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Rating 10 - Excellent. 463 out of 1122 reviews" "
10 - Excellent
463
Rating 8 - Good. 222 out of 1122 reviews" "
8 - Good
222
Rating 6 - Okay. 190 out of 1122 reviews" "
6 - Okay
190
Rating 4 - Poor. 142 out of 1122 reviews" "
4 - Poor
142
Rating 2 - Terrible. 105 out of 1122 reviews" "
2 - Terrible
105
7.4/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
sergio, Laveen
24 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
I was given a handycap room, i notice till i take a shower late night, nobody clear that at check inn, no bottle water at room, when i ask for that at check out they said is my fault! No good service for the price of room! Do not plan to comeback at that hotel
sergio
Stayed 1 night in Apr 2024
Response from Debbie, GM on 25 Apr 2024
Greetings, and thank you for choosing the Wyndham. Please accept our apologies for not fulfilling your expectations. It is never our intention to disappoint you. Please be assured that we are using your comments to improve our communication with guests. On a future occasion, we hope to have another opportunity to win your loyalty! Kind regards,Debbie,General Manager
6/10 Okay
Sheryl
Travelled with family, Business traveller
23 Apr 2024
Quick and easy to get to from airport.
Sheryl
Stayed 2 nights in Apr 2024
Response from Debbie, GM on 25 Apr 2024
Spring greetings! Thank you for choosing the Wyndham. We are happy to hear you enjoyed a convenient stay. While here, don't hesitate to reach out to the front desk if there is anything we can do to enhance your experience. We are here to serve you! Safe travels until we welcome you again!Kind regards,Debbie,General Manager
Super close to airport, very clean, friendly staff
Samantha
Stayed 1 night in Apr 2024
Response from Debbie, GM on 25 Apr 2024
Spring greetings! Thank you for choosing the Wyndham for your recent stay. We are happy to hear this was a successful stay, convenient to your flight. Looking forward to welcoming you again. Until then, safe travels! Kind regards,Debbie,General Manager
Thank you for choosing the Wyndham and taking time to rate your experience. We are glad to hear your stay was convenient to your flight. Please think of our hotel as your El Paso home away from home! Kind regards,Debbie,General Manager
6/10 Okay
Jill
22 Apr 2024
Disliked: Property conditions & facilities
Jill
Stayed 1 night in Apr 2024
Response from Debbie, GM on 25 Apr 2024
Greetings! Thank you for choosing the Wyndham El Paso Airport Hotel. We hope you enjoyed all that our hotel offers. The property was designed to make traveling easy and effortless! Safe travels until we welcome you again! Kind regards,Debbie,General Manager
The property is dirty and old and needs updating
The staff was the only bright spot
They were very helpful and friendly and great to me during my stay
I would recommend not staying there until they update the property
MARK
Stayed 3 nights in Apr 2024
Response from Debbie, GM on 20 Apr 2024
Thank you for your recent stay. While glad you enjoyed welcoming service, we are sorry to hear that your room was not all you hoped. Had we known there was an issue, we would have looked looked for a quick remedy. We update our rooms on an ongoing basis, which means some rooms are more recently done. We hope, on a future occasion, to have another opportunity to welcome you! Kind regards,Debbie,General Manager
The room was very clean and staff was really nice.second time staying in this hotel.
marlene
Stayed 2 nights in Apr 2024
Response from Debbie, GM on 25 Apr 2024
Spring greetings! Thank you for your loyalty to the Wyndham El Paso Airport Hotel. We are glad to hear you have enjoyed consistently comfortable experiences with us! Looking forward to welcoming you again. Until then, enjoy the season! Kind regards,Debbie,General Manager
4/10 Poor
Amy
Travelled with family and small children
17 Apr 2024
It’s very old and it smells. It needs a renovation. Carpet, furniture and decorations needs an update. Mattress is old way too soft. The only reasons we stayed a night was because it was next to El Paso airport. But if I had read the reviews beforehand I would have stay a night at a different hotel.
