Dear Valuable Guest, Thank you for visiting ibis Styles Jakarta Mangga Dua Square and gave us a rating. From your overall score, we regret to know that your experience did not meet your expectation. I would share your rating with all of our team as an encouragement to improve our quality and service. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Dear LI KOON, Thank you for staying at ibis Styles Jakarta Mangga Dua Square and share your experience with us. We deeply apologize for inconvenience you met during your stay with us. We have noted all of your concerns and follow up to department concern in regards of that particular room. And also I briefed to my team about this matter and should not happen again in the future. We do apologize for our late response and thank you for sharing and I sincerely hope for your understanding and that you give us another chance to serve you better in the future. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager.

Dear Peter, Thank you for stay at ibis Styles Jakarta Mangga Dua square and share your experience with us. We are delighted to know that our location near to mangga dua shopping center is made your stay memorable. Furthermore, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager

Dear Vincent, Thank you for choosing ibis Styles Jakarta Mangga Dua Square and share your experience with us. We are delighted to know that our location is made your stay enjoyable and as for your information our standard room is 24 sqm. Furthermore, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Lidiya Oktaviani, Asst. Guest Experience Manager

Dear TUNG, Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You did not leave a comment at all and yet, you gave a bad score in overall of your satisfaction. Would you like to share your opinion in specific with us? Your comment will give some idea for us to rectify the problem. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi Anggriani, Hotel Manager.

Dear Anonymous, Thank you for staying with us and it’s a great delight to have been at your service. We appreciate your positive review and on behalf of the Management and staff here at Ibis Styles Jakarta Mangga Dua Square, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again soon. Sincerely, Vivi Anggriani, Hotel Manager.

Dear Alexander, Thank you for staying at ibis Styles Jakarta Mangga Dua Square and share your experience with us. We are delighted to know that you had a good experience during your stay. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Sincerely, Vivi Anggriani, Hotel Manager.

Dear Pooi Pooi Thank you for taking the time to write a feedback at ibis Styles Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You did not leave a comment at all and yet, you gave 3 stars in overall of your satisfaction. Would you like to share your opinion in specific with us? Your comment will give some idea for us to rectify the problem. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivi Anggriani, Hotel Manager.

Dear Yew Wai, Thank you for taking your time to write a review regarding your stay at ibis Styles Jakarta Mangga Dua Square. We deeply apologize for inconvenience during your stay; It is of course disappointed to read that, while some aspects of your stay were positive, we clearly failed short in regards to your expectations. We shall certainly have a look again regarding the check-in procedure at our Front Office Team and also I briefed to my team about this matter and should not happen again in the future. Saying that, happy to read that you enjoyed the wifi connection. Once again, thank you for sharing and I sincerely hope for your understanding and that you give us another chance to serve you better in the future. Sincerely, Vivi Anggriani, Hotel Manager.

Dear Nazree, We very much appreciate your comments regarding your stay at ibis Styles Jakarta Mangga Dua Square. It is a real pleasure to know that you spend a good time! Happy to read that the location was convenient to you and that is our advantage located in near biggest shopping center at North Jakarta. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin, Hotel Manager