Lobby sitting area

Reviews of HOTEL MYSTAYS PREMIER Hamamatsucho

3.5 out of 5
HOTEL MYSTAYS PREMIER Hamamatsucho
1-8-5 Hamamatsucho, Tokyo, Tokyo-to

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 999 reviews" "
Rating 8 - Good. 372 out of 999 reviews" "
Rating 6 - Okay. 72 out of 999 reviews" "
Rating 4 - Poor. 14 out of 999 reviews" "
Rating 2 - Terrible. 5 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very close to major train stations so it’s easy to get almost anywhere. The staff was very friendly and helpful. They held our luggage so we could explore on our last day before flying out. Close to options for food and tourism as well.
Stayed 3 nights in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 6 Apr 2024
Dear Guest,Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.The hotel is a 7-minute walk from JR Hamamatsucho Station and Daimon Subway Station, making it very convenient to get around. It is also an easy way to get to sightseeing spots in Tokyo.We also offer luggage storage before and after check-in and check-out. Please let us know if you would like to use this service, and we will store your luggage for you free of charge on the same day.We will help you spend a relaxing time in our hotel.Please come to Hotel Mystays Premier Hamamatsucho again when you have a chance.We look forward to serving you.Hotel Mystays Premier HamamatsuchoFront Desk

6/10 Okay

Liting

Stayed 8 nights in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 21 Apr 2024
Dear GuestThank you very much for choosing Hotel Mystays Premier Hamamatsucho. We would also like to thank you again for taking the time to send us your feedback.We look forward to welcoming you again.Hotel Mystays Premier HamamatsuchoReceptionist

6/10 Okay

Chui

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Location is very good and staff's attitude is ok (not very energetic Japanese customer service). Room is dated with marked walls, dusty carpet and washroom which is not up to date and toilet rim not scrubbed clean. Toiletries provided are good. Beds are comfortable.
Stayed 5 nights in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 31 Mar 2024
Dear Guest,Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.In the guestroom, we provide make up remover, face wash, toner and emulsion produced by DHC.On the other hand, we apologize for the inconvenience caused due to the lack of cleaning in your room.We will continue to work hard to create a hotel that will make your stay more comfortable than ever, so that your compliments and improvements are not wasted.HOTEL MYSTAYS PREMIER HamamatsuchoReceptionist

10/10 Excellent

Jimmy, Diamond Bar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 4 nights in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 25 Mar 2024
Dear GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.Thank you very much for your comments regarding the location of our hotel.We are very relieved to hear that you are satisfied with our hotel. Our hotel is located about a 7-minute walk from the north exit of JR Hamamatsucho Station and Daimon Subway Station.Please turn down the alley and go straight to the end of the street, where you will find our hotel.Please visit Hotel Mystays Premier Hamamatsucho again when you are in the neighborhood.We look forward to seeing you again.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like a little softer bed. But over all we are very satisfied!!
Stayed 7 nights in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 20 Mar 2024
Dear Guest,Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We appreciate taking the time to write a review. We sincerely hope to welcome you again at our hotelHOTEL MYSTAYS PREMIER HamamatsuchoReceptionist

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked staying here. It’s walking distance to the train as well.
Stayed 7 nights in Mar 2024
Response from Hotel Mystays Premier Hamamatsucho Front on 19 Mar 2024
Dear GuestThank you very much for choosing Hotel Mystays Premier Hamamatsucho. We would also like to thank you again for taking the time to send us your feedback.Your words of praise are very encouraging to us. We are very relieved to hear that you had a pleasant stay with us. Our hotel is only a 5-minute walk from JR Hamamatsucho Station and Daimon Subway Station.It is an excellent location for shopping and sightseeing, as well as for access to the airport on your way home. The entire staff will continue to make every effort to make your stay with us as enjoyable as possible,We look forward to your continued patronage. Hotel Mystays Premier HamamatsuchoReceptionist

