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Reviews of Original Sokos Hotel Albert

4 out of 5
Original Sokos Hotel Albert
Albertinkatu 30, Helsinki

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 397 reviews" "
Rating 8 - Good. 230 out of 397 reviews" "
Rating 6 - Okay. 52 out of 397 reviews" "
Rating 4 - Poor. 5 out of 397 reviews" "
Rating 2 - Terrible. 2 out of 397 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Marianna on 14 Jan 2024
Dear Rachit, thank you for the review! Welcome again to our hotel!

10/10 Excellent

Warren G Johnson

Stayed 1 night in Oct 2023
Response from Reception/Albert on 27 Nov 2023
Hi Warren, Thank you for your excellent review. I am happy to see that you enjoyed out hotel, hope to see you again at Albert!

10/10 Excellent

Leslie

Stayed 1 night in Jun 2023
Response from Reception on 24 Jul 2023
Hi Leslie, Thank you for your excellent review! Happy to see that you enjoyed out hotel, hope to see you again!

10/10 Excellent

Thomas, Gainesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast bar was great
Stayed 7 nights in Apr 2023
Response from Reception on 15 May 2023
Hi Thomas, happy to hear that you enjoyed the breakfast bar at Albert and your stay went smoothly. Hope to see you again!

8/10 Good

Stephen, Richmond

Business traveller
Liked: Cleanliness, staff & service
Decent rooms, good showers, very helpful and friendly staff
Stayed 3 nights in Jan 2023
Response from Marianna on 5 Feb 2023
Dear Stephen, Thank you for the lovely feedback! It was great to have you as our guest and we hope to see you again! Have a nice day! Best regards, Marianna from the reception

10/10 Excellent

Sergio, Bastia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiness of check-in and friendly staff
Response from Jari-Pekka on 15 Jan 2023
Hi Sergio,Our staff were very pleased with your wonderful feedback.Thank you for visiting us and we hope you will come again.SincerelyJari-Pekka, reception

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Steve

Stayed 2 nights in Apr 2022
Response from Jari-Pekka on 19 Apr 2022
Thank you for the wonderful feedback!

6/10 Okay

Roberto

Business traveller
Liked: Staff & service
Correct stay, nice staff, place to be updated.
Stay Ok, not amazing, as there are a few equipments/services that needs to be updated. A bit cold in the room, where the AC makes a bit of noise when working. Staff attending really nice, best of the hotel I think.
Stayed 1 night in Nov 2021
Response from Marianna, reception on 15 Dec 2021
Dear Roberto, Thank you for the feedback. Apologies about the noise and that room temperature was a bit cool. I will put a notice to our maintenance about the room AC. Have a nice day and I hope to see you again at our hotel!

10/10 Excellent

Juuso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Emilia on 25 Jul 2021
Hei Juuso, Kiitos palautteestasi, arvostamme sitä kovasti! Mahtava kuulla että viihdyit vieraanamme, toivottavasti näemme pian uudelleen :) Aurinkoista kesänjatkoa!

8/10 Good

Devesh

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Helsinki trip
Nice , centrally located place with good breakfast
Stayed 2 nights in Aug 2019
Response from Hanne on 2 Oct 2019
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Outdated normal hotel
A bit outdated hotel. Nothing special. You get better value for money elsewhere in Helsinki. Breakfast not good.
Stayed 1 night in May 2019

10/10 Excellent

siim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location for a business trip
Stayed 1 night in Mar 2019
Response from Meeri / Original Sokos hotel Albert on 13 Apr 2019
Thank you for your feedback and welcome again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Jenna, reception / Original Sokos Hotel Albert on 27 Jan 2019
Hello and thank you for your feedback. Welcome again! Best regards,

8/10 Good

Joakim

Liked: Cleanliness, staff & service
Business trip in Helsinki
Hotel was as expected after loooking a the pictures and the area.
Stayed 2 nights in Dec 2018
Response from Hanne on 11 Dec 2018
Hope to see you again! Best regads, Hanne Original Sokos Hotel Albert

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helsinki comfort
The staff went out of their way to make us feel at home
Stayed 3 nights in Oct 2018
Response from Hanne / Reception / Service Manager on 14 Nov 2018
Hello! I am glad to hear you enjoyed your stay and felt like home. Hope to see you again! Have a good day!

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2018
Response from Hanne on 14 Nov 2018
Hello! Thank you for your feedback. Hope to see you again in Albert! Best regards, Hanne Reception / Service Manager Original Sokos Hotel Albert

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helsinki city break
We took an overnight boat from Saint Petersburg to Helsinki and arrived in the morning. The hotel was about 20 min walk from the ferry terminal and located about 10 min walk to the city centre. The breakfast was great with an omelette station. The room was modern and clean. We used the sauna which was located in the basement. Overall I would recommend this hotel. Food in Helsinki is expensive so be warned. To get around the city we hired city bikes for 5 euros a day which was great.
Stayed 2 nights in Aug 2018
Response from Hanne on 23 Aug 2018
Hello! Thank you for your feedback! I´m glad you enjoyed your stay with us. Welcome back! Bestr regards, Hanne Reception / Service Manager Original Sokos Hotel Albert

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very goid
All good would stay there again
Stayed 3 nights in Jul 2018
Response from Hanne on 23 Aug 2018
Hello! Thank you for your feedback! Welcome back! Bestr regards, Hanne Reception / Service Manager Original Sokos Hotel Albert

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine! The coffee could have been better at breakfast!
Stayed 2 nights in Jul 2018
Response from Hanne on 24 Jul 2018
Hi! I´m glad to hear you enjoyed your stay with us. Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Hanne on 24 Jul 2018
Thanks for your feedback! Have a nice summer!

