Hotel attached to Ciputra shopping mall, also walkable distance to Neo Soho and Central park shopping mall. Very convenient finding dinner :) What i don't like is that the hotel charge fee just when gojek or grab comes in to pick you up.
Mint
เข้าพัก 5 คืน, ตุลาคม 2018
การตอบกลับจาก Hotel Ciputra Jakarta วันที่ 8 ธ.ค. 2018
Dear Valued Customer,
Thank you very much for posting your online review about the service and our hospitality on Expedia.
We are delighted to hear that you enjoyed our hotel and you were very pleased with the hotel location which attached to Ciputra Mall and another big Mall, Neo Soho and Central Park Mall. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA.
Looking forward to welcoming you soon at our hotel!
Hospitality Regards,
Michael G. Perdikaris
General Manager
Hotel Ciputra Jakarta
& Cluster GM HCJ and Hotel Ciputra Semarang
6/10 พอใช้
Wuttijat
30 ต.ค. 2018
ชื่นชอบ: ความสะดวกสบายของห้องพัก
Wuttijat
เข้าพัก 1 คืน, ตุลาคม 2018
การตอบกลับจาก Michael G. Perdikaris วันที่ 31 ต.ค. 2018
Dear Valued Customer,
We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia.
Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta.
Hospitality Regards,
Michael G. Perdikaris
General Manager
& Cluster General Manager HCJ and Hotel Ciputra Semarang
6/10 พอใช้
Pongsakorn, Samutprakarn
7 ธ.ค. 2015
ชื่นชอบ: ความสะอาด
Better than before
Just renovated! Before I didn't like this hotel bcoz it's so old but now they renovated to be a lot better.However,WiFi still slow and shower has small pressure.However,Location is near to airport.
Dear Valued Customer,
Thank you very much for posting your online review about the service and our hospitality on Expedia.
Rest assured that we value greatly your honest feedback and that we have taken care of all your points accordingly.
We look forward to welcoming you back soon to our hotel!
Hospitality Regards,
General Manager
6/10 พอใช้
Wincent
14 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Found a cockroach in the bathroom on first day, and got smoking room on first despite reservation on non-smoking room. Its nearby shopping malls though, very convenient.
Wincent
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris วันที่ 14 เม.ย. 2024
Dear Mrs. Wincent, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.
8/10 ดี
Futoshi
5 มี.ค. 2024
Reasonable
Futoshi
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris. วันที่ 6 มี.ค. 2024
Dear Futoshi,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
8/10 ดี
RYUJI
1 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
RYUJI
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris วันที่ 2 มี.ค. 2024
Dear Ryuji,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
Overall a good property to stay at with an easy access internally to Ciputra mall. Convenient location for meetings in west and south Jakarta.
ARNAV
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 12 ก.พ. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
I received a 5-star treatment. All the employees were kind, helpful and going out of their way to meet my need. The customer service was above and beyond my expectations. Thank you kindly for making my stay immensely satisfying.
Rajcoomar
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris วันที่ 11 ก.พ. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
The room was a lot more rundown than we thought. The bathroom especially needs some renovation - the shower head needs replacing as it was malfunctioning. The hotel staff were nice and we were able to check in slightly earlier. The buffet breakfast was good too but I wish they labelled items that were vegetarian as I accidentally ate meat because the sliders looked vegetarian from the outside but there was a sneaky slice of salami stuck to the bread :( we loved that the hotel was connected to the mall and we spent most of our time there :)
Fawziyah
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 3 ก.พ. 2024
Dear Mrs. Fawziyah, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 24 ธ.ค. 2023
Dear Kristina,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Hospitality regards,Michael G. Perdikaris, MBA Clu วันที่ 22 ธ.ค. 2023
Dear Tzu_Hsiang,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
6/10 พอใช้
AKIRA
เดินทางเพื่อธุรกิจ
28 พ.ย. 2023
The service get poor and reception is so slower
AKIRA
เข้าพัก 8 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hospitality regards,Michael G. Perdikaris, MBA Clu วันที่ 28 พ.ย. 2023
Dear Mr. Akira , Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.
10/10 ดีเลิศ
Angeline, Philadelphia
19 พ.ย. 2023
Angeline
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 10 ธ.ค. 2023
Dear Angeline,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
Beautifull hotel, good Facility, nice staff, everything i hope for
Patrick
เข้าพัก 17 คืน, ตุลาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 17 พ.ย. 2023
Dear Patrick,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
10/10 ดีเลิศ
David
15 พ.ย. 2023
David
เข้าพัก 8 คืน, กันยายน 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 16 พ.ย. 2023
Dear David,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Michael G. Perdikaris วันที่ 14 พ.ย. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
It was one of the wonderful vacation
As usual good stay with best staff
Every thing was good
tariq
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 12 พ.ย. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
Was only in hotel for one night but was a pleasant experience very helpful staff
Vinko
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 1 พ.ย. 2023
Dear Vinko,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
6/10 พอใช้
Fazlinah Abdul
เดินทางกับคู่รัก
30 ต.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Nearby to mall.