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging option
Stayed 3 nights in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 18 Mar 2024
Dear GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.Thank you very much for your kind words of praise.We are very pleased to hear that you were satisfied with our service.We will continue to improve our services to meet your expectations.We hope you will choose Hotel Mystays Premier Hamamatsucho again when you are in the neighborhood.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel because it was close to the train station for both the metro and monorail to the airport. Turns out there’s lots of good food options around the area. We went to Tokyo tower on our first day which was an easy walk. The hotel room itself was huge. So many hotel rooms in Tokyo only have room for a bed and not much else, but this was certainly not the case here. As with all hotels in Japan, it was very clean.
Stayed 2 nights in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 18 Mar 2024
Dear GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.The hotel is a 7-minute walk from JR Hamamatsucho Station and Daimon Subway Station. The monorail is also located in the same area, making it possible to go to Haneda Airport by one train.As the hotel is located in a business area, there are many restaurants around. If you go to the Daimon intersection, you can easily find a restaurant of your choice.Thank you very much for your comments regarding our guest rooms.We hope you are satisfied with your stay.Please come to Hotel Mystays Premier Hamamatsucho again when you are in the neighborhood.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Naoki, Redlands

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They were able to send our luggage to the next hotel. Great service
Stayed 1 night in Mar 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 11 Mar 2024
Dear GuestThank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.Thank you very much for your compliments regarding our delivery service.Thank you very much for your compliments regarding our delivery service.We are happy to assist you with the delivery of your luggage to your next accommodation.We also have an air porter service that can send your luggage to the airport.Both of these services are available at different rates depending on the number and size of your luggage and the area to which it is being shipped.If you are sending your luggage to a hotel, it may take longer depending on the location.We will be happy to assist you with your luggage delivery next time you stay with us.We look forward to seeing you again.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Rumi, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many great nearby coffee and food options. 8 min walk to JR/JY lines for Shibuya, Harajuku, Tokyo, etc. Relatively quiet. Modern bathroom with tub. Whisper quiet HVAC.
Stayed 7 nights in Feb 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 9 Mar 2024
Dear guest Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.There are many cafes and restaurants in the vicinity of the hotel. There are also several convenience stores and supermarkets within walking distance, so we hope you will be able to relax during your stay.A map of the area is available at the front desk, so please use it next time.Hamamatsucho Station on the JR line is only a 7-minute walk away, making it very convenient to get around Tokyo.We are very happy to hear that you are satisfied with your stay at our hotel.We hope that you will choose HOTEL MYSTAYS PREMIER Hamamatsucho when you come to visit again.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Giang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and housekeeping very detailed. Awesome place to stay.
Stayed 5 nights in Feb 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 7 Mar 2024
Dear GuestThank you for staying at Hotel Mystays Premier Hamamatsucho.We are very honored by your warm words.We will not rest on the words of our guests,We will make every effort to ensure that you will be satisfied with your stay in the future as well.If you have a chance to stay with us again, please do not hesitate to stop by.All of our staff look forward to serving you again.Hotel Mystays Premier HamamatsuchoFront Desk

8/10 Good

Jessie, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Daimon and Hammatsucho stations. Can easily be accessed to/ from Haneda Airport via Monorail. Rooms are big, clean bathrooms, however carpet needs upgrading. Restaurants, family mart and quaint coffee shops are walkable. Staff very attentive. Overall I highly recommend this hotel for accessibility to almost everything.
Stayed 4 nights in Feb 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 3 Mar 2024
Dear GuestThank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.The hotel is located near JR Hamamatsucho Station and Daimon Subway Station, making it easy to reach major stations such as Tokyo Station by one train.There are cafes, restaurants, convenience stores, and supermarkets in the vicinity of the hotel, making it easy for you to spend a relaxing stay.However, we apologize for not meeting your expectations regarding the guest room carpets.We will make more efforts to clean the carpets in our guest rooms.Thank you very much for your many compliments.We sincerely look forward to seeing you again.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

gongjie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, close to everything
Stayed 6 nights in Feb 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 28 Feb 2024
Dear GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are very pleased to receive your high evaluation and compliments.Our hotel is located a 5-minute walk from JR Hamamatsucho Station and Subway Daimon Station. There are many restaurants such as supermarkets, convenience stores, cafes and Japanese bars around the hotel.Please come back to Hotel Mystays Premier Hamamatsucho when you are in the neighborhood again.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Cody

