Seasonal outdoor pool, open 9:00 AM to 5:00 PM, pool cabanas (surcharge)
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Reviews of Flamingo Las Vegas Hotel & Casino

3.5 out of 5
Flamingo Las Vegas Hotel & Casino
3555 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.0

Good

Rating 10 - Excellent. 6577 out of 21757 reviews" "
Rating 8 - Good. 5190 out of 21757 reviews" "
Rating 6 - Okay. 4048 out of 21757 reviews" "
Rating 4 - Poor. 2935 out of 21757 reviews" "
Rating 2 - Terrible. 3007 out of 21757 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lack of hot water for showers. Was told by staff that was because mournings everyone was taking showers and the system couldn’t keep up.
Stayed 3 nights in Apr 2024
Response from Kimberly on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay it's a great location the room was very nice and I walked out in the flamingo Garden in the morning it was beautiful. My room had a great view of the sphere and it was fascinating to watch . However I found the check-in process needlessly complicated and it probably took a half hour and the elevators are a little sketchy not unsafe but not new either. I thought it was priced very reasonably and I will happily stay there again in the future.
Stayed 1 night in Apr 2024
Response from Christina banks on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Venisha

Travelled with family
Liked: Amenities, property conditions & facilities
I don’t have anything bad to say about the flamingo. It was one of the best hotels I stayed at so far and I will continue to come back.
Stayed 2 nights in Apr 2024
Response from Ruby on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Isabel, Peterborough

Travelled with family
Liked: Cleanliness, staff & service
Really like the central location, but parts of the property are looking dated.
Stayed 6 nights in Apr 2024
Response from Ruby on 18 Apr 2024
We are happy to hear that you have enjoyed your stay with us! Guest satisfaction is our number onepriority and we will work hard to fix on the issue you experienced. I hope you will view this negative experience as an isolated incident. We look forward to welcoming you back on your next visit!

10/10 Excellent

Karla

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Christina banks on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel and casino
Stayed 3 nights in Apr 2024
Response from John on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities
Fiyatına göre oldukça merkezi ve iyi bir
Stayed 1 night in Apr 2024
Response from John on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Jonathon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 4 nights. Never got a hot shower because there wasn’t hot water. Smelled terribly of cigarettes. Won’t stay again.
Stayed 3 nights in Apr 2024
Response from John on 18 Apr 2024
Hello Jonathon, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Kelly

Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Christina banks on 19 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Brittany

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is cute and in a great location but there is no hot water unless you shower at night, the bathroom walls are peeling, no one ever cleaned our room, ran out of toilet paper, shampoo and towels, when we called downstairs to get more it took an hour to bring them to us. I was really looking forward to this hotel but I will never stay here again. Worst hotel on the strip.
Stayed 4 nights in Apr 2024
Response from Kimberly on 18 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Christina banks on 18 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

Dilawar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hi . I checked in the property on 14 April at 11 pm and left property on 17 April at 10.55 pm . No room cleaning people came during our stay there . I requested at front desk 3-4 times but no action . Even on my last day I didn’t have clean towels and bed sheets . They did not provide . Nobody care there . Bad experience. Thanks
Stayed 3 nights in Apr 2024
Response from Dan on 17 Apr 2024
Hello Dilawar, thank you for providing your feedback on your most recent stay.  Please contact Flamingo Las Vegas directly to speak to a member of management regarding your experience.

6/10 Okay

Kathryn, Winston Salem

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We found the desk staff somewhat helpful, but with such a huge hotel VERY helpful would have been nice. We only had 3 towels for 4 people in the room, one tiny bottle of each toiletry need, the sink didn’t drain well, and the pillows were a mix of odd fillings, super slouchy or rock hard with no on between. The grounds looked lovely, but 2 of the pools weren’t open. We did have a FANTASTIC view of the Spbere and the High Roller.
Stayed 2 nights in Apr 2024
Response from Latrice on 17 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great room w view and location on strip was fabulous
Stayed 3 nights in Feb 2024
Response from Dan on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Janice, White Oak

Travelled with group
This property is very nice with the surroundings, the rooms, especially considering it has been in Vegas for a long time. They renovate occasionally, which really helps because there are other properties in Vegas that are getting old and tired. This one remains fresh and bright.
Stayed 2 nights in Apr 2024
Response from Dan on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Nicole, Quesnel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024
Response from ALM on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Cathy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
No coffee pot and microwave in room. No room service, you have to Uber Eats then pick up down stairs. Only place to get coffee in the morning is Starbucks and cafe but the lines are sooo long. No vent fan in bathroom so my hair was frizzy every day and my room was humid. The best part of the room was the shower pressure, it was awesome!
Stayed 3 nights in Apr 2024
Response from ALM on 17 Apr 2024
Hello Cathy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Keun

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There is no coffee machine in the room so it's hard to find hot water. no tooth brush or tooth paste supplied. i thought those items are basic.
Stayed 1 night in Apr 2024
Response from ALM on 17 Apr 2024
Hello Keun, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from John on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Richele

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Tried to check in via the kiosks, they did not work. Got to the room there was black mold in the bathroom. Notified front desk, they kept saying they would send house keeping. Making my bed does not clean the black mold. Wifi never worked, got to pay roaming charges every day. They tell you to text their machine it is horrible. If you are staying on the one side of the hotel where the alley mall is or whatever it’s called the outdoor club goes until 4-5am… which is fine except at 9am they were doing Reno’s on the room next to us. At check out the kiosks clearly were still not working. We wanted to speak to a human, if you attempted to check out at the broken kiosks first you were given priority. I cannot believe this hotel can run like this. Such a disappointment after being so excited to go there. At check out they gave us $40 off wow what a joke.
Stayed 3 nights in Mar 2024
Response from John on 17 Apr 2024
Hello Richele, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Tally

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The courtyard was a nice area. Family pool had limited access and they closed early on us one day without any notice. Just asked kids to leave the pool. not even a five minute warning. Front reception were unhelpful and seemed annoyed to talk to us. We asked to check in early and asked about our bags. They failed to tell us we could check them in with them for free. Only told us we would be charged to leave them in our rooms. It was hard to get a coffee when playing. The bar wanted to charge me $9. Told me to just go to starbucks instead even when I was playing the machines. Room wasn't cleaned the first days. Had to ask for service and the first person I talked to just ignored me. Had to call to front desk. Room was okay. WOuld have been nice to have a coffee machine. Will know for next time.
Stayed 5 nights in Apr 2024
Response from Michelle on 17 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024
Response from Michelle on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Ashkan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel ever i stayed no hot water no towel they doesn’t allow me get inside 30 minutes early don’t go to this hotel even for free
Stayed 1 night in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 3 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Kristin, Marion

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Flamingo is fine if you aren’t picky. More of the get-what-pay-for type. In 2018 we loved it, but 6 years later…looks like they are just letting it fall apart. The staff were friendly and kind, but attention to cleaning and repair details is grim. We won’t stay there again after this visit. I wish some billionaire would bring it to the same glorious status as the hotels all around it. Great location…but sad state of affairs going on there now. : /
Stayed 3 nights in Mar 2024
Response from Dan on 16 Apr 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

8/10 Good

Dixie

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Wonderful location for a short stay - it can't be beat! We paid for a slightly upgraded room (High Roller View) and the view WAS awesome! The room itself was nice, pretty basic and definitely a little rough around the edges. At first glance it looked super nice, then when you looked closely in the bathroom etc. we noticed that some repairs and deep-cleaning was needed (black mold on the caulk in the shower, etc.) A BIG bummer was that the shower was cold every morning of our stay, so we ended up showering in the evenings before bed. We tried running the shower for 10 mins to see if it would warm up, but unfortunately it never did! Overall, we'd definitely stay there again - you get a lot of bang for your buck and the location is ideal on the strip!
Stayed 4 nights in Apr 2024
Response from ALM on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Travis Vaughn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities except shower caulk was black (mould?)
Stayed 3 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a girls trip, the hotel was great. However we had a lot of issues checking in. There was a charge for early check in and when we got up there the room they gave us wasn’t ready. They did rectify the issue and removed the charge, however it was quite the hassle. Everything after that was great though. No issues with anything else
Stayed 3 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

