การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 5 มี.ค. 2024
Dear Rommel,Thank you for your rating and for your kind words. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!
We loved our stay at the EDSA Shangri-la! The staff was incredibly amazing, friendly and accommodating, we felt the Filipino hospitality and the comforts of home. This is indeed an oasis in the middle of the city where you can walk to malls to shop and come back to a restful place. The hotel bakery is incredible the goodies they sell are surprisingly delicious and world-class quality. I couldn't stress enough that EDSA Shangrila is a world class of its own and you will feel the ambience of peace from the moment you stepped in the hotel. We stayed in 3 other hotels during our stay in Manila and we keep saying EDSA Shangila is not to be beat when it comes to customer experience, hospitality and friendliness of the staff. We sure are coming back.
Emma
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 23 ก.พ. 2024
Dear Emma,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit and we appreciate your kind words specifically highlighting our colleagues' service delivery. We are happy to share your heartwarming comments in our commitment towards ensuring our guests' enhanced experience. We look forward to welcoming you back on your next visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 21 ก.พ. 2024
Dear Marylou,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit and appreciate your kind words particularly highlighting our colleagues' service delivery. We look forward to welcoming you back on your next visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 19 ก.พ. 2024
Dear Ansonn,Thank you for your rating and for your kind recognition of our colleagues. We are glad you enjoyed your most recent visit and we look forward to welcoming you back again soon!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 19 ก.พ. 2024
Dear Lani,Thank you very much for your rating and your kind words. We are happy to share your comments with our team in our commitment towards ensuring our guests' enhanced experience. We look forward to welcoming you back on your next visit!
My stay is amazing except for a staff who ramg the bell at 10:30pm asking to change the digi box which I didn't request.
BELEN
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 19 ก.พ. 2024
Dear BELEN,Thank you for your rating and for taking the time to share your feedback. We are sorry to hear that there were aspects of your stay that fell short of expectations and please be assured that we have communicated your comments accordingly to ensure our guests' enhanced experience. We do hope we would have the opportunity to welcome you back again soon on a future visit!
10/10 ดีเลิศ
John
15 ก.พ. 2024
John
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
10/10 ดีเลิศ
Lani
เดินทางกับครอบครัว
15 ก.พ. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Excellent staff. They really pamper their guests. Recommendable to other family members & friends
Lani
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 19 ก.พ. 2024
Dear Lani,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit and appreciate your kind recognition of our colleagues' service delivery. We hope to welcome you and your family again soon on your next visit!
10/10 ดีเลิศ
Alexander
14 ก.พ. 2024
Alexander
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 16 ก.พ. 2024
Dear Alexander,Thank you for your rating! We are glad you enjoyed your most recent visit and we look forward to welcoming you back on your next stay!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 10 ก.พ. 2024
Dear Ronald,Thank you for your rating and for your kind words. We are glad you enjoyed your most recent stay and look forward to welcoming you back on your next visit!
All the staff from the lounge and all the staff in the dining areas were very cordial, courteous and professional. They were above and beyond. All our requests were given especially the birthday decorations they made in our room. And also granting our request for a late check out. This is our first time here and definitely not the last one! I hope to see you soon and again, thank you for for all your kindness.
Mary Joyce
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 10 ก.พ. 2024
Dear Mary Joyce,Thank you for your rating and for taking the time to share your feedback. We appreciate your kind recognition of our colleagues and we are glad we were able to make the birthday celebration truly special. We look forward welcoming you back for your next mini holiday or special milestone.
closed to shopping pkace z hotel staff member are well trained
HIROTO
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 31 ม.ค. 2024
Dear HIROTO,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent stay. Thank you very much for your warm recognition of our strategic location and our colleagues' service delivery. We look forward to welcoming you back on your next visit!
I attended a wedding. It was beautifully decorated. I stayed here few years back, same good quality hotel. I love staying here. Piano bar at night is very relaxing.
Lydia
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 20 ธ.ค. 2023
Dear Lydia, Thank you for your rating and for taking the time to share your feedback. We are glad you had an excellent experience in most recent event that you attended held at the hotel. We appreciate your kind words and will be happy to share your comments with the team in our commitment towards ensuring our guests' enhanced experience. We look forward to welcoming you back again on your next visit!
Noise from Trains are very loud and very annoying.
Hotellet er meget tæt til en jernbane. Dette er ikke nævnt nogen steder . Vi fik ikke nogen søvn da lammen fra togene var ret generende. Ikke 4 stjerne snarer 3.
R.D.Mikkelsen
เข้าพัก 3 คืน, ตุลาคม 2023
10/10 ดีเลิศ
Mila
12 ธ.ค. 2023
Mila
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 13 ธ.ค. 2023
Dear Mila,Thank you for your rating. We are glad you enjoyed your most recent stay and we look forward to welcoming you back again soon!
It was a nice one. The staff and management are all friendly and accommodating.
Joanne
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 10 ธ.ค. 2023
Dear Joanne,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit and appreciate your kind recognition of our colleagues' service delivery. We look forward to welcoming you back on your next staycation!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 4 ธ.ค. 2023
Dear Lito,Thank you for your rating and for taking the time to share your feedback. We are glad you found the hotel's location convenient for fun city staycations and we look forward to welcoming you back on your next visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 25 ต.ค. 2023
Dear Leila,Thank you for your rating and for your kind words. We are glad you enjoyed your most recent visit and we look forward to welcoming you back again soon!