Fazlinah Abdul
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 30 ต.ค. 2023
Dear Fazlinah Abdul,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
I was given a flexible room on the 9th floor. Which is you allow to smoking or you don't have to if you not smoker. The on that only bothersome are most the guests that stay in that 9th floor smoking with their doors open. And it actually stinks the entire floor and some of the smoke get into the gab between your door and floor. But the staff and management of the hotel are above and beyond. They moved me to the 15th non-smoking room with top-notch amazing room. I really appreciate the hotel employees staff and management. They're perfect in so many ways. Very helpful, Polite and accommodating. This is will be the hotel that I will stay again next year when I come back to Jakarta for sure.
ผู้เข้าพักจริง
เข้าพัก 5 คืน, ตุลาคม 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 24 ต.ค. 2023
Dear Kezia,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
Very sweet and nic stay as usual
Staff is fantastic and very helpful
Management is very great make your stay is very sweet
Thank you
tariq
เข้าพัก 4 คืน, ตุลาคม 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 22 ต.ค. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
I think I made mistake by choosing "flexible room" (you can smoke or not)
Because some guests smoking with their room doors open. And it's kinda bothersome.
Chad
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Hospitality regards,Michael G. Perdikaris, MBA Clu วันที่ 17 ต.ค. 2023
Dear Mr. Chad, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.
Goed was ontbijt want het eten herinnert mij op het eten van ons wijlen moeder.
Uniek is lekker zwemmen 7de floor, en niet goed was niks. Bedankt
Melchianus
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 13 ต.ค. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Michael G. Perdikaris วันที่ 12 ต.ค. 2023
Dear AungThank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Michael G. Perdikaris วันที่ 1 ต.ค. 2023
Dear Romauli,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 28 ก.ย. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Michael G. Perdikaris วันที่ 19 ก.ย. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 17 ก.ย. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 18 ก.ย. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 17 ก.ย. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
10/10 ดีเลิศ
Alvin
เดินทางเป็นกลุ่ม
9 ก.ย. 2023
ชื่นชอบ: ความสะอาด
Alvin
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 11 ก.ย. 2023
Dear Alvin,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
การตอบกลับจาก Michael G. Perdikaris วันที่ 6 ก.ย. 2023
Dear Ketlien,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
6/10 พอใช้
Makoto
เดินทางเพื่อธุรกิจ
26 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Shopping mall is right next to the hotel.
Breakfast was great!
Makoto
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 26 ส.ค. 2023
Dear Makoto,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
6/10 พอใช้
Midori
เดินทางเพื่อธุรกิจ
26 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Staffs are very friendly and nice!
Midori
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 26 ส.ค. 2023
Dear Midori ,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
6/10 พอใช้
Tim
11 ส.ค. 2023
Tim
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 31 ส.ค. 2023
Dear Tim,Thank you very much for posting online review and rating. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!
The services facilitate by all staffs was outstanding and remarkable. They willing to go extra miles and provide any kind of assistance needed by the guest. Homage to CIPUTRA HOTEL JAKARTA
Nancy
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Hospitality Regards, Michael G. Perdikaris, MBAGM วันที่ 9 ส.ค. 2023
Dear Ms. Nancy,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBAGM HCJ
การตอบกลับจาก Michael G. Perdikaris วันที่ 7 ก.ค. 2023
Dear Mr. Koji,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBAGM HCJ
Dirty, Bath curtain was fusty. Bath towels are brown-colored . No coffee is served in breakfast. When we finished a dish, staff comes soon to take it back to kitchen. Leave me alone and give me time to relax.
Finally, lounge manager was terrible. He or she stopped serving alcohol like beers and wines suddenly due to Moslem religious reason though they did not let us know before that and hotel charge is including such lounge service charge. I suggest you not to use this duty hotel.
