British Quarter studio (8, D. Lutsenko street) | Iron/ironing board, free WiFi

Reviews of KievRent Apartments

3 out of 5
KievRent Apartments
20a Malaya Zhitomirskaya Str., 1st Floor, Office 31, Kyiv, Kiev

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 89 reviews" "
Rating 8 - Good. 31 out of 89 reviews" "
Rating 6 - Okay. 20 out of 89 reviews" "
Rating 4 - Poor. 8 out of 89 reviews" "
Rating 2 - Terrible. 8 out of 89 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Burdujan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

David

Liked: Cleanliness, staff & service
CHECK LOCATION - Basic no-thrills affordable stay
CHECK LOCATION. Make sure when booking you understand where the actual apartment is located. The hotels.com location/address is for the office and NOT the apartment, some apartments are across the street, some are 5km away (so not in close proximity to main tourist areas). The apartment I stayed in was across the road from the office (15a - flat 11, 2nd floor, no lift). You get what you pay for, it is affordable but it is a basic no thrills apartment. The location for this apartment is great and very convenient as centrally located. WiFi worked well.
Stayed 4 nights in Nov 2018
Response from Kievrent on 13 Dec 2018
Thank you for staying in our apartment. We will be glad to see you once more.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The location is superb - central, across the square from St.Sophia cathedral. The property is not at all like the picture posted in the ad, but the staff is friendly and helpful. We stayed at the apartment in October and the central heating was not yet on, which means the apartment was cold and the little heater provided by the property management did not help much with that. The hot water is a problem. It runs very hot, then suddenly turns cold (depending who else is using the hot water in the building), impossible to adjust and stay adjusted to the right temperature. The cleanliness leaves much to be desire: filthy floors, towels with some suspicious stains on them. The price is adequate based on superb location, but I would not stay at this place again.
Stayed 2 nights in Oct 2018
Response from Kievrent on 30 Oct 2018
Thank you for your response. The heating season in Kiev started on 22th of October and that is why we provided heaters like in all other our apartments because we do not have such possibility to turn on central heating in the whole building. About hot water, all our apartments are equipped with electric water heaters and it is impossible to have hot water all the time but it is enough to take shower and you need to wait around 30 minutes to have hot water again. After every check-out we clean apartments and change linen with towels. When the client checked in he did not say anything about cleanliness and liked everything. If something is wrong our cleaning lady comes immediately and corrects all disadvantages.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Kievrent on 30 Oct 2018
Thank you for staying in our apartments. Waiting for you again.

10/10 Excellent

Ray, Cherkasy Ukraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never got to see it because Expedia used the office address for the apartment location. I canceled the reservation because it was too far from the expected location. The people at Kiev Rents are great people and went out of their way to help me after Expedia's mistake was discovered. I have rented form them in the past and highly recommend them. As for Expedia,, make sure you know what you are getting
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The location was great, but the lack of amenities was disappointing
Stayed 6 nights in Jul 2018

10/10 Excellent

Paul, Atlanta, Georgia. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent guest service.
The apartment was clean and in a great location. Dennis the manager went above and beyond to make sure our stay was perfect.
Stayed 7 nights in Jun 2018

6/10 Okay

Damon

Liked: Cleanliness, staff & service
Location Great! Apartment so so!
So, will start by saying location is very good. Very central and can get to many central spots, shopping, food, etc.... Staff that run the different apartments are nice too. I recommend connecting via Whatsapp in advance to meet up with them. We showed up after 7 PM when they were already closed, but they were happy to meet up. So very helpful. Make sure you do this, because there is not a typical check in point. Apartment was clean and well kept. Very aged though, and is not shown in the pictures given here. So beware, pictures are not accurate, at least based on what we were given. It says they have 10 apartments. The one we were given was not pictured, and would not have stayed here to be honest, based on what we were given. We stayed one night, so was not going to stir things up, but the Apartment we were given was about 2 star at best. Internet works well and is in an old apartment building. One other odd factor, neighbors had a sign posted, don't be noisy, we have a baby next door, be loud and we will call the Police. Bathroom just okay, again 2 star level. Hope this helps!!
Stayed 1 night in Jun 2018

