The office manager / driver was wonderful. We were there for two nights before catching our flight out, and she made recommendations on where we could shop, eat, and where we should go for a treat. The area was a mixture of residential and industrial, so her advise was welcomed. This is not a 5-star resort, but for what I paid for I got much more than expected. We had a large room, with a kitchenette, queen bed, and sleeper sofa. Plenty of room for us to relax and decompress before heading back. Will definitely use them again if I need a stay in Auckland.