Stayed 3 nights in Feb 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 23 Mar 2024
Thank you very much for choosing Hotel Mystays Premier Hamamatsucho. We would also like to thank you again for taking the time to send us your feedback. We are very relieved to hear that you had a pleasant stay with us. All of us at Hotel Mystays Premier Hamamatsu will continue to strive to make your stay with us as enjoyable as possible.Hotel Mystays Premier HamamatsuchoReceptionist

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 8 Feb 2024
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are happy to infer that you were satisfied with your stay with us.We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.Your kind words are great to hear and further encouragement to make every stay a great one. We hope that you will choose HOTEL MYSTAYS PREMIER Hamamatsucho when you come to visit again. HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful :) Hotel was clean, it was easy to get to places either by transportation or by walk.
Stayed 6 nights in Jan 2024
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 27 Jan 2024
Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.We are very grateful for your kind comments. Regarding our location, we are located 5-minute walk from JR Hamamatsucho Station, Tokyo Monorail Hamamatsucho Station, and Toei Subway Daimon Station.There are many restaurants such as supermarkets, convenience stores, cafes and Japanese bars around the hotel.Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope we can serve you again at our hotel in the near future.

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from KIM on 23 Jan 2024
We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best service for our guests.

10/10 Excellent

Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from KIM on 23 Jan 2024
Dear Rosalie sir,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon.Sincerely, Front desk , HOTEL MYSTAYS PREMIER Hamamatsucho

8/10 Good

Hatsumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and staff was very nice until 3 days later some people came and stayed our next room. They were very loud and baby was crying all night. We couldn’t sleep last 2 days. We complain to the front desk staff but they told us only they can do was changing our room to different room not people next room. It was middle of the night and we don’t want pack all our stuff and moving to different room! Hotel staff should make people who was next room not us though. I won’t never staying this hotel again!
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 14 Jan 2024
Dear GuestThank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.We deeply apologize for the inconvenience caused to our guests during their stay. We take this matter very seriously and will do our best to make the hotel even more comfortable for our guests.HOTEL MYSTAYS PREMIER HamamatsuchoReceptionist

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
The stay was great. 5-8 minute walk from Hamamatsucho and Daimon station. Quiet area away from busy city centers. Room was spacious for Japan standards. Breakfast was ok.
Stayed 3 nights in Jan 2024
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 21 Jan 2024
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.The Comfort King Room, which you used, is the most popular of our room types.We believe that you will be able to spend a relatively relaxing time even if you stay consecutive nights. (There is ample space in front of the TV/sofa, so you can easily organize your luggage.)Also, we are located a 5-minute walk from JR Hamamatsucho Station and Subway Daimon Station. Your kind words are great to hear and further encouragement to make every stay a great one. We hope that you will choose HOTEL MYSTAYS PREMIER Hamamatsucho when you come to visit again.

10/10 Excellent

Asfen

Stayed 2 nights in Dec 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 21 Jan 2024
Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities.We look forward to serving you again.

10/10 Excellent

LIN FENG, JAIME

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 14 Jan 2024
Dear GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are very happy to hear that you have said that our hotel is the best.We will continue to strive to improve our services, so please come to Hotel Mystays Premier Hamamatsucho again when you are in the neighborhood.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2023
Response from Receptionist on 27 Jan 2024
Dear Guest,Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.We will be so glad to have you again as our guest in the future. HOTEL MYSTAYS PREMIER Hamamatsucho

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 21 Jan 2024
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho.We look forward to serving you again in the near future.

