Executive lounge

Reviews of Hotel Keihan Kyoto GRANDE

3.5 out of 5
Hotel Keihan Kyoto GRANDE
31 Higashikujyo-nishisannou-cho, Minami, Kyoto, Kyoto

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1002 reviews" "
Rating 8 - Good. 372 out of 1002 reviews" "
Rating 6 - Okay. 174 out of 1002 reviews" "
Rating 4 - Poor. 46 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from HOTEL KEIHAN KYOTO GRANDE YAMAMOTO on 17 Apr 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.All of our employees will continue to improve our work every day and strive to provide even greater satisfaction.We look forward to seeing you again soon.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Keihan Kyoto Grande YAMAMOTO on 15 Apr 2024
Thank you very much for staying at Hotel Keihan Kyoto Grande.Did you have a comfortable stay at the hotel?We hope that we were able to relieve the fatigue of your trip even just a little.If you come to Kyoto again, please stay at Hotel Keihan Kyoto Grande.All the staff are looking forward to your next visit.

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very good and comfortable
Stayed 2 nights in Apr 2024
Response from Hotel Keihan Kyoto Grande on 12 Apr 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024
Response from Hotel Keihan Kyoto Grande on 12 Apr 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.

6/10 Okay

Bonnie

Travelled with family and small children
Liked: Staff & service
The hotel location is very close to the train station. Very convenient. However the interior of the hotel room is average. The bathroom reminds me of an airplane restroom, small and poorly made.
Stayed 2 nights in Apr 2024
Response from Hotel Keihan Kyoto Grande on 12 Apr 2024
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in kyoto
Stayed 2 nights in Apr 2024
Response from HOTEL KEIHAN GRANDE on 4 Apr 2024
Thank you for your good comments.We look forward to your next stay.

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transportation nice clean room and most of all they have tasty buffet breakfast(always changed the menu everyday) the downside they have week wiFi have to use my own which I have rented while in Japan.
Stayed 5 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on 4 Apr 2024
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

Jonnalee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Value and convenience cannot be beat. Excellent customer service from the staff as well.
Stayed 6 nights in Mar 2024
Response from Hotel Keihan Kyoto Grande on 2 Apr 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

8/10 Good

Alexander

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Location is very nice. Next to the station and there's a small department store next door that connects to the station. Carpet is absolutely dirty, not sure if they clean it or noy, slippers are absolutely mandatory.
Response from Hotel Keihan Kyoto Grande on 2 Apr 2024
Location is very nice. Next to the station and there's a small department store next door that connects to the station. Carpet is absolutely dirty, not sure if they clean it or noy, slippers are absolutely mandatory.

6/10 Okay

Edwin, Katy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was very basic though.
Stayed 1 night in Mar 2024
Response from HOTEL KEIHAN GRANDE on 1 Apr 2024
Thank you for your good comments.We look forward to your next stay.

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and checking in was pretty easy. The rooms are avergae size and location was super convenient.
Stayed 6 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on 1 Apr 2024
Thank you for your good comments.We look forward to your next stay.

2/10 Terrible

Kurt

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property, most of the rooms smell of smoke. Rooms are not just a little dated, but very dated. Why the location is nice right across the street from Kyoto station, they’re much better offerings and similar locations. Tiny rooms with almost no in room amenities. Do not recommend
Response from Hotel Keihan Kyoto Grande on 2 Apr 2024
We apologize for the inconvenience caused to our customers due to the lack of consideration by the cleaning staff.In the future, we will take measures to improve our hygiene management. We will continue to make improvements to satisfy even more customers. We hope that you will use our hotel again next time.

10/10 Excellent

CHEOK KHENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good hotel to stay
Stayed 3 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on 30 Mar 2024
Thank you for your good comments.We look forward to your next stay.

10/10 Excellent

Maria Cessilia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the JR Kyoto station. There’s an underground tunnel pass that leads to the hotel. The room was big and very spacious for 3 people. Lots of amenities and supplies. Easy check in. Staff were very helpful. Free drinks during check in if you’re a N Expedia VIP member. The hotel is actually next to a bus station ( airport bus) and a mall with a lot of restaurants and shops.. Don Quixote is on the 2nd floor which is tax free..
Response from HOTEL KEIHAN GRANDE on 30 Mar 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.Our hotel is located right next to Kyoto Station and has been highly rated by many customers.We will continue to take advantage of our location and strive to be a hotel that provides a more comfortable stay for our customers.We look forward to seeing you again.

