บริเวณภายนอก

รีวิว เดอะมิลล์วูด - อะบูทีคโฮเทล

3 out of 5

รีวิว

8.8

ดีเลิศ

คะแนน 10 - ดีเลิศ 574 จาก 1006 รีวิว" "
คะแนน 8 - ดี 289 จาก 1006 รีวิว" "
คะแนน 6 - พอใช้ 75 จาก 1006 รีวิว" "
คะแนน 4 - แย่ 39 จาก 1006 รีวิว" "
คะแนน 2 - แย่มาก 29 จาก 1006 รีวิว" "

9.2/10

ความสะอาด

8.8/10

พนักงานและบริการ

8.2/10

สิ่งอำนวยความสะดวก

9.0/10

สภาพของที่พักและสิ่งอำนวยความสะดวก

8.8/10

ความเป็นมิตรต่อสิ่งแวดล้อม

รีวิว

4/10 แย่

Frank, Seattle

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
They advertise on Expedia that they have airport shuttle service. When I arrived they told me that the service has not been operational for a while. Had to pay $20 to get from hotel to airport. The hotel should have made concessions for not delivering on what they advertised on Expedia.
เข้าพัก 1 คืน, เมษายน 2024

10/10 ดีเลิศ

Luis

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Exactly what I needed for a layover.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 17 เม.ย. 2024
Dear Luis, It is great to receive feedback from you regarding your recent stay at The Millwood, and we are thrilled to hear that our accommodation was perfect for your needs for a layover. We hope your stay was comfortable and you had easy access to everything you needed. We appreciate you choosing our hotel for your lodging needs on this trip, and we hope to remain your accommodation of choice in Millbrae for future visits. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Kaila

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Convenient and comfortable stay close to SFO. I felt safe here because of the secured entrance with use of your key card to get access to the rooms. Never seen this kind of security.
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 16 เม.ย. 2024
Kaila, we are thrilled to read your 5-star review of our hotel - thanks so much for sharing it with us and others! Safety and security are top priorities for us, and we put a lot of effort into upholding these aspects at our hotel. It's most rewarding to hear that you appreciated the secured entrance and access to the rooms and felt safe during your stay with us. We are also happy to know you had a comfortable stay at The Millwood and found our proximity to the airport convenient for your travels. Your complete satisfaction is our ultimate goal, and we hope to exceed your expectations each time you choose us. Thank you for staying with us on this journey. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

David

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Lives up to its name as a boutique hotel
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 15 เม.ย. 2024
Dear David, Thank you for your recent stay at The Millwood and for awarding us a perfect 5/5 rating! Your complete satisfaction is our top priority, and we are thrilled to hear that our boutique accommodations lived up to your expectations. We hope your stay was comfortable and you had a great time at our hotel in Millbrae. It was a pleasure to host you, and we look forward to welcoming you back soon for another positive experience. Thank you for choosing us. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Sierra

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Amazing!
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 15 เม.ย. 2024
Dear Sierra, It brings us immense joy to know that you had a fantastic experience at The Millwood in Millbrae - thanks so much for sharing your great experience with us and others! We always strive to provide you with the best possible stay here, and it's most rewarding to hear that you enjoyed your time with us. Your complete satisfaction is what drives us, and we'll continue working hard to make every interaction with us memorable and remarkable. Thank you for taking the time to leave us with a 5-star review. We sincerely appreciate your stay and your feedback. Have a safe trip, and see you again soon!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Ruby, Aurora

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
It was a quiet, clean and great location to the San Francisco Airport! We would definitely stay again!
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 15 เม.ย. 2024
Dear Ruby, Thank you so much for your valuable feedback! We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are delighted to hear that you found our property clean and quiet and the location convenient to the airport. We hope your stay was comfortable and you had easy access to everything you needed. We are thrilled to learn you plan to stay with us again, and we can't wait to have you back soon for another 5-star experience at The Millwood in Millbrae. Thank you for choosing us. Safe travels!Kind Regards,Vijay Patel General Manager

8/10 ดี

Simone

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very nice stay, with a pretty decent breakfast. Comfortable and clean.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 12 เม.ย. 2024
Simone, Thank you for taking the time to share your feedback about your recent stay at The Millwood. We're delighted to hear that you enjoyed your time with us and found our breakfast to be pretty decent. We take pride in providing comfortable and clean accommodations for our guests. Your comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back soon for another enjoyable stay. Have a fantastic day!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Nancy, Chapel Hill

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very pleasant hotel 10 minutes from SFO.
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Care Team วันที่ 8 เม.ย. 2024
Thank you so much for your stay and your valuable feedback, Nancy! We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are delighted to hear that you had a positive impression of our hotel and its location in relation to the airport. Thank you for giving us a 5-star review and sharing helpful information with prospective guests who may be reading the comments and considering a stay with us. Your satisfaction is what drives us, and we hope to see you again soon so we can provide another pleasant and convenient stay at The Millwood in Millbrae. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Nik

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Surprisingly excellent facilities for the price.
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 8 เม.ย. 2024
Thank you so much for your valuable feedback, Nik! It was our pleasure to host you at The Millwood in Millbrae, and we are thrilled to hear that you were pleasantly surprised by our facilities and found them excellent for the price - many thanks for your kind words and support! At our hotel, we always strive to exceed our guests' expectations, and we are so glad we achieved said task with you. Your satisfaction lets us know we're on the right track, and we eagerly await your next visit and the chance to exceed your expectations again. Thank you for making us your hotel of choice on this journey. We are grateful for the opportunity to serve you. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Pornnapha

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 28 มี.ค. 2024
Dear guest, Thank you for your recent stay at The Millwood and for sharing your thoughts about your experience through a perfect 5/5 rating. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we hope to see you again soon. Thank you for choosing us. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Ashley

เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The beautiful glass walls were very unique. I always love coming here because they’re always super clean with simple rooms. Perfect value for the cost.
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 25 มี.ค. 2024
Dear Ashley, We are always pleased to receive feedback from our guests in relation to their stays at The Millwood, and we are delighted with your rating and comments - thank you very much. We are happy to hear that you appreciated the beautiful glass walls and the high cleanliness standards of our rooms, and it's gratifying to know that our accommodation offered you perfect value for money - many thanks for supporting our product! Your continued patronage is greatly valued, and we remain dedicated to providing exceptional products/services to make every interaction with us pleasant and memorable. Thank you for staying with us on this journey. We hope to see you again soon. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Maria

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
The hotel it's cozy, clean, and it's quite as well!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 23 มี.ค. 2024
Dear Maria, Thanks so much for awarding us a perfect score! It is very rewarding to hear your perspective on our hotel, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and calming stay experience. We hope your stay was enjoyable and you had a great night's sleep at our hotel. It was a pleasure to host you, and we can't wait to have you back soon for another 5-star experience. Thank you for making The Millwood your preferred choice in Millbrae. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Michael

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Great
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 23 มี.ค. 2024
Thank you for reviewing your recent stay at The Millwood and giving us a positive review, Michael! We appreciate you sharing your 5-star experience with us and the community and are thrilled you had a great stay with us. It was a pleasure to host you, and we hope to have you back soon for another enjoyable experience at our hotel in Millbrae. Thank you for choosing us. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

David

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Outstanding Service and stay
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 13 มี.ค. 2024
Many thanks for the 5 out of 5 rating, David! It is a pleasure to read about your recent experience at The Millwood, and we are thrilled that you had an outstanding stay at our hotel. As we hold ourselves to exemplary service standards, it's most rewarding to hear that you received exceptional service from our team. Your feedback inspires us to keep pushing forward and continue striving for excellence in all that we do. We look forward to having you back with us soon for another memorable experience. Thank you for staying with us on this journey. We wish you safe and happy travels ahead!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

You Mi

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Friendly staff, clean great hotel. Will be back to stay again!
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 11 มี.ค. 2024
Dear guest, Thank you for sharing your rating of our hotel in Millbrae. It is always a pleasure to receive positive feedback from our guests, and we are delighted to hear that you had a great impression of The Millwood and found our facility clean and the staff friendly. Your kind words are humbling, and we appreciate your gracious comments greatly. It brings us great joy to know that you intend to stay with us again, and we can't wait to have you back soon so we can share another 5-star experience with you. Thank you for your business and your support. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Rudy

เดินทางกับครอบครัว
ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Clean environment
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Customer Care Team วันที่ 8 มี.ค. 2024
Dear Rudy, Many thanks for rating your recent stay at The Millwood with five stars. Providing our guests with clean and comfortable accommodations is our top priority, and we are happy to hear you noticed and appreciated the clean environment of our hotel - thank you for acknowledging our cleanliness standards! We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back with us again. Thank you for choosing us. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Anna, shibuyaku

