Dear Mrs. Wincent, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Mrs. Fawziyah, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

Dear Kristina,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Angeline,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear David,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Vinko,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Fazlinah Abdul,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Kezia,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Mr. Chad, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

Dear AungThank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Romauli,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Alvin,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Ketlien,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Tim,Thank you very much for posting online review and rating. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

Dear Ms. Nancy,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBAGM HCJ

Dear Mr. Kazuhiro, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related ( Because of the room cleanliness and staff service ) We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality regards,Michael G. Perdikaris, MBA Cluster General Manager HCJ and HCS

Dear Mr. Tariq, Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ

Dear Mrs. AnnaThank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related ( Because of the room lighting and other room facilities condition )We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality regards,Michael G. Perdikaris, MBA Cluster General Manager HCJ and HCS

Dear Mr EdwardThank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related (Because: maintenance or upgrades to old room and appliances neededWe have taken the necessary measures and are coordinating with the relevant departments to improvementOnce again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We are waiting for Mr/Mrs (Name) to return to Hotel Ciputra Jakarta. Warm regards,Michael G. Perdikaris, MBACluster General Manager HCJ and HCS

Dear Kok Seng,Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta!Thank you very much for sharing your experience during your stay in Hotel Ciputra Jakarta in Expedia.I have noted your comments in regards to the cleanliness about the towels and also food and coffee quality which need to be improved. Rest assured, I will ensure this is shared with our leaders as to improve it accordingly.We also thank you for your appreciation to our staff service like Pak Andoko who help you for the transport. Should you have any other issue please do not hesitate to let us know. We are glad to know further and should you have any future booking, we are also happy to arrange the room for you.We are looking forward to welcoming you back at the earliest.Thank you,Sincerely YoursMichael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta

Dear TOMMI,Thank you for choosing Hotel Ciputra Jakarta as your accommodation stay during your visit in Jakarta.We take note of all your comments in Expedia regarding the cockroached and bathroom curtain as well as the wet elevator. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality Regards,Michael G. Perdikaris, MBACluster GM at HCJ/HCS and GM HCJ

Dear Mr Mohammed,Warmest Greetings from Hotel Ciputra Jakarta …Really appreciate your rating to our Hotel.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBACluster General Manager of Hotel Ciputra Jakarta & Hotel Ciputra Semarang

Dear Natanael,Thank you for choosing Hotel Ciputra Jakarta as your accommodation stay during your visit in Jakarta.We take note of all your comments in Expedia regarding the old room. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality Regards,Michael G. Perdikaris, MBACluster GM at HCJ/HCS and GM HCJ

Dear Mark,Warmest Greetings from Hotel Ciputra Jakarta …Really appreciate your feedback in Expedia.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBACluster General Manager of Hotel Ciputra Jakarta & Hotel Ciputra Semarang

Dear Kazunori,Warmest Greetings from Hotel Ciputra Jakarta …Thank you for staying with us and rating our hotel via Expedia.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBACluster General Manager of Hotel Ciputra Jakarta & Hotel Ciputra Semarang

Dear Mufarej,Thank you for sharing with us your thoughts about our hotel through Expedia.I am very pleased to see that you have enjoyed your stay with us especially with our location which has the mall inside.Once again thank you for your valuable input. I would like to assure you that we continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back at Hotel Ciputra Jakarta next time your travel brings you to Jakarta.Hospitality Regards,Michael G. PerdikarisGeneral Manager of Hotel Ciputra Jakarta

Dear Valued Guest,Thank you for staying with us at Hotel Ciputra Jakarta and giving us a feedback on Expedia..We take note of all your comments regarding our bathroom. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta

Dear Mr tariqWarmest Greetings from Hotel Ciputra Jakarta …Really appreciate your rating in Expedia. It is refreshing to read your positive comment regarding our property.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta

Dear Anna Maria,Thank you for choosing to stay at Hotel Ciputra Jakarta and taking the time to share your experience with us. on Expedia. Your feedback on the property furniture and the bugs in bathroom has been noted and shared to the respective department. We are hoping that this experience will not diminish the whole staying experience, thus your constructive feedback are highly appreciated. In the other hand, we are happy to read your comment on the property and our associates’ services.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta

Dear tariq,Warmest Greetings from Hotel Ciputra Jakarta …Really appreciate your rating in Expedia.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta

Dear Christine,Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta!We would like to thank you for taking the valued time to share your feedback on Expedia following your recent stay at Hotel Ciputra Jakarta. It is our pleasure to know that you have enjoyed our location and the hospitality from our staff.We appreciate your positive feedback and look forward to the pleasure of welcoming you back again in the near future.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta

Dear Valued Guest,Warmest Greetings from Hotel Ciputra Jakarta.Really appreciate your rating in Expedia.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager Hotel Ciputra Jakarta

Dear Islam,Thank you for your feedback on Expedia.We are sorry to hear you were not staying here due to the covid regulation. However if travel bring you to Hotel Ciputra Jakarta, we will gladly to welcome you at our hotel.Hospitality Regards,Michael PerdikarisGeneral Manager of Hotel Ciputra Jakarta

Dear Mark,Thank you very much for posting online rating about the service and our hospitality on Expedia.We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. We look forward to welcoming you back soon to our hotel!Hospitality Regards,Michael G. PerdikarisGeneral Manager of Hotel Ciputra Jakarta

Dear Curt,Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta!Thank you for posting your review at Expedia.We are delighted to know that you had an enjoyable stay and we had consistently met your expectations. Your positive feedback on the hospitality demonstrated by our staff is an encouragement to us continue providing our guests with excellent and memorable experience.We look forward to serving you with another pleasant stay in Hotel Ciputra Jakarta.Hospitality Regards,Michael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta

Dear Reinhard Franciscus, Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your rating in Expedia. A warm thank you from all of us in Hotel Ciputra Jakarta and thank you for the feedback regarding our service and location. We are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Dear Nancy, Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta! Thank you for posting your review at Expedia. We are delighted to know that you had an enjoyable stay and we had consistently met your expectations. Your positive feedback on our location which attached to the mall and the service from our staff also the breakfast is an encouragement to us continue providing our guests with excellent and memorable experience. We look forward to serving you with another pleasant stay in Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Dear Richard, Thank you for taking the time to share your experience from your visit to our property. I am sorry to hear you left our hotel disappointed. I would like to express my personal apologies for the adverse encountered during the course of your stay. We are hoping that this experience will not diminish the whole staying experience. We are looking forward to welcoming you back in Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Dear FRANK, Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your rating in Expedia. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta

Dear Valued Guest, Warmest Greetings from Hotel Ciputra Jakarta … Really appreciate your rating in Expedia. A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit. Hospitality Regards, Michael G. Perdikaris, MBA General Manager of Hotel Ciputra Jakarta