8/10 Good

Leo Tung Hing

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
GOOD: There were complimentary drinks available during the afternoon and evening. The breakfast buffet offered a variety of food. It was also located at a very convenient area next to Tokyo Station, including an underground passageway that lead directly into the station. As a family of four, we stayed in the room for four people, and it was larger than most Japanese hotel rooms. The staff were very nice and friendly. NEEDS IMPROVEMENT: The bathroom had a pungent urine odour that would not go away even after cleaning. The carpets were dirty even after vacuuming; we observed that this was mainly an issue due to the faulty vacuum cleaners, and not the cleaning staff. The garbage bin was too small, not enough for four people; we would recommend to include at least 2 garbage bins for this room. Additionally, there were no chairs or tables, so it was inconvenient to eat or do work.
Stayed 3 nights in Feb 2024
Response from HOTEL KEIHAN GRANDE on 30 Mar 2024
Thank you for staying at our hotel and for your valuable review. We apologize once again for the inconvenience caused.We will strive to improve our business based on the valuable opinions we receive.All of our staff are looking forward to seeing you again in Kyoto.

8/10 Good

Allyson

Liked: Staff & service, property conditions & facilities
Very nice over night stay
Stayed 1 night in Mar 2024
Response from HOTEL KEIHAN GRANDE on 30 Mar 2024
Thank you for staying at our hotel and for your valuable review. All of our staff are looking forward to seeing you again in Kyoto.

10/10 Excellent

Ritvik

Stayed 2 nights in Mar 2024
Response from HOTEL KEIHAN KYOTO GRANDE YAMAMOTO on 17 Apr 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.All of our employees will continue to improve our work every day and strive to provide even greater satisfaction.We look forward to seeing you again soon.

10/10 Excellent

Jeff

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was great and friendly. I dod feel one staff member lied and said they were booked on a massage when they brought the paperwork out to fill but other than that, overall great stay.
Stayed 5 nights in Mar 2024
Response from Hotel Keihan Kyoto Grande on 2 Apr 2024
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.We apologize for the inconvenience caused to you regarding the reception staff's response. We will continue to make improvements so that more customers can use our service comfortably. We look forward to seeing you again.

10/10 Excellent

Raquel

Stayed 5 nights in Mar 2024
Response from HOTELKEIHAN GRANDE on 26 Mar 2024
Thank you for your good comments.We look forward to your next stay.

10/10 Excellent

Hanz Zoilo, San Jose

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HOTEL KEIHAN GRANDE on 13 Mar 2024
Thank you for your good comments.Please come visit Kyoto again. .We look forward to your next stay.

10/10 Excellent

Hong kian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here, like the location, the bed and tge hotel bf. Will back again if i visit kypto.
Stayed 2 nights in Feb 2024
Response from Hotel Keihan Kyoto Grande on 3 Mar 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

6/10 Okay

Alexei, Redmond

Disliked: Amenities
Stayed 2 nights in Feb 2024
Response from Hotel Keihan Kyoto Grande on 20 Mar 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

6/10 Okay

Bruce

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Disappointed
Stayed 1 night in Feb 2024
Response from Hotel Keihan Kyoto GRANDE HIRAYABU on 13 Feb 2024
Thank you very much for staying at Hotel Keihan Kyoto Grande.We sincerely apologize for not being able to provide you with satisfactory service during your stay.We will share your reviews throughout the company and strive to improve our services.Thank you for taking the time out of your busy schedule to post.

8/10 Good

Karen

Travelled with family
We loved the location - great being next to the station for getting around. The staff were lovely and the breakfast was great my daughter is gluten free and allergens were clearly marked and there was a lot she could eat. Our only negative was the hardness of the beds. Took a few nights to get used to.
Stayed 4 nights in Feb 2024
Response from Hotel Keihan Kyoto Grande on 9 Feb 2024
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

Romeo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, the hotel is close to everything, and clean area
Stayed 2 nights in Feb 2024
Response from TAMURA on 6 Feb 2024
Thank you very much for staying at our hotel.Thank you for taking the time to write a word-of-mouth review of our hotel.All of our employees will continue to improve our operations on a daily basis and strive to provide you with even greater satisfaction.We look forward to welcoming you again.Hotel Keihan Kyoto Grande

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Keihan Kyoto Grande on 19 Jan 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024
Response from Hotel Keihan Kyoto Grande on 19 Jan 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

6/10 Okay

Wai Yan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Keihan Kyoto Grande on 13 Jan 2024
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

8/10 Good

Soon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is a great hotel that near transport. Only issue I have is the hotel did not check the in-room safe is working until I advise them. After they replaced the safe, it malfunctioned again with my valuables stuck in the safe. It would be terrible experience if I did not check the safe the prior night. I may have missed the upcoming train the next morning.
Stayed 3 nights in Jan 2024
Response from HOTEL KEIHAN KYOTO GRANDE on 9 Jan 2024
Thank you for your kind review.We apologize for any inconvenience caused by the safe during your stay.We will continue to make improvements in the future, and all of our staff will work hard to ensure a comfortable hotel life for our guests.We hope that you will use our hotel again when you come to Kyoto.