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 4 มี.ค. 2024
Thank you for the 5 out of 5 rating, Anna - it's much appreciated! It was our pleasure to host you, and we are so pleased you had a positive experience at The Millwood. We hope everything was in order and you had easy access to your essentials. We eagerly await your next visit and look forward to sharing another memorable experience with you upon your return. Safe travels!Kind Regards,Vijay Patel General Manager

8/10 ดี

Flordeliza

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 29 ก.พ. 2024
Dear Flordeliza, Thank you for taking the time to review your recent stay at The Millwood in Millbrae. We are pleased to learn you had a positive overall experience at our hotel, as reflected in your 4/5 rating. We hope your stay was comfortable and you had easy access to everything you needed. We're always striving for excellence, and your insights are helpful. Should you have any suggestions or feedback, please feel free to share. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to deliver a 5-star experience during your next stay. Thank you for choosing us. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

David

เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
convenience to mills hospital
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 28 ก.พ. 2024
Dear David, Thank you for choosing The Millwood for your stay in Millbrae. It was a pleasure to host you, and we are pleased to know our location was convenient for you. We also hope your stay was comfortable and you enjoyed the restful boutique experience we aim to provide our guests. Thank you for staying with us on this journey. We eagerly anticipate your return for another 5-star experience. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Mary

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Helpful staff, clean room
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 28 ก.พ. 2024
Dear Mary, We appreciate your choice to stay at The Millwood and are grateful for the perfect 5/5 rating. As we are committed to high customer service and cleanliness standards, we are thrilled to hear that you found our staff helpful and the room clean. It was a pleasure to host you, and we look forward to seeing you again soon for another positive experience at our hotel in Millbrae. Thank you for choosing us. Safe travels!Kind Regards,Vijay Patel General Manager

8/10 ดี

Steve

ชื่นชอบ: พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 27 ก.พ. 2024
Dear Steve, Thank you for taking the time to review your recent stay at The Millwood in Millbrae. We appreciate your feedback and are pleased to learn you had a positive overall experience at our hotel. We hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything we can do to make your next experience even more enjoyable. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to share a 5-star experience with you on your next stay. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Caroline

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The check in process was very quick and easy. The room was very clean. Definitely a place I'll stay in again the next time I have an overnight layover.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 16 ก.พ. 2024
Dear Caroline, We are always pleased to receive feedback from our guests in relation to their stays at The Millwood, and we are delighted with your rating and comments - thank you very much. As we always strive to exceed our guests' expectations of comfort, cleanliness, and convenience, it's gratifying to know that you appreciated the cleanliness of your room and that you had a quick and easy check-in experience. Hearing that we remain your accommodation of choice here for any upcoming overnight layover truly makes us happy, and we look forward to welcoming you back many more times in the future. Thank you for staying with us on this journey. Safe travels!Kind Regards,Vijay Patel General Manager

6/10 พอใช้

Rita

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room itself was very clean with a very nice bathroom. But it is really just a converted motel with rooms around a large parking lot and the dining options are extremely limited, mainly frozen burritos or cuppa soup, which can be heated in the microwave and there were only a couple of restaurants which are a relatively long walk away in what appears to be a light industrial area. One problem with my room was the coffee maker, a real necessity in the morning, did not work, and it took two staff on two separate occasions to come in and try and fix it, and once “fixed “overflowed. The staff was nice enough to bring me a cup of coffee. On the positive side, the staff were all very nice and made sure the taxi I requested was there on time. There is also a nice breakfast that starts at 6:30 but you better be there really early it goes pretty fast.
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 8 ก.พ. 2024
Dear Rita, Thank you for staying with us on this journey and for taking the time to share your recent experience at our hotel. We are glad to hear you liked the bathroom and appreciated the cleanliness of the room, and it's nice to know that our staff left a positive impression on you with their excellence in customer service. At The Millwood, we want all aspects of your stay to be exceptional, so we are somewhat disappointed that certain elements of your visit failed to exceed your expectations. We regret the inconvenience caused due to the issue you experienced with the coffee maker in your room. We can assure you that the coffee maker has now been fixed and thoroughly checked by our maintenance team. We do appreciate that you have acknowledged the service provided by our staff in relation to your concern, and we hope you enjoyed the cup of coffee. Regarding the dining options, we value your feedback and will keep your comments in mind as we are constantly working on improving our product/service for the betterment of the guest experience. As for the location, our guests usually love our convenient location as it offers easy access to the 101 Bayshore Freeway, Interstate 280, BART (Bay Area Rapid Transit), and Caltrain for time-saving commuting to San Francisco or Silicon Valley and is close to the airport, too. Furthermore, our hotel is ideally situated in a walkable city with restaurants, fast food, shopping, and golf courses. It's unfortunate that our great location did not particularly appeal to you. Thank you for considering our accommodation for your stay in Millbrae and for taking the time to post your review. We appreciate both and hope to have another opportunity to host you more successfully in the future. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Anne Alwin

