Upon arrival, didn't see any staff for a good 3 hours, before they finally turned up. 'Low season' and wasn't expecting checkins... Not the correct way to function a hostel.
Other than that, dorm was untidy bathroom looks new, but poorly maintained.
I had an incredible stay at Wok & The Much. The rooms were clean, and the location is a short walk from the pier. There is also a market close by with excellent food. The main highlight was the staff, as they were incredibly polite and helpful. I left some valuables in my room, and the owner took the time to ship them for me on the next ferry back. Thanks for an amazing time on Koh Phangan!