Executive Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews of Welcome Kongresshotel Bamberg

Welcome Kongresshotel Bamberg
Mussstrasse 7, Bamberg, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 582 reviews" "
Rating 8 - Good. 280 out of 582 reviews" "
Rating 6 - Okay. 45 out of 582 reviews" "
Rating 4 - Poor. 18 out of 582 reviews" "
Rating 2 - Terrible. 9 out of 582 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wonju

Stayed 2 nights in Nov 2023
Response from Ihre Bewertung on 20 Nov 2023
Vielen Dank für Ihre tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns so gut gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Roger Lundquist

Stayed 1 night in Nov 2023
Response from Ihre Bewertung on 20 Nov 2023
Vielen Dank für Ihre tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns so gut gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ihre Bewertung on 31 Jul 2023
Wenn Sie zufrieden sind, dann sind wir es auch. Zeigt es uns doch, dass wir unsere Arbeit gut tun. Vielen Dank für die gute Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Colin

Stayed 1 night in Jul 2023
Response from Ihre Bewertung on 19 Jul 2023
wenn Sie zufrieden sind, dann sind wir es auch. Zeigt es uns doch, dass wir unsere Arbeit gut tun. Vielen Dank für die gute Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Pierre

Stayed 2 nights in Jun 2023
Response from Ihre Bewertung on 28 Jun 2023
Sie haben sich bei uns wohlgefühlt und bringen es so zum Ausdruck. Vielen Dank für die gute Bewertung. Dies ist für uns Motivation und zeigt, wir sind auf dem richtigen Weg. Wir freuen uns, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Vadim, Forest Hills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for city center with parking.
Stayed 1 night in Jun 2023
Response from Your Review on 5 Jun 2023
If you are satisfied, so are we. After all, it shows us that we are doing our job well. Thank you for the good rating and your praise. We are glad that you enjoyed your stay in our house and hope to welcome you again soon.

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second stay at the Welcome Kongresshotel Bamberg. Overall, it was a fantastic stay as always. For travelers with a car or rental car, having a parking garage directly under the hotel is a huge benefit since parking can be hard to find in Bamberg. The hotel overall is modern and well furnished, has friendly and helpful staff, a great free breakfast buffet, and a bar/restaurant in the hotel for folks who are short on time to eat out in town. The hotel is walkable (20 minutes for most) to the Altstadt (old city) as well as the Innenstadt (city center) which is convenient for tourists. My room this time had a shower stall rather than bathtub which is convenient for travelers who may not be able to climb into/out of a tub due to mobility issues. The only downside for me was not being able to view local TV (Bayern 1 / 2 / 3) channels in the TV. Highly recommend this hotel!
Stayed 7 nights in May 2023
Response from Your Review on 5 Jun 2023
Thank you for taking the time to rate our hotel so well. I am happy to pass on your words of praise and positive feedback to our staff. This is motivation for us and shows that we are on the right track. We are pleased that you enjoyed your stay at our hotel and hope to welcome you again soon.

8/10 Good

Christine

Stayed 1 night in May 2023
Response from Ihre Bewertung on 5 Jun 2023
Vielen Dank für ihre Bewertung. Wir freuen uns, dass Ihnen der Aufenthalt gefallen hat.

8/10 Good

Adeline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay just outside central bamberg. It is located by the water and is easy walking distance to the town centre and its attractions. Buffet breakfast provided was very substantial. There is a carpark available which was convenient and reasonably priced.
Stayed 1 night in May 2023
Response from Your Review on 17 May 2023
Thank you for taking the time to rate our hotel so highly. I am happy to pass on your words of praise and positive feedback to our staff. This is motivation for us and shows that we are on the right way. We are pleased that you enjoyed your stay at our hotel and hope to welcome you back soon.

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location along the river path was perfect, with only a 10-15 minute stroll to the Old Town. And breakfast was amazing!!
Stayed 2 nights in Apr 2023
Response from Your Review on 10 May 2023
You felt comfortable with us and express it that way. Thank you very much for the good rating and your words of praise. This is motivation for us and shows that we are on the right track. We are pleased that you enjoyed your stay in our house and hope to welcome you again soon.

8/10 Good

Marco

Stayed 1 night in Feb 2023
Response from Ihre Bewertung on 6 Mar 2023
Wir danken Ihnen für ihre Bewertung.

6/10 Okay

Erwin

Stayed 1 night in Jan 2023
Response from Ihre Bewertung on 24 Jan 2023
Vielen Dank für die Bewertung. Leider können wir nur anhand der 6 von 10 Punkten, nicht nachvollziehen, was wir hätten besser machen können.Gerne können Sie uns, wenn Sie möchten, uns eine Email schicken, was Ihnen während ihres Aufenthaltes nicht gefallen bzw. gefehlt hat. Email: info.bak@welcome-hotels.com

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Ihre Bewertung on 17 Aug 2022
Vielen Dank für Ihre gute Bewertung.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022
Response from Ihre Bewertung on 3 Aug 2022
Vielen Dank für Ihre tolle Bewertung. Es freut uns, dass Sie rundum zufrieden waren.

