We arrived very late at night as our plane was delayed and the bags took forever to come and we could not announce our late check in. We were worried that we would lose our room but when we finally arrived, around midnight, the receptionist was super nice and greeted us warmly and the room was still available. It made a huge difference for us and we highly appreciated it! The check in was very fast, too. Also, the parking is free at the property, too, another big plus. The convenience of being close to the airport but only about a quarter of a mile from I-59 towards downtown, makes this hotel a great option for travelers.