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Reviews of Silver Palms Inn

3.5 out of 5
Silver Palms Inn
830 Truman Ave, Key West, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1007 reviews" "
Rating 8 - Good. 234 out of 1007 reviews" "
Rating 6 - Okay. 51 out of 1007 reviews" "
Rating 4 - Poor. 18 out of 1007 reviews" "
Rating 2 - Terrible. 8 out of 1007 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Only 3 stars but had all the comforts and facilities of a 4 star except for lack of restaurant- which in Key West is not a problem. They do provide breakfast which was better than I had expected. Nothing fancy but range of breads and cakes, yogurts, etc and an omelette stand. Room was very comfortable. It’s located in the Old Town which is very pretty and away from the noisier touristy part of town. However it’s 5 minutes walk to Duval St with all of the restaurants, shops etc you could want and no more than 25 minutes stroll to Mallory Square.
Stayed 2 nights in Apr 2024
Response from Mey on 15 Apr 2024
Dear Laurence, thank you for your kind review. We are always delighted to hear our guests enjoyed our hotel. Our location along with amenities and complimentary service such breakfast, make our property very unique and we are glad you had a pleasant stay with us. On your next visit to Key West we look forward to accommodating you.

8/10 Good

Reinier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , very nice hotel and rooms also The staff very professional
Stayed 1 night in Apr 2024
Response from Mey on 12 Apr 2024
Dear Reinier, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our professional staff and location. Your feedback is very important to us. We look forward to your next visit.

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service
Really nice boutique hotel in a great area. Very clean and has a nice pool area. Overpriced for what you get but all lodging in Key West is high. Overall pleased with our stay!
Stayed 2 nights in Apr 2024
Response from Mey on 12 Apr 2024
Dear Bill, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our property overall. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

LaDonna

Travelled with partner
Good location. Clean
Stayed 2 nights in Apr 2024
Response from Mey on 8 Apr 2024
Dear LaDonna, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our cleanliness and our location. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Silver Palms. Kids love the swimming pool and fresh made Omelets.Room is clean. Location is very convenient. Thank you!
Stayed 2 nights in Apr 2024
Response from Mey on 8 Apr 2024
Dear Yan, thank you for sharing your comments regarding your recent stay with us. We are happy to know your kids enjoyed our property overall. We look forward to your next visit.

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy walk to everything. Very clean and very friendly staff! Parking is included and its on site which is a major plus.
Stayed 3 nights in Apr 2024
Response from Mey on 8 Apr 2024
Dear Janet, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our friendly staff, clean rooms and our great location. Your feedback is very important to us. We look forward to your next visit.

8/10 Good

J Paul

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Mey on 5 Apr 2024
Dear J Paul, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

8/10 Good

EJ

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff and facility were clean and nice. The rooms are a little cramped for the price and the pool is much smaller than it looks in photos. The WIFi was iffy and there’s no business center or fitness facility. Breakfast was good!
Stayed 3 nights in Mar 2024
Response from Mey on 31 Mar 2024
Dear EJ, thank you for posting this review following your recent stay with us. We are glad you enjoyed our friendly staff and cleanliness. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Brian

Stayed 1 night in Mar 2024
Response from Mey on 19 Apr 2024
Dear Brian, thank you for taking the time to review our hotel. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Elizabeth

Travelled with partner
Great location and comfortable, quiet hotel for good cost in expensive area
Stayed 3 nights in Mar 2024
Response from Mey on 31 Mar 2024
Dear Elizabeth, thank you for taking the time to review our hotel. We are glad to know you enjoyed our location close to all Key West attractions. We look forward to your next visit.

10/10 Excellent

Eunsil, winter garden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mey on 31 Mar 2024
Dear Eunsil, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omelette last was great!! Place was very walkable to great restaurants and shopping. Parking is not that great. Definitely not great for large vehicles. We stayed in the Margaret room. It DOES NOT have a view of the pool like the pictures show. It is a view of a street where construction is going on and a bar that gets lots of deliveries. Besides the view - room was great and bed was comfy. I would stay again but not in the Margaret room.
Stayed 2 nights in Mar 2024
Response from Mey on 25 Mar 2024
Dear Brenda, thank you for taking the time to share your comments regarding your recent stay with us. We are happy to know you enjoyed our cook to order omelets poolside and our property overall. We hope to welcome you back in the future.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Mey on 31 Mar 2024
Dear Mike, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Laure

Stayed 1 night in Mar 2024
Response from Mey on 15 Apr 2024
Dear Laure, thank you for taking the time to review our hotel. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

KASSANDRA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and common areas. Great breakfast. Friendly employees. Close to many attractions and restaurants.
Stayed 4 nights in Dec 2023
Response from Mey on 25 Mar 2024
Dear KASSANDRA, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our friendly staff, clean rooms and our complimentary breakfast and location. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, very clean overall property.
Stayed 3 nights in Mar 2024
Response from Mey on 23 Mar 2024
Dear Mary, thank you for taking the time to review our hotel. We are glad to know you enjoyed our cleanliness and complimentary breakfast. Your feedback is very important to us. We look forward to your next visit.