10/10 Excellent

Vince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room. Excellent dining room and food. Friendly staff.
Stayed 1 night in Jun 2022
Response from Maria Welcome Kongress Hotel Bamberg on 10 Jun 2022
Dear Vince, thank you for your positive feedback. We are happy that you enjoyed your stay.

10/10 Excellent

Kody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and in a good location along the river. 10 minute walk to the heart of all the fun stuff. Very good breakfast buffet and underground parking garage for 8 euro a night.
Stayed 2 nights in Sep 2020
Response from Christine on 10 Sep 2020
Dear Kody, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

Jakawana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very diligent in assuring cleanliness of room and hotel property. They were very courteous.
Stayed 1 night in Aug 2020
Response from Christine on 10 Sep 2020
Dear Jakawana, we aim to please at all times and are delighted to hear how much you enjoyed your stay. Thank you so much for your kind words. You have made our day! We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Christine on 6 Feb 2020
Lieber Luis, Sie haben sich bei uns wohlgefühlt und bringen es so zum Ausdruck. Herzlichen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Dies ist uns Motivation. Wir freuen uns, dass Ihnen der Aufenthalt in unserem Hause gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Team vom WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

Shelly, Fort Wayne Indiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was wonderful. Great breakfast each morning. The staff was very friendly and helpful. The room was always clean and very comfortable.
Stayed 6 nights in Aug 2019
Response from Christine on 29 Aug 2019
Dear Shelly, we aim to please at all times and are delighted to hear how much you enjoyed your stay. Thank you so much for your kind words. You have made our day! Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff upon check-in. Clerk was helpful and friendly. Room size was one of the four suites at the hotel and was still a little on the small side. I understand the energy efficiency savings but don’t like that you have to use the keycard to plug in things to charge.
Stayed 2 nights in Jul 2019
Response from Christine on 22 Jul 2019
Dear guest, our members of staff play an incredibly important role in ensuring that our guests enjoy their stay. We are so pleased to hear that you found our staff to be friendly and helpful. Thank you so much for your kind words. We look forward to welcoming you again. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central place. You can walk into the old part of the city. Nice city for sightseeing.
Stayed 1 night in Jul 2019
Response from Christine on 22 Jul 2019
Dear guest, guest satisfaction is our primary aim and we are delighted to hear that we got it right. We aim to please. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again
The hotel is near/walking distance to the city center. It has a big underground parking area which made it much easier. The breakfast is really good and the rooms are clean.
Stayed 2 nights in Jul 2019
Response from Christine on 22 Jul 2019
Dear Chatherine, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all the interesting places to visit, wonderful location
Stayed 3 nights in Jun 2019
Response from Christine on 12 Jul 2019
Dear guest, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

@212tawanp, Regensburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like -I liked the location from the highway, the location next to the river (nice area), 15 minutes walk to many restaurants. Unique a design of building, sculpture park in front of building Didn’t like view of the river, too many trees.
Stayed 1 night in Jun 2019
Response from Christine on 12 Jul 2019
Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was super nice, clean, great service and breakfast buffet, spacious car garage, near a bus stop, the location was great next to the river. The bed was and the WiFi didn’t work in the room. Those two were my only issues the rest was outstanding
Stayed 1 night in Jun 2019
Response from Christine on 12 Jul 2019
Dear Charles, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words and the great review of our hotel. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice and helpful staff. Breakfast Buffet as expected
Stayed 1 night in Feb 2019
Response from Christine on 26 Feb 2019
Dear guest, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

2/10 Terrible

Wayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Never again
I booked a double bed which I got was 2 single beds together the hotel is not in the town centre very unhappy
Stayed 1 night in Dec 2018
Response from Christine on 28 Dec 2018
Dear Wayne, our guests come to us with expectations and we regret that we didn´t live up to them on this occasion. We sincerely hope to do better next time you choose to stay with us. Kind regards WELCOME KONGRESSHOTEL BAMBERG C. Dotterweich Guest Relations Manager

