Run of the House | Exterior

Reviews of Hotel Granvia Kyoto

4.5 out of 5
Hotel Granvia Kyoto
JR Kyoto Station, Karasuma Chuo-guchi, Karasuma-dori, Shimogyo, Kyoto, Kyoto

Reviews

9.4

Exceptional

Rating 10 - Excellent. 808 out of 1101 reviews" "
Rating 8 - Good. 225 out of 1101 reviews" "
Rating 6 - Okay. 42 out of 1101 reviews" "
Rating 4 - Poor. 13 out of 1101 reviews" "
Rating 2 - Terrible. 13 out of 1101 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ka Ho Thomas, Wanchai

Travelled with partner
Very conveniently located. Spacious room.
Stayed 2 nights in Apr 2024

6/10 Okay

Henry

Travelled with family
Liked: Amenities
This Hotel is inside the train station. Very busy and lots of train noise. It’s very convenient for the travel day but other than that it’s not the most desirable location.
Stayed 2 nights in Apr 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location to visit local attractions. Excellent accommodations and friendly, knowledgeable staff. A pleasure to stay there.
Stayed 3 nights in Apr 2024
Response from Manager on 15 Apr 2024
Dear DouglasThank you very much for choosing to stay at Hotel Granvia Kyoto and for sharing us your feedback. We are very pleased to receive the word of compliment about our staff and location. It is a great pleasure to hear that you have had an enjoyable time during your stay in Kyoto.We will continue to strive to create an uncompromisingly clean and hygienic environment to serve as a base for quality travel where our guests can stay in comfort in the new way of life.We are looking forward to seeing you again. Thank you for your lovely review.Best regards, Director of Rooms

10/10 Excellent

Teri, Gold River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Hotel Granvia was superb. The location is extremely convenient, the rooms are immaculate and beautifully appointed, the staff is professional, friendly and helpful, and there are several terrific restaurants in the hotel. The breakfast is also great. We would definitely stay again. Highly recommend the Hotel Granvia!
Stayed 3 nights in Apr 2024
Response from Manager on 15 Apr 2024
Dear TeriThank you for using Hotel Granvia Kyoto.We are very pleased to your many compliments of praise. Your warm words encourage us than anything else.We will strive to provide better services, and truly look forward to your next visit.Thank you for your feedback.Best regards, Director of Rooms

10/10 Excellent

Eun-Hee

Beautifully appointed room with kind hotel staff. The line for the breakfast buffet was long but the food choices were excellent. It’s a large hotel with many tour groups there but if you want the convenience of being near the train station, this is a very good choice.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Dear Eun-HeeThank you for staying here at Hotel Granvia Kyoto.Our hotel is located in the Kyoto Station Building, and you can visit the JR Shinkansen, conventional lines, Kintetsu Railways without needing an umbrella even when it rains. You can also use the Kyoto City Subway, buses, and sightseeing bus stops nearby.We are pleased to receive your words of compliments about our staff, location and room.We will continue to strive to improve and enhance our services so that we can meet the needs of various customers.We are looking forward to seeing you again.Thank you for your feedback.Best regards, Director of Rooms

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale large hotel. Great location.
Stayed 4 nights in Apr 2024
Response from Manager on 12 Apr 2024
Dear RogerThank you very much for staying at Hotel Granvia Kyoto.We are honoured to receive your compliments on our location.As you say, our hotel is located in the Kyoto Station Building and there are also restaurants and souvenir shops in the vicinity, making it very convenient for getting around the neighbourhood.We look forward to welcoming you to our hotel when you come to Kyoto again.We look forward to welcoming you again.Thank you very much for your lovely review.Best regards, Director of Rooms

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, easy get trains and busses to all of Japan. Breakfast buffet is very tasty.
Stayed 3 nights in Apr 2024
Response from Manager on 11 Apr 2024
Dear ErnestoThank you very much for coming to Hotel Granvia Kyoto.Thank you for your compliment about the location and breakfast. We hope you had a marvelous holiday in Kyoto.We will continue to strive to provide a space and service where you can relax and enjoy your stay, and we appreciate your continued patronage. When you come to Japan next time, please drop in at Granvia Kyoto again.Thank you very much for taking time out of your precious time to write us.Best regards, Director of Rooms