Amy
Stayed 1 night in Apr 2024
Response from Debbie, GM on 17 Apr 2024
Greetings, and thank you for your recent stay. Please accept our apologies for not fulfilling all your expectations. It is disappointing to learn that your experience didn't hit the mark for hospitality. While here, please let our team know if there is anything we can do to enhance your experience. We are always here to serve you. On a future occasion, we hope to have another chance to win your loyalty. We have been investing into the hotel with several projects done as well as planned. Safe travels until then!Kind regards,Debbie,General Manager
6/10 Okay
Martin, bluefield
Business traveller
17 Apr 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Spent first night in room that the AC didn’t work correctly. Room temperature 77.
Asked in morning to have AC fixed. No difference when I arrived back at room so the excellent front desk staff gave me another room with working AC.
Overall this hotel is in need of repair and updates.
Location to airport is reason why I stayed here.
Martin
Stayed 2 nights in Apr 2024
Response from Debbie, GM on 17 Apr 2024
Thank you for choosing the Wyndham for your recent stay. I am glad to hear you were attended to when expressing a concern. It sounds like your second room was comfortable. Looking forward to welcoming you again! Kind regards,Debbie,General Manager
Greetings! Thank you for choosing the Wyndham for your recent stay. We hope you enjoyed your experience and all that our hotel offers. We designed the property to make flying into and out of El Paso easier. Looking forward to welcoming you back to the Wyndham El Paso Airport Hotel! Kind regards,Debbie,General Manager
6/10 Okay
tree
15 Apr 2024
tree
Stayed 2 nights in Apr 2024
Response from Debbie, GM on 17 Apr 2024
Greetings! Thank you for choosing the Wyndham El Paso Airport Hotel. We hope you enjoyed your experience. Please don't hesitate to reach out to the front desk while here, if there is anything we can do to enhance your experience. We are here to serve you! Kind regards,Debbie,General Manager
Greetings! Thank you for the five-star ratings! Please think of the Wyndham as your El Paso Airport home away from home! Kind regards,Debbie,General Manager
Wonderful! We are happy to receive excellent ratings for your stay. Looking forward to welcoming you back to the Wyndham! Kind regards,Debbie,General Manager
Thank you for the recommendation! It sounds like you enjoyed a convenient and comfortable stay. Please think of the Wyndham as your El Paso Airport home away from home! Happy spring travels! Kind regards,Debbie,General Manager
8/10 Good
Eileen, Berkeley
10 Apr 2024
Liked: Cleanliness, staff & service
Eileen
Stayed 1 night in Apr 2024
Response from Debbie, GM on 12 Apr 2024
Spring greetings! Thank you for choosing the Wyndham El Paso Airport Hotel. It was our pleasure to provide exceptional hospitality in Texas! Kind regards,Debbie,General Manager
Easy check in with friendly staff. I understand the front desk checks in a lot of people day in and day out but still they should have the patience to explain everything to a new guest- directions to the room or dining, etc. Just coz they are repeating the same thing so many times they cannot look bored or disinterested.
harish
Stayed 3 nights in Apr 2024
Response from Debbie, GM on 9 Apr 2024
Wonderful! Thank you for highlighting service. We are glad to hear it was a welcoming experience. Looking forward to welcoming you back to the Wyndham! Kind regards,Debbie,General Manager
The staff was very nice and everything was clean, we enjoyed our stay.
Dalonna
Stayed 1 night in Apr 2024
Response from Debbie, GM on 9 Apr 2024
Excellent! Thank you for choosing the Wyndham for your recent stay in El Paso. It sounds like everything from service to cleanliness was great. We hope to welcome you again soon! Kind regards,Debbie,General Manager
6/10 Okay
Fabian Cordova
6 Apr 2024
Liked: Amenities
The staff is wonderful, kind, caring, and patient. The property itself is clean, however , it needs an overhaul, it looks very old with peeling paint, laminate separating from the foundations, and just run down.
Fabian Cordova
Stayed 3 nights in Mar 2024
Response from Debbie, GM on 9 Apr 2024
Spring greetings! Thank you for choosing the Wyndham for your recent stay. We are happy to hear you enjoyed a warm welcome from the team and all that we offer. I have also noted your suggestions for how we can make your next stay better. Happy spring travels until next time! Kind regards,Debbie,General Manager
Thank you for choosing the Wyndham El Paso Airport Hotel. We are delighted to hear you enjoyed the signature friendly service we are known for. Please think of our hotel as your home away from home! Kind regards,Debbie,General Manager
10/10 Excellent
Douglas
3 Apr 2024
Liked: Cleanliness, staff & service
It is OK…
Douglas
Stayed 1 night in Apr 2024
Response from Debbie, GM on 4 Apr 2024
Thank you for the five stars! We hope to welcome you back to the Wyndham El Paso Airport Hotel. Safe travels until then! Kind regards,Debbie,General Manager
8/10 Good
Brian, Silver City
Business traveller
2 Apr 2024
Liked: Cleanliness, staff & service
The hotel is an older property, but it is in reasonable condition and adjacent to the airport. Very convenient for catching an early flight.
Brian
Stayed 1 night in Mar 2024
Response from Debbie, GM on 4 Apr 2024
Spring greetings! Thank you for choosing the Wyndham El Paso Airport Hotel for your recent stay in El Paso. We are glad it was convenient for your early flight. Please think of our property as your home away from home! Kind regards,Debbie,General Manager
10/10 Excellent
Victor
2 Apr 2024
Victor
Stayed 1 night in Apr 2024
Response from Debbie, GM on 22 Apr 2024
Spring greetings! Thank you for the excellent ratings. We are glad your stay was all you hoped. Please think of the Wyndham El Paso Airport as your home away from home! Kind regards,Debbie,General Manager
10/10 Excellent
b
31 Mar 2024
b
Stayed 1 night in Mar 2024
Response from Debbie, GM on 22 Apr 2024
Greetings! Thank you for choosing the Wyndham El Paso Airport Hotel. We are glad to hear you enjoyed a great experience, worthy of an excellent rating. Please consider our hotel your home away from home! Kind regards,Debbie,General Manager
Staff upgraded us because original room wasn't satisfactory. New room was great. Staff was gracious friendly and accommodating. I would stay here again.
Marleen
Stayed 1 night in Mar 2024
Response from Debbie, GM on 1 Apr 2024
Greetings! Thank you for choosing the Wyndham for your recent stay in El Paso. We are glad to hear you enjoyed a comfortable experience, and welcoming service. We look forward to welcoming you again! Kind regards,Debbie,General Manager
10/10 Excellent
Chadwick
Travelled with family
30 Mar 2024
Liked: Amenities
Quiet night, even with a “full house”. So easy to get to. We arrived at 130 am at the airport, walked from terminal to hotel in just a few minutes on a well lighted, busy (airport parking) lot. Felt completely safe with my wife and 14 year old son. Walked back at 600 am and got my rental vehicle. So easy and quick.
Chadwick
Stayed 1 night in Mar 2024
Response from Debbie, GM on 1 Apr 2024
Greetings! Thank you for choosing the Wyndham for your recent stay in El Paso. We are glad to hear it was convenient, and comfortable for your family. Safe travels until we welcome you again! Kind regards,Debbie,General Manager
2/10 Terrible
Pierre-Andre
30 Mar 2024
Pierre-Andre
Stayed 1 night in Mar 2024
Response from Debbie, GM on 1 Apr 2024
Greetings! We appreciate your recent stay at the Wyndham. That being said, we are disappointed to learn that not all your expectations were fulfilled. When you let our team know that you have a concern, we will do our best to find a remedy. Please don't hesitate to reach out to the front desk anytime.On a future occasion, we hope to have another opportunity to win your loyalty! Kind regards,Debbie,General Manager
8/10 Good
Rupal
Travelled with group
29 Mar 2024
Loved the property location. Staff is friendly and accommodating. Loved those massage chairs in hotel lobby. I think all hotels should have those chairs
Rupal
Stayed 4 nights in Mar 2024
Response from Debbie, GM on 1 Apr 2024
Greetings! Thank you for choosing the Wyndham for your recent stay. We are glad to hear you enjoyed a comfortable, convenient experience. You can always count on us! Safe travels until we welcome you again! Kind regards,Debbie,General Manager
Greetings! Thank you for choosing the Wyndham El Paso Airport Hotel. We appreciate the rating and recommendation. Safe travels until we welcome you again! Kind regards,Debbie,General Manager
Travis was awesome at checkin! Building is a bit dated but very clean overall, so it’s obvious the pride the staff takes in everything they do.
Marc
Stayed 1 night in Mar 2024
Response from Debbie, GM on 29 Mar 2024
Spring greetings! Thank you for choosing the Wyndham for your recent stay in El Paso. So glad this was an excellent experience, starting with a warm greeting with Travls. He is an asset! We look forward to welcoming you again! Kind regards,Debbie,General Manager
8/10 Good
Augustine, Othello
Travelled with family, Business traveller
26 Mar 2024
Liked: Cleanliness, staff & service
the property is old needs a little upgrade I'm talking about the shower head and carpet. But is clean and convenient
Augustine
Stayed 2 nights in Mar 2024
Response from Donna, GM on 29 Mar 2024
Greetings! Thank you for choosing the Wyndham for your recent stay. We appreciate your ratings, compliments and feedback. Please think of our hotel as your home away from home at the El Paso Airport. Safe travels! Best,Donna, GM
Walking distance to airport terminal; very accommodating staff.
Ellen
Stayed 1 night in Mar 2024
Response from Debbie, GM on 28 Mar 2024
Greetings! Thank you for choosing the Wyndham El Paso Airport Hotel. We appreciate the great ratings and mention of how convenient our hotel is to the El Paso Airport. Looking forward to welcoming you again! Kind regards,Debbie,General Manager
They were so kind and helpful. Traveling all day, really late arrival, I was exhausted.
Rosann
Stayed 1 night in Mar 2024
Response from Debbie, GM on 28 Mar 2024
Greetings! Thank you for sharing your experience. It sounds like you experienced much needed warm service during your late-night arrival. I am glad that made your stay feel welcoming! Looking forward to your next stay at the Wyndham El Paso Airport Hotel. Kind regards,Debbie,General Manager
6/10 Okay
Omar
Travelled with family and small children, Business traveller
Room smell weird when we entered, toilet seat broken , breakfast supposed be hot but is was cold,
Omar
Stayed 1 night in Mar 2024
Response from Debbie, GM on 28 Mar 2024
Thank you for choosing the Wyndham for your recent stay. We appreciate your feedback and are sorry that your experience fell short of expectations. It is never our intentions to disappoint our valued guests. You can be assured that our team is attending to your comments. If something like this happens again, please don't hesitate to reach out to the front desk. We are always here to assist. Safe travels until we welcome you again! Kind regards,Debbie,General Manager
10/10 Excellent
David
25 Mar 2024
David
Stayed 1 night in Mar 2024
Response from Debbie, GM on 15 Apr 2024
Spring greetings! Thank you for choosing the Wyndham El Paso Airport Hotel. We are glad to see this experience was a hospitality success. Please think of our hotel as your home away from home! Kind regards,Debbie,General Manager
6/10 Okay
Mojgan
24 Mar 2024
Liked: Staff & service
The hotel position near airport was canvineant.
Mojgan
Stayed 5 nights in Mar 2024
Response from Debbie, GM on 28 Mar 2024
Thank you for choosing the Wyndham for your recent stay in El Paso. We appreciate the recommendation for our convenient location. We designed the property and amenities to make staying easy and effortless! Enjoy your spring travels! Kind regards,Debbie,General Manager
10/10 Excellent
David
24 Mar 2024
David
Stayed 1 night in Mar 2024
Response from Debbie, GM on 15 Apr 2024
Thanks so much! We appreciate the five-star recommendation. Until next time, your team at the Wyndham El Paso Airport Hotel wishes you happy travels! Kind regards,Debbie,General Manager
10/10 Excellent
Oscar
Travelled with family, Travelled with family and small children
The acessable shower was great. The breakfast was much better than other hotels. The dinning in the bar was very nice. The food was good with good, friendly service.The entire staff was professional, courteous, and very helpful.
