All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Free upgrade due to an accessibility mishap and very friendly and accommodating front desk staff.
Jonathon
Stayed 2 nights in Apr 2024
Response from Team Freddy on 17 Apr 2024
Hi Jonathan. We apologize for the inconvenience and are glad we could accommodate you with an upgrade! Thank you for your kind words about our staff. We hope to see you again soon!
All the staff were so helpful and friendly. The breakfast buffet was amazing and the take out bags were a great touch. Popcorn every evening in the lobby was a very sweet touch. I would definitely recommend this hotel to a friend.
Peggy Maxwell
Stayed 8 nights in Feb 2024
Response from Team Freddy on 13 Feb 2024
Hello, Peggy. Thank you for your very nice review. We are so glad that you enjoyed your stay, the breakfast and the popcorn! We look forward to seeing you and your friends in the future!
Hi Saira. Thank you for staying with us and for recognizing the efforts of our housekeeping team! We're glad you enjoyed your stay. See you again sometime!
Hello, Frank. Thank you for your review. We're glad you enjoyed your stay!
6/10 Okay
Josyanne
3 Nov 2023
Josyanne
Stayed 1 night in Oct 2023
Response from Guest Services on 4 Nov 2023
Hello, Josyanne. Thank you for choosing to stay with us here in Fredericton! We appreciated having you as a guest. If there is anything we can do to improve your next stay with us, please let us know.
Great complimentary breakfast. Great dinner recommendation by front desk staff. Wifi was a bit slow but we eventually were able connect.
Michael
Stayed 1 night in Oct 2023
Response from Guest Services on 26 Oct 2023
Hi Michael. We're glad you enjoyed the breakfast and that our front desk staff was able to assist with a dinner recommendation! Thank you for choosing the Holiday Inn Express & Suites Fredericton!
Hi Barry. Thank you for your review. We are glad you enjoyed our hotel and the breakfast and hope to see you again in the near future!
10/10 Excellent
Gerald
2 Oct 2023
Gerald
Stayed 1 night in Sep 2023
Response from Team Freddy on 22 Oct 2023
Hi Gerald. Thank you for your review of your stay with us. We hope to see you again soon!
10/10 Excellent
Sue
2 Oct 2023
Liked: Cleanliness, staff & service
Gave me a step stool to get into bed as I am handicap much appreciated
Sue
Stayed 1 night in Oct 2023
Response from Team Freddy on 5 Oct 2023
Hi Sue. Thank you for choosing to stay with us! We appreciated having you as our guest, and are glad that we could accommodate you with a stool. We do have an accessible king room with a lower bed, if you should happen to be in our area in the future. Thank you again.
Hi Linda. Thank you for your review. We are happy you chose to stay with us and look forward to seeing you again sometime!
10/10 Excellent
Jeanette
Travelled with family
17 Sep 2023
Really appreciated the kindness and attentiveness of the breakfast room staff, as well as the nicely appointed and very clean room.
Jeanette
Stayed 1 night in Sep 2023
Response from Team Freddy on 23 Sep 2023
Hello Jeanette. We are so glad that you enjoyed your stay with us and appreciate your nice words about our breakfast staff. Thank you for choosing the Holiday Inn & Suites! We look forward to seeing you in the future.
10/10 Excellent
Kathleen
14 Sep 2023
Kathleen
Stayed 1 night in Sep 2023
Response from Team Freddy on 17 Sep 2023
Thank you for your rating, Kathleen! We appreciated having you as a guest and hope to see you again in the future!
The cards were difficult, one worked perfectly every time, one didn’t work at all and when it was replaced, the new card worked intermittently. Even the cleaning staff had difficulty with our room.
It was quiet for all but the last night when we could hear a lot of noise from the room above.
Karen
Stayed 4 nights in Sep 2023
Response from Team Freddie on 29 Sep 2023
Hello Karen. Thank you for taking the time to share details of your stay with us. We appreciate your comments, as they help us to make improvements going forward. Thank you for choosing the Holiday Inn Express & Suites!
10/10 Excellent
Sherman
10 Sep 2023
Liked: Cleanliness, amenities
Great service
Sherman
Stayed 1 night in Sep 2023
Response from Team Freddy on 17 Sep 2023
Hello Sherman. We are glad you enjoyed your stay with us and look forward to seeing you again sometime!
8/10 Good
Alan
6 Sep 2023
Alan
Stayed 1 night in Aug 2023
Response from Team Freddie on 28 Sep 2023
Hello Alan. Thank you for choosing to stay with us! We look forward to seeing you again in the future!
Nice clean hotel. Nice hor breakfast. The beds were getting a little sunken where people lay. Probably no one mentions this I would think that a Holiday inn would have better quality toilet paper and "kleenex " Just saying. Otherwise a very nice hotel.
Brian Rocky
Stayed 2 nights in Aug 2023
Response from Team Freddy on 29 Sep 2023
Hello, Brian. Thank you for taking time to share your concerns with us. Your comments help us to make improvements in the future, and we appreciate your input. We look forward to having you stay with us again sometime.
8/10 Good
Elaine
31 Aug 2023
Elaine
Stayed 1 night in Aug 2023
Response from Team Freddy on 23 Sep 2023
Hello Elaine. We are glad that you chose to stay with us during your travels and hope to see you again soon!
The staff are extremely kind, especially the breakfast staff. The bed were super comfy and breakfast was Delish! The bathrooms could use an update though.
Angela
Stayed 1 night in Aug 2023
Response from Guest Services on 28 Aug 2023
Thanks for choosing our Hotel and recognizing our team members!
8/10 Good
Andrew
23 Aug 2023
Andrew
Stayed 1 night in Aug 2023
Response from Team Freddy on 17 Sep 2023
Hello, Andrew. We are happy that you chose to stay with us and look forward to seeing you again in the future!
Overall we enjoyed our stay. The room was perfect for our needs. Only complaint was the walls in the bathroom needed wiping down. Hopefully it was hair product on the walls.
That said we would stay there again.
Hello Jeffrey. Thank you for choosing to stay at the Holiday Inn Express & Suites! We were glad to have you as our guest and hope to see you again in the future.