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Service and location was fantastic. This is our second stay at this property and would definitely stay there again.
Stayed 4 nights in Dec 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 1 Jan 2024
Dear Guest,Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are very honored by the numerous compliments we have received.We are relieved to hear that you were satisfied with our services. We are very happy to hear that you would like to stay with us again.We will continue to strive to improve our services based on your words of encouragement.We hope you will choose Hotel Mystays Premier Hamamatsucho again when you have a chance.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at HOTEL MYSTAYS PREMIER Hamamatsucho. The frontdesk and the staff were all polite and were very accommodating. Our rooms were cleaned everyday and we had enough toiletries. And the location is near to convenience stores (7/11, Lawson and Family Mart) and to JR- Hamamatsucho station.
Stayed 4 nights in Dec 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 24 Dec 2023
Dear GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are very pleased to hear that you are satisfied with our services.We are also grateful for the many compliments you have given us.Your warm words are very encouraging.We will not take your kind words lightly and will continue to make daily efforts to improve our services.We hope you will choose Hotel Mystays Premier Hamamatsucho again when you are in the neighborhood.We sincerely look forward to seeing you again.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 6 Star Customer Service and housekeeping. I will definitely recommend my friends and family to stay in MyStay Premier Hamamatsucho with no hesitation. Well done to the team !
Stayed 7 nights in Dec 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 26 Dec 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests.We look forward to serving you again in the near future.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 17 Dec 2023
Dear GuestThank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.We hope you were satisfied with your stay with us this time.We are very grateful for your kind words of praise.We will continue to strive to improve our services in the future.We hope you will choose Hotel Mystays Premier Hamamatsucho again when you come to our neighborhood.We look forward to seeing you again.Hotel Mystays Premier HamamatsuchoFront Desk

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, room rates and breakfast buffet are great!
Stayed 7 nights in Dec 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 14 Dec 2023
Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.At our breakfast, we serve Janpanese and Western meals.The restaurant opens from 7AM and the last order is 9:30AM.Also, rates are subject to change every day depending on demands.We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist

6/10 Okay

Sukhee

Disliked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 26 Dec 2023
Thank you very much for staying with us.We hope you enjoyed your stay here and look forward to serving you again.

6/10 Okay

Tammy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was very dusty, but shower was clean. It is a basic hotel.
Stayed 1 night in Dec 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 9 Dec 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are sorry for the torouble regarding cleanness in the guest room.Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly.We hope you will choose our hotel again in the future.

10/10 Excellent

Predrag

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is very convenient with connection to Haneda airport
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 4 Dec 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.As you mentioned about our location, we are located 5-minute walk from JR Hamamatsucho Station, Tokyo Monorail Hamamatsucho Station, and Toei Subway Daimon Station.It takes 19 minutes from Haneda Airport Terminal 3 Station to Tokyo Monorail Hamamatsucho Station.Your kind words are great to hear and further encouragement to make every stay a great one. We hope that you will choose HOTEL MYSTAYS PREMIER Hamamatsucho when you come to visit again.HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist

8/10 Good

Eri

Stayed 1 night in Nov 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 17 Dec 2023
Deart GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We hope you were satisfied with your stay with us this time.We hope you will choose Hotel Mystays Premier Hamamatsucho again when you come to our neighborhood.We look forward to seeing you again.Hotel Mystays Premier HamamatsuchoFront Desk

8/10 Good

BEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel that's within walking distance to train stations and convenience stores.
Stayed 3 nights in Nov 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 27 Nov 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are so glad to hear that you had a comfortable stay at our hotel. Our hotel is located a 5-minute walk from JR Hamamatsucho Station and Subway Daimon Station. There are many restaurants such as supermarkets, convenience stores, cafes and Japanese bars around the hotel.Your kind comments are deeply appreciated.We look forward to serving you again in the near future.

10/10 Excellent

Cheng

Stayed 2 nights in Nov 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 14 Dec 2023
Thank you very much for staying with HOTEL MYSTAYS PREMIER Hamamatsucho.We are so glad to hear that you had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the near future.HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho.We look forward to serving you again in the near future.