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe. Love the pool
Stayed 2 nights in Mar 2024
Response from Mey on 23 Mar 2024
Dear Alison, thank you for taking the time to review our hotel. We are glad to know you enjoyed our cleanliness and amenities. We look forward to your next visit.

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Mey on 23 Mar 2024
Dear Connie, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

8/10 Good

jose a

Travelled with partner
Liked: Cleanliness, staff & service
Reduced parking....staff very profesaional
Stayed 2 nights in Mar 2024
Response from Mey on 23 Mar 2024
Dear jose a, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our professional staff and complimentary parking. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Would definitely stay here again!!
Stayed 4 nights in Mar 2024
Response from Mey on 18 Mar 2024
Dear Chris, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit.

10/10 Excellent

Corrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful. Breakfast is much more than a simple continental breakfast.
Stayed 3 nights in Mar 2024
Response from Mey on 18 Mar 2024
Dear Corrin, thank you for posting this review following your recent stay with us. We are glad you enjoyed our friendly staff and our complimentary breakfast. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Patrick, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Property is clean and quiet. A few blocks from Duva
Stayed 1 night in Mar 2024
Response from Mey on 18 Mar 2024
Dear Patrick, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our friendly staff and cleanliness and location. Your feedback is very important to us. We look forward to your next visit.

4/10 Poor

Franco

Stayed 3 nights in Mar 2024
Response from Mey on 18 Mar 2024
Dear Franco, thank you for posting your review following your stay with us. Your feedback is important to us. We wish you the best in the future.

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , clean organized and very professional
Stayed 2 nights in Mar 2024
Response from Mey on 16 Mar 2024
Dear Marisol, thank you for posting this review following your recent stay with us. We are glad you enjoyed our great and professional staff and cleanliness. Your feedback is very important to us. We look forward to your next visit.

8/10 Good

Lisa

Stayed 2 nights in Mar 2024
Response from Mey on 31 Mar 2024
Dear Lisa, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our property overall. We hope to welcome you back in the future.

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in Key West. A short walk from Duvall Street. Property was clean, staff was very friendly and courteous, and location was good. We would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Mey on 3 Mar 2024
Dear Stacy, thank you for taking the time to review our hotel. We are happy to know you enjoyed our location close to all Key West attractions and our friendly and courteous staff. We look forward to your next visit.

10/10 Excellent

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend silver palms for your visit to key west. Staff and service were amazing, location is perfect.
Stayed 2 nights in Feb 2024
Response from Mey on 2 Mar 2024
Dear shawn, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our friendly staff and our perfect location. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Clean room.
Stayed 5 nights in Feb 2024
Response from Mey on 2 Mar 2024
Dear Michael, thank you for posting this review following your recent stay with us. We are glad you enjoyed our friendly staff and cleanliness. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great in relation to Duvall St, only about 4-5 min walk. We did not use the pool but it was very clean and kept up. The property is older but there have been renovations and noticed staff constantly doing up-keep and painting. I absolutely loved the made-to-serve omelettes pool-side. Delicious! The inside eat-in area was small, but we ate by the pool. More seating by the pool could be set up as there wasn’t a lot of seating. Front desk staff were all great and helpful. The rooms were clean and bed comfort was okay. New mattresses would be good. Bathroom door wasn’t aligned well and looked like the room slanted a bit due the age of building perhaps. Overall the room was clean and balcony access was nice. I would stay at this hotel again for sure!
Stayed 2 nights in Feb 2024
Response from Mey on 2 Mar 2024
Dear Alice, thank you for taking the time to review our property. We are always delighted to hear our guests enjoyed our hotel. Our location along with amenities and complimentary services make our property very unique and we are glad you had a pleasant stay with us. On your next visit to Key West we look forward to accommodating you.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and very clean
Stayed 2 nights in Feb 2024
Response from Mey on 26 Feb 2024
Dear Eric, thank you for posting this review following your recent stay with us. We are glad you enjoyed our outstanding service and cleanliness. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place with free continental breakfast with omelet bar. Dedicated parking and just a few blocks from Deval street. Will definitely stay here again!
Stayed 2 nights in Feb 2024
Response from Mey on 2 Mar 2024
Dear Kit, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our complimentary breakfast and parking and our location. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Feb 2024
Response from Mey on 26 Feb 2024
Dear Denise, thank you for posting this review following your recent stay with us. We are glad you enjoyed our friendly staff and cleanliness. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Noreen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Silver Palm. Great walkable location, clean & nice pool area & good breakfast. Staff Fatima & Peter so wonderful!
Stayed 4 nights in Feb 2024
Response from Mey on 24 Feb 2024
Dear Noreen, thank you for sharing your comments regarding your recent stay with us. Our location combined with stellar service and amenities create a great Silver Palms Inn experience. We look forward to your next visit.

