Wij verbleven 2 nachten in het hotel. De eerste nacht zaten we in kamer 119. Toen we binnen kwamen rook het vreemd. In de loop van de dag maar vooral de volgense ochtend stonk het zo erg dat ik moest kokhalsen van de rioollucht. Ik vermoed dat men op de hoogte was van deze lucht omdat er overal geurpotjes geplaatst waren. Het personeel (dat overigens heel vriendelijk was)lostte het probleem vlot op en we kregen voor de laatste nacht een andere kamer. Omdat men willens en wetens toch deze kamer verhuurde ben ik van mening dat dit heel slecht is en dat men beslist geen punten hiermee gescoord heeft.
Dear Javier, thank you for your nice review! We appreciate it. We hope to see you again soon! Kind regards, Kimberley - Assistant Front Office Manager
10/10 ดีเลิศ
Annelies
4 ก.พ. 2024
Annelies
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Maria Front Office - NH Amsterdam Leidseplein วันที่ 24 มี.ค. 2024
Dear Annelies,Thank you or your nice rating :) We are looking forward to welcoming you soon in the near future!Kind regards,Maria Front Office - NH Amsterdam Leidseplein
Dear Panagiotis, Thank you very much for sharing your experiences with us. We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future! Kind regards,
Dear Ruari,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future!Kind regards,
The hotel staff were friendly and accommodating. The room I was in needed a couple of touch ups but the stay was great. I will definitely visit again. Kimberley at front desk was the absolute best.
Dear Sheriesa,Thank you for leaving your feedback regarding your stay in NH Amsterdam Leidseplein. Very nice to read you have received really good service from Kimberley. I will make sure she'll receive your feedback and we're looking forward welcoming you again in the future.Regards,JorickDesk ManagerNH Amsterdam Leidseplein
Gute Unterkunft, sehr gute Lage, Innenstadt und Einkaufsmöglichkeiten fußläufig, sehr guter Service, sehr höfliches Personal, Auswahl beim Frühstück sehr gut. Definitiv zu empfehlen, würde ich wieder buchen.
Marc
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Jorick วันที่ 10 ม.ค. 2024
Dear Marc,Thank you for rating our hotel. I'm really happy to read you have enjoyed every part in our hotel.
We have stayed here maybe 12 times in 6 years but it’s coming to the point that the hotel and most of the hotels in Amsterdam are too expensive I’m ready to walk away.
Nicholas
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria Front Office - NH Amsterdam Leidseplein วันที่ 16 ธ.ค. 2023
Dear Nicholas, we are happy to read you are a frequent guest in our recently renovated hotel NH Amsterdam Leidseplein. We are sorry to read that is more expensive every time. Your feedback is extremely valuable for us, as we strive to improve with each and every stay, so we will definitely share your feedback with the departments involved. Kind regards and looking forward to welcoming you again!
10/10 ดีเลิศ
Umut
7 ธ.ค. 2023
Umut
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria Front Office - NH Amsterdam Leidseplein วันที่ 10 ธ.ค. 2023
Dear Umut, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you take your time for it. We are looking forward to welcoming you again! :) Kind regards,
การตอบกลับจาก Maria, Front Office. วันที่ 6 ธ.ค. 2023
Dear Diego, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you took your time for it. Looking forward to welcoming you again! :) Kind regards,
Dear David, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you take your time for it.We are looking forward to welcoming you again! :) Kind regards,
Got to Amsterdam a few hours early and proceeded to the hotel. Tell the staff know that I was a bit early and for the 3pm check in. The attendant was very friendly and begun my checking process and let me know that is the room was ready I was going to get access to it ahead before 3pm. The room was ready and I was able to get some rest since I was jet lagged.
Over the next few days staff was very attentive and kind. They even send a few balloons on my birthday since I was still stay ing in the hotel. This was a nice touch.
I will definitely staying at NH in future trips a loved the customer service mode that they use.
