Very pleasant and helpful staff at this property. Good "typical" breakfasts and dinners as well, plus other nearby eateries. Like everything else in the country, the property is a little hard to find (reference Hotel Buena Vista when inquiring or using GPS), but it is worth the effort to start or end your trip. This is easy to/from the airport and less than an hour drive to visit the Poas Volcano NP. For the money, this is a gem and we would stay there again without hesitation.