8/10 Good

Kaushik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stay was good. Area wise it is very close to Kyoto station which makes it very convenient. It also has lot of restaurants and shopping options around hotel. Breakfast in hotel was average.
Stayed 4 nights in Jan 2024
Response from HOTEL KEIHAN KYOTO GRANDE on 9 Jan 2024
Our establishment is located very close to Kyoto Station, with shops and restaurants adjacent to the hotel as well. We are grateful to our customers for the high regard they have expressed for our location. We hope we can continue to make the most of the location and strive to provide the best possible experience to our customers.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very nice and helpful. One thing we would like to have in the room was a microwave.
Stayed 2 nights in Dec 2023
Response from Hotel Keihan Kyoto Grande on 8 Jan 2024
Thank you for staying with us. Microwave ovens are at the center of aging in various fields. We apologize for the inconvenience caused due to the lack of explanation from our staff.

8/10 Good

Nien Hwa, SINGAPORE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very conveniently near train station, shopping and food.
Stayed 6 nights in Dec 2023
Response from ホテル京阪京都グランデ 宜壽次 on 17 Dec 2023
Thank you very much for using Hotel Keihan Kyoto Grande.We would also like to thank you for your feedback regarding your stay.All of our staff are relieved to hear that you enjoyed your stay this time.Our hotel is very close to Kyoto Station, about a 1-minute walk, and one of our major features is that it has good access to transportation, shopping, and restaurants.We hope that you will use our hotel as a base for sightseeing when you visit Kyoto again.We will continue to strive to further improve our services so that everyone who visits us can create wonderful memories of Kyoto.All of our staff are looking forward to your next visit.Hotel Keihan Kyoto Grande GISUSHI

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from ホテル京阪京都グランデ 宜壽次 on 9 Dec 2023
この度はホテル京阪京都グランデをご利用いただき、誠にありがとうございます。また、ご滞在のご評価をいただきありがとうございます。今後とも、お客様によりご満足いただけるホテルを目指し、サービスの向上と改善に努めて参ります。ご投稿者様と再会できますことを、スタッフ一同心よりお待ち申しております。

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and nice hotel
This is my second time staying in this hotel . Love the location . Kyoto station is directly opposite the hotel . Airport bus limousine bus stop is in front of the hotel .Don Quijote is next to the hotel . Room is clean and comfortable .
Stayed 8 nights in Nov 2023
Response from Hotel Keihan Kyoto Grande on 4 Dec 2023
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good choice if you are looking for a hotel near the train station.
Stayed 1 night in Nov 2023
Response from HOTEL KEIHAN KYOTO GRANDE on 29 Nov 2023
Thank you very much for staying at our hotel. Our establishment is located very close to Kyoto Station, with shops and restaurants adjacent to the hotel as well. We are grateful to our customers for the high regard they have expressed for our location. It means so much to us that you had a pleasant stay.We will continue to strive for excellence to further satisfy our guests.Thank you for taking the time to write a review.We, the staff, are looking forward to seeing you again.

10/10 Excellent

Jose

Stayed 4 nights in Nov 2023
Response from ホテル京阪京都グランデ 宜壽次 on 17 Dec 2023
この度はホテル京阪京都グランデをご利用いただき、誠にありがとうございます。また、ご滞在のご評価をいただきありがとうございます。今後とも、お客様によりご満足いただけるホテルを目指し、サービスの向上と改善に努めて参ります。ご投稿者様と再会できますことを、スタッフ一同心よりお待ち申しております。ホテル京阪京都グランデ 宜壽次

10/10 Excellent

Yushu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from ホテル京阪京都グランデ 宜壽次 on 17 Dec 2023
この度はホテル京阪京都グランデをご利用いただき、誠にありがとうございます。また、ご滞在のご評価をいただきありがとうございます。今後とも、お客様によりご満足いただけるホテルを目指し、サービスの向上と改善に努めて参ります。ご投稿者様と再会できますことを、スタッフ一同心よりお待ち申しております。ホテル京阪京都グランデ 宜壽次

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Nov 2023
Response from HOTEL KEIHAN KYOTO GRANDE on 29 Nov 2023
Thank you very much for staying at our hotel. It means so much to us that you had a pleasant stay.We will keep your comments in mind as we continue to devote ourselves to providing fastidious service.Thank you for taking the time to post this.We truly hope that you will stay with us again in the future.

