Dear guest,Thank you very much for your valuable feedback. We are pleased to know that you recognize the cleanliness and amenities of our property. We apologize for the problem with the TV remote control and have begun to check and ensure that it is fixed. Your suggestions for appearance improvement will be carefully considered. We look forward to your visit again and bring you a more satisfying experience.With best wishes,

Thank you for choosing our motel and providing valuable feedback. We are glad you like our convenient location and beautiful view. We apologize for the poor Wi-Fi signal. We are working hard to upgrade our network services to provide a better customer experience. Thank you for your understanding and support, and we hope to have the opportunity to serve you again in the near future and show you our improvements.Wish you a happy life,

Dear guest,Thank you for your feedback. We apologize for the inconvenience caused by the communication with the motel during your stay. As the motel is located in the suburbs, it does have the problem of incomplete signal coverage. We are actively exploring solutions to provide you with a smoother communication experience in the future. At the same time, we are glad to hear that you recognize the quality of our service and accommodation. We look forward to the opportunity to serve you again and make your stay even more perfect.All the best,

Dear guest,Thank you so much for choosing to stay with us and taking the time to give feedback. Your evaluation is the motivation for us to strive to provide quality service. We will continue to keep the rooms clean and facilities perfect to ensure that every guest has a comfortable and convenient stay. We look forward to welcoming you again in the near future!With best wishes,

Dear guest,Thank you for your stay and feedback. We regret that your experience did not fully meet expectations. We understand how important a good stay is to you and we are committed to working hard to improve and hope to have the opportunity to provide you with an even better service again.With best wishes,

Thank you for your feedback. We are very sorry to learn that you felt uncomfortable during your stay due to the heating equipment. Please accept our sincere apologies. We look forward to the opportunity to welcome you again and provide a more satisfying stay.Warm greetings,

Dear guest,First of all, we apologize that your experience at our motel did not meet your expectations. We are taking a comprehensive look at our services and facilities to identify and address possible issues. We are committed to continuously improving each guest's stay experience. Thanks again for your feedback.Best wishes,

Thank you for choosing our Motel and leaving a valuable review. We are pleased that you enjoy our standards of cleanliness and beautiful views. With regard to the mattress, we apologize that it did not meet your expectations. We will consider your feedback and explore the possibility of offering different hardness mattresses to meet the needs of different guests. We look forward to your visit again and will do our best to provide you with a more comfortable experience.Best regards,

Thank you for choosing our motel and taking the time to leave us such a positive review! We always strive to provide a comfortable, affordable and satisfying stay for our guests, so it is very encouraging to know that you are satisfied with your stay. We look forward to more opportunities to serve you in the future and continue to provide the high quality service you have come to expect. Thank you again for your support and recognition.Best regards,

Dear guest,Thank you so much for choosing to stay with us and taking the time to give feedback. Your evaluation is the motivation for us to strive to provide quality service. We look forward to welcoming you again in the near future!With best wishes,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoy the tranquility and convenience of our location near the Franz Josef Glacier, as well as our facilities and spacious rooms. We hope to have the honor of welcoming you again in the future.Warm greetings,

Thank you for reviewing and choosing our stay. We're glad you find our place quiet. We understand how rain can affect plans and we hope you will still be able to enjoy your holiday. I wish you all the best!Warm greetings,

Thank you for your comments，We will try our best to change things better. Motel is about 3-5 minutes drive from the town. It takes time to walk. If it is inconvenient to travel in rainy days, please let us know. In case, We can provide free shuttle service.

Thank you for your comments and have a nice trip.

Thank you ! Have a great trip!

Thank you for your sincere comments ! Have a great holiday!

Thank you! Have a great holiday!

Thank you! Have a great holiday!

Thank you so much! Nice to having you! wish you have wonderful holiday and happy new year!

Thank you for your kind comments, we are improving step by step and the new manager can speak English. Sorry to make your experience uncomfortable. We have backup equipment if you need to replace it. Sorry again! Wish you a great journey!

Thank you for your comments, Wish you a great journey!

Thank you so much!

Apology for the not good experience caused by the weather! Thank you for your understanding.

Thank you!

Thank you !

THANK YOU!

Thank you so much!

Thank you so much!

Thank you!

Apologies for Not all your wishes have been fulfilled. We will improve. Thank you!

Thank you so much!

Hi Wai Man, Thank you so much for staying with us, we hope you have enjoyed your stay and look forward to see you again next time. Best regards Jim Xiao Motel Manager

Hi Karen, Thank you so much for sharing your excellent feedback with us. We are so pleased to see you have enjoyed your time with us here and it is really lucky that weather turns to be good those days. We wish you all the joy for the rest of your journey and hope to see you again next time. Best regards Jim Xiao Motel Manager

Hi Bryan, Thank you so much for staying with us. We trust you had a good rest in our cozy room and hope to see you again next time. Best regards Jim Xiao Motel Manager

Dear our valued guest, Thank you so much for your time sharing us an excellent review. We are pleased to see you have enjoyed your stay with us and my local information would do any help for you to explore the area. We trust you had a great time in Franz Josef and look forward to see you again. Best regards Jim Xiao Motel Manager