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Care Team วันที่ 6 ก.พ. 2024
Dear Anne, thank you for the 5 out of 5 rating - it's much appreciated! It's great to know that you had a positive experience at The Millwood, and we hope to remain your accommodation of choice here for future visits. Enjoy your travels, and see you again soon!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Karina

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Super cute spot. Slept well, ate good and staff was friendly :)
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 6 ก.พ. 2024
We are delighted to read your 5-star review, Karina - thank you! It's great to hear that you loved our accommodation and found the staff friendly, and we are pleased to know that you had a restful night at our hotel. We also hope you enjoyed our food offerings. It was a pleasure to host you, and we look forward to seeing you again soon so we can share another memorable experience with you at The Millwood. Thank you for staying with us on this journey. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Koral

ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 1 ก.พ. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 ดีเลิศ

Alan

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Staying at the Millwood was great. I was easy to check-in and the rooms were to be expected. It is super convenient to get to SFO airport and only took me 5 minutes in the morning which is the biggest plus.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 29 ม.ค. 2024
Dear Alan, We are always pleased to receive feedback from our guests in relation to their stays at The Millwood, and we are delighted with your rating and comments - thank you very much. We are so glad to hear that the rooms lived up to your expectations, and it's great to know that our location was convenient for your travel to the airport. We are also happy to read that you had an easy check-in experience and that you had a great stay with us - this is exactly the kind of feedback we strive to receive from our guests! It was a pleasure to host you, and we can't wait to welcome you back soon for another 5-star experience. Enjoy your travels, and thank you for choosing us!Kind Regards,Vijay Patel General Manager

6/10 พอใช้

elizabeth

เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 21 มี.ค. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 ดีเลิศ

Myra

ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Very attractive, clean, comfortable
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 22 ม.ค. 2024
Dear Myra, We appreciate that you have taken the time to let us know how you perceived The Millwood, and we are thrilled to read about your impression of our hotel - thank you for your kind words and support! We are glad that you enjoyed our clean and comfortable accommodations, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we can't wait to have you back soon for another 5-star experience. Thank you for staying with us on this journey. Safe travels!Kind Regards,Vijay Patel General Manager

8/10 ดี

Harish

ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
A modest stay that works on a budget. Great food served at the breakfast.
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 19 ม.ค. 2024
Dear Harish, Thank you for choosing The Millwood for your stay in Millbrae. We appreciate you taking the time to review us and are pleased to learn you had a positive overall experience at our hotel. We are glad our accommodation fits your budget, and it's great to know that you enjoyed our breakfast offering. We also hope everything was in order and you had a pleasant and comfortable stay with us. Your complete satisfaction is our top priority, so if there's anything specific you'd like to see more of, please don't hesitate to share it with us. Your insights are invaluable in helping us enhance our product/service. We look forward to seeing you again soon and hope to delight you with a 5-star experience on your next stay. Safe travels!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

ผู้เข้าพักจริง

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Exceeded my expectations
Excellent location in a safe neighborhood close to gas stations, pizza parlors, Chinese restaurants, Starbucks, and most importantly, a skip and a hop from San Francisco International Airport; 20 minutes to SF Embarcadero, Civic Center area, and 30-40 minutes to Redwood City and Stanford University, you get a lot for the value at the Millwood. Free parking is a major plus. Complimentary breakfast has many offerings though I wish the scrambled eggs were warmer. Hot coffee (grounds from Philz Coffee) was tasty and hot. My room was spacious and clean. Mattress was firm and comfortable. Heater worked and kept me toasty in the room. Everything was in good working condition and the interior appeared to have been renovated and well maintained. I would definitely come back to this hotel again.
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 12 ม.ค. 2024
Dear guest, what a wonderful review to have read! We are blown away by your review. At The Millwood, we always strive to exceed our guests' expectations, and it is most rewarding to hear that we have done so for you. From the excellent location, clean and spacious room, and comfortable mattress to the complimentary parking and breakfast services, hot coffee, and functional heater, it's great to hear that so many aspects of your stay pleased you so much, and the information you've provided will be beneficial for travelers who are considering a stay with us. We are also pleased to know that you noticed and appreciated our recent upgrades and found everything in good working condition and well-maintained. Regarding the scrambled eggs, we are grateful for the honest feedback, as it allows us to identify areas for improvement and enhance the overall experience for our guests. Our staff has been notified to ensure the highest quality possible for our guests. Thank you for taking the time to go into so much detail to demonstrate how happy you were with your stay experience at our hotel. It was a pleasure to host you, and we look forward to having you back many more times in the future. Enjoy your travels, and thank you for choosing us!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Robert

