View from room

Reviews of Hotel Grand Arc Hanzomon

3.5 out of 5
Hotel Grand Arc Hanzomon
1-1, Hayabusa-cho, Chiyoda-ku, Tokyo, Tokyo-to

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 1004 reviews" "
Rating 8 - Good. 383 out of 1004 reviews" "
Rating 6 - Okay. 53 out of 1004 reviews" "
Rating 4 - Poor. 9 out of 1004 reviews" "
Rating 2 - Terrible. 7 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Felix Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb! And the staff was very helpful and kind
Stayed 3 nights in Mar 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff & hotel overall. The rooms are on the smaller side (as with many in Tokyo) but it was the perfect hotel for our stay. The room has everything you need and more, and the bath amenities are great. Breakfast was also included and good. 3-5 min walk from metro station, overall great place.
Stayed 5 nights in Mar 2024

10/10 Excellent

Shiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024

10/10 Excellent

Mia

Stayed 2 nights in Dec 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casual Elegant and Relaxed
The hotel has a great location, the ambient and feel in the hotel is elegant but relaxed, rooms are comfortable, we got a room with a view, definitely recommended. And what the breakfast buffet was amazing!! Would stay again there for sure!!
Stayed 5 nights in Oct 2023

8/10 Good

Steffi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as a note if youre booking a Japanese style room, the beds will be laid out each evening and pack away during the day. So if youre looking for an afternoon nap, you may just end up lying on the tatami mats. This is pretty standard for these kinds of rooms though.

8/10 Good

TAKASHI

Stayed 2 nights in Dec 2023

8/10 Good

TETSUYA

Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there are super friendly and helpful.
Stayed 12 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms with a great view
Nice room, good view.
Stayed 1 night in Dec 2023

10/10 Excellent

Piotr

Stayed 5 nights in Nov 2023

10/10 Excellent

dazhi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view!
Stayed 4 nights in Nov 2023

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Nov 2023

10/10 Excellent

shigeki

Stayed 1 night in Nov 2023

10/10 Excellent

Hideaki, Los Angeles

Stayed 4 nights in Nov 2023

10/10 Excellent

Shuai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly
Stayed 3 nights in Nov 2023

8/10 Good

Tomoko

Stayed 1 night in Nov 2023

8/10 Good

Tomoko

Stayed 1 night in Nov 2023

8/10 Good

Lee Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, staff is helpful, efficient and polite. Only thing is the room is on the small side. But then it’s bright and the view is excellent.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the Imperial Palace grounds. Walkable to the Imperial Palace. Hotel is very clean and well managed. Staff is always ready to help.
Stayed 3 nights in Oct 2023

8/10 Good

NAM SIK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and close to underground rails. Also not too far to the Ginza street.
Stayed 3 nights in Oct 2023

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very convenient located , the hotel is very clean and the staff very helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the atmosphere and the view from our room was very nice, close to the palace.
Stayed 1 night in Oct 2023

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

KAZUHIRO

Stayed 1 night in Oct 2023

8/10 Good

Alice

Stayed 2 nights in Oct 2023

10/10 Excellent

Akemi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give 4 stars this hotel. Very clean/ kindness staff. Locations are great. Easy access to subway.
Stayed 3 nights in Oct 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by the excellent value of this hotel. The staff is very helpful. Best deal in Tokyo!
Stayed 3 nights in Oct 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and the Japanese Style room was a great experience!
Stayed 3 nights in Oct 2023

8/10 Good

kei

Stayed 1 night in Oct 2023

10/10 Excellent

Wai Ying Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand setting of the hotel front entrance gives a good image and guest welcoming atmosphere.
Stayed 6 nights in Sep 2023

8/10 Good

Andrew

Stayed 1 night in Oct 2023

10/10 Excellent

WONJUNG

Stayed 5 nights in Sep 2023

10/10 Excellent

WONJUNG

Stayed 5 nights in Sep 2023

8/10 Good

Gideon

Stayed 3 nights in Sep 2023

10/10 Excellent

KYUNGHEE

Stayed 4 nights in Sep 2023

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, staff very well prepared and best location for hotel. The double room itself was clean and perfect for two people and the price was the best.
Stayed 7 nights in Sep 2023

2/10 Terrible

Mihoko

Stayed 1 night in Sep 2023

10/10 Excellent

Craig

Stayed 4 nights in Aug 2023

10/10 Excellent

WONJUNG

Stayed 6 nights in Aug 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, reasonably priced, located in a convenient but less crowded part of Tokyo in Chiyoda, near the Imperial Palace. Facilities are well-maintained, and staff are exceptional. Reserve a room with Imperial Palace and garden views. The one bed doubles tend to be on the small side, suitable for a single. For a couple reserve a larger twin bedded room. The closest subway station is a five minute walk with direct connections to Shibuya and Tokyo Skytree, and one change to Tokyo Station. There is a choice of American or Japanese breakfast, served, not buffet style.
Stayed 6 nights in Jul 2023

10/10 Excellent

Marco Antonio

Stayed 3 nights in Jul 2023

10/10 Excellent

Yoshiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!! Super recommended!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Stayed 4 nights in Jul 2023

10/10 Excellent

YING TZU

Stayed 2 nights in Jun 2023

10/10 Excellent

YING TZU

Stayed 2 nights in Jun 2023

10/10 Excellent

WONJUNG

Stayed 4 nights in Jun 2023

10/10 Excellent

Yazid

Stayed 2 nights in Jun 2023