ผู้เข้าพักจริง
เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria วันที่ 5 ธ.ค. 2023
Dear Cris, we are really happy to read that you enjoyed your stay in our hotel and that you find our staff attentive and kind. We much appreciate that you took the time to send us your review and we are looking forward to welcome you once again here at NH Amsterdam Leidseplein. Kind regards,
6/10 พอใช้
alexander
2 ธ.ค. 2023
alexander
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria วันที่ 5 ธ.ค. 2023
Dear David, Thank you very much for your recent stay at NH Amsterdam Leidseplein and for sharing your feedback with us, we really appreciate you take your time for it.We are looking forward to welcoming you again! :) Kind regards,
8/10 ดี
Takanao
2 ธ.ค. 2023
Takanao
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Kimberley วันที่ 22 ธ.ค. 2023
Dear Takanao, thank you for your review! We're thankful for the score and we hope to welcome you again soon!Kind regards, Kimberley - Assistant Front Office Manager
6/10 พอใช้
Kathleen
29 พ.ย. 2023
Kathleen
เข้าพัก 5 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kimberley วันที่ 21 ธ.ค. 2023
Dear Kathleen, thank you for reviewing your stay with us! As you did not comment on what could be better, we would like to ask you to contact us, in case you would like to share. Feedback really helps us in improving after each stay. We hope to see you again! Kind regards, Kimberley - Assistant Front Office Manager
10/10 ดีเลิศ
Rachel
24 พ.ย. 2023
Rachel
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria Front Office - NH Amsterdam Leidseplein วันที่ 16 ธ.ค. 2023
Thank you for taking the time to rate us. We're happy to read that you enjoyed your stay with us, We thank you for your review and hope to be able to welcome you again soon! Kind regards,
การตอบกลับจาก Maria Front Office - NH Amsterdam Leidseplein วันที่ 16 ธ.ค. 2023
Dear Thomas, thank you for taking the time to rate us. We're happy to read that you enjoyed your stay with us. We thank you for your kind review and hope to be able to welcome you again soon! Kind regards
4/10 แย่
sarah
เดินทางเป็นกลุ่ม, เดินทางกับคู่รัก
20 พ.ย. 2023
ชื่นชอบ: ความสะอาด
We had a complementry breakfast gifted as it was our anniversay but unfortunately it kind of went down hill from there...second dsy there was no hot water for showers! So we had to go off to our booked activities for that day feeling a bit unclean!
We booked breakfast for our check out morning and it was so cold . Beans cold. Tomatoes cold. Eggs cold. When ypur paing 40 euros for two people to wat breakfast ypu expect part of it to be warm and edible, such a shame as the firat breakfast was lovely which is why we booked fof check out morning to make things easier.
When we checked out, we wasnt asked how our stay was ...so i took it upon myself to let the lady at reception know, the the hotel was very noisy, you could hwar others shpwering and using the toilet in the room above us . Lota of loud bangs during the night which woke us startled. The recpetionist clearly couldnt care less, she was unhelpful and didnt want to converse more than she had to!
Overall i was completely underwhelmed with the hotel and am upset that we wernt even told about the hot water via a text or phonecall before jumping in to a freezing cold shower and being completely confused. To find out when we reported it reception had recieved many reports already!
sarah
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria Front Office - NH Amsterdam Leidseplein วันที่ 20 พ.ย. 2023
Dear Sarah,Thank you very much for sharing your experiences with us. We are really sorry to hear about the inconveniences you experienced during breakfast, the cold water in the shower and also about your experience with the reception team not being helpful enough. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We discussed these points with the departments involved. In case there is anything we can do to enhance your future stay with us, please feel free to contact us directly. Kind regards,
oda temizdi fakat küçüktü. odaya su ve basit bir terlik koymamışlar. personel güler yüzlü ve yardımsever. kahvaltısı güzel.
mehmet
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Maria Reception NH Amsterdam Leidseplein วันที่ 20 พ.ย. 2023
Dear Guest, Thank you very much for taking the time to write this review. We therefore hope to welcome you back to NH Amsterdam Leidseplein in the future. We are sorry about the fact the room did not meet your complete expectations. We are going to forward this information to the departments involved. Kind regards,
Dear Laryssa,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay.We look forward to welcoming you again in the future!Kind regards,MersiniFront Office Manager
10/10 ดีเลิศ
Chi-An
5 พ.ย. 2023
Chi-An
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Mersini วันที่ 7 พ.ย. 2023
Dear Chi-An,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay.We look forward to welcoming you again in the future!Kind regards,MersiniFront Office Manager
10/10 ดีเลิศ
Andrine
4 พ.ย. 2023
Andrine
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Mersini วันที่ 5 พ.ย. 2023
Dear Andrine,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future!Kind regards,MersiniFront Office Manager
All the staff were friendly and the property was clean. The hotel is situated on a main road, but we didn’t have a problem with any noise as it was inward facing so can’t comment on other rooms, but wouldn’t imagine it being that bad as the windows were pretty insulated. Location is about 5 mins away from the start of a main shopping street and in front of a bus stop that takes you to the airport (route 397). They had a good selection of hot and cold choices for breakfast which was enough for our 4 night city break. We weren’t told on check in but you need to book the gym in advance if you want to use it and it only opens from 8am (for those early risers).