10/10 Excellent

Bradley

Liked: Staff & service, property conditions & facilities
We stayed on the club floor, which we found to be a very good value and a welcome retreat after a busy day of sightseeing.
Stayed 5 nights in Apr 2024
Response from Manager on 9 Apr 2024
Dear BradleyThank you very much for staying here at Hotel Granvia Kyoto. We would also like to thank you for taking your precious time to give us a complimentary feedback. We hope you had a relaxing time staying here. Our staff strives to providing service that makes our customers feel "want to come back".We will continue to devote ourselves to satisfy our customers and look forward to seeing you again in the future.Thank you for your review.Best regards, Director of Rooms

10/10 Excellent

Gayle, Soquel

Liked: Amenities
are gracious and very helpful. The room was clean, large and comfortable. Each time I come to the hotel , I take advantage of the club lounge from tea time with their desserts , to drinks and small portion tasting menu with wine, champagne or hard liquor. I usually schedule a Shiatsu massage for 90 minutes. This hotel is wonderful due to its proximity from Kyoto station for Shinkansen or subway, bus or taxi. Lovely hotel highly recommended it
Stayed 4 nights in Mar 2024
Response from Manager on 3 Apr 2024
Dear GayleThank you for staying at Hotel Granvia Kyoto and taking the time to leave us your kind words of praise. We are very pleased to receive the word of compliment, such as about the location, room and lounge, etc.We will continue to strive to provide you with our heartfelt hospitality services.We are looking forward to seeing you again soon.Best regards, Director of Rooms

10/10 Excellent

nury, Boca Raton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Hotel located in shopping mall with high end stores. Amazing staff
Stayed 4 nights in Mar 2024
Response from Manager on 29 Mar 2024
Dear nuryThank you for your recent stay with us at Hotel Granvia Kyoto. Thank you very much for your compliments.We will continue to strive to improve our services to provide you with a stay that meets your expectations.We are looking forward to seeing you again. Thank you again for your feedback.Best regards, Director of Rooms

10/10 Excellent

Joseph, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's conveniently located just around the main Kyoto train station whick makes travel around the region easier. The rooms are spacious and newer.
Stayed 3 nights in Mar 2024
Response from Manager on 27 Mar 2024
Dear JosephThank you for staying at Hotel Granvia Kyoto.We are honored to receive your words of compliment about our location and room.We will continue to strive to improve our services so that we can provide a stay that exceeds our customers' expectations.We are looking forward to seeing you again. Thank you for your feedback.Best regards, Director of Rooms

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy access to transportation was a huge plus, easy to travel for day trips, the staff was extremely accommodating, friendly and helpful. Lots of nearby shopping, a grocery store below the train station had all kinds of fresh food and ready to eat food. The breakfast buffet was wonderful, a mix of Japanese and American style foods, I would definitely stay again.
Stayed 4 nights in Mar 2024
Response from Manager on 12 Apr 2024
Dear KimThank you very much for your recent stay with us at Hotel Granvia Kyoto.It is a great pleasure to receive your many compliments and we sincerely hope that you had a comfortable stay with us.We continually strive to improve our quality of service.Thank you again for your compliments and next time you come to Kyoto, we hope you will staying here again.Best Regards,Director of Rooms

8/10 Good

Ying Ki Bonnie

Liked: Cleanliness
Stayed 6 nights in Mar 2024

10/10 Excellent

Fang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to access all the transportations. We took buses, trains to visit the attractions in the city. Very convenient. Lots of and shopping stores are round. Although it is so close to the train station, but it is very quiet. Hotel is clean and comfortable. I would stay again next time
Stayed 3 nights in Mar 2024
Response from Manager on 27 Mar 2024
Dear FangThank you very much for your recent stay at Hotel Granvia Kyoto and for your feedback.We appreciate your words of compliment about our location.Our hotel is directly connected to the train station, which provides easy access to tourist attractions, and there are also restaurants and souvenir shops in the surrounding area, which is very convenient.We hope that Hotel Granvia Kyoto will become your choice again when you next time come and visit Kyoto. Thank you for your feedback.Best regards, Director of Rooms

