Hello Debionne,We are over the moon with the knowledge that we were able to provide you with such a wonderful stay and outstanding service from our caring DoubleTree Fort Lee team. Your words of praise mean a lot to us and we will treasure them. Thank you for sharing your thoughts with us, and we enthusiastically await your return! Warm regards,William Tarquino, GM

Hello Theresa,Thank you for visiting us at the DoubleTree by Hilton Fort Lee and for reviewing your recent stay at the hotel.We are truly pleased to hear you had a great experience with us and were able to fully enjoy unparalleled service from our friendly and helpful colleagues, and a relaxing escape in our top-rated, meticulously maintained accommodations. We cannot wait to serve you again next time and look forward to welcoming you back for a spectacular stay at our DoubleTree Fort Lee.All the best,William Tarquino, GM

Dear Draymon,We enjoyed hosting you on your most recent visit to DoubleTree by Hilton Fort Lee.Your kind appreciation of your stay here was met with smiles all around. Every piece of feedback we receive is extremely valuable and allows us to continually improve and deliver even greater experiences to our guests. I look forward to welcoming you back to DoubleTree Fort Lee for another memorable stay soon.Warm regards,William Tarquino, GM

What a delightful review! We're honored by your outstanding rating and thrilled to have met your expectations. Your feedback will serve as encouragement for our team to maintain our high standards. Rest assured, we will continue to go above and beyond to ensure your next stay is just as exceptional. We eagerly await the opportunity to welcome you back for another memorable experience at our property!Regards, William Tarquino, GM

We're overjoyed by your exceptional rating! Knowing that our service and product made your stay memorable brings us immense satisfaction. Your feedback will be cherished by our team, who take pride in delivering exceptional experiences. We eagerly await the opportunity to welcome you back for another extraordinary stay with us!Regards, William Tarquino, GM

We appreciate you taking the time to share your feedback regarding your stay. Your rating guides us in enhancing our standards of service. We apologize if certain aspects of your stay did not meet your expectations. Our mission is to provide a warm, comfortable, and personalized experience for our guests. Your feedback is pivotal for us, and we will utilize it to ensure continual improvements in our service. Nevertheless, we're glad to hear that you enjoyed the remainder of your stay. We value your patronage and look forward to the opportunity to prove our dedication to quality on your next visit.Regards, William Tarquino, GM

Thank you for sharing your feedback after your stay with us. Your rating is vital in helping us maintain and uplift our service standards. We're sorry to hear about the issues you encountered during your stay. Our goal is to provide a welcoming, comfortable, and tailored guest experience. Be assured that your feedback is of utmost importance to us, and we will use it for continual improvements. Despite the hiccups, we're pleased to hear that you found the rest of your stay pleasant. We're thankful you chose us for your stay and we hope for a future opportunity to showcase our commitment to excellence.Regards, William Tarquino, GM

Your feedback does not align with the exceptional experiences we aim to provide, and we extend our deepest apologies. The well-being and happiness of our guests are paramount to our entire team, and it saddens us that we did not meet your expectations for a flawless experience. We believe in making every first impression count, reflecting our commitment to delivering legendary guest service.Regards, William Tarquino, GM

Hello Steven,Thank you for taking the time to review your experience following your recent stay at DoubleTree by Hilton Fort Lee.We were extremely sorry to learn that you experienced the unpleasant odor of cigarette smoke and understand how offensive this was for you, as a non-smoker. Please know that the manager on duty would certainly have wished to offer you another room had we known about this at the timeYou are a valued guest and we hope to have an opportunity to welcome you back to DoubleTree by Hilton Fort Lee in the future.Warmest regards,William Tarquino, GM

Hello Christopher,Thank you for taking the time to review your recent stay with us at DoubleTree by Hilton Fort Lee. We were delighted to read that you found our hotel and service outstanding – we are truly proud of our offering! I assure you your future experiences will remain consistent with the high expectations of our team. We greatly appreciate your feedback and look forward to an opportunity to surpass your expectations again. Kind regards,William Tarquino, GM