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 17 ม.ค. 2024
Dear Robert, Thank you for choosing The Millwood for your stay in Millbrae. We appreciate you taking the time to review us and are pleased to know you had a 5-star experience at our hotel. We hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to seeing you again soon. Safe travels!Kind Regards,Vijay Patel General Manager

8/10 ดี

Daniel

เดินทางกับคู่รัก
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 9 ม.ค. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 ดีเลิศ

Rachelle

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This is a very sweet motel / inn that I’ve stayed several times now. The staff are so nice and the rooms are immaculate. They’ve tried to think of every comfort. Special regards to RJ at the front desk who helped when I was sick this time.
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 9 ม.ค. 2024
Many thanks for the wonderful review, Rachelle! It is always a pleasure to receive positive feedback from our valued guests, and we are truly grateful for your kind words and 5-star rating - thank you! At The Millwood, it is our mission to provide superior customer service and make every possible effort to ensure our guests' comfort and satisfaction, so it always feels great when our efforts are appreciated. We are glad that you found the rooms immaculate, and it's great to know that our staff left a positive impression on you. We are also pleased to hear that our front desk personnel provided you with excellent service during your stay. We'll make sure we pass your kind words along to RJ, who we know will be delighted to read your comment. Thank you for your continued patronage. Your support is invaluable to us, and we remain committed to continue working hard to make every interaction with us exceptional and memorable. On behalf of our entire team, we wish you good health and safe travels. Hope to see you again soon!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Rachelle

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Customer Care Team วันที่ 9 ม.ค. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 ดีเลิศ

Vanessa

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 9 ม.ค. 2024
Thank you for the 5 out of 5 rating, Vanessa! It's great to be at the receiving end of such a wonderful rating, and we hope you had an exceptional stay with us. It was a pleasure to host you, and we look forward to having you back at The Millwood many more times in the future. Enjoy your travels & Happy New Year! Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Dominique

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 4 ม.ค. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 ดีเลิศ

Angie

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 4 ม.ค. 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 ดีเลิศ

John

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 2 ม.ค. 2024
Many thanks for the 5 out of 5 rating, John - it's greatly appreciated! We are so glad you had a positive experience at The Millwood, and we hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Have a safe trip & Happy New Year! Kind Regards,Vijay Patel General Manager

8/10 ดี

Jay

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
good
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 19 ธ.ค. 2023
Dear Jay, Thank you for taking the time to share your feedback about your recent stay at The Millwood. We appreciate your honest review and are pleased to hear that you had a positive overall experience at our hotel. Your complete satisfaction is our ultimate goal, so if there are specific aspects or areas where you feel we can improve to make your next visit even more enjoyable, please don't hesitate to share them with us. Your insights are invaluable in helping us enhance our product/service. We look forward to having you back soon and hope to delight you with a 5-star experience on your next visit. Have a safe trip, and thanks again for choosing us!Kind Regards,Vijay Patel General Manager

8/10 ดี

Jay

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 19 ธ.ค. 2023
Dear Jay, Thank you for choosing The Millwood for your stay in Millbrae and leaving us a positive rating. We really appreciate your business and your feedback. We hope your stay was comfortable and you had easy access to everything you needed. Your complete satisfaction is our ultimate goal, so if there's anything specific you'd like to see more of, please don't hesitate to let us know. We look forward to having you back soon and hope to delight you with a 5-star experience on your next visit. Safe travels!Kind Regards,Vijay Patel General Manager

8/10 ดี

Cameron

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 12 ธ.ค. 2023
Dear Cameron, Thank you for choosing to stay at The Millwood and leaving us a positive rating. We really appreciate your business and your review. We hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon and hope to delight you with a 5-star experience on your next visit. Until then, safe travels!Kind Regards,Vijay Patel General Manager

