Excellent property, amazing views, beautiful landscaping, views. Staff is always kind and helpful. Beach, ocean, pool areas are perfect. Views from the rooms, pools in front of each room are wonderful. Would definitely come back.
Ozerk
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Remko วันที่ 2 เม.ย. 2024
Dear Ozerk,Greetings from Banyan Tree Samui, your Sanctuary for the Senses!Thank you for making our resort your holiday destination. It is fantastic to read that your experience at our resort exceeded your expectations. It is feedback such as yours that reaffirms our commitment toward delivering service excellence each day and creating memorable stays for our future guests.It is fantastic that you felt the personal touch and attentive nature of our entire team as this is the level of service we strive for. I have already shared your comments with all to serve as added motivation to continue delighting our guests.Ozerk, thank you once again for staying with us and we look forward to welcome you back and to deliver another memorable tropical escape.With kind regards,Remko KroesenGeneral Manager
Dear Eng Kiong,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. I am delighted to read that your Villa Host, Chan, catered to your each and every need during your holiday. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
The staff and their incredible NICENESS made our stay here magical. Kudos .
The setting and incredible landscape was simply a fantasy.
Thanks for the outstanding effort of the people
involved in this beautiful property.
jorge
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Remko วันที่ 16 ก.พ. 2024
jorge,Greetings from sunny Samui!Thank you for staying with us recently and for sharing your comments. I am delighted to read that you enjoyed the tranquility of our Sanctuary for the Senses and that you were impressed with the overall experience from the comfort of your villa to the serenity of the natural surroundings to the activities on offer and more.Our team takes pride in attentiveness to detail and it is great that you felt the added touches throughout your stay as well as the warm, efficient service provided.jorge, thank you once again for choosing Banyan Tree Samui for your holiday. It would be our sincere pleasure to welcome you back in the future to deliver another equally memorable holiday.With kind regards,Remko KroesenGeneral Manager
The private beach and service is absolute amazing, and spa is the best on island with no debt. It was a wonderful holiday for us.
Bochen
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Remko วันที่ 8 ก.พ. 2024
Dear Bochen,Greetings from Banyan Tree Samui!Thank you for staying with us during your recent travels. I am delighted to read that you had a most memorable stay and that our team delivered service beyond your expectations to provide you with a retreat of pure relaxation and rejuvenation.It is great that our private beach provided the prefect place to relax and unwind while soaking in the scenic surroundings.Banyan Tree Spa Samui continually receives praise from our guests for their out-of-this-world treatments and it is great that you were impressed with the treatments provided. Each of our therapists are specially trained at our accredited Banyan Spa & Wellbeing Academy in Phuket, Thailand. Bochen, thank you once again for staying with us. It would be our pleasure to welcome you back in the future.With kind regards,Remko KroesenGeneral Manager
Dear Akiyama,Greetings from sunny Samui!Thank you for choosing Banyan Tree Samui for your recent holiday and for extending your comments regarding your stay. It is fantastic that you found our facilities to be excellent and that our entire team catered to your each and every need. I am pleased that each combined for a wonderful escape from the outside world into your own private paradise. Akiyama, thank you once again for staying with us. It would be our pleasure to welcome you once again to Banyan Tree Samui or one of our sister properties for your future holiday.With kind regards,Remko KroesenGeneral Manager
Everything was top notch. The villa was very clean, staff extremely friendly (special shout out to Chan who did an amazing job), facilities amazing and food delicious. We enjoyed every second there.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Remko วันที่ 18 ธ.ค. 2023
Dear Valued Guest,Thank you for your recent stay at Banyan Tree Samui and I am pleased to read that you had a wonderful stay with us. It is great that you found your villa to be exceptionally clean and that it delivered a perfect place to relax. I am also glad that you enjoyed dining at our restaurants and found the cuisine to be superb.As a Banyan Tree property, we strive to deliver service excellence at every opportunity and it is fantastic that your Villa Host, Chan, provided you with friendly and attentive service to cater to your each and every need.Thank you once again for staying with us and it would be our sincere pleasure to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
The beach is not the best for swimming because it’s quite rocky and drops off quickly. The spa treatments are great. The pools and villas are beautiful. Really enjoyed the rain shower in the villa.
Christopher
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Remko วันที่ 8 ธ.ค. 2023
Dear Christopher,Thank you for making Banyan Tree Samui your holiday destination and for sharing your comments. It is wonderful to read that you had a memorable stay with us and that you enjoyed relaxing amid our serene surroundings.From the comfort and design of your pool villa including the four-head rain shower in the bathroom to the tender touch of our therapists at our award-winning Banyan Tree Spa Samui, I am delighted that all combined for a fantastic holiday.While our beach does have rocks in the seabed, common terrain in most bays on Samui; however, as you have noted, we do provide protective shoes for our guests should they care to take this precautionary measure while they swim and we have a few channels that make it easy to access the deeper areas just off the shore. In recent years, these rocks were covered with sand, but the conditions changed after a recent tropical storm. We hope that with the monsoon season arriving at this time that the conditions may return to their usual state and provide an enhanced experience for our guests.Christopher, thank you once again for your stay and it would be our sincere pleasure to welcome you back to our Sanctuary for the Senses!With kind regards,Remko KroesenGeneral Manager
Dear Rachana,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
Excellent hotel and the whole staff were extraordinary
Abdulaziz
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Remko Kroesen วันที่ 18 ต.ค. 2023
Dear Abdulaziz,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
Lieber Mathias,Vielen Dank , ass Sie uns fuer Ihr Urlaubsziel gewaehlt haben und fuer Ihre kostbare Zeit uns Ihren kommentar mitzuteilen. Esist ist grossartig das unsere lage, Unser Service und unsere Einrichtungen kombiniert einen unvergesslichen Aufenthalt fuer Sie schaffen. Wir wueden uns freuen Sie in der nahen Zukunft bei einem naechsten Besuch wieder hier in Banyan Tree begruessen zu duerfen.Mit freundlichen Gruessen,Remko KroessenGeneral Direckor
Dear LI,Greetings from Banyan Tree Samui, your Sanctuary for the Senses!Thank you for making our resort your destination and for sharing your comments with us. It is wonderful to read that you had a relaxing and rejuvenating experience with us and that all the elements you were seeking for a tropical getaway were delivered.From the variety of complimentary activities on offer throughout the resort to the delectable cuisine at our restaurants to the tranquility of our natural surroundings, I am delighted that all combined to create a retreat into tropical bliss.LI, thank you once again for choosing our resort and we would be honoured to welcome you back for your future holiday on Samui. With kind regards,Remko KroesenGeneral Manager
10/10 ดีเลิศ
jerome
เดินทางกับคู่รัก
26 ส.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Great facilities & fantastic warm service in this part of Lamai area.
jerome
เข้าพัก 4 คืน, สิงหาคม 2023
การตอบกลับจาก Remko วันที่ 29 ส.ค. 2023
Dear jerome,Thank you for choosing Banyan Tree for your recent holiday and it was a pleasure to welcome you to our resort.I am delighted to read that the overall design of our resort, the warm, attentive service from each of our associates, as well as the comfort and convenience of your pool villa combined for a truly memorable retreat to the tropics.jerome, thank you once again for your stay with us and we would be honoured to welcome you once again for another relaxing and rejuvenating holiday.With kind regards,Remko KroesenGeneral Manager
Dear aisling,Greetings from Banyan Tree Samui!Thank you for your recent stay and for sharing your comments. It is a pleasure to read that everything was perfect during your stay and that all the elements of your experience created lasting memories for you.aisling, thank you once again and we would be delighted to welcome you back for another amazing visit to our Sanctuary for the Senses!With kind regards,Remko KroesenGeneral Manager
The property is nicely surrounded by nature. The place was very clean and well taken care off. The staff were very friendly and welcoming. We and also our 10 year old daughter appreciated the following: the variety of programs at the kids club, the private pool, the buggy service, the food, the massages and the great view from the villa (hillcrest).
If you are looking for a very special and relaxing experience than we recommend the hotel.
Big thank you to all the staff - you did an amazing job👍
Markus
เข้าพัก 9 คืน, กรกฎาคม 2023
การตอบกลับจาก Remko วันที่ 16 ส.ค. 2023
Dear Markus,Greetings from Banyan Tree Samui!I am thrilled to read that every aspect of your stay was memorable including the comfort and setting of your Horizon Hillcrest Pool Villa; the tranquility of our natural surroundings; the tender touch of the therapists at Banyan Tree Spa Samui; the fun, educational activities at our Kids’ Club for your daughter; the cuisine at our dining outlets as well as simply relaxing amid the serenity of our private beach.As a Banyan Tree property, we take pride in delivering bespoke touches at every opportunity. It is wonderful that your Villa Host as well as our entire team catered to your each and every need in order to deliver a carefree, relaxing holiday. I have already shared your comments with them as added motivation to continue delighting our future guests.Markus, thank you once again to you and your family for your stay at our Sanctuary for the Senses. It would be our sincere pleasure to welcome your family back for your future getaway to the tropics.With kind regards,Remko KroesenGeneral Manager
Beautiful property and amazing staff. My expectations were exceeded every day. Relaxing, clean, and comfortable.
Brian
เข้าพัก 7 คืน, พฤษภาคม 2023
การตอบกลับจาก Remko วันที่ 26 พ.ค. 2023
Dear Brian,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
Dear Martin, Thank you for staying with us recently. It is great that our service, location and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager
It has been quite sometime since we had stayed at any of the Banyan Tree properties, however after staying at this particular one it sparked all the amazing memories from the past.
LaVerne
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก Remko วันที่ 3 พ.ค. 2023
Dear LaVerne, Thank you for staying with us recently. It is great that our service, location and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager
Gorgeous property surrounding a crystal clear inlet with few waves. Villa was spacious, clean, with top class amenities. Staff service was excellent throughout the experience. I loved that there were a plethora of marine activities that were free to for use throughout the day. Special experiences like the "floating breakfast" was well worth the cost. The only thing to note is that while the F&B is very good quality, it was not stunning compared to the overall quality of the property.
John
เข้าพัก 3 คืน, มีนาคม 2023
การตอบกลับจาก Remko วันที่ 12 เม.ย. 2023
Dear John,Greetings from Banyan Tree Samui!Thank you for your recent stay with us and for your comments concerning the quality of service, professionalism and attentiveness you received during your stay from our associates. It is a testament to their continual hard work and enthusiasm in delivering the best to each and every guest. As a Banyan Tree property, we constantly emphasize the importance of paying attention to the fine details and communication within our team, so that we can consistently deliver the highest standard of service, which is one of the trademarks of our brand.Our private beach features a range of complimentary marine activities including snorkeling amid our house reef, kayaking, stand-up paddle board among others and it is great that you enjoyed these during your stay.John, thank you once again for your stay and it would be our sincere pleasure to welcome you back in the future for another escape to tropical splendour.With kind regards,Remko KroesenGeneral Manager
Dear SHUSEI,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
Dear Falko,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager
10/10 ดีเลิศ
Kenichiro
22 มี.ค. 2023
Kenichiro
เข้าพัก 3 คืน, มีนาคม 2023
การตอบกลับจาก Remko วันที่ 3 พ.ค. 2023
Dear Kenichiro, Thank you for staying with us recently. It is great that our service, location and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager