Hi Selin,Please rest assured that we take incidents like this very seriously and are investigating how this oversight occurred to prevent it from happening again. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We understand the importance of privacy and security for our guests, and we apologize for any inconvenience or discomfort caused by this incident. We sincerely hope you can give us another opportunity to provide you with the exceptional service and hospitality we strive to deliver to all our guests.

Hi William,We deeply apologize for any discomfort you experienced during your stay. However, we assure you that our housekeeping team diligently maintains all our facilities, including the AC/heater units, on a regular basis. We take cleanliness and guest comfort seriously, and any oversight in maintenance is promptly addressed. Your feedback is invaluable to us, and we will use it to further improve our standards. We hope to have the opportunity to welcome you back in the future for a more pleasant experience.

Hi Dave,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. While we understand your disappointment regarding the absence of an elevator, we do strive to ensure that our guests are aware of all amenities beforehand to manage expectations accordingly. Regarding breakfast, we regret to hear that it did not meet your expectations, and we will certainly address any issues to improve the overall experience for future guests. Your comments regarding the coffee and fruit are noted, and we will take steps to ensure that these items are served at the appropriate temperature and quality.

Hi Zoe,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

Hi Jessica,Your satisfaction is important to us, and we strive to provide the best experience for all our guests. We would love to learn more about your experience and how we can improve. Please feel free to reach out to us directly so that we can address any concerns you may have.We appreciate your business and hope to have the opportunity to welcome you back for an exceptional stay.

Hi Frank,We are glad you had a great stay with us. If your travel brings you back to the area, we would be happy to host you again! Safe travels!

Hi Alexandria,Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. Ensuring a fresh and clean environment is a priority for us, and we will investigate this matter further to address any lingering concerns. We will review our housekeeping and towel inventory procedures to prevent such occurrences in the future and work closely with our team to ensure that our property remains a safe and welcoming environment for all guests. We hope you will give us another opportunity to provide you with a more pleasant stay and provide you with the service and quality that we are known for.

Hello Erica, Thank you for sharing your feedback with us. We're glad to hear you found our staff friendly and the essentials in your room up to standard. We appreciate your understanding during our ongoing renovations. Your feedback on the shuttle service is noted, and we will work to ensure a more reliable experience in the future. Your kind words will be passed along to our team members.

Hello Dawn,We appreciate your feedback and are glad you found our property clean. We are constantly working to make improvements, including ongoing upgrades. Thank you for bringing this to our attention. Please feel free to reach out to our management team for any further assistance.

Hello Evan, We're sorry to hear you didn't enjoy our neighborhood. We recommend exploring nearby cafes or convenience stores for your water refill needs. Your feedback is valuable in helping us improve our guests' experiences.

Hello William, We're sorry to hear about your experience. Guest feedback is important, and we will ensure your comments are shared with the relevant team for review. Thank you for bringing this to our attention.

Hello Celeste, We are sorry to hear about the inconvenience you experienced during your check-in process. For any reservation concerns or changes, we recommend reaching out to our management team directly for further assistance and feedback on your experience. Your feedback is important to us in improving our services for all guests.

Hello William,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Shanna,We're sorry to hear about your experience. Our team values guest feedback to improve our services. Your concerns will be shared with the relevant departments for review. Thank you for your comments, and we hope to have the opportunity to better serve you in the future.

Hello Karyn, We are sorry to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns they may have regarding their stay. Your feedback is valuable to us as we strive to improve our services for all our guests.

Hello Taylor,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

Hello Londa, We appreciate your feedback and apologize for any inconvenience experienced. Please note that we take all concerns seriously and will address them with our team for improvement. Thank you for highlighting our staff's service at check-out. We hope to welcome you back for a better experience in the future.

Hello Lois, We appreciate your feedback and apologize for falling short of expectations. Guest satisfaction is a priority, and we will address your concerns with our team to improve our service. Thank you for bringing this to our attention.

Hello Geethma,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns and provide us with an opportunity to address them.

Hello Heather,We are delighted to hear that you had an enjoyable stay with us! If you have any further feedback, please do not hesitate to contact us directly so we can address any concerns. We look forward to welcoming you back soon!

Hello Simon, We appreciate your feedback and are sorry to hear that our decor did not meet your expectations. We are constantly working on improving our facilities to provide a more updated experience for our guests. Your comments have been noted for future enhancements. Thank you for sharing your thoughts with us.

Hello Zayne,We appreciate your feedback and are pleased to hear that you had a good stay at our hotel. Thank you for sharing your positive experience with us. Feel free to reach out to our management team for any further comments or recommendations.

Hello Namahjae, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback so we can address it accordingly. Your satisfaction is our top priority.

Hello Dena, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Andrew, Thank you for your feedback regarding the parking lot. We apologize for any inconvenience you may have experienced. We appreciate your input and will take it into consideration for future improvements.

Hello Daniel, Thank you for sharing your experience with us. We appreciate your feedback regarding the fitness room and pool area. We apologize for any inconvenience you may have faced with the cleanliness and maintenance of these facilities. We will communicate your concerns to the relevant departments for further improvement. Our team is committed to providing a comfortable stay for all our guests, and we regret if the lingering smell and the lack of a chair and working outlets in your room fell short of your expectations. We hope you will consider giving us another chance in the future to provide you with a better overall experience.