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay.
Clean, efficient room, excellent welcome and helpful staff. Very good breakfast. Pleasant walk along the river to the old town, about half a kilometer. Underground parking with elevator.
Stayed 1 night in Jun 2018
Response from Christine on 23 Jul 2018
Dear MaryAnn, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bamburg delight.
This hotel is situated right on the river very close to the old town. The hotel has a walkway right outside the door, so is very convenient. The room had a wonderful view of trees and the river. The room itself was moderately sized with wonderful pillows on the beds. The hotel did not supply an iron and ironing board inside the rooms, but there was on available on the first floor near the elevator. The breakfast was excellent as was the breakfast room which overlooked the river.
Stayed 1 night in May 2018
Response from Christine on 23 Jul 2018
Dear Kim, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your great review of our hotel. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TREAT YUORSELF and stay here.
Pleasant surprise!!!! Reviews expected a little quirky. Large business hotel that feels much smaller in a quiet park setting along the river. Modern decor starting to show some age. Room facilities very good. Staff excellent and responsive to requests. Parking a snap in underground next door. Easy, pleasant walk to town.
Stayed 1 night in May 2018
Response from Christine on 22 May 2018
Dear Eugene, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

Marcondes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet
Great location and right near the historic center. Staff very attentive. The internet is the critical point, every instant disconnects.
Stayed 2 nights in Apr 2018
Response from Christine on 9 May 2018
Dear guest, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a Bamberg stay.
Really good stay at the Welcome Knogresshotel Bamberg enroute to southern Bavaria. The hotel looks great on the banks of the river and is well located about a 10 minute walk from the main sights. Welcome was really good with the staff friendly and helpful. Parking is directly under the hotel (you collect your ticket on entry then hand it over when booking out and pay the hotel rate) with an entrance direct to reception. We travelled with a dog and was good to see that in the room they put a food bowl (with a couple of treats), water bowl and dog blanket. A great touch. The room was comfortable with decent beds and very clean. My only comment was it was very quiet yet they still put us in a room at the back with a view of roofs and nothing else. Worth asking for a room overlooking the river as the view is miles better!!! Mentioned this on my initial feedback and great to see they have promised a room at the front on our next stay. Overall a very good place to stay, the bar looked great but was quiet so we wandered out. Looking forward to our next visit.
Stayed 1 night in Feb 2018
Response from Christine on 23 Feb 2018
Dear Allen, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words. We hope to see you again soon. WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Germany IS OK
The hotel is very convenient to the city The bar was not open at 9pmwhich was disappointing as there is not another bar close buy
Stayed 2 nights in Aug 2017
Response from Christine on 8 Aug 2017
Dear Garry, thank you for taking the time to share your feedback. We take all feedback very seriously. Our bar in the hotel is open until 4 pm during the day. Afterwards, our restaurant Plückers opens with bar and beer garden in August till 11 pm. Rest of the year open till 1:00 am. It is a pity that you have not been informed about this. We hope to see you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

10/10 Excellent

k, Beverly Hills, ca

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Reunion
I was stationed in Bamberg 30years ago and was there for a reunion. The location is perfect for walking to nearby sites. The complementary breakfast was over the top! I nearly argued that it couldn't be free! My goodness, I guess I forgot how well Bavarian's treat their guest.
Stayed 1 night in Jul 2017
Response from Christine on 7 Aug 2017
Dear guest, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your kind words and the great review of our hotel. Sincerly WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Response from Christine on 14 Jul 2017
Dear Renato, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations

6/10 Okay

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Spartan welcome
While the location was perfect and the staff friendly and helpful, the accommodation was spartan in the lack ok amenities. I asked for a shower cap and they do not provide them. The bed was hard and didn't have extra pillows I could have used to get comfortable. The room was spartan but the price was not
Stayed 1 night in Jun 2017
Response from Christine on 14 Jul 2017
Dear Doreen, thank you for taking the time to share your feedback. We take all feedback very seriously. This gives us the opportunity to put things right next time you come to stay with us. We hope to welcome you back to our hotel very soon! Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A great hotel. The staff are very friendly. The path from the hotel to the town was lovely. And, the breakfast was better than any I've had anywhere!
Stayed 2 nights in Jun 2017
Response from Christine on 14 Jul 2017
Dear guest, that´s just how it should be. Thank you for your kind words. Such positive feedback is very motivating. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

