Exterior

Reviews of La Quinta Inn & Suites by Wyndham Fort Worth Eastchase

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1008 reviews" "
Rating 8 - Good. 261 out of 1008 reviews" "
Rating 6 - Okay. 85 out of 1008 reviews" "
Rating 4 - Poor. 59 out of 1008 reviews" "
Rating 2 - Terrible. 55 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and well laid out facilities.
Stayed 2 nights in Mar 2024

8/10 Good

Harrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more accessible parking lot
Stayed 1 night in Mar 2024
Response from RAJ on 22 Mar 2024
Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We greatly value your input as it helps us to continually improve our services and ensure that each guest has a positive experience.

10/10 Excellent

Elia

Liked: Amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2024
Response from RAJ on 18 Mar 2024
Thank you for your feedback.

10/10 Excellent

Gregory

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 1 night in Mar 2024
Response from RAJ on 22 Mar 2024
Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We greatly value your input as it helps us to continually improve our services and ensure that each guest has a positive experience.

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property looked rundown
Stayed 1 night in Mar 2024
Response from Raj on 22 Mar 2024
Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We greatly value your input as it helps us to continually improve our services and ensure that each guest has a positive experience.

4/10 Poor

Dan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bathroom smelled like mildew, deadbolt wouldnt lock, went downstairs for coffee at 5am and front desk guy said he wouldnt make coffee until 7am. 7am!!!
Stayed 1 night in Feb 2024
Response from RAJ on 22 Mar 2024
Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We greatly value your input as it helps us to continually improve our services and ensure that each guest has a positive experience.

10/10 Excellent

Hector

Clean
Stayed 1 night in Feb 2024
Response from RAJ on 21 Feb 2024
Dear Hector,We truly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Fort Worth Eastchase. Your positive feedback brings us immense joy.I'm delighted to hear that you found the cleanliness of the hotel to your satisfaction. Your kind words will certainly serve as encouragement for our team, who consistently work hard to uphold such standards.At La Quinta Inns & Suites, exceeding your expectations is our constant goal, and we're thrilled to have achieved that during your stay.Thank you once again for sharing your experience, and we eagerly await the opportunity to serve you again in the future.Warm regards,Rahul Sharma

4/10 Poor

Starlan

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty smh .. room service need to do better wiping down everything
Stayed 1 night in Feb 2024
Response from RAJ on 19 Feb 2024
Dear Starlan,We appreciate you sharing your experience with us regarding your recent stay at La Quinta Inn & Suites by Wyndham Fort Worth Eastchase.Your feedback regarding the need for improved room service and thorough cleaning will be shared with our team for immediate attention and improvement. Please rest assured that we take your comments seriously and will take the necessary steps to address them.At La Quinta Inns & Suites, we are committed to providing our guests with exceptional service and accommodations.Thank you once again for bringing this matter to our attention. We value your feedback as it helps us to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,Rahul SharmaLa Quinta Inn & Suites Team

10/10 Excellent

Delia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from RAJ on 19 Feb 2024
Dear Delia,We deeply appreciate you taking the time to share your experience with us following your recent stay at La Quinta Inn & Suites by Wyndham Fort Worth Eastchase. Your positive feedback is truly valued and serves as a great encouragement to our team.At La Quinta Inns & Suites, exceeding your expectations is at the core of what we do. We are constantly working to provide exceptional service and accommodations to all our guests, and we are delighted to hear that we succeeded in doing so during your stay.We eagerly anticipate the opportunity to welcome you back in the future and continue providing you with outstanding service.Warm regards,Rahul SharmaGeneral ManagerLa Quinta Inn & Suites Fort Worth Eastchase

6/10 Okay

BAXTER

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from RAJ on 22 Mar 2024
Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We greatly value your input as it helps us to continually improve our services and ensure that each guest has a positive experience.

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! East access from Highway and convenience to shops. Really appreciated its staff always friendly and ready to assist. Need attention to detail on the rooms but it is really good value! Likely to return.
Stayed 2 nights in Jan 2024

8/10 Good

María

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserve una habitación que decía que tenía tina y me dieron una sin tina no podía bañarme por qué traigo un pie quebrado y no podía estar de pie en el shower pedí una silla y nunca me la llevaron
Stayed 3 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Traci

Stayed 2 nights in Jan 2024

10/10 Excellent

shannon, McAllen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Leonard

Stayed 2 nights in Dec 2023

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not clean. Our room was full of stains and even graffiti on the window. It was horrible.
Stayed 1 night in Dec 2023

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean and the host were very nice
Stayed 2 nights in Dec 2023

4/10 Poor

Aimee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room smelled like pee. It was dirty. There was hair in the tub and on the bed. The fridge and microwave were gross. Would not recommend
Stayed 2 nights in Oct 2023

6/10 Okay

Katrina

Liked: Staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Dena, Lebanon

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Mold in the shower. Bed was broken down.
Stayed 1 night in Dec 2023

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sherman A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Jason

Travelled with family
It was ok at best. Served its purpose. It needs some maintenance.
Stayed 1 night in Dec 2023

6/10 Okay

rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The shower takes about 10 minutes to heat up
Stayed 2 nights in Dec 2023

8/10 Good

Jennifer

Stayed 1 night in Dec 2023

6/10 Okay

Steven

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and quiet. The room smelled like cigarette smoke. We sprayed it until it smelled better, but the next morning, it was just aa bad. The hallways smelled strongly of Marijuana. The maintenance people did a great job of trying to eradicate the smell. Not much they can really do about people making these choices. The hotel itself was nice and the staff was very nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Erin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff & management were present both days and made sure they spoke to as many as the guests as possible. They were very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We arrived late and had an easy check in. Our room was next to someone playing loud music, so we asked to move and the front desk lady was kind enough to move us. Our second room was much quieter and comfortable. Our one night stay had everything we needed. Great location and 10 minutes from AT&T stadium. Would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Stayed 6 nights in Nov 2023

6/10 Okay

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is clean and staff is great, but the shower and beds are HORRIBLE! The showerhead setting was on jet and couldn't be changes. The beds are super hard and pillows flat. My neck hurts and my whole body is still sore..... After only spending ONE night!!! I dont remember our January visit being so bad. We won't be visiting again!!!
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you for taking the time to send a review for our hotel. On behalf of our entire team I would like to apologize for not exceeding your expectations. We will be using your feedback to ensure a superior experience for you and other guests in the future.

6/10 Okay

Mike

Travelled with family
Liked: Staff & service, room comfort
Decent rooms a lot of little things wrong
This could be a great place instead of mediocre. Shower head was terrible beyond lo flow, despite sink and tub spout blasting water. Light fixture in bathroom ceiling out, tried with a different bulb, no luck. A little road noise but not too bad. One elevator reeked of weed, but that's not their fault. They do have a decent breakfast spread, was best part of stay.
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you for taking the time to send a review for our hotel. On behalf of our entire team I would like to apologize for not exceeding your expectations. We will be using your feedback to ensure a superior experience for you and other guests in the future.

10/10 Excellent

JoyLynn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Liz on 28 Nov 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

10/10 Excellent

Marcos

Stayed 2 nights in Nov 2023

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

6/10 Okay

Damian

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you for taking the time to send a review for our hotel. We will be using your feedback to ensure a superior experience for you and other guests in the future. We hope to see you again!

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

6/10 Okay

Rosalyn

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not all that
The young man at the front desk was kind and courteous. The hotel is in need of some remodeling. The hallways had a stomach, The blanket had a stain on it. The young was kind enough to offer an upgrade. The bathroom looked a little ran down.The walls and ceiling has cracks. I was not satisfied with the price for the stay.
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you for taking the time to send a review for our hotel. On behalf of our entire team I would like to apologize for not exceeding your expectations. We will be using your feedback to ensure a superior experience for you and other guests in the future.

10/10 Excellent

Marisol

Stayed 2 nights in Nov 2023
Response from Liz on 4 Dec 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

8/10 Good

Jeffrey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Liz on 28 Nov 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

6/10 Okay

Leah

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Liz on 28 Nov 2023
Thank you for taking the time to send a review for our hotel. We will be using your feedback to ensure a superior experience for you and other guests in the future. We hope to see you again!

4/10 Poor

Cristian

Stayed 2 nights in Oct 2023
Response from Liz on 28 Nov 2023
Thank you for taking the time to send a review for our hotel. We will be using your feedback to ensure a superior experience for you and other guests in the future. We hope to see you again!

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, not far from cowboys game that we went to!
Stayed 1 night in Oct 2023
Response from Liz on 28 Nov 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here previously.
Stayed 1 night in Oct 2023
Response from Liz on 30 Oct 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

10/10 Excellent

Corry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Liz on 30 Oct 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel could use a updated shower but overall was pleasant stay
Stayed 1 night in Oct 2023
Response from Liz on 30 Oct 2023
Thank you very much for taking the time to review our property! We hope to see you again in the future :)