8/10 Good

Marcel

Liked: Staff & service, property conditions & facilities
Very close to the center of Helsinki, plenty of restaurants, bars etc in the area. Good business hotel, beds come across as a little old

8/10 Good

Verified traveller

Liked: Cleanliness
Good experience until the moment we checked out. We checked out early morning (around 4:30am) and the guy at the reception desk had a serious attitude problem. First, saying we haven’t paid (tho we did pay in full when we booked), telling us to pay again (took my credit card), then not even apologizing for being so rude when I showed him my confirmation email.

8/10 Good

JENNIFER M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, comfortable, and affordable accommodation!
This hotel offered a very comfortable lobby and friendly and efficient check-in. The staff greeted me warmly, served me free coffee and snacks while I waited for my room, and helped me with any need. The location was ideal for walking to various parts of the city within minutes and there were diverse restaurants from which to choose. The price was also a bargain for the quality. The only downside was the street was noisy one of the 3 nights I stayed due to loud guests. Otherwise, highly recommended.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Hotel
good hotel but not in a good location for tourism

10/10 Excellent

berj b.

Liked: Cleanliness, staff & service, room comfort
very satisfied
Perfect location,cleanliness and magnificent staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Good rooms, clean, good facilities and beds. Close enough to walk everywhere. Check in easy and gave us a late check out.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, and central,
We only stayed one night, but would recommend this hotel for it's reasonable price and good location for us to see Helsinki on foot. The room was very clean. Our double room was two single beds pushed together but was very comfortable and quiet.

8/10 Good

Zeljko, Zagreb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK.
Not bad but nothing special.

8/10 Good

Zaid E.

Liked: Cleanliness, staff & service, room comfort
holiday place ...couples...rest shopping
It was good...but i was expecting more ... the lift was not properly working. ..and the breakfast was little poor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and nice.
Good location!

8/10 Good

Niko, Hki

Liked: Cleanliness, staff & service, property conditions & facilities
Why not?
Room was clean and nice. Service was good. Location is very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient value
Nice and fresh hotel at a great location

8/10 Good

Business traveler, Brussels

Liked: Cleanliness, staff & service, room comfort
Great location - will return
We used this hotel for business meetings in Helsinki. The hotel has an overall warm feeling, friendly staff and quite functional and comfortable rooms. I like my breakfast and was not disappointed.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Get the best services in the center of paris for less price.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Bethan, Leeds, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel about 15 mins walk from the centre
I stayed in a single room. Bed size was generous (small double) and a good amount of space. Furniture and bathroom were well-designed to maximise this. Hotel was quiet and the downstairs restaurant does a surprisingly good pizza. This is not a 'luxury' hotel - about the standard of a Premier Inn but with better design. Front desk staff were helpful and the room was spotless. It took 15-20 minutes to walk to the railway station.

8/10 Good

Brendan, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short walk from Helsinki City Centre
It's a good business type hotel, staff are friendly, food is good and the rooms are very clean and comfortable. It is only a 5-10 minute leisurely stroll from the centre of Helsinki and if you are doing business with ECHA it's the perfect place to stay.

10/10 Excellent

Tom, Boulder, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this is outstanding!
The staff went out of their way to make our stay enjoyable. Not only were they knowledgeable about local attractions and transportation but when we told them that we had to leave before breakfast to make an early flight, they said they would have some sandwiches prepared and waiting for us the next morning. When we checked out at 7 AM, they had three generous sandwiches for us as well as coffee and tea.

8/10 Good

Thomas J, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helsinki quality hotel
Very alert and helpful front desk staff. Nice breakfast selection. Room was very modern though rather small. Well located nearby the opera.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As you see from above rating , I was very satisfied. The was excellently comfortable. And everything else was fine.However the gluten free biscuits (not the sweet ones ) may have been a bit old as they kept crumbling

10/10 Excellent

colette, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
the hotel was very pleasant, the staff very helpful and the breakfast excellent.I would highly recommend this hotel.

8/10 Good

Nyssa, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Comfortable in Helsinki
Hotel was clean in a nice area of Helsinki. The staff were very friendly and helpful. The atmosphere was warn but professional. Room was tidy and comfortable. I would have liked to have used the sauna facilities, but the open times were restricting for us, perhaps another option for private sauna bookings could be good.

8/10 Good

the Kenster, Canberra Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place to stay
A very nice breakfast with lots of fresh fruit and nuts and muesli and hot options too - I liked the vegetable gratin thing. The coffee needed work so I drank tea! Room was comfortable and clean. It is located near a tram stop (No. 6 tram) and within walking distance (15 mins) of a big bus station (Kaampi?)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
1)Nice hotel tucked away on a quiet street. Not situated in the city centre-more than 10 minutes fast-walking distance from the cental railway station. Bus from the airport dropped us very-near the cental station. 2)Could not find tea and/or coffee, which are available(free) in most hotels, but buffet breakfast was really GOOD 3)No bellmen to help with our luggage. Overall rating: Not excellent, but had a good stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently placed hotel
Close to centre; quiet area. Pleasant welcome. Certainly use again.