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Granvia. Location, facilities were excellent. Some hallways are tired and carpet worn but overall cleanliness and staff aren’t excellent. Paying for a room that includes lounge access is recommended. This team is exceptional.
Stayed 5 nights in Mar 2024

10/10 Excellent

BRONWYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in perfect location for transport, dining and walking to the sights. The room was spacious with a view over the train station with mountains in background. The only negative was the bathroom matting flooring which was covered in stains, not very hygienic. We had to use a bath mat on the toilet floor was did not want to walk on floor due to all the stains on floor. The matting flooring needs replacing with tiles or wooden planking for hygiene purposes.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. The lounge was nice with finger food etc available during happy hour 5-7pm and wine via a machine, they make a nice Japanese gin and tonic there!
Stayed 4 nights in Mar 2024
Response from Manager on 22 Mar 2024
Dear JamesThank you very much for staying here at Hotel Granvia Kyoto. We would also like to thank you for taking your precious time to give us a complimentary feedback. We hope you had a relaxing time staying here. Our staff strives to providing service that makes our customers feel "want to come back".We will continue to devote ourselves to satisfy our customers and look forward to seeing you again in the future.Thank you for your review.Best regards, Director of Rooms

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel conveniently located right in the Kyoto Station. We stayed on the 15th floor and had access to the lounge, which was great for breakfast and drinks. The view was amazing too. Property has great amenities and really helpful staff. Highly reccomend.
Stayed 3 nights in Mar 2024
Response from Manager on 18 Mar 2024
Dear StacyThank you very much for using Hotel Granvia Kyoto this time.It is a great pleasure for us to be your choice and to receive your compliments such as about our location, breakfast, staff, etc. Encouraged by your kind words, we will continue to make every effort to provide you with our heartfelt hospitality services when you stay here next time.We are looking forward to seeing you again.Best regards, Director of Rooms

10/10 Excellent

Hoh Weng Yan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location as base to travel around Kyoto and outskirts
Stayed 6 nights in Mar 2024
Response from Manager on 14 Mar 2024
Dear Hoh Weng YanThank you very much for choosing to stay at Hotel Granvia Kyoto.We are pleased to hear that you had such a fantastic stay with us. Thank you for highlighting our location.As you mentioned, hotel is directly connected to JR Kyoto Station. No matter you take the Shinkansen or other train to come to Kyoto, you don't need to get outside of the Kyoto Station Building and can arrive at our hotel.There are also restaurants, department stores, and shopping malls in the same building, so we hope you had a pleasant stay.We continually strive to improve our quality of service and hope to welcome you back again in the near future.Thank you for taking your valuable time to post the review.We look forward to welcoming you back here next time.Best regards, Director of Rooms

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Pleased with everything. Will stay again.
Stayed 3 nights in Mar 2024
Response from Manager on 13 Mar 2024
Dear NataliyaThank you for staying at Hotel Granvia Kyoto.It is a great pleasure for us to be your choice and to receive your compliment "Willstay again".We will continue to strive to improve and enhance our services so that we can meet the needs of various customers.We are looking forward to seeing you soon.Thank you for your review.Best regards, Director of Rooms

10/10 Excellent

Mark, Chicago

Travelled with partner
A first class hotel! The staff were very helpful and the room was quite large. The location is perfect and easy to locate. Highly recommended.
Stayed 3 nights in Mar 2024
Response from Manager on 11 Mar 2024
Dear MarkThank you very much for choosing Hotel Granvia Kyoto.We are honoured to receive your many compliments.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you to our hotel again when you come to Kyoto.Thank you very much for your lovely review.Best regards,Director of Rooms

10/10 Excellent

Haldis, Kirkland

Stayed 2 nights in Mar 2024

10/10 Excellent

Luqi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super clean. The room has everything I needed. Breakfast is awesome. Very impressive.
Stayed 2 nights in Mar 2024
Response from Manager on 7 Mar 2024
Dear LuqiThank you very much for your recent stay at Hotel Granvia Kyoto.We are very pleased to hear your compliments about our location, room and cleanness.We will continue to strive to provide a more comfortable and relaxing space and service.We look forward to seeing our guests again.Best regards, Director of Rooms

