Minibar, in-room safe, individually furnished, desk

Reviews of Albergo Ristorante San Carlo

3 out of 5
Albergo Ristorante San Carlo
Via Verbano 4, Arona, NO

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 110 reviews" "
Rating 8 - Good. 48 out of 110 reviews" "
Rating 6 - Okay. 8 out of 110 reviews" "
Rating 4 - Poor. 3 out of 110 reviews" "
Rating 2 - Terrible. 1 out of 110 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhett

Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the : view , restaurant , staff. I did not like that the room i got was near the road and near electricity line
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good position nice room
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, with great views.
I stayed for 1 night on my way from Switzerland to Milan Malpensa Airport. Definitely exceeded my expectations. Modern amenities, nice cool A/C, and stunning views of Lago Maggiore from the restaurant deck. Breakfast was included. Free parking in their own private parking lot. Service was friendly and prompt. Anyone looking for a place in this region should book.
Stayed 1 night in Jul 2021

8/10 Good

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Nice hotel and restaurant in beautiful place overseeing Lake Maggiore.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view
Amazing view of Lago Maggiore, nice accommodations and good restaurant. Room for improvement on breakfast served.
Stayed 1 night in Jan 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, charming staff.
Friendly staff and a beautiful location. Luca makes the best coffee in the world. This hotel was a great intro to our time in Italy.
Stayed 3 nights in Nov 2019

10/10 Excellent

Ariel, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location on the lake. Luca took care of us, including valet! Great restaurant with local food was a nice touch
Stayed 1 night in Oct 2019

10/10 Excellent

Jon, San Clemente

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional and very accommodating. The property is clean and very well maintained, and the chef is a real talent. We thoroughly enjoyed everything we ordered. Reasonably priced for the quality.
Stayed 2 nights in Sep 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice option with fantastic views.
Very nice hotel up on hill overlooking the lake. Room very nice and dining area had a large terrace with fantastic views. Dinner was very good - breakfast good but not too many gluten free options. Staff were great. Recommend if you’d like to get away from the crowds down below for a night or two.
Sunrise
Stayed 1 night in Sep 2019

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with breathtaking view on the lake good breakfast
Stayed 3 nights in Aug 2019

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for the price and purpose of trip.
Comfortable for the price. Enjoyed the meal i had at lunchtime beef carpacio and risssoto. THe carpacio was still a littl cold and close to frozen but once left for 10 mins was lovely. Rissotto was also delcious. Room was OK bed was small even for single and bathroom a little dated but functiuonal. View was stunning from balcony and restaurant.
Stayed 1 night in Oct 2018

8/10 Good

Tianxiang

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious views!
Lovely small hotel overlooking Lake Maggiore - 2km and a few hairpin turns from Aveno. Our room was spacious and the bathroom clean and roomier than many. Bed was terrific after 24 hours in economy! A small balcony opened from the double doors - glorious views. The restaurant dinner was excellent as was the buffet breakfast - lots to select- both sweet, cereals and eggs, prosciutto and cheeses. Wonderful stay.
Stayed 1 night in Oct 2017

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, beautiful view of lake
Stayed here overnight in preparation for flying out of Malpensa. Beautiful view of Lake Maggiore. Close to town of Arona--2 km drive. Had a great walk around town--shops are closed mid-afternoon and open again at 3:30pm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Roger, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the few open in Winter
It is of cement construction so a bit noisy and you best have your own transport. Spectacular views of the lake.

8/10 Good

Greg, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Great place but a but further from town than expected.

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall great experience!
great staff. breath taking view of the lake!

