Hello Kathryn, Thank you for sharing your feedback. While we're happy our friendly staff was the highlight of your stay, we're sincerely sorry you were disappointed with other aspects. The cleanliness and comfort of our rooms are paramount, and we regret to hear there was a lapse in our high standards. We'll work closely with our housekeeping team to ensure improvements are made where needed. Take care, and we hope to regain your confidence in the future. Sincerely,Team Management

Hello Ron,We are pleased to have earned your compliments on the value we offer our guests. Our team will reflect on your feedback about the temperature. However, we hope you were comfortable during your stay and enjoyed your room. Guest feedback only helps us improve, and we hope to welcome you back in the future and impress you even more. Sincerely,Team Management

Dear Valued Guest,Thank you for your honest review. We sincerely regret to learn of your disappointment with your experience. Please accept our apologies for falling short of expectations. Your feedback regarding the aspects of your stay that could have been better is gratefully received and allows us to continually review and improve guest satisfaction. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Sincerely,Team Management

Hello Kathleen,Thank you for taking the time to share your experience with us. We apologize for the issues you encountered with your reservation and the condition of your room. We're pleased to hear that our manager was able to address any problems you had promptly. We appreciate your feedback, as it helps us identify areas where we need to improve, especially with regard to maintaining our property. We are committed to providing our guests with an exceptional experience, and we hope to have the opportunity to serve you again in the future.Sincerely,Team Management

Dear Valued Guest,Thank you so much for the five-star rating. We're delighted to know that our friendly team members, easy check-in, and clean accommodations were the highlights of your visit! It would be a pleasure to host you again in the future, so hurry back. Sincerely,Team Management

Hello Michael,We're saddened to learn you did not enjoy your stay. In April of this year, all our rooms were updated to include microwaves and fridges. If you're in the area again, we hope you'll consider coming back to see us.Sincerely,Team Management

Hello Victoria,We're truly sorry to hear about your experience, and we'd like to get this resolved as quickly as possible. If you could please reach out to us offline at your earliest convenience, we're eager to obtain more details and rectify the issue with your reservation. Thank you for your patience and for bringing this to our attention.Sincerely,Team Management

Hello Lisa,Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our great location and comfortable beds, we are sorry there was a concern with having specific rooms available upon arrival. Please know that when booking via a third-party site, specific room requests are subject to availability and are never guaranteed, though we do our best to honor all booking requests. We hope you enjoyed the football game and look forward to another opportunity to impress you further on future trips to the area.Sincerely,Team Management

Hello William,Thanks for your five-star review! We're delighted you found Countryside Suites Kansas City Independence Hotel a great place to stay. Your positive feedback fuels our team's passion for delivering top-notch experiences, and we can't wait to welcome you back soon!Sincerely,Team Management

Hello Brandi,We cannot apologize enough for your experience, and we thank you for highlighting the areas where we need to improve. Rest assured, our team will work to enhance our guest experience, and we hope you'll give us another chance to earn back your trust. Sincerely,Team Management

Hello Prestin,Thank you for choosing to stay with us during your recent trip. While we're glad you found our beds comfortable, we're disappointed to read we fell short of expectations in other aspects. Our goal is to provide every guest with exceptional service and pristine accommodations, and we offer our sincere apologies if that wasn't the case for you. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will be sure to discuss them with our team. We appreciate your feedback and wish you safe travels ahead.Sincerely,Team Management

Hello Laura,We appreciate your feedback. We apologize for any discomfort you and your son experienced while staying with us. Your comments are taken seriously, and we will look into this matter. We hope to have the opportunity to provide a more pleasant experience should you choose to stay with us again.Sincerely,Team Management

Hello Josh,Feedback from our guests is always appreciated as it helps us improve. While we're glad you found the beds acceptable, we apologize for any concerns about cleanliness as well as for any issues with the lock and TV. We'll look into your comments further, and we'd be grateful for the chance to provide you with more suitable accommodations.Sincerely,Team Management

Hello Jill,Thank you for your feedback. We're glad to hear that you found the beds comfortable and that our staff provided excellent service. We hope you had an enjoyable stay and would be delighted to welcome you back to Countryside Suites Kansas City Independence Hotel.Sincerely,Team Management

Hello Jessica,The issues you raise are important to us. Please accept our apologies for any concerns about odor and for any disappointment with how it was handled. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.Sincerely,Team Management

Hello Manny,While we always appreciate hearing from our guests, we are sorry to hear about the disappointing experience you had. We are better than this and will be sure to review your comments with our entire team to ensure we do better going forward. Please know that since you booked through a third-party site you must contact them for any refunds. We wish you well as your travels continue.Sincerely,Team Management

Hello Tracy, Thank you for your review. We regret to learn of your disappointment with our experience. What you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so improvements can be made. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to determine where we may have fallen short during your stay. It was a pleasure having you here, and we hope you enjoyed your time in Kansas City.Sincerely,Team Management

Dear Sharon,We are honored to have earned a five-star rating. We are glad that you found our accommodations to be clean and our team to be friendly. It is thrilling to know that our team was able to provide you with a pleasant and quiet stay. Please come back again, as it was a pleasure to have you as a guest. Sincerely,Team Management

Hello Kerri,It was a pleasure hosting you at Countryside Suites Kansas City Independence Hotel! We're glad you enjoyed your visit and invite you to stay with us again should you be back in the area.Sincerely,Team Management

Hello Kristi, Thank you for sharing your feedback. We regret to hear that our accommodations did not meet your expectations. Our team values your input and will strive to improve our offerings for the future.Sincerely,Team Management

Hello Rebecca,Thank you for being our guest in Kansas City. We're delighted to have checked the boxes you needed for comfort and location. Our team appreciates the helpful feedback and hopes to welcome you back next time. Sincerely,Team Management

Hello Anita,Thank you for staying with us. Please know we want to ensure any requests for service are fulfilled in a timely manner, and we sincerely apologize for the situation you experienced. Our team will be discussing your concerns and working to ensure this does not happen again. We hope you will allow us another opportunity to host you in the future, we want to meet and exceed your expectations. Sincerely,Team Management

Hello Jennifer, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Ray, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Hello Jason, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Valued Customer, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

Hello George, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Dear Guest,We have to keep doors locked due to home less people sneaking in time and again, several other people sitting in the cars were seeking new reservations, checking in a guest is a process every hotel have to follow, Can you please provide the pics of disgusting rooms & bathrooms and will help us improve and proof that you are talking truth, Will refund 100% of your reservation amount charged.fyi n rcrds, right from bed to pillow to pillow covers & sheets, everything is ordered new. Thank you for posting review.Have a good and a wonderful day ahead.Thanks & Regards,Team Management