Property looks gorgeous, we'll book again for a longer stay in the Summer, and enjoy the facilities.
The view from our room was of the car park, very disappointing.
Staff in the Dining room took ages to take our order, although it may have been because they were new.
Bridget
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก harshita วันที่ 26 มี.ค. 2024
Dear Bridget, Thank you for your feedback, we will share your comment with the team. Hopefully, we will have opportunity to welcome you again in our Hotel. Kind Regards.Harshita Chawla Assistant Front Office Manager
Was a lovely stay apart from the amount of dust in our room
CRAIG
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Joanna วันที่ 24 มี.ค. 2024
Dear Craig,Thank you for taking the time to provide feedback regarding your stay. Your feedback has been shared to our Leadership Team for further investigation and improvement. Kind regards,Front Desk
Myself and some friends had booked to go to an event at the works resorts arena so we wanted a hotel close by. This hotel was perfect and the cost was extremely reasonable which included use of the spa facilities inc. breakfast, which was really good with lots of food options. Would definitely book again if we were visiting the area
Emma
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Joanna วันที่ 24 มี.ค. 2024
Dear Emma,Thank you for taking your time to provide feedback.Your comment has been shared with the team. We hope to welcome you again in our Hotel.Kind regards,Front Desk
Nice & quiet area, perfect for overnight stay for early flight from Birmingham Airport
Ben
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Joanna วันที่ 19 มี.ค. 2024
Dear Ben,Thank you for your feedback. We hope to welcome you again in our Hotel.Kind regards, Front Desk
8/10 ดี
Suzi
16 มี.ค. 2024
Suzi
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Joanna วันที่ 19 มี.ค. 2024
Dear Suzi,Thank you for your feedback. We look forward to welcoming you again in our Hotel.Kind regards, Front Desk
10/10 ดีเลิศ
Mike
เดินทางเพื่อธุรกิจ
12 มี.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Bloody lovely wish id arrived earlier to enjoy the amenities and could stay another night
Mike
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก harshita วันที่ 26 มี.ค. 2024
Dear Mike, Thank you for your feedback, Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards.Harshita Chawla Assistant Front Office Manager
My family and I had a lovely weekend stay! Would definitely visit again
Victory
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก harshita วันที่ 26 มี.ค. 2024
Dear Victory, Thank you for your feedback, Hopefully, we will have opportunity to welcome you again in our Hotel.Kind Regards.Harshita Chawla Assistant Front Office Manager
Tucked away fabulous hotel. Clean, spacious rooms with all the little amenities included, friendly staff, great pool and spa facilities that is open till late. Caution when driving at night, narrow unlit roads. Other than that, great location for Bear Grylls and NEC. Would definitely visit again!
Great place to stay and I beautiful setting, staff were very attentive and helpful. My only disappointment was the cost of drinks at the bar. I’m no cheapskate but £8.50 for a house spirit and a mixer is a tad sptieful.
Overall didn’t spoil our stay but worth a mention
Nice hotel, arrived and electrics had gone and also went the next day. Wi-fi was mediocre. Breakfast was lovely except on Saturday when it was very busy. Room cleanliness was good to look at and then the finer detail needed refining. Webs and spiders at higher level.
You are in the middle of nowhere so be prepared to travel if not eating in. Also had spa treatments which were excellent. Pool was nice along with the gym facilities. Carpets just need updating in the rooms and corridors. Shower was rubbish and def in need of update, slow flow and fixed to the wall.
The staff were lovely and the service amazing. The food was also really good too.
The hotel was somewhat dated though and after returning from holiday where we had stayed in some really nice equivalent hotels, it was slightly disappointing.
Lisa
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Elvis Price วันที่ 28 ต.ค. 2023
Dear Lisa,Thank you for choosing to stay with us. We are delighted that you've enjoyed our service and the staff. Our hospitality truly comes from the heart.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. We are due for a refresh quite shortly. With everything you've experienced, I'm confident upon returning you will see a new and improved building with the same amazing staff and great service I have shared your feedback with the relevant leadership team. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
The area and approach is very welcoming.
Check in was smooth.
The bed was nice and firm.
Bathroom was clean and of a good size.
Phone and wifi signal is terrible.
Television did not work so we asked at reception, the receptionist came to the room to deliver extra towels and promised that someone would come to fix but no one came.
The electricity went off 4 times overnight.
Switches operate all the lights in the room so unable to switch on side lights without lighting up the whole room.
Breakfast was vast and nice apart from the scrambled eggs which were bland.
Check out was smooth.
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hopefully look forward to welcoming you back again soon, Kind Regards Forest Of Arden Delta Hotel
6/10 พอใช้
Victoria
30 ส.ค. 2023
Victoria
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Brad วันที่ 3 ก.ย. 2023
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hopefully look forward to welcoming you back again soon, Kind Regards Forest Of Arden Delta Hotel
Beautiful surroundings . Decent size rooms.
Some of the furniture could be updated.
Only drawback no Ac on a warm day.
Service generally very good.
Kiran
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Brad วันที่ 3 ก.ย. 2023
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hopefully look forward to welcoming you back again soon, Kind Regards Forest Of Arden Delta Hotel