Cliff
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Maria - Front Office วันที่ 26 ต.ค. 2023
Dear Cliff, Thank you very much for your review of your recent stay at our hotel. We are happy to read that you had a nice overall stay. We look forward to welcome you again in the future! Kind regards,
Friendly, beautify kept hotel close to the museums
Beautifully kept hotel with warm welcoming staff that did so much to help make our stay as comfortable as possible.
Room was amazing and well stocked with amenity's. Room was also very quiet you could not hear any noise from in or out side the hotel.
Electrical sockets all had usb and usb c out let’s on them which was very convenient
Breakfast was beautiful lots to choose from both hot and cold options.
And the restaurant and bar food was amazing we had steak it was beautifully cooked.
There is also a small convenience shop in the hotel that offers food, drink and other items.
You are about a 15 min walk to the Rijk museum and 20 min walk from Van Gogh museum. 40 min walk into center of Amsterdam.
This hotel is ideal for those looking for a quieter and more civilised stay at Amsterdam
Christopher
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Mersini วันที่ 26 ต.ค. 2023
Dear Christopher,Thank you very much for your review of your recent stay at our hotel. We are happy to see that you had a nice overall stay and especially liked our new rooms.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your feedback with the departments involved. Kind regards,Mersini Front Office Manager
I like that the location of the hotel is perfect for a city centre visit to Amsterdam.
Breakfast is good with a lot of options.
Dinner is a bit below par.
I was not all that happy with the room. Which was a bit strangely situated in the basement (-1)
The airconditioning made a lot of noise and weird mechanical clicks during the night. The bed itself had seen it’s best time as well.
Maarten
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Floor วันที่ 23 ต.ค. 2023
Dear Maarten,Thank you very much for sharing your experiences with us.We are happy to see that you enjoyed the location of the hotel and our breakfast.We are really sorry to hear about the inconvenience you experienced during dinner but also in your room.We discussed these points with the departments involved.In case there is anything we can do to enhance your future stay with us, please feel free to contact us directly.Kind regards, FloorDuty Manager
Overall you can’t beat the location! The service from the front desk and bar were also great! It was nice to have a refrigerator, iron, and decent blow dryer in the room.
The bed and sheets were comfortable.
The cons were the room was on the smaller side and ours faced the street/park and you could hear the noise. Also our room was not cleaned very well, had mold in the bathroom and had a couple of broken items. The most annoying thing was there was no outlet in the bathroom or close to the one mirror outside of the bathroom. It was very hard to get ready. I asked the front desk if all the rooms lacked outlets in the bathroom and they said yes! I find this super inconvenient. Also our air conditioner didn’t run when you had the key in the room slot. So every night we had to take it out for the fan to run then we would have no lights! Usually the key in the holder gives you lights and air conditioning/heat…this was opposite for air. So glad we figured it out right away otherwise it was super stuffy and you heard the outside noise even more!
Overall we enjoyed the location so it made up for the rest…except the lack of outlets in the bathroom. That needs to be fixed.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Nicole วันที่ 11 ต.ค. 2023
Dear Guest,Thank you very much for taking the time to write this review. We therefore hope to welcome you back to NH Amsterdam Leidseplein in the future. We are sorry about the fact the room did not meet your expectations. We are going to forward this information to the departments involved. Kind regards, Nicole Reception NH Amsterdam Leidseplein
This hotel was in a good location for travelling to the places we wanted to visit during our trip.
The staff were friendly and offered useful advice when we asked. The room was clean, but the shower flooded within a few minutes, which was annoying. We had hotel breakfast on one of the mornings that we stayed. It was delicious, lots of variety and all very tasty. I would definitely recommend.
