คะแนนคิดจากรีวิวที่ตรวจสอบแล้ว 74 รายการ
UNAWARE OF RENOVATIONSโพสต์เมื่อ 22 ก.ค. 2014
ข้อดี: close to highway 401, restaurants, shopping.
ข้อเสีย: Inform people of the renovations at the time of booking. Put it on their website.
I had a family event in the area. I booked the hotel because of its location and because it had a pool. I convinced my brother and his family with kids to book at the same hotel so the kids could get together after the event to swim and hang out. I was completely unaware that renovations were happening at the time. The exterior was being completely redone and the interior was slightly disheveled from boxes of furniture, a temporary make-shift front desk and a pool that was shut down. It would have been nice to have been informed either on their website or at the time I made the reservation of the renovations occurring - or at least some kind of discount. Their rates were no cheaper than others in the area. 3 kids jacked up on party desserts and stir crazy from long car rides looking forward to a swim. To say they were disappointed was an understatement. I would have booked somewhere else if I had known.
Under Renovations --Too Expensive!โพสต์เมื่อ 21 ก.ค. 2014
ข้อดี: Location was good. Close to the highway.
สถานที่ตั้ง: Ideal Location. Restaurants near by. Close to Highway.
It is unfortunate that EXPEDIA couldn't have informed us that this Hotel was under MAJOR construction. It was not worth what we paid per night! Not only was the pool not available due to construction but we had to stay in old rooms located at the back of the building--Motel Style. The bathroom was EXTREMELY small. I appreciate good water pressure in a shower but this shower pumped out such high pressure it felt like a million knives cutting our skin! The air conditioner sounded like a Mack Truck driving through our room every time it came on. Twice our room keys failed to work and we had to contact housekeeping or the office to get them replaced. The TV guide listed over 20 channels available and yet only about 8 worked. When speaking with other friends who were staying in the same hotel, for the same function, we found out they paid much much less/night and we supposedly got the BEST RATE through Expedia! Overall it was clean and presentable but I will not stay at this hotel again. I will also not use Expedia again to book future hotels. They should be aware of any construction going on at all the hotels they book for you and should inform you prior to your reservation booking!
สำหรับทุกคนโดยผู้เข้าพักจริง จากToronto, ON
Ok for one night but ask questions at check inโพสต์เมื่อ 15 ก.ค. 2014
The man who checked us in said room service was until 11pm but when I called at 10:45pm just getting in from a long day, it was closed. Hotel is under major construction and indoor pool was closed. Did not affect me but there was no notice at time of booking or communication update prior to my arrival. Because I paid through Expedia I had to wait at check out for a staff member to check my room. The girl at the desk was overwhelmed, working alone and very flustered. I waited 15 mins before I finally just left. Unacceptable. I was not told that would happen when I checked in, and I didn't see the letter until I woke up in the morning, just in time to go about my day. If I knew I had to wait for a room inspection I would have planned accordingly.
Nice hotel , nice view, over looking the riverโพสต์เมื่อ 19 พ.ค. 2014
ข้อเสีย: Overall, could use an update. No curb appeal.
I only stayed one night but it was well situated , clean and front staff was pleasant
Easy access to hwy, shopping, restaurantsโพสต์เมื่อ 6 พ.ค. 2014
Service was good, accessible to hwy, resteraunts, shopping
Great hotel for overnightโพสต์เมื่อ 27 เม.ย. 2014
Clean room, nice bar lounge, pool and fitness room. Convenient location.
Saw 5/6 police cars upon leavingโพสต์เมื่อ 22 เม.ย. 2014
Quite a few teenagers were drank & wandering in the hallway the night we stayed, our children had to watch out assure it was safe before went swimming. No surprise seeing 5/6 police cars at the parking lot upon our taking off. Other than that we enjoyed a nice night stay. Our friends family even came over from their 4star hotel to enjoy the pool since their children found out pool here is much more fun than their 4star
โดยผู้เข้าพักจริง จากOwen Sound, ON
This hotel needs some major renovations & upgradesโพสต์เมื่อ 10 มี.ค. 2014
ข้อเสีย: Major renovations, 2nd entrance to parking lot would be great, very busy street.
สถานที่ตั้ง: Location is excellent close to everything
Staff were professional & helpful. The hotel needs lot of work
สำหรับทุกคนโดย ken จากTeeswater on
New Years Get awayโพสต์เมื่อ 7 ม.ค. 2014
ข้อดี: Very clean,food was very good and good price too,everyone was just great
ข้อเสีย: I can,t think of one thing that wasn,t good
They were very nice when I arrived,didnt take long to get my room,Room was very cold,One call ,I was moved to a warm room,plus helped me move my things.
สำหรับทุกคนโดย angel จากAyton, Ontario
โพสต์เมื่อ 2 ม.ค. 2014
ข้อดี: it was very clean, the rooms were up kept. the staff were very friendly and the kids enjoyed the pool and hot tub.
ข้อเสีย: more staff, faster service at front desk.
สถานที่ตั้ง: this hotel was located in Kitchener, it was aprox a block from a shopping mall and many other stores. it was also close distance to chickapee tub park