10/10 Excellent

LARA, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping nearby, and the front desk staff was helpful forwarding our suitcase of newly acquired treasures to our next destination.
Stayed 4 nights in Nov 2023
Response from Hotel Keihan Kyoto GRANDE on 21 Nov 2023
Thank you for making a reservation at Hotel Keihan Kyoto Grande.Please come to our hotel again when you come to Kyoto!Thank you for leaving a nice comment!

10/10 Excellent

Linh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2023
Response from HAYASHI on 20 Nov 2023
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything. Staff was very helpful.
Stayed 4 nights in Nov 2023
Response from Hotel Keihan Kyoto Grande on 6 Nov 2023
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.We will also improve the staff's response.We look forward to seeing you again.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice esp you are taking Shinkansen
Excellent location, convenient, as Kyoto Station is by itself an attraction, shopping and restaurants are all packed in the vicinity, staying here is definitely a plus. Hotel breakfast is well prepared, Japanese courtesy and service is excellent.
Stayed 4 nights in Oct 2023
Response from HAYASHI on 22 Oct 2023
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future.

8/10 Good

keith, deland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good access to transportation. Room too small
Stayed 11 nights in Oct 2023
Response from HOTEL KEIHAN KYOTO GRANDE on 29 Nov 2023
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. Thank you for your kind words regarding the location of the hotel.Our establishment is located very close to Kyoto Station, with shops and restaurants adjacent to the hotel as well. Moreover, thank you for a valuable suggestion about the room. We hope we can continue to make the most of the location and strive to provide the best possible experience to our customers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Clean and spacious room. Highly recommended
Stayed 1 night in Oct 2023
Response from Hotel Keihan Kyoto Grande on 18 Oct 2023
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.We have shared your comments with the responsible person and staff.All of our staff will continue to strive to satisfy our customers.All of our staff are looking forward to your next visit.

8/10 Good

ELIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to JR station
Stayed 1 night in Oct 2023
Response from Hotel Keihan Kyoto Grande on 16 Oct 2023
Thank you for staying at our hotel this time.We are looking forward to seeing you again.

10/10 Excellent

Fay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Hotel at Convenient Location
Location is great, especially if taking Airport Limousine Bus, which is right next to lobby. Right across the street from Kyoto Station so conveiebt for daily travels, and mall with Don Quiote is next to hotel.
Stayed 1 night in Oct 2023
Response from Hotel Keihan Kyoto Grande on 16 Oct 2023
Thank you very much for staying at our hotel.Thank you very much for your cooperation in posting your comments on our website.Our hotel is located right next to Kyoto Station, and next to the hotel is a commercial facility, and we are very grateful for the positive feedback we have received from our many guests.We will continue to strive to make the most of our location to provide a more comfortable stay for our guests.We look forward to welcoming you again.

10/10 Excellent

Teo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from Kyoto station.
Stayed 1 night in Oct 2023
Response from Hotel Keihan Kyoto Grande on 16 Oct 2023
Thank you for staying at our hotel this time.We are looking forward to seeing you again.

10/10 Excellent

Hemasiri

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Hotel Keihan Kyoto Grande on 16 Oct 2023
この度は当ホテルにご宿泊頂きまして誠にありがとうございます。お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Madhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Kyoto station so convenient. Rooms were very neat and clean. Bathrooms were little dated. We had a 2 rooms with access to other room, so it worked out best. Breakfast buffet was the best, good choice and nice varitie. It was elaborate.
Stayed 2 nights in Oct 2023
Response from Hotel Keihan Kyoto Grande on 31 Oct 2023
Thank you very much for staying at our hotel.Thank you again for your cooperation in posting a review.We have shared your comments with the responsible person and staff.All of our staff will continue to strive to satisfy our customers.All of our staff are looking forward to your next visit.

8/10 Good

Juan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location for transport Easy check in and check out Very nice good buffet breakfast Highly recommended
Stayed 2 nights in Oct 2023
Response from HAYASHI on 8 Oct 2023
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future.