10/10 Excellent

Stephanie

Travelled with family
Liked: Property conditions & facilities, room comfort
Loved it
The hotel staff was very friendly and very accommodating with us. The hotel is conveniently located near the subway station.
Stayed 6 nights in Oct 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.We are very grateful for your kind comments"Loved it". Our hotel is located a 5-minute walk from JR Hamamatsucho Station and Subway Daimon Station. There are many restaurants such as supermarkets, convenience stores, cafes and Japanese bars around the hotel.We hope that you will choose HOTEL MYSTAYS PREMIER Hamamatsucho when you come to visit again.

10/10 Excellent

Lin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a very convenient location for access to multiple modes of transit, including to and from Haneda International Aiport. Friendly and professional staff. Breakfast also highl y recommended.
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are so glad to hear that you had a comfortable stay at our hotel. Your kind comments about our location, staff and breakfast are deeply appreciated.We are located 5-minute walk from JR Hamamatsucho Station, Tokyo Monorail Hamamatsucho Station, and Toei Subway Daimon Station.It takes 19 minutes from Haneda Airport Terminal 3 Station to Tokyo Monorail Hamamatsucho Station.We hope we can serve you again at our hotel in the near future.

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho.We hope you will choose our hotel again in the future.

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station (Daimon) which is good access to all major train links. Staff were very nice and accommodating . Hotel facilities very good , very clean and smells nice as soon as you walk in the hotel main reception area .
Stayed 5 nights in Oct 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 26 Oct 2023
Dear Guest,Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.We are very pleased to receive your many warm words. We will continue to strive to improve our services based on your kind words.The hotel is also a 5-minute walk from JR Hamamatsucho Station and Daimon Subway Station, making it very convenient to get around Tokyo.A train map is available at the front desk.We hope you will choose Hotel Mystays Premier Hamamatsucho again next time you have a chance.We look forward to meeting you.HOTEL MYSTAYS PREMIER HamamatsuchoReceptionist

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Walls are quite dirty with marks on them. There were bugs in the bathroom.
Stayed 5 nights in Oct 2023
Response from HOTEL MYSTAYS PREMIER HamamatsuchoManager Sugiyama on 18 Nov 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.Please accept our sincere apology regarding this situation which we know has caused a great deal of discomfort and inconvenience to you. Our cleaning crews work hard and do pay close attention to make sure the rooms are cleaned properly. We sincerely hope to welcome you again at our hotel.

8/10 Good

Chong Teck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.
Stayed 5 nights in Oct 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 24 Oct 2023
Dear GuestThank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We hope you had a relaxing stay with us.Thank you very much for taking the time to provide us with your feedback regarding our hotel's location. Our hotel is located about a 5 to 10 minute walk from JR Hamamatsucho Station and Daimon Subway Station, and is well served by a very convenient transportation network.Therefore, we believe that it is relatively easy to get around Tokyo.We hope you will consider HOTEL MYSTAYS PREMIER Hamamatsucho during your next travels nearby us.HOTEL MYSTAYS PREMIER HamamatsuchoReceptionist

8/10 Good

Yulian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel close to Hamamatsucho Station
We stayed in the premium room. It was big enough for 2 people but will struggle to fit more. Room is narrow but long. We had 1 big suitcase and 1 medium one, and the floor was full once both suitcases were opened. The room was clean and had all the necessary items like hairdryer, kettle, etc. Location is about 5 mins walk from Hamamatsucho station North exit (stairs only no lift). Monorail entrance is from South side (about 10 mins away from the hotel). There was a leak in our bathroom from the sink, but that wasn't an issue as we only stayed for 2 nights. We had a problem closing one of the suitcases upon checking out and the receptionist gave us a piece of rope and duct tape, which were very helpful. Thank you
Stayed 2 nights in Oct 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.We are very grateful for your kind comments.The Superior Twin room which is provided 2 semi-double beds is 28.5 size.For our locaton, Our hotel is located a 5-minute walk from JR Hamamatsucho Station and Subway Daimon Station. We send the access information from South exit of JR Hamamatsucho staion (10 mins on foot from us) if guests want before their arrival.Feel free to ask it.Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope you will choose our hotel again in the future.

