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Reviews of Dormy Inn Express Asakusa Hot Spring

3 out of 5
Dormy Inn Express Asakusa Hot Spring
1-3-4 Hanakawado, Taito-ku, Tokyo, Tokyo-to

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 983 reviews" "
Rating 8 - Good. 385 out of 983 reviews" "
Rating 6 - Okay. 97 out of 983 reviews" "
Rating 4 - Poor. 27 out of 983 reviews" "
Rating 2 - Terrible. 12 out of 983 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Express Dormy Inn has friendly and helpful staff. They've got everything you need, including the best feature (in my opinion) the foot bath at level 10. We get to relax and recover our overly exhausted feet from all the walking around in Tokyo. The location is good enough, walkable to many different metro operators. The only thing I don't like is the facility/building itself is quite outdated. Clean and tidy, but outdated. Which I know it could be a deal breaker for some. And the outdatedness is the reason that I took off a star out of 5. Everything else I'm quite happy with.
Stayed 6 nights in Nov 2023

10/10 Excellent

Wader

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023

8/10 Good

Kayoko

Liked: Cleanliness, staff & service, amenities
Overall nice hotel, but actual toilet was too small.
Stayed 6 nights in Oct 2023

10/10 Excellent

Xiaoping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location, comfortable stay, loved their eel rice breakfast and night snack noodles.
Stayed 5 nights in Aug 2023

10/10 Excellent

Di

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view, remote control lights, air-conditioned, bathtub. Spa and amenities on 10th floor. Complimentary wow stuff :D
Stayed 4 nights in Aug 2023

10/10 Excellent

Christopher

Stayed 5 nights in Aug 2023

4/10 Poor

Longyang, San Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you ask me what a dungeon looks like. This is the dungeon. Very old facilities. The bed sheet and duvet are wet… never again! Front desk people are friendly though.
Stayed 1 night in Jul 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy rooms - nice foot spa
Stayed 3 nights in Apr 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Fabulous location in Asakusa and good facilities. The room was well designed to utilise the space, but is incredibly small with the small double against the wall, with no access at the bottom.
Stayed 7 nights in Apr 2023

10/10 Excellent

Keiko

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent location and service
Stayed 1 night in Apr 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Janell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay; our view of the Sumida River, Skytree, and cherry blossoms was so beautiful. Complimentary ramen in the evenings is a great way to end the day. Only wished that the hot springs hours were more convenient for women. Never got a chance to use it due to the hours. Will always stay at a Dormy Inn while in Japan. Truly a wonderful hotel.
Stayed 4 nights in Mar 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the building and interior is a bit dated, this is an amazing hotel. Perfect location for visiting Asakusa sites, shopping, eating at a huge variety of eateries, and within minutes of several train stations. We booked a large room which was great for a 10-night stay. The river view in the photo is exactly what we saw outside our window - fantastic at night! Lovely river walk just below the hotel. So many extras - breakfast buffet, pubic bath, open-air foot bath, Japanese style pajamas to wear inside hotel, free ramen in the evenings, free washers and laundry soap, free massage chair, beverage vending machines. Friendly and very accommodating staff. Extra cleaning measures in place, recycling bins in laundry area, even paper envelopes to place your masks in while you eat. Absolutely recommend this hotel!

6/10 Okay

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Not equal for women
Spa and onsen only for males 99% of the time. Females can only use from 4pm-8pm on Friday. No one speaks English
Stayed 3 nights in Jul 2022

10/10 Excellent

LEE

Stayed 2 nights in Aug 2020

10/10 Excellent

ND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, service, and location located close from the station.
Stayed 1 night in Mar 2020

8/10 Good

Leung, Brisbane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is as good as usual, we always stay in this hotel whenever we visit Toyko.
Stayed 3 nights in Mar 2020

10/10 Excellent

Pol Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location with friendly staff
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabin type with toilet inside feel privacy than capsule Locate near subway and train to skytree
Stayed 1 night in Dec 2019

10/10 Excellent

Kozuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great, friendly staff!
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
For the first time my skin got irritated (allergy just pop up) on the clothes that they gave me. I think the hotel clothes that they gave me is not that as clean that it should be.
Stayed 1 night in Jan 2020