10/10 Excellent

Mariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here and the service is excellent as always :)
Stayed 2 nights in Feb 2024
Response from Manager on 27 Feb 2024
Dear MarielThank you very much for using Hotel Granvia Kyoto this time.It is a great pleasure for us to be your choice and to receive your compliments such as about our services.Encouraged by your kind words, we will continue to make every effort to provide you with our heartfelt hospitality services when you stay here next time.We are looking forward to seeing you again.Best regards, Director of Rooms

10/10 Excellent

David, Bluffton

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel directly attached to Kyoto station. Awesome for everything. Great, old fashioned service at a beautiful hotel. Def will stay next time in Japan.
Stayed 1 night in Feb 2024
Response from Manager on 23 Feb 2024
Dear DavidThank you very much for staying at Hotel Granvia Kyoto.We are very pleased to hear your compliments about our hotel, location, services, etc.We will continue to strive to provide a space where you can relax and enjoy our services, and we look forward to your continued patronage.Once more, thank you for taking the time to leave your feedbackWe look forward to welcoming you again.Best regards, Director of Rooms

10/10 Excellent

Manjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property located in kyoto station and easy to access all tourist sites Staff are really courteous and polite , excellent customer service
Stayed 2 nights in Feb 2024
Response from Manager on 21 Feb 2024
Dear ManjitThank you very much for using Hotel Granvia Kyoto this time.It is a great pleasure for us to be your choice and to receive your compliments.Encouraged by your kind words, we will continue to make every effort to provide you with our heartfelt hospitality services when you stay here next time.We are looking forward to seeing you again.Best regards, Director of Rooms

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, especially its location in Kyoto Station. The staff was so welcoming and helpful. They helped us ship our luggage to Tokyo. Our room was perfect for two people and had a nice view of the city and the bullet trains. There are so many dining locations just steps from the hotel inside Tokyo Station, in addition to the ones inside the hotel. Getting around Kyoto was very convenient with Kyoto Station just outside the hotel. I would stay here again.
Stayed 3 nights in Dec 2023
Response from Manager on 21 Feb 2024
Dear CaraThank you very much for staying at Hotel Granvia Kyoto and for your feedback. We are most pleased and honoured to receive your compliments on our staff, location.It is a great encouragement for our staff to receive such a positive feedback.We will continue to strive to provide a more comfortable and relaxing space and service.We look forward to seeing our guests again.Best regards, Director of Rooms

8/10 Good

Jeanne, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

NAI-WEN, TAIPEI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is satisfactory except for the following points: 1. They charge a fee for use of the gym 2. They also charge a fee for late check out. These are uncommon in the United States
Stayed 3 nights in Feb 2024
Response from Manager on 15 Feb 2024
Dear NAI-WENThank you very much for choosing Hotel Granvia Kyoto.We are very happy to receive your compliments. Your compliments motivate us every day.Also, thank you for your valuable feedback. We will use this information to improve our services in the future.We will continue to strive to create a hotel that meets the expectations of our guests.All of us at the hotel look forward to welcoming you again.Thank you very much for your kind comments.Sincerely yours, Director of Rooms

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. No complaints
Stayed 4 nights in Feb 2024
Response from Director of Rooms on 8 Feb 2024
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Highly recommend. Stayed three nights Would book again.
Stayed 3 nights in Jan 2024
Response from Manager on 5 Feb 2024
Dear AnnThank you very much for choosing Hotel Granvia Kyoto.We are honoured to receive your many compliments.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you to our hotel again when you come to Kyoto.Thank you very much for your lovely review.Best regards,Director of Rooms

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff. Rooms are huge but are getting tired and need a refresh. Overall a great place to stay and would recommend to anyone for its convenience
Stayed 3 nights in Jan 2024
Response from Manager on 2 Feb 2024
Dear KarenThank you very much for choosing Hotel Granvia Kyoto.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Director of Rooms

10/10 Excellent

Nhieu, Yorba Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right by the train and bus stations, the hotel offers unparalleled convenience. The exceptional staff and services elevate the experience, making it a highly recommended choice.
Stayed 4 nights in Jan 2024
Response from Manager on 2 Feb 2024
Dear NhieuThank you very much for staying at Hotel Granvia Kyoto.We are very pleased to receive the word of compliment.We will continue to strive for thoughtful hospitality services, clean and well-equipped facilities.We truly look forward to your next visit!Thank you very much.Best regards,Director of Rooms

