers.
Stayed 4 nights in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
We sincerely apologize that your recent visit was not what you hoped it would be. We hope you will give us a second chance in the future.

10/10 Excellent

Antonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
Thank you for this feedback. We’re happy to hear you had a good time and hope you’ll come back and see us again!

6/10 Okay

mehrdodd

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
Please come see us again soon!

2/10 Terrible

Eva

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevators are a death trap. Doors open and close spontaneously. Buttons light up randomly including the emergency fire department. Takes you to random floors and then the doors get stuck and don't open. We decided to take the stairs 15 floors down when we checked out and it was way better and faster. Unfortunately there's no stairs from the 2nd floor to the first and we quickly found out other people were also doing the same. We had to take the elevator down one floor and we couldn't get out fast enough.
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 22 Apr 2024
We appreciate your feedback and candid review, Eva. We are disappointed that you did not enjoy your recent stay as we never want our guests leaving not having had the best experience.

6/10 Okay

Philip

Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 23 Apr 2024
Please come see us again soon!

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0 stars if I could. Room was filthy, they lost a package that was delivered for me, and was charged an early check-in fee despite me calling in ahead of time and being promised there would be no fee. Decided to give them a chance despite the near-unanimous 1-star reviews. Never again. If you're travelling on a budget, the next step up will absolutely be worth it, avoid this place like the plague.
Stayed 5 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
We sincerely apologize if your visit was less than satisfactory. This is not what we like to hear and not the standard we hold ourselves to. We will make sure your comments reach the appropriate management so we can improve. Thank you for your feedback.

8/10 Good

Jared Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It has the 1990s Vegas charm
Stayed 4 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
Thanks for this kind review. We are glad to hear you enjoyed your visit with us. Come see us again soon!

2/10 Terrible

Marco Antonio

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't get the room i booked something about it being reserved by a third party which would be Expedia i had too pay for a room with my card and was charged 200 dollars and deposit i took pictures of the bugs on the wall shower drain took forever to go down not the best experience
Stayed 4 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
Please come see us again soon!

10/10 Excellent

Ace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door to the Tropicana until it gets torn down for the new baseball stadium that will going in place of the Tropicana.. hope this place stays exactly the same
Stayed 6 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
Thank you for this feedback. We’re happy to hear you had a good time and hope you’ll come back and see us again!

4/10 Poor

Gary

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Once you got to the third floor you were forced to take the stairs down as the buttons were smashed into the wall and would not call the elevator.
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
We apologize for your recent experience with us. We will pass this to the rest of our Management team so that they are aware of this situation.

4/10 Poor

Jim

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator buttons on the 3rd floor Oceanside Tower were broken and pushed in and would not call the elevator to the floor. To be able to leave the 3rd floor we had to use the stairs.
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
We apologize that your room and stay were not what you had hoped for. We will pass your feedback to our Management and Engineering Teams to ensure they are aware of this situation.

6/10 Okay

David, Hoboken

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property is poorly maintained and requires a major reno. The wooden floor outside the elevator on my floor was badly buckled and cracked, with a traffic cone to warn you away. I could easily imagine someone tripping or falling over that. The lobby is dingy. Saving graces: location and a nice-enough desk staff. They got me checked in quickly. I also checked out quickly after a one-night stay.
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
Thank you for providing this feedback about your recent stay. We’re happy to hear you enjoyed our staff but apologize that our rooms did not exceed your expectations

2/10 Terrible

Ramon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping, loud ac unit, said they were going to refund some money and never did. Never stay there again
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

6/10 Okay

Sushila

Travelled with family
Disliked: Property conditions & facilities
The smoke smell in casino area is way worse than other hotels. In our room shower, the hot water didn't work! And the key stopped working for the door even though I asked for late checkout. Housekeeping doesn't answer when you call for something either. Elevators don't always work.
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

4/10 Poor

Josephine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the front desk staff, 4/6 elevators were not working and shower broke
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

10/10 Excellent

Nomadina

Travelled with group
Liked: Staff & service, property conditions & facilities
Great stuff and
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
Thank you for the kind review. Please come see us again soon!

8/10 Good

Laszlo

Liked: Cleanliness, staff & service, amenities
Everything was great but the showers. This property is probably overdue for a some room upgrades. But nice property and close to airport. Super convenient.
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 18 Apr 2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
Please come see us again soon!

6/10 Okay

Mojtaba

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. However there is nothing inside the room no fridge no coffee maker, nothing. Called 3 times for room cleaning no follow up.
Stayed 5 nights in Apr 2024
Response from OYO Reservations Dept. on 18 Apr 2024
A clean room that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience.

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from OYO Reservations Dept. on 21 Apr 2024
Please come see us again soon!

6/10 Okay

Nathanel

Liked: Staff & service, amenities
Great value, my shower did not work and I got moved at 2 am
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 18 Apr 2024
We apologize that you feel we have under-performed, but we appreciate your candid feedback!

6/10 Okay

Corrine Ann

Travelled with partner
Disliked: Staff & service
More staff needed at the Hooters Restaurant. Only one person taking meal orders and one serving at 8:30 am which was prime breakfast time. We left after 20 minutes of being seated, and without our meal order yet taken. Great $1. Blackjack table in the casino! Very little drink service in the casino though and only 1 bar to get drinks from as this is a smaller casino.
Stayed 7 nights in Apr 2024
Response from OYO Reservations Dept. on 18 Apr 2024
We sincerely apologize that your recent visit was not what you hoped it would be. We hope you will give us a second chance in the future.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 18 Apr 2024
Please come see us again soon!

