Property needs upgrading.
Outside the building was unkept, lots of cigarettes buts, smoking area is at the front entrance.
Amanda
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Sophie วันที่ 23 เม.ย. 2024
Dear Amanda, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future.Kind regards
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon
6/10 พอใช้
Joy
11 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The room is not clean. I saw a condom wrap on the the table and used tissue paper behind the table. The toilet was stained with a spot of poo. Also, there is this welcome smell when you get in the hall way
Joy
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Sophie วันที่ 11 เม.ย. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.
We had 2 rooms for 4 of us, and the rooms were nice and clean and the breakfast was great. All staff we met was polite and helpful. And for the price the hotel was a great choice and a bargain. We would all stay there again
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Very helpful stuff! Clean property. Good breakfast.
Mariya
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Sophie วันที่ 28 มี.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
I stayed at this hotel for three nights and two out of the three nights the alarm in the hotel went off.
On the second day I requested for my room to be cleaned because the bin was overflowing. I came back that evening to find the room in the same state it was left. The bin had not been emptied. On checking out I raised both items with the gentleman on the front desk, possibly a manager, he seemed uninterested in my feedback. I f you want a good night sleep without an alarm going off this is NOT the place to stay!
OBIAGELI
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก martin วันที่ 26 มี.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards
8/10 ดี
Margaret
25 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The property is in need of upgrade
Margaret
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก martin วันที่ 26 มี.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards
Room was good, recently refurbished although we left the sign out twice for the room to be cleaned which was ignored.
Outside window was filthy
Gary
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Sophie วันที่ 24 มี.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.
10/10 ดีเลิศ
Hayley
22 มี.ค. 2024
Hayley
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Sophie วันที่ 11 เม.ย. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon
การตอบกลับจาก Greg, reception team member วันที่ 18 มี.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
8/10 ดี
Chloe
14 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Rooms are a bit dated and the outside of the hotel makes it looks worse than it is however for what I paid it’s worth the money being so close to Glasgow central
Chloe
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 14 มี.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
6/10 พอใช้
David
4 มี.ค. 2024
.
David
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 4 มี.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Bad smell in room. Tap leaking and causing high pitch noise. Carpet rolled up making it hard to open door and trip hazard. Rooms in need of renovation
Gregor
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Sophie วันที่ 3 มี.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
6/10 พอใช้
Adam
เดินทางกับคู่รัก
25 ก.พ. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Hotel quite tired looking, also gold member and didn’t get room upgrade. Not only that didn’t get a king room that I booked , instead got a double with a single that wasn’t required, staff were friendly enough, just pity room was a downgrade not up.
Adam
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก martin วันที่ 26 ก.พ. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
10/10 ดีเลิศ
Mike
15 ก.พ. 2024
Mike
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sophie วันที่ 21 มี.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
6/10 พอใช้
Amal
9 ก.พ. 2024
Amal
เข้าพัก 4 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก martin วันที่ 20 มี.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
6/10 พอใช้
Alexandra
เดินทางกับคู่รัก
3 ก.พ. 2024
It’s ok for an overnight. Room needs to be upgraded Lack of power points for charging phones etc On the plus side. - Warm. Good Wi-Fi. Quiet.
Alexandra
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Greg, reception team member วันที่ 5 ก.พ. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
การตอบกลับจาก Greg, reception team member วันที่ 1 ก.พ. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
การตอบกลับจาก Greg, reception team member วันที่ 1 ก.พ. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Lovely stay staff at reception very friendly room cosy and great price.
Kathleen
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
4/10 แย่
Martin
24 ม.ค. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Martin
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
6/10 พอใช้
Gabriel
24 ม.ค. 2024
ไม่ชื่นชอบ: ความสะอาด
SIMPLE
Gabriel
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Good stay Nice Staff me But not comfortable shower
Nice place to stay. Good value for money.
Only thing I would recommend is to check your shower hot water. It suddenly showers boiling hot water out which may burn skin if not moved out of quickly enough.
Souvik
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
Room was next to the left so could hear everyone going out and in carpet was burnt and stain. It had central heating vut the windows were left open so it take a long time to heat up.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
8/10 ดี
Douglas
17 ม.ค. 2024
Douglas
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 28 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
The room was clean, some signs of tiredness but for what I paid For a nights stay, really good value for money. Bar reasonable price and plenty of parking space.
James
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Greg, reception team member วันที่ 15 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
การตอบกลับจาก Greg, reception team member วันที่ 13 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
การตอบกลับจาก Greg, reception team member วันที่ 13 ม.ค. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
2/10 แย่มาก
Rachel
5 ม.ค. 2024
Rachel
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Greg, reception team member วันที่ 13 ม.ค. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Good basic facilities. Convenient for west end of Glasgow. Overlooking a lake. Warm and comfortable
Alison
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Greg, reception team member วันที่ 30 ธ.ค. 2023
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Staff couldnt do enough for you. When booking in to being helpful at breakfast. Staff very attentive. Needing freshed up and modernised but comfy and good sized rooms.
Caroline
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Greg, reception team member วันที่ 25 ธ.ค. 2023
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
8/10 ดี
Richard
23 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
Hotel ok.
Richard
การตอบกลับจาก Greg, reception team member วันที่ 8 ก.พ. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
We had a lovely stay, very warm welcoming staff! Lovely clean place. Food lovely too, small menu but great food! One specific man who was so lovely and funny! Will defo be back
Ellie
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Greg, reception team member วันที่ 22 ธ.ค. 2023
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another vist
The overall cleanliness of hotel is terrible, had to be moved due to condition of bathroom and stains on mattress.
Sorry but was completely disappointed with our stay.
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
6/10 พอใช้
Michael
เดินทางเพื่อธุรกิจ
12 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Friendly staff, good food, room just about ok
The staff were pleasant and welcoming, dinner and breakfast were both very nice.
The hotel seemed to have been recently redecorated and looks fresh, rooms are a good size but my one issue was that you could hear people in the rooms adjacent (unless they were just super loud snorers and shouted the whole time) and the road noise cam through the windows which on first thought were likely to be ajar, but turned out to be firmly closed.
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit