Very Clean, warm & friendly reception! I would stay here again if in the area. Facilities:
Restaurant & Bar, incidentals at front desk we’re much appreciated!
Reception, hallways, and room was clean, updated, and nice. Restaurant food was a little subpar. We ordered 2 burgers, 1 cocktail, 1 sprite. The "Artisan Sauce" on one and the "Chipotle Mayo" on the other burger were just plain mayo. The "Natural Cut Fries" on the menu were frozen but now luke warm crinkle fries from a bag...when the bill comes to around $71.00 it's a little disheartening.
William
เข้าพัก 1 คืน, พฤษภาคม 2022
8/10 ดี
Amy
เดินทางกับครอบครัว
9 พ.ค. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The staff were pleasant and helpful. Breakfast was very good.
Well maintained property. Would have liked to know ahead of time the observation deck was closed as that was one of the reasons we stayed there.
Very nice breakfast.
Comfortable bed, nicely decorated, great lobby area and the staff were all very friendly. I was concerned about noise as it is right next to the Lakeland airport, but it was very quiet
Dogs plate only supposed to be on the first floor. How ever they let them on any floor now. It is an issue for people with allergies and people who do not want to hear barking dogs all the time.
I loved the staff they were all so sweet and helpful! Breakfast was better than expected! Room could've been cleaner some upgrades are needed in room. Over all a great stay.
Everything was great about this Hilton! I loved the breakfast options and hot tub.
My only complaint was that Hotels.com had a sofa bed included in the description and there wasn't one in the room.
The reservation was canceled 15 mnts before the checking
It is the worst thing that could have happened to me and I still have not received the credit in my account
It was very hice we enjoed the breakfast and the Pool.
Ana Maria
เข้าพัก 4 คืน, พฤษภาคม 2021
4/10 แย่
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
2 มิ.ย. 2021
ไม่ชื่นชอบ: พนักงานและบริการ
They charge a deposit hold. Person at the counter said it’s only a pending charge and goes off when you check out. Just called and that’s not true takes 5-7 business days. Maybe fine for personal travel but a pain if your using a business account. Wouldn’t stay again for any business trips.
Parking could be improved. Breakfast not served early enough on Saturday mornings, and ice machine room dark and very hot. The room itself was very clean. Beds comfortable. Shower had amazing pressure. Check in/check out was fast and friendly. I would stay here again.