Aloha Katharina,Thank you so much for your wonderful review of Mauna Lani. We are delighted to hear that you had a memorable stay and are looking forward to welcome you back soon!Mahalo,Pete

Aloha Mohammad,Thank you for sharing your feedback regarding your recent stay at Mauna Lani. We appreciate your comments and regret to hear that your experience did not meet your expectations in terms of room condition and staff attentiveness. We apologize for any inconvenience you encountered with regards our room product. Your feedback is valuable to us, and we will address these concerns to improve our guests' overall experience. We are glad to hear that you found our staff to be kind and lovely. We hope for the opportunity to welcome you back in the future to provide you with a more enjoyable stay. Thank you again for choosing Mauna Lani.Mahalo,Pete

Aloha Antoinette, Thank you for taking the time to submit your review of Mauna Lani. We are disappointed to see that we fell short on expectations in some areas. It would be my pleasure to connect with you personally to discuss your experience-- please reach out to me directly at your convenience.Looking forward to hearing from you soon. Mahalo,Sergio CaceresDirector of Operations

Aloha Keiko,Thank you so much for your kind review and look forward to welcome you back to Mauna Lani soon.Mahalo,Pete

Aloha,Thank you for the wonderful review of Mauna Lani. We are happy to hear you enjoyed the accommodations and the heartfelt service provided by our team members.We are indeed looking forward to welcome you back on the Big Island in the future.Mahalo,Pete

Aloha William,Much Mahalo for your review of Mauna Lani. Glad to see that you enjoyed the facilities and friendliness of our team members.We look forward to welcome you back soon.Sincerely,Pete

Aloha Michael,Thank you for your wonderful review of Mauna Lani and we look forward to welcome you back again very soon.Mahalo,Pete

Aloha Ted,We appreciate the great review and look forward to welcoming you backMahalo,Pete

Aloha Luke,We are delighted to hear you had a fantastic experience at Mauna Lani.We are looking forward to welcome you back soon.Mahalo,Pete

Aloha Michael, Thank you for taking the time to submit your review of Mauna Lani. We are disappointed to hear that the level of service did not meet your expectations. It would be my pleasure to connect with you to discuss your experience. Please feel free to contact me directly at the resort.Looking forward hearing from you.Mahalo,Sergio

Aloha Julia,Thank you for you wonderful review. Happy to hear you enjoyed the room and apologies if you believe you did not receive the right room category. We could have checked that for you. Appreciate your recognition of the service provided by our concierge Lenny and also your overall experience in our F&B outlets.We look forward to welcome you again soon.Mahalo,Pete

Aloha Cameron,Thank you for your shining review of Mauna Lani. It was truly a pleasure to have you with us. We are very happy to hear you enjoyed the accommodations and overall service experience.We look forward to welcoming you again soon.Mahalo,Pete

Aloha Jillian,Mahalo for your wonderful review and we look forward to welcome you back very soon.Sincerely,Sergio

Aloha Matthew,Thank you so much for your review and candid feedback. I am truly sorry the group in house disrupted your stay with us. Please feel free to contact me directly at the resort to personally discuss your experience.Mahalo,Sergio

Aloha Kristin,Thank you very much for your review. We are happy to see that you enjoyed the resort grounds and open spaces. We are sorry to see the low scores on service and It will be my pleasure to connect with you directly to discuss further. Feel free to contact me at your convenience.Mahalo for sharing your feedback and look forward to hearing from you soon.Sincerely,Sergio

Aloha William,We appreciate the great review and look forward to welcoming you backMahalo,Pete

Aloha Jennifer, Mahalo for your generous compliments to Mauna Lani! We are thrilled to hear you enjoyed your beautiful ocean front room and the whale watching from your lanai. We hope to welcome you back to Mauna Lani again soon! Thank you again for your shining review.

Aloha Mr. Paulson,It was great speaking with you and I am pleased we were able to clarify the miscommunication issue.We look forward to welcome you to Mauna Lani very soon.Mahalo,Sergio Caceres

Aloha Douglas, Truly appreciate your feedback. Happy to hear you enjoyed everything Mauna Lani has to offer. Our team is looking forward to welcome you back soon.

Aloha Patricia, Congratulations again on your 50th wedding anniversary. We are happy to hear that you enjoyed our team members, the tours and our dining options. Once again, thank you so much for your review-- we are grateful for your feedback. Looking forward to welcoming you back to Mauna Lani soon!

Mahalo for your review, Hannah!

Aloha Maya,Thank you for sharing your compliments! We're thrilled to hear that your stay was restful.Hope to welcome you back to the Kohala Coast again soon.

Aloha Penelope,First, thank you for sharing your compliments. We're so happy the resort grounds and the design were to your liking, and we hope to welcome you back to Mauna Lani again soon.However, we're sorry to hear about the technical issues you encountered throughout your visit. We understand that a lack of air conditioning in a warmer climate is unpleasant, so we're disappointed that your stay was not as comfortable as you had hoped.Please don't hesitate to reach out to us directly if there is anything else we may do to resolve the issues you experienced during your visit. Thanks again for sharing your feedback.

Mahalo for your review, Joel!

Aloha Hanna,Mahalo for sharing your five-star review! We hope to welcome you back to Mauna Lani again soon.

Mahalo for your compliments, James! Hope to welcome you back to Mauna Lani again soon.

Aloha Sophia,Mahalo for sharing your five-star review! We're thrilled to hear that the service and the accommodations were to your liking - our Residences are perfect for large groups, so I'm glad you got the chance to enjoy it.On behalf of the Mauna Lani 'ohana, we hope to welcome you back to the Kohala Coast again soon. A hui hou, or until we meet again!

Aloha Dylan,Thank you for sharing your review. Our sincerest apologies for the below average experiences you had at check-in, Sunrise Yoga and Surf Shack. While I am disappointed to hear that we missed the mark, I appreciate you sharing your feedback. Thanks again for your transparency, and for visiting us at Mauna Lani this holiday season. If there is anything else we may do to resolve the issues you experienced throughout your stay, please don't hesitate to reach out.

Happy New Year, Jonathan! Thank you for sharing your shining review.

Mahalo for the five-star review, Mihoko!

Mahalo for your time in reviewing us, we hope you will be coming back soon to your home away from home! A Hui Hou

Aloha Sihao,Thank you for sharing your feedback, and for joining us at Mauna Lani this Thanksgiving. As all of our teams strive to create unforgettable experiences for our guests, we're sorry to hear that yours missed the mark.It would be my pleasure to connect with you personally to hear more about the hiccups you encountered during your stay - please feel free to contact me directly.Thanks again for choosing Mauna Lani as your home away from home this holiday season. I look forward to connecting with you soon.

Mahalo for your time rating us. We look forward to your return.

Mahalo for your time in rating us, We look forward to your return!

Mahalo for your time in rating our property, we look forward to your return.

Aloha Joseph,We're delighted to hear you had a wonderful experience at Mauna Lani. Thank you for sharing your compliments!Regarding your experience at the spa, we're happy to relay your feedback to the team. Thanks again for sharing your five-star review - hope to welcome you back to Mauna Lani again soon.

Aloha Ben,What a lovely review! Thank you so much for sharing.We appreciate your compliments to the service and the grounds. From our 'ohana to yours, we look forward to welcoming you back to Mauna Lani again soon.

Aloha John,Mahalo for sharing your five-star review! We're delighted to hear that the service and overall experience exceeded expectations.Already looking forward to your return. A hui hou, or until we meet again.

Aloha Usuda san,Thank you for choosing Mauna Lani as your home away from home. We're thrilled to hear that your stay was comfortable!Looking forward to welcoming you back to The Legendary Coast again soon.

Aloha Lucy,Thank you for sharing your five-star review! We're delighted to hear that your stay was restful.Can't wait to welcome you back to Mauna Lani again soon. A hui hou, or until we meet again!

Aloha Roya,Thank you for sharing your experience at Mauna Lani! If you have any additional feedback, please don't hesitate to reach out to our team directly.

Aloha Manuel,Thank you for sharing your five-star review!While we appreciate your compliments to the dining options and the grounds, we're sorry to hear that your anniversary dinner wasn't what you had hoped it would be. I'd like to connect with you personally to see how we may resolve some of the hiccups you experienced throughout your stay - please feel free to contact me directly at david [dot] stepetic [at] aubergeresorts [dot] com.Thank you again for sharing your feedback. Wishing you a happy anniversary and looking forward to connecting with you soon.

Mahalo Dae Won! We appreciate your shining review.

Aloha Karen,Thank you for sharing your shining review! We're thrilled to hear that the grounds, the accommodations and the service were to your liking. The zen garden is a hidden gem - glad you enjoy it as much as we do. From our 'ohana to yours, thanks again for your warm compliments. We can't wait to welcome you back to Mauna Lani again soon!

Thank you for your compliments, Julie! We're so happy to hear you enjoyed your stay.Can't wait to welcome you back to the Kohala Coast again soon.

Mahalo Richard!

Thank you for sharing your five-star review, Ling! Hope to welcome you back to Mauna Lani again soon.A hui hou, or until we meet again.