6/10 Okay

Jefferson

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIGHTMARE ON ELM STREET
when I arrived late in the evening the owner would not meet and just gave key from next door and when I got into the apartment it stinks and freezer door is broken and lights not working and oder from bathroom and the owner would make an agreement and then change his mind a hour or two later and it was a real problem to deal with this man and the lights went out and the internet service was bad and th3e elevator did not work had to pay people to haul down 300 pounds of luggage down 4 stories and then the lights went out,,, I HAVE PICTURES AND A VIDEO ON MY APPLE IPHONE 8XPLUS
Response from Kievrent on 16 May 2018
Thank you for the review. The client checked in himself as his plane landed after midnight. We proposed transfer from the airport but the client refused of it and that is why we left the keys in a concierge with the instruction how to get tge keys and find the apartment. There is functional fireplace in the apartment and sometimes there is smell of coal. In the evening there was no light on the whole street for some hours. The Internet did not work as the client pulled out cable from the router. Our manager came immediately and fixed it. We also helped the client to carry luggage down as the elevator did not work because of lack of the light. The client's niece called taxi and taxi driver also helped with luggage. Who was this taxi driver and why he got 300 pounds we do not know. We also fixed the freezer door.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from the apartment owner the only disappointment was I had not realised how far from the centre it was located, but that was my error
Stayed 14 nights in Oct 2017
Response from Olena on 22 Apr 2018
Dear Guest! Thank you for your stay with us! we have apartments in different location, most of them in central sq. Apartments whith not central location have address in it`s name. Hope to see you in our apartments again!

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
good hotel, bad service/amenities
the clients asked for blankets. the staff offered them for ...15$ each. i don't believe when i write that! blanket is not a standard equipment in a hotel?? it's possible to ask for a deposit, but to sell blankets??? [the client bought in the town 6 blankets (for all the partners) for 60$ and when he left the hotel donated to poor people!
Response from Kievrent on 23 Apr 2018
All our beds are equipped with blankets. The guests asked to provide them with second additional blankets for four beds. We did not have such possibility to give them 4 blankets as all our apartments were booked. In this case we proposed them to buy in supermarket as we do not need 4 blankets after their check-out.

4/10 Poor

valentyna

Liked: Room comfort
Disliked: Staff & service
Good location but that's about it
We stayed there over night .very loud building.noise was since 7am .location is great.room condition is alright.also I forgot my shoes there and when I called to the hotel they said housekeeping trashed my shoes.compansation wasn't offered. Don't ever leave amything there

2/10 Terrible

Tasawer, Canberra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid avoid avoid
Close to independent square. Very old hotel no elevators have to carry 20 kg to third floor. Dirty stairs noisy neighborhood. Inside apartment was just ok for solo travel looking for a place to sleep. Dirty old linen. Only good thing about this apartment is location but kreschatyk business suites are much better.

10/10 Excellent

Mario, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value apartment accommodation
The apartment was very spacious and comfortable in a great location.Wi-Fi worked well and price was good.only suggesTion would be to make coffee and sugars available in the kitchen

10/10 Excellent

Josh, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations close to the center.
Great experience. Perfect for you if you want spacious accommodations and can get around the city by yourself. If you need concierge, or need recommendations for where to eat or the don't speak Russian or Ukrainian, you may want a hotel. But for the independent traveler who likes low key travel and independence, this is awesome.

10/10 Excellent

Michael, Sacramento, California

Liked: Cleanliness, staff & service, room comfort
The apartment is close to many sites worth seeing
The apartment is in the historic area of Kiev. It is only two blocks from independence square, bus lines, and the subway. There are many restaurants close that have the food listed in English. The room has a small kitchen if you want to cook your own meals. There is a small market about 50 feet away and a larger market in the square two blocks away. If you are going to Kiev to find a Ukrainian wife, like I was, there is a marriage agency next door who will introduce you to local women that speak excellent English. The staff were very helpful in answering questions, calling for a taxi, and giving directions. They speak very good English. I had only two complains. The site said that you can make free local calls but there is no telephone in the room. The telephone is in the managers office, so if it is outside of normal hours you can not make a call. The second complaint is about the furniture. My couch had a broken armrest and the covering was peeling. They covered the couch with a blanket but the pieces of the covering still fell on the floor. It would have been nice to have a small table to work on. I used the wobbly coffee table as a work area. It is an old building so be prepared to climb stairs that are well used. The room was large and clean. The bedroom has many shelves and a nightstand so there is plenty of room for your clothing and other items. If you are unsure of what food to eat there is a McDonalds down by the square two bocks down hill.

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived after 8:00 p.m. so we had to find someone to let us in, they were unhappy because they said they had tried to contact us to confirm our stay. When they couldn't they rented our 2 bedroom flat out but we were still able to get 2 single rooms. Also on my last night, I tripped and broke the corner of a glass coffee table. I left 1400.00 of Ukrainian currency with an apology note. That amount is equal to 60 to 65 dollars U.S.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good location, worn down state
Location is great, however the interior was not renovated for a while. The sleeping couch is old and the artificial leather cover was chipping off everywhere and sticking to our clothes. Bedding is also was old and blankets could be washed. We did not use them.

