การตอบกลับจาก Brand Experience Team วันที่ 26 มี.ค. 2024
Hi Mutasem,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6
4/10 แย่
Lindsay
เดินทางกับครอบครัวและเด็กเล็ก
24 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Staff are very friendly and helpful. I didnt enjoy listening to dogs barking all night and running up above my room.
Lindsay
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Nancy Y. วันที่ 5 มี.ค. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
4/10 แย่
WILLIAM G BARROWS
12 พ.ย. 2023
Heat was not working.
WILLIAM G BARROWS
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 16 พ.ย. 2023
Hi William,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
Very friendly staff, free coffee in lobby, professional payment, check in, etc., free TV (I don't have TV at home and I enjoyed animal planet and PBS!)
I could hear noise outside but inside my room was very quiet regarding next door neighbors.
Great shower and comfortable bed.
Desperately needs updated. Mirrors were filthy,had to get extra pillows,got for two days and had housekeeping knocking at at 9am the first mourning.
Donna
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Nancy Y. วันที่ 17 ต.ค. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
My room was dusty, and wreaked of urine. There were Mexicans standing outside at night and I did not feel safe at all. The first night someone was fumbling with my door handle. The second night someone was beating on the door. I took cleaning products out of my car and cleaned the room myself. It did not smell when I left and came back it wreaked of urine again!
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Nancy Y. วันที่ 17 ต.ค. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Floor felt sticky on my feet and the room was not not clean. Needs deep cleaning!
Brenda
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 29 ก.ย. 2023
Hi Brenda,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6
The room was lovely, clean, and smelt clean. Convenient for access, shopping, and dining.
Larry
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 29 ก.ย. 2023
Hi Larry, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
6/10 พอใช้
William
เดินทางกับครอบครัว
16 ก.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Overall average place but seeing a few Cockroaches
William
เข้าพัก 7 คืน, กันยายน 2023
การตอบกลับจาก Nancy Y. วันที่ 26 ก.ย. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Typical low cost hotel. Comfy bed. Clean room. Towels. Lots of restaurants nearby within walking distance. Didn’t feel uncomfortable while in room.
Christopher
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 12 ก.ย. 2023
Hi Christopher,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6
2/10 แย่มาก
Christopher
4 ก.ย. 2023
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Room was not ready when I checked in. Took over an hour to fl get it cleaned. Then they tried giving me last occupants stuff.
Had a handicap room this time, and really helped with my husband
Lloyd
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 29 ส.ค. 2023
Hi Lloyd,Thanks for your review, we really appreciate the support. Lilith#Team6
6/10 พอใช้
John
เดินทางกับคู่รัก
16 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
The room was ok, the first room was horrible smelled of smoke after requesting a non smoking room, 2nd room was a little better, probably won't stay at or recommend to anyone, sorry average is the best I can give. The employees were very nice and friendly.
John
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 29 ส.ค. 2023
Hi John,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
The main part of the room was very clean. The bathroom was dirty but the shower was amazing! Great water pressure and the hot water lasted forever! The beds were comfortable. My boyfriend said he slept better than at home. We would definitely stay here again.
Jesse
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Nancy Y. วันที่ 16 ส.ค. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
I liked that it was clean and just what we needed for a short overnight stay for a concert. Very reasonably priced and staff very friendly. 😊
Christine
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Nancy Y. วันที่ 16 ส.ค. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
The place smell like smoke, and was absolutely disgusting. All my clothes smell like smoke and my daughter’s. The bedding on the beds smells like smoke, and for two people who do not smoke it’s gross I didn’t even know you were allowed to smoke in Ohio hotels and that is something we should’ve been informed of because I never would’ve stayed here. I am absolutely pissed.
Carrie
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Nancy Y. วันที่ 16 ส.ค. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
การตอบกลับจาก Brand Experience Team วันที่ 7 ส.ค. 2023
Hi Michael,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6
If I didn’t need a bathroom I would have slept in my truck at the parking lot of Walmart. This was absolutely the worst place I have ever stayed. Lesson learned. Who even has smoking rooms anymore. Shower walls looked like blood or poop stained. No hair products.
Richard
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 1 ส.ค. 2023
Hi Richard,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
The lady Brittany was so kind I was struggling with booking a room online and she helped in so many ways and was very patient with me would definitely recommend
Lashea
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 1 ส.ค. 2023
Hi Lashea, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6
Do not stay here. I have stayed in alot of cheap hotels but this is the worst of the worst. People up all night, dogs fighting in room next to us. They whole place is dirty. Looks as if people live in some of the rooms.
Bryan
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Brand Experience Team วันที่ 18 ก.ค. 2023
Hi Bryan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
It was a fast and easy check-in. I had a choice of rooms and I had the luck of already being parked directly in front of one of them. The room was clean and comfortable.
Walter
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Brand Experience Team วันที่ 11 ก.ค. 2023
Hi Walter, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6