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to use as a hub, for touring Kyoto and the surrounding area. Food options at every level are so amazing. Room stocked with quality teas and other amenities.
Stayed 2 nights in Jan 2024
Response from Manager on 2 Feb 2024
Dear RobertThank you for staying at Hotel Granvia Kyoto this time and taking the time to leave us your kind words of praise. Encouraged by your kind words, we will continue to strive to provide you with our heartfelt hospitality services.We are looking forward to seeing you again soon.Best regards, Director of Rooms

10/10 Excellent

lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible service; we stayed on the club lounge floor and had access to the lounge, which had great snacks/ drinks and the people were very friendly; we wish they used less plastic bags/ one use plastic ware though; otherwise 5 star stay
Stayed 4 nights in Jan 2024
Response from Maneger on 15 Feb 2024
Dear GuestThank you for staying with us at Hotel Granvia Kyoto.It is a great pleasure for us to receive your compliments about your stay. Your words of praise are an encouragement to all of our staff, and we will continue to strive to provide heartfelt hospitality so that you can spend a wonderful time with us.We are looking forward to seeing you again.Thank you for your review.Best regards, Director of Rooms

10/10 Excellent

Francisco, miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful service.
We love the convenient location and service. But in the winter the rooms are too warm to sleep comfortably and there is no way to cool them off.
Stayed 2 nights in Jan 2024
Response from Manager on 23 Feb 2024
Dear GuestThank you very much for choosing Hotel Granvia Kyoto.We are very happy to receive your compliments about our location and services. Your compliments motivate us every day.Also, thank you for your valuable feedback. We will use this information to improve our services in the future.We will continue to strive to create a hotel that meets the expectations of our guests.All of us at the hotel look forward to welcoming you again.Thank you very much for your kind comments.Sincerely yours, Director of Rooms

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Callie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2023
Response from Manager on 5 Feb 2024
Dear CallieThank you very much for coming to Hotel Granvia Kyoto.We are honored to hear that you were so satisfied with our hotel.We hope your trip to Kyoto was a memorable one.We will continue to strive to provide you with a space where you can relax and enjoy our services, and we look forward to your continued patronage.Thank you very much for taking time out of your precious time to write us.We look forward to welcoming you again.Best regards, Director of Rooms

10/10 Excellent

Halina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Helpful staff.
Response from Manager on 9 Jan 2024
Dear HalinaThank you very much for coming to Hotel Granvia Kyoto.We are very pleased to hear your compliments about our location and staff.We will continue to strive to improve our services to provide you with a space that will satisfy you even more.We are looking forward to welcoming you again.Best regards, Director of Rooms

10/10 Excellent

Thi cam hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idea location for convenience and transportation
Idea location for convenience and transportation
Stayed 3 nights in Dec 2023
Response from Director of Rooms on 13 Jan 2024
Thank you for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 4 nights , excellent location, beautiful hotel entrance , amazing view from our bed. Enjoyed our stay and were sad to leave.
Stayed 4 nights in Dec 2023
Response from Manager on 3 Jan 2024
Dear JoyThank you very much for staying at Hotel Granvia Kyoto.We are very pleased to receive the word of compliment.We will continue to strive for thoughtful hospitality services, clean and well-equipped facilities.We truly look forward to your next visit!Thank you very much.Best regards,Director of Rooms

10/10 Excellent

Kyle, Heathwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Bramananda

Stayed 4 nights in Dec 2023

10/10 Excellent

Doantrang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to restaurant, train, shopping
Stayed 3 nights in Dec 2023
Response from Manager on 27 Dec 2023
Dear DoantrangThank you very much for choosing to stay at Hotel Granvia Kyoto.Thank you for your compliment about the location.As you say, our hotel is directly connected to Kyoto Station, which is very convenient for access to tourist attractions and shopping.We will continue to make every effort to provide a more comfortable and satisfying space and service to all our guests without resting on our good location.We look forward to seeing you again soon.Best regards, Director of Rooms