Kazuhiro
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 30 มิ.ย. 2023
Dear Mr. Kazuhiro, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related ( Because of the room cleanliness and staff service ) We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality regards,Michael G. Perdikaris, MBA Cluster General Manager HCJ and HCS
การตอบกลับจาก Michael G. Perdikaris วันที่ 18 มิ.ย. 2023
Dear Mr. Sangsub,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBACluster GM at HCJ/HCS and GM HCJ
This is the best hotel I really enjoy to stay in
Staff is very friendly and good place connected to mall
Simply it may favorite hotel
tariq
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 2 มิ.ย. 2023
Dear Mr. Tariq, Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
The room so dark , not enough lighting , broken dest lamp ,the bath tub or shower very very slippery , I was moving 3 different room when check in ... looking better lighting and the bath room . the staff very ecellence
Anna
เข้าพัก 13 คืน, พฤษภาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 30 พ.ค. 2023
Dear Mrs. AnnaThank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related ( Because of the room lighting and other room facilities condition )We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality regards,Michael G. Perdikaris, MBA Cluster General Manager HCJ and HCS
6/10 พอใช้
Edward
28 พ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
maintenance or upgrades to old room and appliances needed.
Edward
เข้าพัก 10 คืน, พฤษภาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 29 พ.ค. 2023
Dear Mr EdwardThank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related (Because: maintenance or upgrades to old room and appliances neededWe have taken the necessary measures and are coordinating with the relevant departments to improvementOnce again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We are waiting for Mr/Mrs (Name) to return to Hotel Ciputra Jakarta. Warm regards,Michael G. Perdikaris, MBACluster General Manager HCJ and HCS
8/10 ดี
Bo
28 พ.ค. 2023
Bo
เข้าพัก 7 คืน, พฤษภาคม 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 30 พ.ค. 2023
Dear Valued Customer, Thank you very much for your rating. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ
10/10 ดีเลิศ
Iki
26 เม.ย. 2023
Iki
เข้าพัก 4 คืน, เมษายน 2023
การตอบกลับจาก Michael G. Perdikaris วันที่ 27 เม.ย. 2023
Dear lki,Warmest Greetings from Hotel Ciputra Jakarta …Really appreciate your feedback on Expedia.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBACluster General Manager of Hotel Ciputra Jakarta & Hotel Ciputra Semarang
Though the hotel is a bit old in its fixtures, but the water pressure for shower is really good, the best among hotels I stayed in Indonesia. Also, hotel is linked to the mall (just with 30 seconds walk) that shopping or eating is very convienent.
YUK
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Michael G. Perdikaris, MBA วันที่ 13 เม.ย. 2023
Dear YUK,Thank you very much for posting online review and rating about our hotel in Expedia especially about the shower and location which close to the mall.We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority.We look forward to welcoming you back soon to our hotel!Hospitality Regards,Michael G. PerdikarisGeneral Manager of Hotel Ciputra Jakarta
8/10 ดี
CHAN
12 เม.ย. 2023
CHAN
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก Michael G. Perdikaris, MBA วันที่ 13 เม.ย. 2023
Dear Chan.Thank you very much for posting online review and rating about the service and our hospitality on Expedia.We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority.We look forward to welcoming you back soon to our hotel!Hospitality Regards,Michael G. PerdikarisGeneral Manager of Hotel Ciputra Jakarta
10/10 ดีเลิศ
Oppy Salimah
4 เม.ย. 2023
Oppy Salimah
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Michael G. Perdikaris, MBA วันที่ 6 เม.ย. 2023
Dear Mr Mohammed,Warmest Greetings from Hotel Ciputra Jakarta …Really appreciate your rating to our Hotel.A warm thank you from all of us in Hotel Ciputra Jakarta and we are looking forward to serving you again on your next visit.Hospitality Regards,Michael G. Perdikaris, MBACluster General Manager of Hotel Ciputra Jakarta & Hotel Ciputra Semarang
Hotel towels turn yellow and are too old.
Breakfast Foods and coffee quality to be improved
Thank you to Pak Andoko, a very helpful and patient person to arrange the transportation for my schedule.
KOK SENG
เข้าพัก 5 คืน, มีนาคม 2023
การตอบกลับจาก Michael G. Perdikaris, MBA วันที่ 30 มี.ค. 2023
Dear Kok Seng,Warmest Greeting from Hotel Ciputra Jakarta, the heart and soul of West Jakarta!Thank you very much for sharing your experience during your stay in Hotel Ciputra Jakarta in Expedia.I have noted your comments in regards to the cleanliness about the towels and also food and coffee quality which need to be improved. Rest assured, I will ensure this is shared with our leaders as to improve it accordingly.We also thank you for your appreciation to our staff service like Pak Andoko who help you for the transport. Should you have any other issue please do not hesitate to let us know. We are glad to know further and should you have any future booking, we are also happy to arrange the room for you.We are looking forward to welcoming you back at the earliest.Thank you,Sincerely YoursMichael G. Perdikaris, MBAGeneral Manager of Hotel Ciputra Jakarta