Dear Debionne,I am pleased to hear we could provide you with such wonderful service from our front desk to housekeeping teams. At the DoubleTree Fort Lee Hotel, we strive to create engaging experiences that add premier value to each guest's stay, and it sounds like that is the experience you had. We do hope that you return to create more timeless memories here at the best address in Fort Lee. Please consider us again in the future!Best,William Tarquino, GM

Dear Demetrius,Thank you for your review. Admittedly, it is indeed disappointing to see that your experience did not live up to your expectations. It seems from your rating that you did experience some challenges during your visit. We would love the opportunity to host you again and invite you to enjoy our wonderful amenities. Please come visit again with us at DoubleTree Fort Lee – we’re sure to impress you with a perfect stay. Best,William Tarquino, GM

Dear Zekeia,Thank you for your feedback. While it is great to hear you appreciated our location which we are so fortunate to have and it proved excellent for your business responsibilities, I was sorry to hear of the inconsistencies you encountered in your room allocation. We do have many different types, styles, and layouts of rooms available to our guests, and I am confident that on the next occasion of your visit, we can find something that will exceed your expectations.Kind regards,William Tarquino, GM

Dear Draymon,I'm so thrilled to hear you had a truly great stay at our DoubleTree by Hilton Fort Lee. It sounds like everything from your rates, to the dining offerings, to all of our team that you met during your stay, lived up to our goal of providing outstanding service for each guest. Thanks so much for letting us know all about your visit. We're already counting down the days until you're back for another perfect stay!Warm regards,William Tarquino, GM

Hi Franz,Thank you! From the moment you arrived until the moment you departed, it sounds as though your experience was practically perfect in every way! With incredible facilities and impeccable service, it's easy to understand why. During your visit, I hope you also took the time to enjoy our amenities!Thanks for sharing your review and rating. We can't wait to welcome you for another wonderful stay real soon!All the best,William Tarquino, GM

I'm very disappointed to learn that your experience with us was not the exceptional one we aim for. Our goal is to make every stay a truly memorable one - with superior service, spotless rooms, and exceptional experiences. We're proud of the culture we've built and the quick-acting nature of our team members, which allows us to resolve any issues and get our guests back to their beautiful and inspiring hotel experience. We take your experience seriously, and our hotel management will thoroughly investigate your stay. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, William Tarquino, GM

We are grateful for your feedback regarding your recent stay. Your rating is crucial in assisting us to improve our service delivery. It seems there were areas that fell short of your expectations, for which we apologize. Our primary goal is to provide a friendly, comfortable, and unique experience for all our guests. Be assured that your feedback is invaluable to us and will be used for continuous improvements. Despite these issues, it's encouraging to know that the rest of your stay was enjoyable. We appreciate your choice of staying with us and we look forward to another opportunity to fully showcase the high standards of our property.Regards, William Tarquino, GM

Thank you for sharing your experience following your stay with us. Your feedback is invaluable, and it helps us refine our services to meet the highest standards. It seems that we had some lapses that contributed to a less than perfect experience. We strive to create a welcoming, comfortable, and tailored guest experience. Please be assured that your observations are important to us and will be utilized for continuous improvement. Despite these issues, it's heartening to know that you found the rest of your stay enjoyable! We appreciate your choice of our property and hope that you will provide us with an opportunity in the future to fully demonstrate our commitment to your satisfaction.Regards, William Tarquino, GM

I am delighted to receive your review and to learn that you felt welcomed and pampered during your stay with us. Your feedback is an amazing compliment, thank you! It really is marvelous to hear how much you enjoyed the service and personal attention from the staff. Your patronage is hugely appreciated and I do hope we will have the pleasure to warmly welcome you back again. Please feel free to let us know if we can be of any assistance at that time.Regards, William Tarquino, GM

We're truly grateful for your feedback! Crafting exceptional moments for our guests is what drives us, and I'm elated that we managed to do just that during your visit. I'll be sure to convey your kind sentiments to our dedicated staff members who contributed to making your stay so memorable. Thank you for sharing your review, and it was an absolute pleasure to have you stay with us.Regards, William Tarquino, GM

I am saddened to learn that your experience with us was not the memorable one we intended. Our promise is to provide you with an exceptional stay - with outstanding service, sparkling clean rooms, and unforgettable experiences. We're proud of the culture we've built and the quick-acting nature of our team members, which allows us to resolve any issues and get our guests back to their beautiful and inspiring hotel experience. Your feedback is important to us, and our hotel management will evaluate your stay with the utmost care and consideration. I am sorry that we didn't meet your expectations, but I hope you will consider giving us another chance in the future to show you why we are known for our exceptional service and property.Regards, William Tarquino, GM

I'm sorry to learn that your experience with us was not the perfect one we envisioned. Our promise is to provide you with an exceptional stay - with outstanding service, sparkling clean rooms, and unforgettable experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. Your feedback is important to us, and our hotel management will evaluate your stay with the utmost care and consideration. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property.Regards, William Tarquino, GM

Thank you for your kind review of your stay. I am grateful to learn that your experience at our property was fantastic and that our staff was a big part of it. Our aim is to offer exceptional service that truly takes care of our guests, and it's always a gratifying experience to receive confirmation that we have succeeded. We will give credit to all team members involved in making your experience a stress-free and seamless one. We look forward to the opportunity of welcoming you back on many future visits with great excitement.Regards, William Tarquino, GM

We genuinely apologize as your feedback does not mirror the exceptional experiences we endeavor to create. Every member of our team is dedicated to the comfort and happiness of our guests, and it pains us that we did not meet your expectations for a perfect experience. We firmly believe that crafting a memorable first impression is integral to our commitment to providing legendary guest service.Regards, William Tarquino, GM

We appreciate your excellent rating! It's heartening to know that you had a wonderful experience at our hotel. We devote ourselves to maintaining superior cleanliness and delivering unparalleled customer service. Your comments affirm that our efforts to provide an exceptional guest experience have been successful. We're already looking forward to your next visit.Regards, William Tarquino, GM

We are deeply thankful for your impressive rating! Your 5-star feedback is the fruit of our labor in offering world-class experiences. We are delighted to know that our efforts have paid off and left a lasting impression. As we count the days until your return, we promise to strive even harder to ensure your subsequent visit is even more enjoyable and exceptional.Regards, William Tarquino, GM

Your review has made our day! We are absolutely delighted that our team left a lasting positive impression on your stay. The guest experience is the heart and soul of our hotel, and it's thanks to the dedication and passion of our team members that we are able to create memorable moments for our guests. Your kind words mean the world to us, and we eagerly anticipate your return. Thank you sincerely for your review!Regards, William Tarquino, GM

Thank you for taking a moment to share your experience with us. We are delighted you enjoyed your stay, the hotel's central location and the service our colleagues were able to provide you with. As a hotel dedicated to providing personalized service, our genuinely caring staff is committed to ensuring our guests are well cared for. It is always gratifying to know we have been successful in our endeavor to create superlative guest experiences. We hope to welcome you back again.Regards, William Tarquino, GM

Thank you for taking the time to review your recent stay at our hotel! We were so glad to read how much you enjoyed all aspects of your stay: the room and its incredible amenities, but most importantly the helpful and friendly service provided by our staff. We will share your ratings with everyone, I am sure they will be delighted to hear their efforts were praised! Thank you again and we look forward to welcoming you back in the near future!Regards, Shrey Patel, GM

We are overjoyed by your generous rating! Your 5-star feedback means everything to us, and it affirms that our dedication to providing outstanding service is paying off. It was an absolute pleasure hosting you, and we're eagerly counting down the days until we have the opportunity to exceed your expectations once again, making your next stay truly unforgettable.Regards, William Tarquino, GM

It brings me great joy to learn that you had a truly enjoyable experience at our hotel. Our team takes pride in providing exceptional service and ensuring that all our guests' needs are met. We are delighted to learn that their attentiveness was recognized and that you thoroughly enjoyed every aspect of your stay. Your positive feedback will be shared with our team, as they deserve commendation for their exceptional contributions towards your overall experience. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Regards, William Tarquino, GM

Thank you very much for your stellar review of our property. It is wonderful to read that you thought so highly of the quality of product and service we offer. Our goal is to create a relaxing atmosphere that is sure to make a grand impression and your review confirms that we did just that! We are delighted to learn that you hold us in such high regard and once more, we appreciate your wonderful review. We can’t wait to welcome you home again soon!Regards, William Tarquino, GM

Thank you for your remarkable rating! We're thrilled that you were completely satisfied with all aspects of our hotel. The high standards of cleanliness that we uphold and the exceptional customer service we deliver are sources of immense pride for us. Your feedback tells us we're succeeding in our mission to provide outstanding guest experiences. We eagerly await your return in the upcoming future.Regards, William Tarquino, GM

Thank you for choosing to stay with us. It was wonderful to read your review! I was so happy to hear your experience did not disappoint and you returned home with many happy memories of your time with us. Our team does strive to deliver the very highest levels of personalized service to all of our guests, and I am so delighted we achieved this and you enjoyed all of the small touches that make a stay with us so special.Regards, William Tarquino, GM

Thank you for sharing your feedback with us following your stay. We value your rating as it helps us maintain our high levels of service. While we strive to deliver an outstanding experience, it appears we missed the mark and caused you frustration. Our aim is to provide a welcoming, comfortable, and tailored experience, and we will use your feedback to improve our services for all our guests. Despite this, we're pleased to hear that the rest of your stay was enjoyable! Thank you for choosing our property, and we hope you will give us another opportunity to demonstrate our exceptional amenities and services in the future.Regards, William Tarquino, GM

What a true pleasure to receive your great feedback! We are thrilled to hear how impressed you were with all aspects of your stay at our hotel. I can see that our beautiful facilities, high-quality beds, and excellent service hit all the right notes! We will certainly pass on your gratitude to our entire team on your behalf and for looking after you so well and for ensuring that you had a memorable experience. Our team will be commended for the exceptional contribution made towards your overall experience. We look forward to the pleasure of welcoming you back in the future, for another great experience.Regards, William Tarquino, GM

I was disappointed to read that we did not meet your expectations. It is our goal to ensure that we deliver a comfortable, convenient, and personalized experience. Please be assured your feedback is important to us and will be used to ensure we are always refining and expanding the service we deliver our valued guests. However, it sounds like the rest of your stay was enjoyable! I am so glad you chose us for your stay. I hope you can give us another chance in the future to show you how wonderful our property really is.Regards, William Tarquino, GM

Thank you for taking the time to leave a review. I am so glad that you enjoyed a wonderful time with us at our property, and were able to make the most of your stay. We really do aim to deliver the most memorable of experiences to our guests, and it is so rewarding to hear that we have got this correct. I am thrilled that you enjoyed your room and found everything to be so comfortable. I imagine that my colleagues looked after your every need, and I will ensure your kind rating are shared with all of the team across the hotel. We all look forward to welcoming you back again very soon.Regards, William Tarquino, GM

It's disheartening to learn that your experience with us was not up to our standards. We aim to exceed your expectations at every turn - with world-class service, sparkling clean rooms, and truly memorable experiences. We're proud of the culture and team we've assembled, which allows us to quickly fix any guest issues and get our guests back to their beautiful and inspiring hotel experience. Our hotel management team will carefully review your stay and assess every aspect in detail. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property.Regards, William Tarquino, GM