10/10 Excellent

DOROTTYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. Nice staff. Amazing breakfast! Less than 10 minutes walk from subway.
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.Your kind comments are deeply appreciated.We are located 5-minute walk from JR Hamamatsucho Station, Tokyo Monorail Hamamatsucho Station, and Toei Subway Daimon Station.We hope you will choose our hotel again in the future.

8/10 Good

Phong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you very much for staying with us.We look forward to serving you again in the near future.

10/10 Excellent

Madhu

Stayed 1 night in Oct 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 31 Oct 2023
Thank you very much for staying with us.We look forward to serving you near future.HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist

10/10 Excellent

Carma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget and family friendly, great breakfast
The staff was super helpful, almost everyone spoke English, and I never felt like a burden when making a request of the front desk. The rooms were clean, and the included breakfast had a wide variety and tasty things, both sweet and savory, friendly to kid and adult palettes. We stayed with 6 in the same room, and things were definitely cramped, but the savings compared to other places was well worth it to us. Breakfast during the weekend was crowded enough that there was a wait to be seated, so I recommend coming at the beginning of your chosen breakfast block time (either 7-8 or 8:30-9:30). It was only an 11 min walk from Hamamatsucho station, with a grocery story and coin-op laundry around the corner, and a pharmacy and many cafes within 10 min. Would stay again. Definitely recommend to others.
blob:https://www.hotels.com/bd5a6ba3-7584-47a4-9ea2-73321f44597b
Stayed 4 nights in Sep 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 18 Nov 2023
Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review.We are very grateful for your kind comments. For our location, we are located a 5-minute walk from JR Hamamatsucho Station and Subway Daimon Station. There are many restaurants such as supermarkets, convenience stores, cafes and Japanese bars around the hotel.For the breakfast, we have two timings (①7:008:00AM ②8:309:30AM) to reduce crowds, hence do choose the timing that works best for you.Every staff member at our hotel will continue to strive to provide the best services for our guests.We hope that you will choose HOTEL MYSTAYS PREMIER Hamamatsucho when you come to visit again.

10/10 Excellent

Zhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly convenient and really close to everything.
Stayed 1 night in Sep 2023
Response from HOTEL MYSTAYS PREMIER Hamamatsucho Receptionist on 7 Oct 2023
Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review.Your kind comments about our location is deeply appreciated.We are located 5-minute walk from JR Hamamatsucho Station, Tokyo Monorail Hamamatsucho Station, and Toei Subway Daimon Station.It takes 19 minutes from Haneda Airport Terminal 3 Station to Tokyo Monorail Hamamatsucho Station.Roppongi station is just around 10 minutes by subway, and Shinjuku station is around 20 minutes by subway.We look forward to serving you again near future.

8/10 Good

Lucas C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 30 Sep 2023
Dear Guest, Thank you for staying at HOTEL MYSTAYS PREMIER Hamamatsucho. We also thank you for taking the time to write a review. We are very happy to hear that you were satisfied with your stay with us.Your kind words are great to hear and further encouragement to make every stay a great one. We hope that you will choose HOTEL MYSTAYS PREMIER Hamamatsucho when you come to visit again.HOTEL MYSTAYS PREMIER HamamatsuchoReceptionist

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was absolutely amazing
Stayed 1 night in Sep 2023
Response from ホテルマイステイズプレミア浜松町 くちこみ担当 on 30 Sep 2023
Dear Guest. Thank you very much for staying at HOTEL MYSTAYS PREMIER Hamamatsucho from this number of accommodation facilities. We also thank you for taking the time to write a review. We are delighted to hear that you were very satisfied with your breakfast. In addition to our buffet breakfast, Morimoto Restaurant also serves lunch and dinner, mainly featuring Japanese-style shish-kebabs. We hope that you will have a chance to try our food, which is also available to non-guests. We are very happy to receive this positive feedback.We look forward to seeing you again soon.Hotel Mystays Premier HamamatsuchoFront Desk