8/10 ดี

Jean-Michel

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก, ความสะดวกสบายของห้องพัก
Bien
2 sejours dans ce motel proche de l'aeroport, en 2019 et en 2023.... Chambre calme et confortable et excellent petit dejeuner
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 12 ธ.ค. 2023
Dear Jean-Michel, It is great to receive feedback from you regarding your recent stay at The Millwood, and we are pleased to hear that you had a positive overall impression of our accommodations. We are glad that you enjoyed our breakfast offering and the quiet, comfortable room, and we hope everything was in order and you had easy access to your essentials. If there's anything specific you'd like to see more of, please don't hesitate to let us know. Your insights are invaluable in helping us enhance our product/service. We appreciate your continued patronage and hope to have the pleasure of serving you again in the future. Have a safe trip, and see you again very soon!Kind Regards,Vijay Patel General Manager

8/10 ดี

Timothy J

เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Care Team วันที่ 8 ธ.ค. 2023
Dear Timothy, Thank you for the positive rating. We really appreciate it. We hope your stay at The Millwood was comfortable and you had easy access to everything you needed. If there's anything specific you'd like to see more of, please don't hesitate to let us know. Our guests' complete satisfaction is our top priority, and your insights are invaluable in helping us enhance our product/service. We look forward to having you back soon and hope to delight you with a 5-star experience on your next visit. Until then, safe travels!Kind Regards,Vijay Patel General Manager

2/10 แย่มาก

xiaodi

เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Customer Care Team วันที่ 20 ธ.ค. 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 ดี

kristine

เดินทางกับครอบครัว
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Charming , comfortable , and convenient Great area with everything & anything you need.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Customer Care Team วันที่ 1 ธ.ค. 2023
Dear Kristine, We appreciate that you have taken the time to let us know how you perceived our accommodation, and we are pleased to hear that you found The Millwood charming, comfortable, and convenient - thank you very much! We are glad you loved the hotel's location, and we hope your stay was relaxing and you had easy access to everything you needed. If there are specific aspects or areas where you feel we can improve to make your next visit even more enjoyable, please don't hesitate to share them with us. Your insights are invaluable in helping us enhance our services. We look forward to the opportunity to welcome you back in the future and ensure that your next stay with us is a 5-star experience. Have a safe trip!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Sarah

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
I think I will stay there again in future.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Customer Care Team วันที่ 1 ธ.ค. 2023
Dear Sarah, Thank you for staying at The Millwood and leaving us a 5-star review. We really appreciate it. We hope everything was in order and you had easy access to your essentials. We are happy to hear that you'd consider staying with us again, and we can't wait to exceed your expectations every time you choose us. Safe travels, and see you again very soon!Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Martin

เดินทางเพื่อธุรกิจ
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Dry clean, safe and quiet. Modern building and room. Great price and breakfast was enjoyable. Will use again for sure
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Customer Care Team วันที่ 28 พ.ย. 2023
Martin, we are delighted to read your 5-star review - thank you so much for the kind words! We are glad you enjoyed our breakfast offering and clean, quiet, safe, and modern accommodations, and it's nice to read that our price suited you. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back at The Millwood many more times in the future. Do travel safely, and see you again very soon!Kind Regards,Vijay Patel General Manager

8/10 ดี

Denise

ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The young staff at the reception desk were lovely and helpful.
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Customer Care Team วันที่ 27 พ.ย. 2023
Dear Denise, Thank you for choosing to stay at The Millwood and taking the time to share your feedback with us. We are overjoyed to read your comment about our helpful reception staff, and we will be sure to pass your kind words along to our front desk personnel, who we know will be delighted to read your comment. We also hope your stay was comfortable and you had easy access to everything you needed. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know. We look forward to having you back soon for another pleasant stay during your next trip to the area. Thank you for the positive rating. Your feedback is greatly appreciated.Kind Regards,Vijay Patel General Manager

10/10 ดีเลิศ

Laurie Ann

เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Customer Care Team วันที่ 12 ธ.ค. 2023
Dear Laurie, Thank you for the 5-star review - it's much appreciated! We hope your stay was comfortable and you enjoyed your time at The Millwood. We are glad to have met your expectations on this visit, and we can't wait to welcome you back for another memorable experience. Have a safe trip, and thanks again for choosing us!Kind Regards,Vijay Patel General Manager