We truly appreciate your kind and generous rating. I am so happy to learn that the service delivered by our team not only impressed you but exceeded your expectations. Your experience sounds like perfection and we are thrilled that you had such a spectacular stay. Your compliments reassure me that we are fulfilling our mission of providing lasting memories for our guests. It is through these qualities that we continue to enjoy repeat customer loyalty and recommendation. Thanks again and we look forward to the pleasure of welcoming you back to our property very soon.Regards, William Tarquino, GM

It's unfortunate that your time with us was not the ideal one we strive to create. Our commitment is to ensure that every guest has a remarkable stay with us - with top-notch service, immaculate rooms, and memorable experiences. We believe in providing an exceptional experience to our guests, and our culture and team members are what allow us to resolve any issues quickly and get our guests back to their amazing hotel experience. Your satisfaction is our top priority, and our hotel management will assess every aspect of your stay in detail. Please accept my sincerest apologies for not delivering the experience you expected. I hope you will give us another chance to show you the best of what we have to offer.Regards, William Tarquino, GM

It is truly delightful to learn that you enjoyed every aspect of your stay with us! We are thrilled to hear that our hotel staff, dining options, and accommodations provided you with wonderful experiences, as we always strive to deliver the highest level of guest service. We are pleased that you were able to take advantage of our amenities and thoughtful offerings, which are designed to ensure a seamless and delightful visit. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience with us. Thank you for your kind rating, and we look forward to welcoming you back again in the future!Regards, William Tarquino, GM

I regret to learn that your stay with us was not the flawless experience we promised. Our commitment is to ensure that every guest has a remarkable stay with us - with top-notch service, immaculate rooms, and memorable experiences. We're proud of the culture we've built and the quick-acting nature of our team members, which allows us to resolve any issues and get our guests back to their beautiful and inspiring hotel experience. Your experience is important to us, and our hotel management will thoroughly review and assess every aspect of your stay. I understand that we failed to live up to our promise, and for that, I sincerely apologize. I hope you will give us the opportunity to make it up to you in the future.Regards, William Tarquino, GM

It is truly delightful to learn that you enjoyed every aspect of your stay with us! We are thrilled to hear that our hotel staff, dining options, and accommodations provided you with wonderful experiences, as we always strive to deliver the highest level of guest service. We are pleased that you were able to take advantage of our amenities and thoughtful offerings, which are designed to ensure a seamless and delightful visit. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience with us. Thank you for your kind rating, and we look forward to welcoming you back again in the future!Regards, William Tarquino, GM

Thank you for your outstanding review. We are delighted you enjoyed your stay, the well-appointed rooms, and the service our colleagues were able to provide you with. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. We look forward to welcoming you back very soon, at which time we will make every effort in providing you with another perfect visit.Regards, William Tarquino, GM

It's disheartening to learn that your experience with us was not up to our standards. Our goal is to make every stay a truly memorable one - with superior service, spotless rooms, and exceptional experiences. Our guests are our top priority, and we take pride in the culture we've established and the quick-acting nature of our team members, who are always ready to resolve any issues and get our guests back to their wonderful hotel experience. Your stay will receive a full and in-depth evaluation from our hotel management. I am disappointed that we didn't live up to your expectations, and for that, I apologize. I hope you will give us another chance to provide you with the fantastic experience we're known for.Regards, William Tarquino, GM

We're truly grateful for your feedback! Crafting exceptional moments for our guests is what drives us, and I'm elated that we managed to do just that during your visit. I'll be sure to convey your kind sentiments to our dedicated staff members who contributed to making your stay so memorable. Thank you for sharing your review, and it was an absolute pleasure to have you stay with us.Regards, William Tarquino, GM

Dear Chayanne,It was our pleasure to welcome you to our DoubleTree by Hilton Fort Lee. We are delighted to see that you had a delightful stay with us and appreciated the hotel’s ambiance, our facilities, bright and spacious guest rooms with wonderful amenities. Once again Chayanne, thank you very much for your rating and we hope to welcome you back with us in a not-too-distant future.All the best,William Tarquino, GM