All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4514 out of 11339 reviews" "
The place is immaculate- my only issue was housekeeping. I only wanted towels and not service and the housekeeper wouldn’t give me towels she said I needed to call housekeeping. Otherwise we had a great time.
Melissa
Stayed 2 nights in Apr 2024
Response from JD on 19 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
It s a beautiful Hotel, But too expensive for the room.
Even though we had a fridge , it was full and we couldn't use it. Dietary restrictions limit what one can eat, we couldn't use the fridge,to store our food to eat, you offered to loan a fridge for $20.00 a day. Really? I' m already paying resort fee and not using the pool or the gym.
Marina
Stayed 5 nights in Apr 2024
Response from Christina banks on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Jonathan
17 Apr 2024
Beautiful
Jonathan
Stayed 4 nights in Mar 2024
Response from ALM on 18 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
First time I’ve ever stayed in the Caesar’s and it looks just like the movies!
Brandon
Stayed 2 nights in Mar 2024
Response from John on 17 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Donald Wilson
16 Apr 2024
Liked: Cleanliness, staff & service
Fantastic place to stay! The friendliest staff and most conveniently located with fun stuff too!
Donald Wilson
Stayed 2 nights in Apr 2024
Response from Latrice on 17 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
It's old - the staff aren't friendly
Do yourself a favor and stay at one of the newer hotels
Hannah
Stayed 5 nights in Apr 2024
Response from Dan on 16 Apr 2024
Hello Hannah, thank you for providing your feedback on your most recent stay. Please contact Caesars Palace directly to speak to a member of management regarding your experience.
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
4/10 Poor
Roberto
Travelled with family
16 Apr 2024
Check in is terrible
Roberto
Stayed 5 nights in Apr 2024
Response from John on 16 Apr 2024
Hello Roberto, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
Lots of slot machines and gambling tables. Didn't like you had to walk through the casino to get to self parking from your room.
Jeffrey A
Stayed 4 nights in Apr 2024
Response from Michelle on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
This was my first stay here. I was a bit early for check in and yes there is an early check in fee but it was better than waiting. They upgraded my room for a cost as well. The room was spacious and a great view. Shower was so relaxing with the rainfall shower head. Bed was comfortable. Front desk staff was friendly.
Barbara
Stayed 1 night in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
6/10 Okay
Austin
Travelled with partner
15 Apr 2024
Liked: Staff & service
Julius tower is outdated. Pictures are wrong when booking. They made it look nice. Other than that the property was centrally located. Plenty of shopping and eating to do.
Austin
Stayed 2 nights in Apr 2024
Response from Latrice on 15 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
6/10 Okay
Adam
15 Apr 2024
Adam
Stayed 2 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
6/10 Okay
jim, Grayslake
15 Apr 2024
Liked: Cleanliness, staff & service
jim
Stayed 2 nights in Apr 2024
Response from Latrice on 16 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
The worst experience with the hotel is the service.
Soraya
Stayed 2 nights in Apr 2024
Response from John on 16 Apr 2024
Hello Soraya, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
8/10 Good
Elizabeth Van
15 Apr 2024
Elizabeth Van
Stayed 2 nights in Apr 2024
Response from John on 16 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Good
Javier
Travelled with partner
15 Apr 2024
Liked: Cleanliness, staff & service, amenities
Liked how clean it was around the property. Headboard for bed was scatched up and really visible. Furniture looked worn and old. Stains in cabinets in bathroom. Room was clean and staff very friendly. Buffet was down stairs and easy access. Getting into the pool and relaxing was really easy. Staff overall for all locations listed above were extremely helpful and friendly. Stay at poolside is a must when nice and sunny. Hotel is in a great location to visit surrounding casinos. Getting taxis is a must for the area if you’re planning to go somewhere else outside of the strip. Everything else in walking distance. Highly recommend to stay.
Javier
Stayed 3 nights in Apr 2024
Response from John on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
Property was in a good location, nice short walks to the other popular hotels
Adam
Stayed 4 nights in Apr 2024
Response from John on 15 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Good
Kelly
Travelled with partner
14 Apr 2024
Liked: Cleanliness, staff & service, amenities
Great location and amenities within the main hotel. Room was good size and comfortable however needs TLC and attention to detail - 3 out of 4 lamps ( only available lights) in the main room were broken / missing bulbs. Bulb in the bathroom was missing and light on vanity mirror did not work. Room was also not serviced despite asking.
Kelly
Stayed 2 nights in Apr 2024
Response from Michelle on 15 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
6/10 Okay
Alexis
Travelled with partner
14 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Our hotel was very run down for the price we paid, the property itself was great but rooms leave much to be desired. Stains all over, bathroom with lots of cracks, water only got hot sometimes for shower. The room was very disappointing
Alexis
Stayed 2 nights in Apr 2024
Response from Kimberly on 15 Apr 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
4/10 Poor
Cesar
14 Apr 2024
Liked: Cleanliness
Cesar
Stayed 2 nights in Apr 2024
Response from Ruby on 15 Apr 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed, and Please let us know what the issues were and we will work hard to fix the issues you've experienced. Please have a great day.
I was so excited to stay at the beautiful Cesar's Palace, but ended up very disappointed. The grounds/facility are beautiful, but there is an up charge for EVERYTHING, including the coffee in the room. We brought left overs home from lunch, but the fridge in our room ended up being a very expensive mini bar. We could order a fridge for more $$. The casino is large and difficult to navigate. Other casinos are in "walking distance" once you get safely off the property. Not customer appreciative, just a gluttonous money pit. Will not go back.
lorraine
Stayed 1 night in Apr 2024
Response from Latrice on 14 Apr 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. Please have a great day.
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
4/10 Poor
Sabrina
14 Apr 2024
Disliked: Cleanliness, staff & service
Wasn’t given any code for WiFi. Didn’t receive the strip view as I requested and paid. My view was the to of parking garage.
Sabrina
Stayed 2 nights in Apr 2024
Response from ALM on 15 Apr 2024
Hello Sabrian, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
Everything was nice except for parking. My room key never worked and i had to pay $35, don't know if they will reimburse me.
Jorge
Stayed 2 nights in Apr 2024
Response from Doug on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
Hello Rupinder, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Joseph
13 Apr 2024
Liked: Cleanliness
Joseph
Stayed 1 night in Apr 2024
Response from Doug on 14 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
Self parking to hotel reception is a 15 minute walk lol the way thru the casino, probably designed for that purpose but still not ideal.
The bedsheets were not clean and the WiFi is limited to two people only. Somehow your own network doesn’t work from the room either.
Alka
Stayed 1 night in Apr 2024
Response from Dan on 12 Apr 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
Love the pool. The view was nice but loud noise from the street.
Laura
Stayed 1 night in Apr 2024
Response from John on 12 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
Great location on the strip. We enjoyed the food court and restaurants on site. Staff was friendly, however the check in process was long and painful. Room was a great size. Very clean and comfortable.
Miranda P
Stayed 4 nights in Mar 2024
Response from Ruby on 11 Apr 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excellent
Ryan
Travelled with family, Travelled with family and small children
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!