2/10 Terrible

Hemant

Disliked: Cleanliness, staff & service, property conditions & facilities
We are not happy at all with your service. Called couple of times front desk. No body answer the phone at front desk. Need to go personally if any questions. Room was not cleaned properly when checked in. Next day also no body came to clean. Called but no one answered. Will not recommend anyone for this hotel.
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

8/10 Good

Tara

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 18 Apr 2024
Please come see us again soon!

6/10 Okay

Xiaoxuan

Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
Please come back again!

8/10 Good

Klusman

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
Please come see us again soon!

4/10 Poor

Kayla

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No breakfast, No fridge in the room Very good location You pay extra for a parking
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
We want to personally apologize that the hotel did not meet your expectations.

8/10 Good

Mark

Liked: Cleanliness, staff & service
Good value for the price. Good stuff: Within walking distance of the strip- the Park MGM and the T Mobile arena are especially close. The casino dealers are friendly and remind me of a time where people play the games for fun. Mark was a standout, great guy! Gave me directions and always greeted me. There's a Hooters restaurant and a Shake Shack inside the hotel. Even though I've never eaten at a Hooters before I was surprised by the courteous staff and the quality of the food. The shrimp tacos were delicious. The Bad Stuff: This hotel is old and definitely could use an update. The elevators are slow and small. The bathroom was my biggest issue. The facilities were below average, very little shower pressure and the tub was worn down. In my opinion the beds also were too firm.
Stayed 4 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

2/10 Terrible

Curtis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This had to be the worse stay I think I have ever stayed at. Where do I start, I Booked and when I got in, I asked for purchase extra to upgrade (When I booked, It said the amenities but didn't have them) Wanted to have a microwave and fridge, The room (see photos) was disgusting and they wouldn't change our room or anything. Ice machine on our 18th Floor didnt work, Restaraunt was rude workers and didnt even bring us the food we orered. We (2 of us) got there before 4 other tables and I had to ask about our food and the waitress just said, "I dont know let me find it",
Stayed 4 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
We apologize for your recent experience with us. We will pass this to the rest of our Management team so that they are aware of this situation.

4/10 Poor

Jean-Pierre

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not appealing even though it's close to the strip.
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 Terrible

Joseph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Started off by the front desk not being able to make us keys to our room so we had to ask for security to open our door. The room was so dirty the bathtub was unusable and the bathroom sink was leaking. The room did not have a deadbolt latch, only the deadbolt attached the the room key reader. Overall I would never stay here again, especially for the price we paid. There’s a reason they offer $1 blackjack 24/7… look elsewhere!
Response from OYO Reservations Dept. on 15 Apr 2024
We sincerely apologize if your visit was less than satisfactory. This is not what we like to hear and not the standard we hold ourselves to. We will make sure your comments reach the appropriate management so we can improve. Thank you for your feedback.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from OYO Reservations Dept. on 17 Apr 2024
Please come see us again soon!

4/10 Poor

Raymond, Marana

Disliked: Cleanliness, amenities, property conditions & facilities
I had mediocre expectations due to the price of the room vs other properties, but OYO was simply very poor in cleanliness & the surrounding area was sketchy. The AC vents in the room was coated with a think layer of dust that look liked it hadn’t been cleaned in months. The walls, doors and furniture were very beat up and worn, all outlets were so loose that plugs just fell out, no USB outlets. The middle elevator had mechanical issues that caused it to advance past the selected floors and stop at the top, doors didn’t open for 5 mins. Took the stairs down 5 flights. Homeless sleeping in the adjacent parking lot. The Tropicana shouldn’t be the only building imploded in that area. Lesson learned, if it’s 1/4 of the cost per night vs MGM…stay at MGM or other. My fault, get what you pay for.
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 15 Apr 2024
We apologize for your recent experience with us. We will pass this to the rest of our Management team so that they are aware of these issues.

2/10 Terrible

Kendra

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we checked into 228 that did not seem to be cleaned...it was apparent, but we didn't complain knowing the status of hotel we chose. Our room was soaking wet, to the point of puddles, and our slider door was broken open. The door was not even on the slider, it was just propped up against our wall. We figured they purposely opened it due to the room stinking like wet dirty feet and the wet carpets. We called down to have them fix the slider door so we could sleep without having to worry about intruders but they never sent anyone and we ended up having to barricade the slider door with the extra furniture in the room. The next morn we had to call two more times for someone to come fix the door in which they sent three guys who just bolted the door to the wall, leaving the door still open but not movable. THEN we woke up the next morning to EVERYTHING on our floor SOAKING wet, beyond puddles.. we had to throw clothes and shoes away because they were dripping with yellow/brown water from just sitting on the ground over night. We tried to tell the front desk and they asked if they wanted me to have them send a housekeeper and I tried explaining it was much bigger than a housekeeper issue. After a hr there was a knock at the door and they told us we caused the room below us to leak because we showered too long. At this point we didn't even have a chance to shower? just overall dirty, unsafe, and unpleasant. I recommend staying at the motel 6 for the same experience.
Stayed 3 nights in Apr 2024
Response from OYO Reservations Dept. on 15 Apr 2024
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

4/10 Poor

Melissa J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from OYO Reservations Dept. on 15 Apr 2024
Please come see us again soon!