10/10 Excellent

Ubaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the perfect place close to restaurants and bars chopping places convenient for any activity you want to do.
Stayed 3 nights in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

marianne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
Great location, nice ponds, vegetation and animals, essentially the flamingos! Nice pools and poolside. Elevators weren’t working, if they were, were complicated, room cards wouldn’t activate the number pads. We didn’t have hot water for a few days but are hoping our room charges will be refunded.
Stayed 7 nights in Apr 2024
Response from John on 16 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They can update some of their rooms & the cleaning staff needs to take their time cleaning & dusting throughout the rooms
Stayed 1 night in Apr 2024
Response from Christina banks on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Bruce, Fort Collins

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is affordable, nice rooms, great pool, good music, great location, good service feel comfortable with game, food, sports keep it up thank you!
Stayed 4 nights in Apr 2024
Response from Michelle on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Erika

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The overall lay out was great. Easy to shopping and pool. The front desk was notified of housekeeping needs and requests were not fulfilled. We asked several times for towels and garbage to be emptied and we were only brought towels. The dirty towels were left in the floor and garbage was not emptied. I had to catch a housekeeper in the hallway, she graciously did what was needed.
Stayed 4 nights in Apr 2024
Response from Michelle on 16 Apr 2024
Hello Erika, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Kyle

Good
Stayed 3 nights in Apr 2024
Response from Michelle on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Cosme

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty. Air conditioner didn’t work upon arriving. They sent someone 5 hours later.
Stayed 3 nights in Apr 2024
Response from Michelle on 15 Apr 2024
Hello Cosme, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Cassiah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
our room was not cleaned well particularly the shower and the shower handle was damaged which made it hard to use. loved being so close to the elevators since it made it easy to navigate loved the pool although i did not get to use it during my stay.
Stayed 3 nights in Apr 2024
Response from Ruby on 15 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will alert the housekeeping team and we will work hard to fix the issues you've experienced. Please have a great day.

4/10 Poor

Thomas P

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hot water in the mornings didn't exist. The last morning was amounted to a cold shower. The room was supposedly an upgrade, but was very old and out dated. No USB charging ports. Most of the staff was wonderful. Found one bar that was extremely rude to people that weren't playing enough to qualify for a free drink.
Stayed 3 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

2/10 Terrible

Susan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Read other reviews before booking. Room rates are misleading as they tack on up to an addtl $100 per night, depending on whether you want to check in at 3 pm vs 4 pm. The room is clearly available so, really? The room I had was not clean. The sink faucet moved around when using, the soap dispenser did not have soap, the door to the bathroom looked really old with stains. Really poor property for the final price - much better options elsewhere.
Stayed 2 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 Good

LINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located on strip. Easy access in & out. Lots of dining options.
Stayed 5 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Naida

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Flamingo was ok but not the best. The phone in our room didn't work and the water pressure in the shower well there wasn't any! Water pretty much dribbled out of the shower head. The room was clean upon arrival. Really don't think guests of the hotel should be charged for parking but i guess that's Vegas for ya!
Stayed 2 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The pool was freezing. When you have to pay for a seat by the pool and the drinks are $38, you expect to be able to enjoy the water. Everything else was very good.
Stayed 4 nights in Apr 2024
Response from ALM on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Patrick William

Stayed 3 nights in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Larger kid pool would be awesome, but I’m not surprised it’s geared toward adult visitors.
Stayed 3 nights in Mar 2024
Response from Christina banks on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Avon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toilets was broken when we got there, called for repair and nevee showed up or fixed. The front desk staff never called back or followed up. Thank god we had our friends room that we could use. Not fan of flamingo hotel and i will nwver stay there again.
Stayed 3 nights in Apr 2024
Response from Kimberly on 15 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

ANTHONY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Knew it was an old hotel but I was pleased with the facilities. Check in was to long
Stayed 5 nights in Apr 2024
Response from Kimberly on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Sam

Travelled with family, Travelled with partner
Liked: Staff & service
Location
Stayed 3 nights in Apr 2024
Response from Kimberly on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Cindi

Bachelor party. Good time
Stayed 3 nights in Apr 2024
Response from Michelle on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Thomas

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The lack of organization with the check in process was unbelievable. I should not have waited in line an hour and a half to check in. Not to mention the lack of room amenities and places to eat. Overall just a terrible experience.
Stayed 1 night in Apr 2024
Response from Michelle on 14 Apr 2024
Hello Thomas, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.