Faisal
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Rafa วันที่ 7 ต.ค. 2023
Dear Faisal, Thank you for your lovely review! We're happy to read that overall you had a good experience with us although we are sorry about the fact the shower flooded within a few minutes and thank you for your lovely comment about breakfast We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
I stayed here when it was NH centre and was satisfied. I feel like it’s even gotten better over the years and Liedsplien is my favorite area. Quiet, but close enough to the fun! 😀
Jacob
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Rafa วันที่ 12 ต.ค. 2023
Dear Jacob, Thank you for your lovely review! We're happy to read that overall you had a good experience with and even better than your last stay. We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
Fantastic location for walking, biking, eating, drinking or catching a canal cruise. Even though they are currrently remodelling the hotel, it is very quiet even being so close to the Leidseplein area.
Mark
เข้าพัก 6 คืน, กันยายน 2023
การตอบกลับจาก Mersini วันที่ 6 ต.ค. 2023
Dear Mark,Thank you very much for sharing your experiences with us.We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future!Kind regards,
4/10 แย่
Roberto
4 ต.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Roberto
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Mersini วันที่ 6 ต.ค. 2023
Dear Roberto,Thank you for your rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We would like to ask you to contact us directly to share your feedback with us. We hope to hear from you soon.Kind regards,
Dear guest, Thank you for your lovely review! We're happy to read that overall you had a good experience with us. We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
Late check-in provided by the hotel. The room was not ready by 3pm and they also had construction going on next to my room which was very loud. It was not disclosed prior to booking or upon check-in. I would not stay here again.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Kimberley วันที่ 1 ต.ค. 2023
Dear Anonymous,Thank you for taking the time to review our property.We're sorry to read that you did not enjoy your stay with us. We always strive to have the rooms ready by 3PM. I'm sorry that this wasn't possible on your day of check in.Furthermore, we are indeed currently renovating a part of the hotel, they work between 10:00 - 18:00 to minimize any noise complaints. In case you have any questions or any other remarks, please don't hesitate to contact us directly.Kind regards,Kimberley - Assistant Front Office Manager
Dear Sarah, Thank you for your lovely review! We're happy to read that overall you had a good experience with us. We hope to be able to welcome you back soon! Kind regards, Rafa - Front Office
10/10 ดีเลิศ
Wai kuen allan
25 ก.ย. 2023
Wai kuen allan
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Maria วันที่ 16 ต.ค. 2023
Dear Wai Kuen Allan, Thank you for rating our hotel! We're happy that overall you had a good experience with us. We hope to be able to welcome you back soon! Kind regards, Maria - Front Office
6/10 พอใช้
Mohammed
24 ก.ย. 2023
Mohammed
เข้าพัก 5 คืน, กันยายน 2023
การตอบกลับจาก Reception วันที่ 26 ก.ย. 2023
Dear Mohammed,Thank you very much for taking the time to write this review.We therefore hope to welcome you back to NH Amsterdam Leidseplein in the future.Kind regards,Boris Reception NH Amsterdam Leidseplein
Very friendly staff, spacious and confortable room, delicious breakfast with a lotnof varity in food options
Michel
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Maria วันที่ 19 ก.ย. 2023
Dear Michel, Thank you for your lovely review! We're happy to read that overall you had a good experience with us. We hope to be able to welcome you back soon! Kind regards, Maria - Front Office
Dear Fahad,Thank you so much for taking the time to write this lovely review.We therefore hope to welcome you back to NH Amsterdam Leidseplein in the future.Kind regards,Boris Reception NH Amsterdam Leidseplein
8/10 ดี
KENSUKE
12 ก.ย. 2023
KENSUKE
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Ilyass Front office วันที่ 14 ก.ย. 2023
Dear Paolo, Thank you very much for taking the time to share your experience with us. We are happy to see that you had a nice overall stay. We look forward to welcoming you again in the future! Kind regards, Ilyass Front office NH Amsterdam Leidseplein
Dear Ronald, Thank you for taking a moment to share your experience in NH Amsterdam Leidseplein. We are looking forward to welcoming you again in the future! Best regards, Nicole
Dear Patricia, Thank you for taking a moment to share your experience in NH Amsterdam Leidseplein. We are looking forward to welcoming you again in the future! Best regards, Marta
4/10 แย่
Michael
8 ก.ย. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Michael
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Nicole วันที่ 10 ก.ย. 2023
Dear Michael, Thank you very much for sharing your experiences with us. On the other side, we apologize the hotel did not meet your expectations. We will share your feedback with our management in order to improve in a future. Kind regards, Nicole