Even though that most of the staff members spoke little to no English, they were always friendly and tried their best to help me somehow. The breakfast was delicious and more than enough, great hospitality here.
The rooms are spacious and clean enough.
It was just so annoying that they renovated their whole hotel at the moment and sometimes woke me up because they were doing some work around my room or talked to each other so loud. (The rooms aren't soundproof at all)
Pool was unsafe and full of algae, wifi didn’t work and room smelt of mold
Ella
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Thanyathorn S. วันที่ 14 มิ.ย. 2023
Dear Ella, Thank you for taking time to share your feedback with us regarding your recent stay. We sincerely apologize for the inconveniences you experienced and the dissatisfaction it caused.We apologize that the cleanliness of our facilities are falling short of your expectations and we will immediately investigate this matter and take the necessary step to ensure that our facilities are properly maintained. Also, our IT team will be alerted to address any WIFI issues promptly. We will inspect the room you stayed in and address any mold issues immediately to prevent such occurrences in the future. Thank you once again for bringing these matters to our attention and we hope you will give us another opportunity to provide you with truly exceptional stay and restore your faith in our hotel.Warm regards,Hotel Management Team
The breakfast was excellent with lots of selection. Lots of loungers by the pool. It would be nice to have a couple tables and chairs by the pool if you just want to sit and have a drink with friends or play a game of cards.
ผู้เข้าพักจริง
เข้าพัก 7 คืน, มกราคม 2020
การตอบกลับจาก Sor. วันที่ 4 ก.พ. 2020
Dear Guest,
Thank you very much for your review .
We'll do the best for service to make you happy to stay with us.
Best Regards
Hôtel sympa mais certains piinrs sont vraiment à revoir:
- femmes de chambre très bruyantes, talkie-walkie à fond dans les couiloirs dès 8h30 du matin, les parties communes sont bruyantes le bruit résonne énormément.
- le rideau de douche et la robinetterie a besoin d'un sérieux coup de neuf,
- la réception TV est de très mauvaise qualité et il n'existe que très peu de chaines,
- présence de moustiques une fous la nuit tombée.
Je laisse une bonne note pour la gentillesse des équipes et parce que j'ai.bénéficié d'un tarif raisonnable mais en aucun cas un tarif supérieur à 45€ serait justifié. Une simple remise à neuf des équipements de la salle de bain serait vraiment appréciée. Le lit était très confortable
Location, short walking distance to beach, night market and resturants. Longtail boat rentals close by as well as tours.
Jeanette
เข้าพัก 9 คืน, ธันวาคม 2019
6/10 พอใช้
Kurt, Reading
เดินทางกับคู่รัก
12 ม.ค. 2020
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Upon booking this hotel I was pretty impressed with their pictures of the rooms and pool (I should have known better) as once we arrived it was very apparent they’d taken photos of specific rooms which they’ve recently renovated or used for the photo shoot. The hotel itself was very dated, the rooms looked like they hadn’t been refurbished since the hotel opened and the pool area was very small compared to their photos. That said the location was central to all parts of Ao Nang and if you’re happy with a little bit of dated rooms then this would be a good place to book.
Jag är nöjd med min vistelse på hotellet. Bra service och läge. Allt flöt på utan problem.
ผู้เข้าพักจริง
เข้าพัก 7 คืน, ธันวาคม 2019
6/10 พอใช้
ผู้เข้าพักจริง
1 ธ.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel pool under renovation , didn’t inform early
Breakfast area also close,
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กันยายน 2018
การตอบกลับจาก Sor. วันที่ 1 ธ.ค. 2019
Dear Guest,
Hotel Pool not renovation just cleaning in morning.
Breakfast time start 7:00-10:00 AM we have inform upon check in already.
Sorry for any inconvenience.
Best Regards,
The location of the hotel is perfect with lots of eating shops. My room has been upgraded by the staff at pool view room level 1. The room has cockroach and mosquitoes (due to near the pool). The safe box is spoilt and worst they do not have any iron. So i think for muslim travellers who need to iron their scarf, need to check if hotels have the iron.
Mukava tauhallinen sijainti ja kuitenkin palvelut vieressä.
Anne
เข้าพัก 2 คืน, มีนาคม 2019
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัวและเด็กเล็ก
1 มี.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
This is a decent basic hotel in a fine location. Definitely not fancy or especially memorable. Good location a short walk from the beach, restaurants, and a night market. Good breakfast with lots of Western and Asian choices. The pool was clean and pleasant but quite small and mostly surrounded by private rooms, which made it less than ideal for small children to play freely. The wifi is terrible—it almost never worked. The information states that room service is available until 10:30 pm, but when I tried to order it at 9:00 pm they told me it was already closed. The rooms are clean but basic. The lobby has a constant background smell of sewage.
La propreté de l’établissement laisse à désirer ainsi que l’entretien en général. Il semble qu’aucune rénovation depuis plusieurs années n’ont été fait ce qui laisse l’hôtel ds un état de délabrement.
Room was facing the back of the building and when asked for a change of room, was told that it's fully booked when clearly that there were rooms that's available.... Wifi signals is very very bad throughout the room.
Staffs are friendly and polite. Very near to beach, 711 and grocery mart, pharmacy and most importantly food stalls! Pool is very clean and room is awesome. The bed is so comfy! Only problem is mosquitoes. There were lesser mozzie at the pool than the room itself. Maybe they should install an electric repellent or smthg. Other than that, it's great:)
Zahidah
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
การตอบกลับจาก Sor. วันที่ 22 ก.พ. 2019
Dear Guest,
Thank you for your recomment.
We'll improve it that your requested.
Have a nice stay with us.
Best Regards,
Olimme lomalla kavereiden kanssa. Aamupala oli monipuolinen ja huoneet kivoja ja siistejä. Hotelli oli onneksi aika lähellä rantaa,koska uima-allas oli surkea ja siihen ei paistanut aurinko missään vaiheessa päivää.
Det er et rigtigt godt hotel og de er meget venlig og der rent
Bjorn
เข้าพัก 1 คืน, ธันวาคม 2018
การตอบกลับจาก Sor วันที่ 25 ธ.ค. 2018
Dear Guest,
Thank you very much for choosing to stay with us, We hope you happy and enjoy to stay at our property.
Have a nice holiday.
Best Regards
6/10 พอใช้
ผู้เข้าพักจริง
10 ธ.ค. 2018
ชื่นชอบ: พนักงานและบริการ
Trevlig personal, ser INTE ut som på bild
Dåligt wifi, luktade riktigt illa från avloppen vid i gången till hotellet. Ingen sol på poolområdet, hårda sängar och vi hade ett hål i väggen på toan där vi hittade kackerlackor. Dåligt utbud på frukosten. Dock trevlig personal och väldigt nära till både strand och shopping.
ผู้เข้าพักจริง
เข้าพัก 7 คืน, ธันวาคม 2018
การตอบกลับจาก Anutida A วันที่ 12 ธ.ค. 2018
big thx.
6/10 พอใช้
Sari
21 พ.ย. 2018
The breakfast was really good. The rooms were nice as well, but I had problems with the humidity (clothes not drying but smelling of mold instead) and I needed to ask for new room. The room facing the pool was better as it had some sunlight during the day to help with the humidity. The room facing backyard was quite bad on that area. Other than that hotel was nice and staff helpful. Located near the night market but bit of a walk from the main beach.