The staff were so friendly and wonderful. I just feel the hotel was lacking just a little. It was beautiful, but you were sent somewhere else to get cash to buy quarters for laundry. A lot of hotels already have card readers on their machines. It was a little hard to coordinate room cleaning, especially being in an accessible room with someone with a disability. I was kinda sad no out or indoor pool or hottub. The area was great and the hotel was very well kept very nice!