We reserved a room with 2 queens. Our flight was delayed so we arrived late. They gave our room away before we arrived and assigned us to “the only room they had left”. We ended up in a room with one bed, two pillows, two towels, and our family of four who are all 16 . We offered to buy a second room and they told us that they were all booked. So we paid a premium and nobody slept. Most miserable hotel night in ages. Next time we will get our rental car and drive to another hotel.