10/10 Excellent

Li-Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Asakusa
Nice location, nice sauna, nice hotspring, nice view, nice service....u should try it, especially, Muslim friendly
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always luv Dormy inn, I always stay in Dormy inn due its cleanliness and amenities
Stayed 2 nights in Dec 2019

8/10 Good

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River Side View.
We really love the outside view on the river side. Especially af night time.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very close to sensoji and shopping area Same menu every morning
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location with the view of the Sky Tree and the river from my window. The only reason I rated a bit lower in comfort is because the pillows were like semi soft bricks. Not comfortable for this western girl. All else was great.
Stayed 2 nights in Oct 2019

10/10 Excellent

FloydC, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Tokyo proper. Hotel was clean, staff was helpful and very kind. They even helped us with the luggage delivery service to the next hotel. Evening ramen was a nice touch. The onsen and footbath was very good after a long day of walking. And most important, easy walking distance to the train stations!
Stayed 4 nights in Oct 2019

10/10 Excellent

Jiuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Very nice breakfast with Japanese or Western style. Japanese style has tasty Roman and hot spring egg.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Koo" at the front desk was excellent. She was very helpful with information for sightseeing, transportation, shopping and dining options. She also speaks excellent Chinese (both Mandarin and Cantonese). Koo, THANK YOU very much for your help.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have free onsen (public bath) up on the roof!!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The foot hotspring is nice with great view. The room is small but clean. There are a lot of eateries nearby.
Stayed 1 night in Mar 2019

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was a great experience. Very close to all the places that I want to go. Staff are very friendly and helpful.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place provides decent value while staying in the Asakusa area. Free ramen at the end of night. Access to spa facilities and foot bath with a view.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place has really gone downhill. The breakfast used to be included and had a nice bit of fish, now does not and cost extra. Cleaning was not included in my room rate either - cleaning. The carpets were stained and dirty. The rooms musty. Air circulation was poor. The air conditioning didn't work well and was noisy. Rooms on the street/train station side are noisy so don't expect much sleep. The staff was rules oriented to the point of passive aggression. My 95 year old father was very ill, going to the hospital, and needed to stay in his room an hour past the standard 11 am check out time and they were completely uncaring and charged us 1k yen extra to wait until he could be transported to the hospital. This was after three of us staying in their hotel for a week. I could not have been less happy with this hotel.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
A second visit for us...
We have stayed here before and enjoyed ourselves. We like the sense of authenticity and the friendly team. They were always ready to go the extra step for us. We had a nice room with a view over the river. This was great to pop out at different times to see the sunset particularly. I really like going up at night to the Onsen and having a good soak. This is a definite bonus. We thought overall the Dormy was great value. We loved the breakfast too…. YMMV
Stayed 4 nights in May 2019

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant stay for a night
Hospitable staff, good breakfast, minor touches like freebies (eg noodle at night, common microwave and saran wrap at the top floor) are all good. Room a bit cramped, good thing we didnt have luggage.
Stayed 1 night in Apr 2019
Response from Hao on 2 May 2019
Dear guest Thank you for staying at this hotel. Also Thanks for your evaluation. Welcome next time. Wish you a happy life. Front Desk Hao

8/10 Good

Claudiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from hao on 2 May 2019
Dear guest Thank you for staying at this hotel. Also Thanks for your evaluation. Welcome next time. Wish you a happy life. Front Desk Hao

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot bath is great
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This was great. Loved having curry for breakfast, the location is easy to get to the airport with some easy walking inn the evenings. I loved the baths but they may need to monitor better. There was a woman in there taking selfies and face timing which made me uncomfortable. Also nobody was cleaning themselves before getting in! I liked the nightly Ramen, the room was fresh. It was small like everywhere in Tokyo. Wifi was good, nice to have laundry. I would definitely stay again.
Stayed 2 nights in Oct 2018
Response from hao on 2 May 2019
Dear guest Thank you for staying at this hotel. Also Thanks for your evaluation. Welcome next time. Wish you a happy life. Front Desk Hao

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff.
Great location in Asakusa w wonderful staff!
Stayed 1 night in Mar 2019
Response from hao on 2 May 2019
Dear guest Thank you for staying at this hotel. Also Thanks for your evaluation. Welcome next time. Wish you a happy life. Front Desk Hao