10/10 Excellent

Dood, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location. Best for the price
Yes the stairway is small and jittery but the apartment is amazing! I didnt expect anything like this. The apartment was spacious, very clean and neatly decorated. Free WiFi. Location, you cant beat that, right at Independence Square, although there were the "strikes", did not affect my stay at all. Easy to get to the Metro station that connects you to the rest of Kyiv and bus #18 passes right infront of the apartment. Hot water showers and the heater works great. There's cable TV with a bunch of English channels. There's an underground bar downstairs (that is not loud) and a fancy restaurant across the street. There are two supermarkets (well, more like mini marts!) in the same block. If this was back in the US, you'd easily pay 3 times the price and not question. Would definitely stay here again. If this is your first time in Kyiv, learn some Ruski/Ukranian

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, very spacious, top flexibility
Very friendly hotel staff - they caught me at the airport late night and were super flexible with my early-morning checkout (3am). The apartment is very spacious and perfectly situated: you can reach St. Sophia monastery museum (just virtually around the corner), St. Michael and St. Andrew monasteries are just close, too, the same with St. Alexander Catholic cathedral. In only some steps you are at Independence Square with the major shopping street of Kiev.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good apartments
They have different locations to rent out. My primary stay was in a studio unit across from the management office. It was a good location just north of independence square and the main metro. Lots of small mini marts, bars and local street food/bars there. The staff was very helpful from giving me locations for stores I needed and to help getting a formal translation done on my passport. The studio was clean, etc...but the problem was there was no run through the unit to make sure about how to use the items in the apartment, and there were old broken items of the apartment still in it. Warning about Taxis...the better the English the higher the price first day 100 for a trip, by the end got it to 50 for the same trip. Where the taxis group, go a little ways more and check with one then, prices get better and yes bargin it does help.

6/10 Okay

DaveMusic, London

Liked: Staff & service
Disliked: Property conditions & facilities
Adjacent to Hyatt in Sofiaskaya square
My 5th time with Kievrent apartments. You can't specify which apartment you want(they have many ALL very,very central. This one has seen better days. Nobody has cleaned the freezer since I last defrosted it 6 months ago. One can no longer enter via the secure front door as it has been "broken for some time". You enter via the (always open) back door. Kievrent keeps apartments clean but performs little or no maintenance. 2 years ago the prices were a little high but the quality was "up there". Sad to say (with this apartment anyway) they no longer appear to care. There's more competition now so I will be using another company next time(via Expedia of course as I appreciate the security).

8/10 Good

VG, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Only disappointment was we asked for 2 apartments together and they were a good 5 minutes apart from each other.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice apartments in a great location
Apartments are beautiful. Wifi works well, although it is only free for the first 200MB which I did not expect. Staff is nice. Great location!

10/10 Excellent

McKenzie, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The apartment was in a great location and was large enough for our whole family. I would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay in Kiev.
The agents were professional and helpful. They made my stay pleasant. In the future, I will bring them my business, again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Downtown Kiev
Great location. Hotels are very expensive in Kiev, this apartment was very well priced and clean. Air Conditioned, which was nice on the hot days. Office is across the street from the apartment, easy to get to and could leave bags in the office for late checkout!

8/10 Good

Robby

Liked: Cleanliness, staff & service, room comfort
Quick overnight stay
I had to spend the night in Kiev and catch an early flight. Decided to spend the layover time in downtown Kiev and see the downtown area. Great location for tourists. Everything within easy walking distance. Friendly English speaking staff. Older building but inside apartment everything was nice and room was very clean. If you are staying for a few days, or long term, the apartment has everything you will need. Would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Marcus

