There were other guests on our floor smoking weed and we could smell it. The room itself had a musty odor. The staff was ok. The person who checked us in barely made eye contact,didn’t even smile nor spoke a word other than take my card and ask me to sign paperwork. I would not recommend this hotel to anyone.
Kelli
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก ASC วันที่ 25 มี.ค. 2024
We are a NON-SMOKING FACILITY and we do have POLICIES in place for any complaint of a SMOKE SMELL. Our apology for the complete lack of regard for these policies.
I visit this property often. I always feel at home here. The building is older but it has charm. From the artwork to the balconies, it’s a New Orleans vibe. The front desk staff is great and add to that at home feeling and Amanda F especially knows her southern hospitality. I will continue to come back every chance I get
Briderick
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก kpm วันที่ 19 มี.ค. 2024
Hi Briderick, and thank you so much for your review :-) Amanda will be happy to know a guest has mentioned her in a review...that always makes them very happy. Thank you again.
This hotel was affordable and convenient. Staff were wonderful only down sized is that it’s extremely old and in need of some remodeling. In our room some of the carpet was peeling off from the entrance to our rooms.
Natalie
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ASC วันที่ 18 มี.ค. 2024
Hi Natalie, thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us.
Hi Ollie and thanks so much for your 5 out of 5! I will certainly pass along to all of our TEAM MEMBERS so they can appreciate your review, too! Please come back stay again soon.
One of the most comfortable beds I’ve slept in when it comes to a hotel stay. Very restful visit. The staff was extremely helpful, accommodating and friendly.
Dana
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก kpm วันที่ 16 ก.พ. 2024
Hi Dana and thanks so much for your review...we're happy to see you had a restful visit and that the staff was helpful. Please come back and stay again soon.
Had to move rooms 2 times and then they stole cologne and shaver from my bag - terrible experience!
Evangeline
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก kpm วันที่ 14 ก.พ. 2024
Hi there, we are so sorry you had such a terrible experience; however, we have CHECKED the LOCK AUDIT and NO ONE accessed your room except your card and a housekeeping card. The housekeeper assigned to your room has been with the property over 10 years and we have NEVER had a complaint on her. Please recheck your luggage and perhaps you will find your 'stolen' items. These things often show up.
Building was very clean but also very old and dated with some areas in bad news of repair.
tyler
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก dc วันที่ 12 ก.พ. 2024
Tyler, thanks for the 5/5 rating.
6/10 พอใช้
Keely
8 ก.พ. 2024
Keely
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก kpm วันที่ 24 มี.ค. 2024
Can you please be more specific as to why the 3 out of 5...we do work hard to make sure our guests experience are a positive experience and not a mediocre experience. Thanks for your review...we will continue to work on improvements.
Very nice n decent old but well kept up not run down and out pleaseant
Jphn
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก kpm วันที่ 2 ก.พ. 2024
Hi John and thanks so much for your review. While this is an older property, we do keep it up as best as possible with cleanliness and addressing maintenance issues in a timely manner. Thanks again!
Linh, thank you for taking the time to review our property. We appreciate the positive feedback and are glad to hear that you enjoyed your stay with us.
Oh I like the place very much only this time the house keeper s wouldn’t release the king room I have pad for so I had got tired of waiting to check in so I settled for a queen room but I pad for a king
Jphn
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก ASC วันที่ 15 ม.ค. 2024
John, thank you for the 4/5 rating. We are glad that you enjoyed your stay with us. We do our best to accommodate room requests based on availability.
Good place, kids running around being loud is NOT good however. Staff great except for a couple people and maintenance guy is annoying
Michael
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก dc วันที่ 11 ม.ค. 2024
Michael, thanks for the 5/5 rating. We do our best to make sure that all noise related issues are addressed in a timely manner and do apologize for the inconvenience. Could you please provide us with additional feedback regarding the issue with the maintenance employee?
The front desk was really nice, but the hallway looks like titanic, and room too, but also all the technology and stuff in there are outdated and dirty. I paid 122 but would never recommend anyone
Heebum
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก kpm วันที่ 8 ม.ค. 2024
We are sorry you didn't have a positive experience at the property.
4/10 แย่
Susan
2 ม.ค. 2024
Susan
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก ASC วันที่ 24 ม.ค. 2024
Hi Susan, thanks for taking the time to review our property. We are sorry to hear that your stay was less than satisfactory by your 2/5 rating. Could you please provide us with additional information regarding your stay so that we can address your concerns.
10/10 ดีเลิศ
Dwight
30 ธ.ค. 2023
Dwight
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก dc วันที่ 22 ม.ค. 2024
Dwight, thank you for taking the time to review our property. We appreciate the positive feedback and are happy to hear that you enjoyed your stay with us.
This jotel has completely gone down. The beds were hard and bumpy. The room had 4 large roaches. We were across from the cleaning staff and every morning they were loud and laughing. I called the front desk but it continued for 7 days. We had already changed rooms. My daughter and I will not be staying in this hotel ever again and I will not recommend it to anyone. Awful time.
Kimberly
เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก kpm วันที่ 29 ธ.ค. 2023
Kimberly, we are so sorry you didn't have a great experience. We will address the complaints; however, there is ONLY ONE complaint from the rooms you had occupied as I have checked all of the logs.
Hi there Mr. Ronald...thank you so much for your positive review..can you please provide any info about the positives and/or negatives as we'd like to work on those two points :--)
2/10 แย่มาก
Slavina
17 ธ.ค. 2023
Slavina
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก kpm วันที่ 18 ธ.ค. 2023
Hi Slavina,If you would please elaborate. I have looked to see if there were any complaints from the room you stayed in during your stay and have not found any. We would appreciate any information so we can make sure our next guest's stay is a better experience.
It’s a room and a bed. If that’s what you’re looking then it works perfect for you. Osints fsllong off the walls. Internet is spotty. Had to move twice due to lack of hot water
John
เข้าพัก 11 คืน, พฤศจิกายน 2023
การตอบกลับจาก kpm วันที่ 18 ธ.ค. 2023
John,While we did have hot water complaints in the past; however, this has NOT been an issue for over a month since everything was fixed. If you would've preferred a room with a balcony, all you have to do is ask. Thanks for your review.
6/10 พอใช้
chan
12 ธ.ค. 2023
chan
เข้าพัก 8 คืน, ธันวาคม 2023
การตอบกลับจาก kpm วันที่ 4 ม.ค. 2024
Hi Chan, we are sorry that your experience at the property was only a 3 out of 5...can you be more specific as to what was the issue so we can address any concern you had?
I enjoyed my stay. So convenient that there was an iHop on site. Not too far from New Orleans airport and Bourbon Street. Room was nice, slightly dated but clean. Water was hot. Balcony overlooking the pool an added bonus. Would definitely stay here again. Thank you.
Lisha
เข้าพัก 8 คืน, ตุลาคม 2023
การตอบกลับจาก dc วันที่ 20 พ.ย. 2023
Thanks so much for the 4/5. We are happy to hear that you enjoyed your stay with us.
Thanks for your review. We are happy to hear that you enjoyed your stay with us.
4/10 แย่
Drucilla
14 พ.ย. 2023
Drucilla
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก dc วันที่ 15 พ.ย. 2023
We are sorry to hear that you did not enjoy your stay with us. Could you please provide us with specific issues so that we can address them?
8/10 ดี
sophia lorene
14 พ.ย. 2023
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Experience was good, friendly, accommodating, help staff . A couple minor issues which was rectified in an acceptable manner
sophia lorene
เข้าพัก 7 คืน, พฤศจิกายน 2023
การตอบกลับจาก dc วันที่ 14 พ.ย. 2023
Thanks for the 4 out of 5 review. We are happy to hear that you enjoyed your stay with us and that your concerns / issues were addressed to your satisfaction.