Hello Ramone,Thank you for sharing your feedback about the cleanliness of our property. We take pride in maintaining a high standard of cleanliness throughout the hotel. We apologize if any issues were encountered during your stay and we appreciate you bringing this to our attention. Your feedback will be shared with our housekeeping team for immediate improvement.

Hello Jeremiah, We appreciate you taking the time to provide feedback on your recent stay with us. We apologize for any discomfort you experienced with the mattress. We strive to provide a comfortable stay for all our guests and will definitely take your comments into consideration for future improvements.

Hello Sujey,We appreciate your feedback and take concerns regarding our guests' comfort and well-being seriously. Our hotel strictly enforces a non-smoking policy throughout the premises. We apologize if any inconvenience was caused during your stay. To ensure the best experience for all guests, we kindly ask that you inform our management team directly if you witness any violations of our policy.

Hello Amber, We're sorry to hear about your disappointing experience during your recent stay. We appreciate your feedback and will use it to improve our services. If you have any specific issues you'd like to discuss with our management team, please reach out to them directly.

Hello Samantha,Thank you for your feedback. We're glad to hear that you found our rooms clean and the hotel quiet. We appreciate your honesty regarding breakfast and will consider your comments to improve our offering. We look forward to welcoming you back in the future.

Hello Michael,We apologize if your stay did not meet your expectations. We would appreciate it if you could reach out to our hotel directly to provide us with more details about your experience so that we can address any concerns. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

Hello Michelle,We apologize for any inconvenience you experienced with the laundry room during your stay. Our maintenance team is aware of the issue and are working to resolve it. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Hello Kryshoan,We're sorry to hear that your experience with us was not up to par. We would appreciate it if you could reach out to us directly with any specific feedback about your stay. We value your input and would like to make it right for you.

Hello Dina,Thank you for choosing our hotel for your recent stay! We appreciate your perfect rating and are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

Hello Anne, Thank you for sharing your feedback with us. We're glad to hear that you had a peaceful stay with us and enjoyed a good night's rest. We appreciate your input regarding cleanliness and will make sure to address this with our housekeeping team. We hope to have the opportunity to welcome you back in the future for an even more enjoyable experience.

Hello Viorel,Thank you for choosing our hotel for your recent stay. We are delighted to see that you had a wonderful experience with us. Our team is dedicated to providing exceptional service, and we are thrilled to hear that we exceeded your expectations. We would love to welcome you back for another fantastic stay in the future.

Hello Thomas,We appreciate your recent stay at our hotel. If there are any particular aspects of your experience that you would like to share with us, please feel free to reach out to our team directly. We always strive to provide excellent service and will gladly address any concerns you may have had.

Hello Mike,We apologize for any inconvenience you may have experienced during your stay. Please contact our hotel directly so that we can address and resolve any issues you encountered. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Hello Jessica Joy,We apologize if your recent experience at our hotel did not meet your expectations. We encourage you to please reach out to us directly so we can address any specific concerns you may have had during your stay. We value your feedback and hope to have the opportunity to improve your impression of our hotel in the future.

Hello Jason, We apologize for any inconvenience you may have experienced during your stay. We encourage you to reach out to our hotel directly so we may address any concerns you may have had. We value your feedback and strive to provide a positive experience for all our guests.

Hello Theresa, Thank you for sharing your feedback with us. We appreciate your compliments on the cleanliness of our rooms. We take all guest suggestions seriously and will certainly consider your comments in our future updates. We strive to improve our guests' experiences and hope to welcome you back to our refreshed hotel in the future.

Hello Loralee, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello Lois, Thank you for sharing your feedback regarding the cleanliness of the floor and the outdoor window. We apologize for any inconvenience caused during your stay. Your comments have been passed on to our housekeeping team to address these concerns. We appreciate your valuable input as it helps us improve our services.

Hello Dawn,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to know that you had a satisfactory experience. If you have any further comments or suggestions, please feel free to reach out to us directly so that we can continue to improve our services. We hope to welcome you back in the future.

Hello Joanie,Thank you for your feedback on the cleanliness of our hotel. We strive to maintain a high standard of cleanliness for our guests' comfort and satisfaction. Your comment is greatly appreciated and will be shared with our housekeeping team. We hope to welcome you back in the future for another enjoyable stay.

Hello Kelly, We apologize for any inconvenience you experienced during your recent stay. We understand your disappointment with the room allocation. We appreciate you being a loyal guest, and we regret that we couldn't meet your expectations this time. If you have any further concerns or feedback, please don't hesitate to contact our management team directly. We value your patronage and hope to have the opportunity to welcome you back in the future.

Hello Heather,Thank you for your review! We're glad to hear you had a great experience at our property and found our staff, especially Kim, to be great. We do have policies in place regarding guests staying in the room who are not registered, and unfortunately, we are unable to refund the deposit in these cases. We appreciate your understanding and hope to welcome you back for another awesome stay!

Hello Samantha,We're glad to hear that you had a positive experience during your stay at our hotel. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to reach out to us. We value your feedback and hope to welcome you back soon.

Hello Shajahan, We're sorry to hear that you did not have a satisfactory experience during your stay. We would appreciate it if you could provide us with more details about your stay, so we can address any concerns you may have. Please reach out to our hotel directly, and we will do our best to resolve any issues.