Liked: Cleanliness, staff & service, room comfort
Almost everything you want in the middle of Kiev
The apartment was comfortable and had almost everything we needed, We stayed for two nights between going on a tour of Chernobyl. Well located in the middle of the main tourist area of Kiev, only a short walk up the hill from Maidan Nezalezhnosti (Independence Square) and the metro station, with the famous cathedrals 5 minutes away, and plenty of nice restaurants nearby, as well as food stores. No noise issues, everything was clean and plenty of room for two people. Downsides: finding the apartment was tricky - the instructions from Hotels.com said to go to their office in the middle of town, but we couldn't find anything there. We ended up going to the address listed on the website instead, found the office there so we could collect the key. Hot water was a bit difficult to get working, but was fine once switched on. Major disappointment was the promised washing machine not working: we had been counting on the ability to wash our clothes. We gave up on arranging other laundry arrangements with the people at the office, due to language barrier. If you don't know Russian or Ukrainian you might be in trouble just checking in - we didn't test their English skills at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to downtown attractions
The apartment was very nice inside. The room was on the fourth floor up very steep and old stairway but the room was very, very nice. The location was within 2 blocks of downtown in a safe neighborhood. I would recommend this hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Do you expect hot water when you pay that much?
Had to call and request maintenance to get hot water problem addressed every morning. This complaint was raised in a previous review and I figured the company would have fixed the problem. Obviously not. The location is fantastic, the building is old and the courtyard a bit scary. You can do a lot better for what you pay. I wont be staying here again.
Response from Olena on 26 Jul 2013
Dear Guest! Thank you for your review! It is the old city and sometimes damage or maintenance work happened, in this case there are additional water heaters everywhere. You just need to call to the office and our manager will turn it on. Sincerely Kievrent apartments

10/10 Excellent

Igor, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kiev rent apartments
very surprised very nice apartment. everything near, restaurants, food, banks.

4/10 Poor

Koo, London, UK

Disliked: Staff & service, property conditions & facilities
Do not recommend
Very disappointing, specially as this was the second leg our our Kiev stay. The first time, we stayed at KievInn which was cheaper and MUCh better value for money with a better location, hence we were VERY disapointed. The building entrance is totally dodgy and badly kept. The check-in details are wrong so we got dropped off far from the reception, which is also on a very dodgy building. The flat is across in another very dogdy looking building. The bed mattress is of such poor quality, you are guaranteed a backache. If this is the budget you can afford, I'd recommend the KievInn without a doubt.

10/10 Excellent

ALAN, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and close to the centre. The apartment driver was very friendly and efficient.

6/10 Okay

woodzy, australian

Liked: Staff & service, property conditions & facilities, room comfort
kiev
inside was roomy and a pleaant surprise as outside is run down, dont attempt stairs if you have more then 2 vodkas!!

8/10 Good

Davemguru, London, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment, Quiet and only 150 yards from all ameneties
The apartment is on 3rd floor in a recessed courtyard off Malaya Zhitomirskaya which leads to Independence square. There is no lift - so, if you don't like climbing this apartment is not for you. Like most Kiev apartments the exterior belies the interior. The photos on their website are an accurate representation - (Apartment ID# 2022). High ceilings, modern decor, good quality heating. Sat-Tv, Internet. Shower/bath. Kitchenette with hotplates, microwave, fridge, kettle, welcoming Tea+coffee. Loads of cupboard space. 3 doors away in the main street is a pub/club and loads of 24hour coffee/snack places. Up the hill (60 yards) is Sofiyska Square and St Sophia's cathedral. Also a small, reasonably priced supermarket - next to imperial hotel - for provisions. The staff of KievRent speak excellent English and were very helpful. Their office is located almost directly opposite the apartment courtyard. To my mind the price is about 10 euros per night more than it should be... but, the central and convenient location compensates. Have used this apartment twice. Would recommend for romantic weekends. Note their prices shoot up during Russia/Ukraine holidays.

6/10 Okay

Verified traveller

10/10 Excellent

Tatyana, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Location is very convenient to all shoping. Staff is very pleasant and helpfull. I wish the kitchen was bigger and with oven. Sometimes did not have hot water and there was no warning about it. Otherwise it is comfortable place to stay, every thing is in walkig distance. I can't wait to go back!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good hotel in general, except some units...
The unit I stayed recently was not suited for a comfortable stay. Cables were all over the floor in the hallways and bathroom and walls.

8/10 Good

Daveski, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Serviced Apartments in Kiev
Stayed in 2 apartments in Kiev during a business trip. The 1st apartment was very very nice - great central location and well kitted out inside. A negative aspect was that even with the the help of technical support I could get the TV to work properly. The only other things that I would have liked is to have had some basic food stuffs already stocked (milk, sugar, coffee, mineral water etc) and a guide to Kiev bars, restaurants etc provided. The service from the central administrative office was good and very friendly. A very good alternative to the expensive Kiev hotels.

6/10 Okay

Verified traveller

Liked: Cleanliness
Navidades centro Kiev
Tiene lo basico. Sin ningun tipo de lujos. Edificio antiguo, tipo Valencia/Sevilla años 80. Muy centrico. Hay de todo cerca. Bien comunicado. Fui a ciegas, no vi fotos del piso (2 habitaciones).
Stayed 4 nights in Dec 2019

8/10 Good

halil tuna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

2/10 Terrible

emrah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Inna

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2019