Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Reviews of Country Inn & Suites by Radisson, Harrisburg Northeast - Hershey

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1014 reviews" "
Rating 8 - Good. 299 out of 1014 reviews" "
Rating 6 - Okay. 107 out of 1014 reviews" "
Rating 4 - Poor. 70 out of 1014 reviews" "
Rating 2 - Terrible. 46 out of 1014 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Velma, East McKeesport

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
TV should be mounted on the wall so that it higher and easy to see from bed
Stayed 1 night in Mar 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy, Almonte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Service was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
I don't know why they gave me a room beside the elevator (mechanical room) i didn't sleep last night. I book this room with a jacuzzi.
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
Thank you for staying with us, Miguel. We appreciate you taking the time to leave us a review. Sorry about any inconvenience you may have faced at our property.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Guest Services on 18 Mar 2024
Thank you for staying with us, Nathan. We appreciate the great review!

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
Thank you for staying with us, Robert. We appreciate the review.

10/10 Excellent

Mervin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous & friendly. Pool & hot tub where clean & well maintained. Breakfast was perfect. Thank You for a great weekend !
Stayed 3 nights in Feb 2024
Response from Guest Services on 18 Mar 2024
Thank you for staying with us, . We appreciate the great review & feedback!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to rt 81 store and diner within walking distance
Stayed 1 night in Feb 2024
Response from Guest Services on 18 Mar 2024
Thank you for staying with us, Matthew. We appreciate the great review!

8/10 Good

Kevin

Stayed 1 night in Feb 2024

10/10 Excellent

Linda

There was trash piles outside around the back of the property
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Linda. We appreciate the great review. Maybe it was trash the day you stayed, but we do not have trash piles around our hotel.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a beautiful location to stay at
Stayed 2 nights in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Andrew. We appreciate the great review.

8/10 Good

Maritza

Stayed 1 night in Feb 2024

2/10 Terrible

Emilie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a horrible hotel and frightening to say the least. We felt unsafe and the property was not sanitary. Customer service is awful. I went back down to let them know the fire alarm was beeping every 30 seconds. I waited 10 min and rang the service bell 4 times before someone came out to help.
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Emilie. We appreciate you taking the time to leave us a review. Sorry you had a bad experience at our property.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was great!
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Amanda. We appreciate the great review.

10/10 Excellent

Jigar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for price. Amazing staff
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Jigar. We appreciate the great review.

10/10 Excellent

SHARON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service..great breakfast, comfortable sleep. Clean facility. Nice pool! Well kept. Modern bathrooms and furniture. Shall definitely stay again
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Sharon. We appreciate the great review & feedback.

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience
Stayed 3 nights in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, James. We appreciate the great review.

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Gina. We appreciate the good review.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Samuel. We appreciate the great review.

8/10 Good

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property with wonderful staff. I loved having the store right next to the hotel. The only down side was the bed that was a spring mattress.
Stayed 2 nights in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Ernest. We appreciate the great review.

10/10 Excellent

kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay ! It was quiet , the pool was open late enough for our teens and it was clean .
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Kayla. We appreciate the great review.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convenient to get to and was very clean. The continental breakfast area was clean and well supplied. The bedding was very comfortable and rooms were nice.
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Mark. We appreciate the great review & feedback.

8/10 Good

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good hotel
Stayed 2 nights in Dec 2023
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Aziz. We appreciate the good review.

8/10 Good

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay every year. Nice hotel. This trip the heat in our room was so loud and the bed frame made lots of noise. Wpuld still stay thete again.
Stayed 2 nights in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Mary Beth. We appreciate the great review. We hope to have you back next year as well!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Indoor Pool & Hot Tub. Good Breakfast & Fresh Bed Linens
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Michael. We appreciate the great review.

10/10 Excellent

Tyler

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, very pleasant stay
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Tyler. We appreciate the great review.

10/10 Excellent

allison

Liked: Amenities
Very nice staff for checking in at night
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Allison. We appreciate the great review.

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 27 Feb 2024
Thank you for staying with us, Gretchen. We appreciate the great review.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly.
Stayed 1 night in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Aaron. We appreciate the great review.

10/10 Excellent

Allen

Stayed 1 night in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Allen. We appreciate the great review.

8/10 Good

James

Business traveller
Clean with large room
Stayed 1 night in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, James. We appreciate the good review.

8/10 Good

Jessica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent Hotel
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Jessica. We appreciate the good review.

8/10 Good

François, Quebec

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Francois. We appreciate the good review.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Albert. We appreciate the great review.

4/10 Poor

Allison

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We reserved a room with a jacuzzi and fireplace. Upon arrival, we saw that the fireplace was not working. While we went out for dinner, a staff person said they would fix it. When we returned, the staff person said he could not fix it, but that there was another room with a fireplace and jacuzzi that we could move to. We packed up all our belongings to move to the other room, only to find it was already occupied and staff had given us keys to an occupied room! We returned to our room and unpacked again. We were disappointed we paid for an amenity that did not work. The next day the manager offered for us to have that same occupied room once those guests left, but since we had already gone through the work to pack all of our belongings once, we did not move.
Stayed 3 nights in Jan 2024
Response from GSA on 11 Jan 2024
On behalf of our entire staff at Country Inn & Suites, Harrisburg/Hershey NE, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

10/10 Excellent

Kaderija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and budget friendly staff was really friendly and place was clean
Stayed 2 nights in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Kaderija. We appreciate the great review & feedback.

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, quiet and comfortable. Staff was very pleasant. Nice amenities and free breakfast. Very reasonable. Would highly recommend.
Stayed 1 night in Jan 2024
Response from GSA on 10 Jan 2024
Thank you for sharing your recent experience at Country Inn & Suites, Harrisburg/Hershey NE. We sincerely appreciate your feedback and are happy to hear that you had a great experience with us.

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities
Night desk attendant was wonderful. Professional and light hearted. Hard working!!! And did the cleanup with a smile!
Stayed 1 night in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Teresa. We appreciate the great review & feedback!

10/10 Excellent

claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Claude. We appreciate the great review.

10/10 Excellent

John

Stayed 1 night in Dec 2023
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, John. We appreciate the great review.

10/10 Excellent

Ana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I-81. Front desk staff friendly.
Stayed 1 night in Dec 2023
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Ana. We appreciate the great review.

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, pretty much what was expected for the price range, and had obviously been updated fairly recent. Its wasn't a 5star hotel but the suites were very nice as we had a 4 night stay. The pool, gym, and other area's were smaller than the pictures made them seem. The breakfast was one of the better hotel breakfasts I've had and it was nice having hot coffee 24/7 as well as a Sheetz sharing the parking lot with the hotel. The staff was great, housekeeping was great, and I'll definitely stay there again on our next visit to Hersey. My only complaint would be that I reserved 2 suites thinking they had the jacuzzi tubs and they didn't. Apparently the listings don't differentiate between the ones with and the ones without. I heard another lady there with the same complaint. I dont know that I'd had paid the extra cost for the jacuzzi but it would have been nice to see that difference before booking as for both suites it just said single king nothing about whether it had the jacuzzi or not. Other than that it was great.
Stayed 4 nights in Dec 2023
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, James. We appreciate the great review. Sorry for any confusion there may have been during your visit. We do hope to have you back so you will be able to experience our whirlpool jacuzzi suite.

10/10 Excellent

Mirna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience the first time and the second was even better at checking the young man was polite, friendly, and accommodating always with a big smile.
Stayed 1 night in Dec 2023
Response from GSA on 10 Jan 2024
Thank you for sharing your recent experience at Country Inn & Suites, Harrisburg/Hershey NE. We sincerely appreciate your feedback and are happy to hear that you had a great experience with us.

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent, with a comfotable bed, and great breakfast. Our only small dislike was the amount of chlorine in the air in the pool area was overwhelming and we could only be down there for about 20 minutes.
Stayed 1 night in Dec 2023
Response from GSA on 10 Jan 2024
Thank you for sharing your recent experience at Country Inn & Suites, Harrisburg/Hershey NE. We sincerely appreciate your feedback and are happy to hear that you had a great experience with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services on 31 Jan 2024
Thank you for staying with us. We appreciate the great review.

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Lynne. We appreciate the good review.

8/10 Good

Kristen

Stayed 2 nights in Dec 2023
Response from Guest Services on 31 Jan 2024
Thank you for staying with us, Kristen. We appreciate the great review.