10/10 Excellent

ALEIDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mey on 24 Feb 2024
Dear ALEIDA, thank you for taking the time to review our hotel. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very walkable to Duval Street with its own parking garage. Everything was exactly as advertised and the staff was friendly
Stayed 2 nights in Feb 2024
Response from Mey on 24 Feb 2024
Dear Edward, thank you for posting this review following your recent stay with us. We are glad you enjoyed our friendly staff, location and our complimentary parking. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff.
Stayed 1 night in Nov 2023
Response from Mey on 17 Feb 2024
Dear Armando, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our property overall and friendly staff.

10/10 Excellent

Thuy Sandy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating staff. Parking available on site and breakfast omelettes by the pool. Hotel room was spacious and location was very convenient. We had a great stay.
Stayed 1 night in Feb 2024
Response from Mey on 17 Feb 2024
Dear Thuy Sandy, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our friendly staff, spacious rooms and our complimentary services such parking and breakfast. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mey on 17 Feb 2024
Dear Wendy, thank you for taking the time to review our hotel. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean, comfortable rooms. Located within walking distance of main shopping and entertainment areas of Key West. Staff was very friendly and helpful with great suggestions for lunch and dinner. Omelette for breakfast was a nice change. Overall would stay here again (note hotels in Key West are overpriced but at least I felt like we received decent value for the expense).
Stayed 2 nights in Feb 2024
Response from Mey on 17 Feb 2024
Dear Larry, thank you for taking the time to share your comments regarding your recent stay with us. We are glad to know you enjoyed our location close to all Key West attractions, our very friendly staff and our complimentary omelets bar. We look forward to your next visit.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Mey on 17 Feb 2024
Dear Megan, thank you for taking the time to review our property. We are very happy to know that everything went well during your stay! We look forward to your next trip!

8/10 Good

Ariaxna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 1 night in Feb 2024
Response from Mey on 17 Feb 2024
Dear Ariaxna, thank you for taking the time to review our hotel. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean facility
Stayed 2 nights in Feb 2024
Response from Mey on 17 Feb 2024
Dear Robert, thank you for posting this review following your recent stay with us. We are glad you enjoyed our nice staff and cleanliness. Your feedback is very important to us. We look forward to your next visit.

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
A bit pricey
Stayed 2 nights in Feb 2024
Response from Mey on 17 Feb 2024
Dear Rich, thank you for posting this review following your recent stay with us. Your feedback is important to us. We hope to welcome you back in the future.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast omelette
Stayed 1 night in Feb 2024
Response from Mey on 17 Feb 2024
Dear Jeffrey, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our cook-to-order omelets poolside. We hope to welcome you back in the future.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mey on 17 Feb 2024
Dear Shelly, thank you for taking the time to review our property. We are very happy to know that everything went well during your stay! We look forward to your next trip!

10/10 Excellent

Alvin, Sunrise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Comfortable beds and great location. Parking included is a wonderful thing too!
Stayed 2 nights in Feb 2024
Response from Mey on 7 Feb 2024
Dear Alvin, thank you for posting this review following your recent stay with us. We are glad to know you enjoyed our friendly staff, comfortable beds, location and our complimentary parking. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Five stars in all respects other than located on busy Truman St. Will request a room away from Truman St next visit.
Stayed 2 nights in Feb 2024
Response from Mey on 7 Feb 2024
Dear Doug, thank you for posting this review following your recent stay with us. We are glad you enjoyed our property overall. Your feedback is important to us. We look forward to your next visit.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and updated No bar or shop was a downside
Stayed 2 nights in Feb 2024
Response from Mey on 7 Feb 2024
Dear Peter, thank you for taking the time to review our hotel. We are glad to know you enjoyed our cleanliness. Your feedback is very important to us. We look forward to your next visit.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jan 2024
Response from Mey on 4 Feb 2024
Dear Donald, thank you for taking the time to review our hotel. We are happy to know everything went well during your stay with us. We look forward to your next visit

8/10 Good

Enrique

Travelled with family
Hotel is clean and well maintained. Location to Duval St is a 10 minute walk.
Stayed 1 night in Feb 2024
Response from Mey on 4 Feb 2024
Dear Enrique, thank you for posting this review following your recent stay with us. We are glad you enjoyed our cleanliness and our location. Your feedback is very important to us. We look forward to your next visit.