10/10 ดีเลิศ
Wing Sze Cecilia
20 ต.ค. 2023
Wing Sze Cecilia
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 23 ต.ค. 2023
Dear Wing Sze Cecilia,Thank you for your rating. We are glad you enjoyed your most recent visit and we look forward to welcoming you back again soon!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 12 ต.ค. 2023
Dear Belinda,Thank you for your rating and your kind words. We are happy to remain your hotel of choice and look forward to welcoming you back again soon!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 11 ต.ค. 2023
Dear TOMOMI,Thank you for your rating and for taking the time to share your feedback. We look forward to welcoming you back again on your next visit! どうもありがとうございます
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 2 ต.ค. 2023
Dear JOCELYN,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent stay, highlighting our strategic location and our colleagues' service delivery. We look forward to welcoming you back on your next visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 25 ก.ย. 2023
Dear Cornelio,Thank you for your rating and we hope to welcome you back on a future visit!
4/10 แย่
Fumio
21 ก.ย. 2023
Fumio
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 25 ก.ย. 2023
Dear Fumio,We have taken note of your rating and we are sorry to note that there may have been aspects of your stay that fell short of expectations. We hope we would have the opportunity to welcome you back on a future visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 19 ก.ย. 2023
Dear Reiko,Thank you for your rating and your kind words. We are glad you enjoyed your most recent visit. Please be assured that we have taken note of your comments so that we can enhance our guests' experience. We hope to be able to welcome you back again soon on a future visit!
10/10 ดีเลิศ
Fung Yi Ofanny
14 ก.ย. 2023
Fung Yi Ofanny
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 15 ก.ย. 2023
Dear Fung Yi Ofanny,Thank you very much for your rating and we look forward to welcoming you back on your next visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 10 ก.ย. 2023
Dear Anthony,Thank you for your rating and your kind words. We are glad you found our location convenient for your visit and delighted that you enjoyed your most recent stay. We look forward to welcoming you back soon!
Courteous staff from front desk, housekeeping, security, concierge, etc. Upkeep and maintenance is still good despite it being one of the oldest hotels in the area. Strategic location, close to Quezon City to the south, Makati City and BGC the north, Rockwell to the east, and Eastwood to the west.
Luz
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 7 ก.ย. 2023
Dear Luz,Thank you very much for your rating and for taking the time to share your feedback. We are glad you had an excellent experience and appreciate your kind recognition of our strategic location, and our front desk, housekeeping, security, and concierge colleagues. We appreciate your support and we look forward to welcoming you back on your next visit!
10/10 ดีเลิศ
Richard
3 ก.ย. 2023
Richard
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 4 ก.ย. 2023
Dear Richard,Thank you for your rating and we look forward to welcome you back on your next visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 3 ก.ย. 2023
Dear Jungho,We are sorry to hear that your recent experience has fallen short of expectations. We hope we would have the opportunity to be of service on a future visit and present an enhanced guest experience.
10/10 ดีเลิศ
Evelyn
17 ส.ค. 2023
Evelyn
เข้าพัก 5 คืน, สิงหาคม 2023
การตอบกลับจาก Your Edsa Shangri-La, Manila Family วันที่ 7 ก.ย. 2023
Dear Evelyn,Thank you very much for your rating and we look forward to welcoming you back again soon!
Everything was impeccable. Service staff excellent.
Terence
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 15 ส.ค. 2023
Dear Terence,Thank you for your rating and for taking the time to share your feedback. We appreciate your kind words especially the warm recognition of our colleagues' service delivery. We look forward to welcoming you back again soon!
10/10 ดีเลิศ
Oscar
1 ส.ค. 2023
Oscar
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 3 ก.ย. 2023
Dear Oscar,Thank you for your rating. We hope to be able to welcome you back soon on a future visit!
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 28 ก.ค. 2023
Dear Lorraine,Thank you for your rating and sharing your feedback. We truly appreciate your recognition of our colleagues and our service delivery. We look forward to welcoming you back on your next visit!
Always nice swimming pool and garden side with very kind staffs.
hyeyeon
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 17 ก.ค. 2023
Dear hyehyeon,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit, highlighting our swimming pool facilities, garden landscape and our colleagues' service delivery. We hope to welcome you back soon at Your Urban Oasis.
The staff are all friendly and accommodating. The place is clean and nice!
Ma. Razzel
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 14 ก.ค. 2023
Dear Ma. Razzel,Thank you for your rating and for taking the time to share your feedback. We are glad to hear that our colleagues and their service delivery, and our facilities were able to contribute to your pleasant experience. We will be sure to share your kind words with our team. We look forward to welcoming you back again on your next visit!
10/10 ดีเลิศ
ROBERT
6 ก.ค. 2023
ชื่นชอบ: ความสะอาด
ROBERT
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 7 ก.ค. 2023
Dear ROBERT,Thank you for your rating! We're glad you had an excellent experience and we look forward to welcoming you back on your next visit!
10/10 ดีเลิศ
Antonia
4 ก.ค. 2023
Antonia
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 28 ก.ค. 2023
Dear Antonia,Thank you for your rating. We hope to see you again soon!
Always happy with Shangrila the service was excellent but the hotel is a little tired need a renovation
Obette
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 2 ก.ค. 2023
Dear Obette,Thank you for your rating and for taking the time to share your feedback especially with the gracious recognition of our colleagues' service delivery. We appreciate your feedback on our facilities and hope we have the opportunity to welcome you back on a future visit.
การตอบกลับจาก From your Edsa Shangri-La, Manila Family วันที่ 2 ก.ค. 2023
Dear Tadashi,Thank you very much for your rating and your comment. We are glad you had an excellent experience and we look forward to welcoming you back on your next visit.