The bad:
-pillows are hard (maybe ask for a second one?)
-depending on where you are, the streets are very loud -- we stayed in a corner room, and could hear traffic all night
-there is no conditioner with the toiletries (only an issue for us because I tried to travel with as few liquids as possible)
-not all of the outlets in the room seemed to be working (but they do give you a power bar)
The good:
-free bagels, muffins, and coffee at breakfast
-the staff were really friendly
-rooms were dated but very clean
-we were able to get a cot, free of charge (ww travelled with a 14 yr old and an 11 yr old, and they didn't want to sleep together)
-A/C and heater work very well
-LOCATION!!! This place is right by the #1 train, and at 6th&23rd and 8th&23rd there are also subway stops
-there is a Whole Foods one block away, so we were able to buy fresh fruit, yogurt, etc and stock it in the fridge (which is hidden in the desk)
-the neighbourhood felt very safe to walk around
All in all, I would recommend this place, especially for the price :)