10/10 Excellent

Laura, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular lake view. Beautiful restaurant
We stayed in a Suite that was spacious and had a stunning panoramic lake view. The bed was luxuriously comfortable. The Hotel restaurant served exquisite food. Location is away from town and quiet. If travelling by car it is best to arrive mid afternoon as the the hotel car park fills up with vehicles of dinner guests as the restaurant is very popular

10/10 Excellent

Ann, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet hotel with a view.
The staff at this hotel are very nice; the food delicious. I was surprised at how quiet the hotel was even though near a road and the views over Lake Maggiore were fantastic. The rooms were simple but clean. The continental breakfasts were plentiful and the hostess refilled often the delicious cheeses and hams. lovely fresh croissants.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Views
This is a restaurant and small hotel all in one. So there is no full time hotel service, but it is worth it. Rooms are modern and well appointed. Views of Lago Maggiore from the rooms with balcony are excellent.

10/10 Excellent

F&D, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views
Very helpful and welcoming staff. Fabulous views from our room with balcony. Very quiet neighborhood. Great bed and very modern room.

10/10 Excellent

Hubert, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfull souvenirs
Amazing location and incredible balcony view

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel...
Not close to any restaurant which almost forces you to eat in their restaurant. Food was just so-so...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neuwertige und komfortable Zimmerausstattung und ein richtig gutes Frühstück. Dazu noch freundliches und sympathisches Personal. Die Aussicht auf den Lago ist einfach bestechend und sicher ein Highlight. Das Preis-Leistungsverhältnis stimmt auf jeden Fall und bei Gelegenheit kommen wir gerne wieder.
Stayed 1 night in Jan 2024

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Dagar i Stresa
Hotellet ok. Personalen sådär. Parkering dålig. Lyhört mellan rummen. Satt kvar efter frukost en stund för att kalla vad vi skulle ta oss för men blev ivägskickade för man skulle duka till lunch. Klockan var 10:15. Parkeringen var bara kaos. Inga fickor utan alla ställde lite godtyckligt. Vilket resulterade i att bilen blev inlåst. Vacker utsikt från terrassen.
Stayed 3 nights in Jul 2023

8/10 Good

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Annetta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und netter Besitzer.
Stayed 2 nights in Oct 2022

6/10 Okay

Stephane

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pesimo Manager
La unica queja que tengo con el hotel es el servicio del Manager, Sr. Luca quien presta un pésimo servicio ya que el día de mi llegada no fue posible hacer check in debido a que el hotel estaba cerrado y completamente desatendido ni en remota posición; se hicieron incontables llamadas al timbre disponible según instrucciones, así como llamadas telefónicas al numero puesto en la puerta encontrándose siempre ocupada la linea. Este procedimiento se llevo a cabo por casi 3 horas y las cámaras de vigilancia lo pueden constatar. Finalmente me toco hacer check in hasta el otro día, (perdiendo esa noche de alojamiento) y cuando solicite la posibilidad de adelantar un desayuno media hora de lo habitual por mi agenda, no obstante los meseros, (a propósito excelentes, especialmente Marco...Una joya de La Corona) habían mostrado disposición a colaborarme, recibi una llamada en la noche anterior del Manager Luca diciendo que no podían ofrecerme ese servicio, sin ni siquiera presentar alternativas o solución alguna, muestra de su total desinterés y falta de servicio al cliente, mas sabiendo por la falta que ya de por si el hotel había tenido conmigo. Pésimo servicio de ese señor.
Stayed 4 nights in Dec 2021
Response from Luca on 17 Dec 2021
Buongiorno, sono davvero spiacente per la sua esperienza negativa presso la nostra struttura e soprattutto di me perché come può vedere dalle recensioni precedenti i nostri ospiti sono sempre stati molto soddisfatti. Mi creda che non abbiamo sentito nessuna telefonata da parte sua nella notte, se no avremmo tranquillamente aperto per darle la sua camera, tra l'altro l'abbiamo chiamata più volte durante la giornata per sapere del suo arrivo, che se ci avesse comunicato che sarebbe arrivato di notte, l'avremmo aspettata... Per l'orario della colazione, sono riuscito ad arrivare alle 7.05 quella mattina, apposta per lei, ma lei non c'era più... comunque non voglio che abbia un ricordo brutto di noi per questo la invito, qualora tornasse dalle nostre parti a farci una telefonata e sarei felice di incontrarla e parlare dell'accaduto di persona. Le auguro i migliori auguri di buone feste Luca Spina

10/10 Excellent

Rino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Richard Petra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
Hotel comodo con bel ristorante dove si mangia bene. Staff gentile e disponibile.
Stayed 1 night in May 2021

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Pier Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene
Siamo stati molto bene, servizio e accoglienza ottimi, struttura veramente buona con vista fantastica. Ciliegina sulla torta l'ottimo ristorante
Stayed 1 night in Aug 2020

8/10 Good

Paola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Laurine

Liked: Cleanliness, staff & service
Toutes les prestations ne sont pas au rendez vous
Nous avons choisi cet hôtel car il offrait quelques prestations non négligeables telles que balcon et baignoires à jets. Le détail de la chambre réservé notait bien ces éléments. A notre arrivée, chambre sans balcon et avec douche... Le personnel semblait surpris que nous demandions cela.. car cela fait parti des chambres de haut standing ´suite ´. L'hôtel offre tout de même une vue magnifique sur le lac lors du petit déjeuner. La chambre et literie sont tout de même correct.
Stayed 1 night in Dec 2019

10/10 Excellent

Ioannis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel vista lago
Soggiornato due notti in camera singola in questo hotel, l’accoglienza è stata professionale, la camera era pulita, non spaziosissima, ma essendo una singola era sufficiente, il bagno enorme dotato di tutto il necessario. L’hotel ha le chiavi a card che permettono di entrare ed accender le luci, così come l’accesso dall’esterno negli orari in cui la reception è chiusa, molto comodo e con un ascensore di immediato accesso. Non ho usufruito della colazione compresa ma al check out mi è stato offerto il caffè, molto gentile. La posizione, essendo rialzata, offre una veduta del lago splendida sia da alcune camere che dalle varie terrazze, oppure dall’altra la vista è sulla statua di San Carlo. L’hotel dispone di un parcheggio privato, molto comodo visto che non esiste molto spazio sulla strada, e di un ristorante interno. Si trova leggermente fuori Arona, quindi per accedervi è consigliabile l’uso dell’automobile, a piedi è una passeggiata di mezz’oretta, che al ritorno è tutta in salita. Mi son trovato molto bene in generale e posso consigliarlo anche per il prezzo onesto.
Stayed 2 nights in Nov 2019

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view
Mahtavat näköalat Maggiore järvelle. Hienoa Italiaa. Kohtuullinen aamupala. Ravintolan ruoka kallista ja annokset pienet.
Stayed 1 night in Oct 2019

6/10 Okay

Fantasie01, Unna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Zimmer war der Buchung entsprechend, lediglich die Matratze hatte die besten Tage hinter sich. Das Fenster war dem See abgewandt, das wäre nicht schlimm, jedoch war die am Fenster vorbeiführende Straße stark frequentiert und dadurch konnte man das Fenster nicht öffnen, da es dann im Zimmer unerträglich laut war und man sich nicht unterhalten konnte, geschweige den schlafen. Das Hotel wurde gebucht da es kostenlose Parkplätze bieten sollte, war auch so, jedoch in so begrenzter Anzahl das man am Ende keinen hatte, das Hotel sollte damit nicht werben. Das angeschlossene Restaurant war gut besucht und das Gebäude hellhörig, ist schon gut wenn man Abends schlafen möchte und unten wird noch kräftig Krach gemacht. Wir waren dort 2 Nächte, an beiden Abenden wurden Partys veranstaltet, teilweise mit DJ, entweder Hotel oder Partylocation, beides ist schlecht miteinander vereinbar wenn das Gebäude so hellhörig ist. Insgesamt war das eine Enttäuschung und würde von uns nicht noch einmal gebucht werden.
Stayed 2 nights in Aug 2019

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virée moto - 1 nuit
Bon accueil, personnel parle français, très grande chambre + balcon, vue imprenable sur lac, parking OK, calme
Stayed 1 night in Jul 2019