livingingermany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay and great breakfast!
The hotel is about a 15 minute walk from the old town (Alstadt). Or you can take a bus (the bus stop if in front of the hotel). The breakfast was great. We only stayed one night, but it was enjoyable.
Response from Christine on 10 Feb 2017
Dear guest, our staff is always very pleased to hear how much you appreciated their attentiveness and how much you enjoyed your stay with us. We aim to please. Thank you so much for your feedback. We hope to welcome you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Bamberg
The Welcome hotel was in a great location. Next to a walking path that is ~ 10 min to the main area of Bamberg. During the walk, you get to walk past a cool Concert Hall. Also, the walk is a perfect distance to walk off those German pork and Rauchbier calories. The hotel was very pet friendly. After booking online, asked for a “dog-friendly” room…..next to an exit. On check-in, not only got the dog-friendly location, but had two bowls and a blanket waiting for her. A nice touch was the doggie snacks that were in one of the bowls. Also, the front desk were very helpful in picking out a restaurant and were attentive to any questions. Finally, the free breakfast was out of this world. Being used to the USA continental-style free breakie, I was blown away by the spread.....loads of different styles of bread/coffee/ hot food (sausage/bacon/eggs/toast) cold cuts, fruits, great selection of cheese……. everything. Almost embarrassed not to pay for such a great spread……..almost. The only negative (and a slight one) was shower water seemed to leak to the adjacent floor a little easy….even though there was a shower door. It wasn’t a big deal………just needed a couple extra towels to keep the floor dry. But overall a great stay at the hotel and won’t hesitate to stay at there on our next trip to beautiful Bamberg.
Response from General Manager on 18 Nov 2016
Dear guests, we always aim to provide our guests with everything they need right down to the smallest detail. We are so happy that we got it right for you! Thank you for your great review and your kind words. Such positive feedback is very motivating. We are looking forward to welcome you again. Sincerly WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!!!!!!!!
Wonderful rooms, friendly staff could not ask for more
Response from Christine on 25 Jul 2016
Dear guest, thank you so much for your kind words. Our members of staff play an incredibly important role in ensuring that our guests enjoy their stay. How kind of you to take the time to write to us. We look forward to welcoming you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

10/10 Excellent

Chris, st neots

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel, great value
Nice clean, modern hotel. Helpful and friendly staff, good breakfast, and nice location (10 min walk to beautiful old town with restaurants and shops).
Response from Christine on 8 Jul 2016
Dear Chris, our guests are the focus of everything we do and we are delighted to hear we got it right. Thank you for your great review and kind words. Such positive feedback is very motivating. We hope to see you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Christine on 2 Apr 2016
Dear Richard, thank you so much for your great review of our hotel. Such positive feedback is always a great incentive and motivation. We look forward to welcome you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Response from Christine on 5 Mar 2016
Lieber Michael, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Team vom WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

Verified traveller

Liked: Cleanliness
Good location
We rquired a hot drink as one of the party was unwell and required a hot drink with no room service the only alternative was to go to the bar which was 3 to 4 mins distance
Response from Resi on 27 Nov 2015
Dear Guest, we take all feedback very seriously and thank you for taking the time to contact us as this gives us the oppurtunity to put things right next time you come to stay with us. We hope to welcome you back to our hotel very soon! Sincerely WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in the 3 star category
This hotel experience was all that was boasted about in the reviews. The location was perfect, the staff was friendly the rooms were clean, the breakfast was excellent. I would highly recommend it to family and friends. Also, it had a very nice conference space. This would be an ideal location to hold a national or international meeting.
Response from Christine on 27 Nov 2015
Dear Guest, we are delighted that you enjoyed your stay. Thank you for your feedback. We are always very pleased and interested to receive comments from our guests. Thank you for taking time to contact us. We look forward to welcoming you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

6/10 Okay

Jan, Ithaca

Liked: Staff & service
Disliked: Cleanliness
Good location, but rooms need improvement
I stayed at the Welcome Congress Hotel in Bamberg after a conference to have some more time to enjoy the city. The location is very convenient, it is a <10 minute walk into the historic part of Bamberg. The hotel itself was quite nice and the staff very friendly, but I was quite disappointed by the condition and design of the rooms. There was mold in the corners of the shower, and it seemed that a large mirror had just been removed from the main wall of the room, with residual hooks still sticking out of the wall. The room also had a paucity of electrical outlets, none near the bed, which seems quite impractical for a business hotel. As common in many European hotels, the room also contained two 'twin' beds, which are only 80cm wide and thus quite small.
Response from Christine on 21 Nov 2015
Dear Jan, we take all feedback very seriously and thank you for taking the time to contact us as this gives us the opportunity to put things right next time you yome to stay with us. We hope to welcome you back to our hotel very soon! Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Christine on 14 Nov 2015
Dear Elizabeth, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards WELCOME HOTEL RESIDENZSCHLOSS BAMBERG Christine Dotterweich Guest Relations Manager

8/10 Good

danielle, arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
clean, friendly staff, large buffet, great water pressure, and air conditioning! walking distance to downtown Bamberg. kudos to the front desk guy who helped my husband prepare his speech for our daughter's wedding in german! (we are from America, hubby speaking a little german). thanks again and we would definitely stay there again ;)
Response from Christine on 1 Sep 2015
Dear guests, we aim to please at all times and are delighted to hear how much you enjoyed your stay. Thank you so much for your kind words. You have made our day. We look forward to welcoming you again. Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager

6/10 Okay

Geoffrey

Liked: Cleanliness, property conditions & facilities
Hotel was ok staff told us one thing about parking , same staff member, then next day was told something else. Room was average but clean
Response from Christine on 24 Oct 2015
Dear Geoffrey, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards WELCOME KONGRESSHOTEL BAMBERG Christine Dotterweich Guest Relations Manager