Oscar
Stayed 3 nights in Mar 2024
Response from Debbie, GM on 25 Mar 2024
Spring greetings! Thank you for the great ratings at the Wyndham El Paso Airport Hotel. We are glad to hear that your room had all you needed for a comfortable experience. It also sounds like you had great dining experiences here, along with friendly caring service. Safe travels until we welcome you again! Kind regards,Debbie,General Manager
4/10 Poor
Octavio
23 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Octavio
Stayed 1 night in Mar 2024
Response from Debbie, GM on 25 Mar 2024
Thank you for your recent stay and review. Please accept my sincere apologies for not fulfilling all your Wyndham expectations. It is never our intention to disappoint our valued guests. Without comments though, we are unsure which areas to focus our improvement efforts upon. When you let us know you have a concern, we will get to work looking for a solution. We are always here to serve you! On a future occasion, we hope to have another opportunity to win your loyalty! Kind regards,Debbie,General Manager
10/10 Excellent
Christine
20 Mar 2024
Christine
Stayed 1 night in Mar 2024
Response from Debbie, GM on 9 Apr 2024
Awesome! Thank you for the five-star ratings. We are glad to hear you enjoyed a great stay at the Wyndham. Looking forward to welcoming you again! Kind regards,Debbie,General Manager
Liked closeness to airport but room was severely outdated, very dirty. Tub faucet was coming away from wall. Directions to room verbal and poor. Wont stay again.
Dale
Stayed 1 night in Mar 2024
Response from Debbie, GM on 22 Mar 2024
Thank you for your recent stay and review. I am sorry that we fell below our goal of guest satisfaction during this visit. It is never our intention to disappoint our valued guests. Please be assured that we use all guest comments to improve our property and services. Had the team known you were having a room concern, we would have looked for a remedy to get you back onto the comfortable hospitality we are known for. On a future occasion, we hope to restore your faith in the Wyndham! Kind regards,Debbie,General Manager
6/10 Okay
Guadalupe
Travelled with partner
19 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
the property needs some remoldly all around
Guadalupe
Stayed 1 night in Mar 2024
Response from Debbie, GM on 22 Mar 2024
Thank you for choosing the Wyndham for your recent stay. We have been updating the property project to project and appreciate your feedback. Please keep an eye on all our updates for next time! Happy spring travels! Kind regards,Debbie,General Manager
I enjoyed my stay! Staff very friendly and welcoming & helpful!!
Destiny
Stayed 4 nights in Mar 2024
Response from Debbie, GM on 22 Mar 2024
Thank you for choosing the Wyndham for your recent stay. We are happy to hear this was a great stay, with our signature welcoming service. Please consider the Wyndham El Paso Airport Hotel your home away from home! Kind regards,Debbie,General Manager
Greetings! Thank you for choosing the Wyndham for your recent stay. We hope you enjoyed all that our hotel offers. While here, please let the team know if there is anything we can do to enhance your experience. We are always here to serve you! Safe travels! Kind regards,Debbie,General Manager
El extractor del baño no tiene swicht para apagarlo y el ruido fue constante la noche entera. Las sábanas no estaban limpias tenía manchas de sangre.
Yaixel
Stayed 1 night in Mar 2024
Response from Debbie, GM on 18 Mar 2024
Please accept our sincere apologies for the frustrations you describe in your review. It is never our intention to disappoint our valued guests. While here, please don't hesitate to reach out to the team for any assistance you need. We are always here to serve you! On a future occasion, we hope to have the opportunity to restore your faith in the Wyndham! Kind regards,Debbie,General Manager
Thank you for your loyalty to the Wyndham El Paso Airport Hotel. We are glad to hear this was an excellent experience, and consistent with your other stays. Safe travels until you arrive again! Kind regards,Debbie,General Manager
Fast check in. Very convenient to the airport. Friendly and helpful staff
Susan
Stayed 1 night in Mar 2024
Response from Debbie, GM on 18 Mar 2024
Thank you for highlighting check-in, convenience and service as reasons for an excellent rating. We sincerely appreciate the recommendation! Safe travels until we welcome you back to the Wyndham El Paso Airport Hotel! Kind regards,Debbie,General Manager
Greetings! Thank you for choosing the Wyndham for your recent stay in El Paso. We are glad it was worthy of an excellent rating. Please keep us in mind for next time! Kind regards,Debbie,General Manager
6/10 Okay
John
12 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
It is conveniently located for both the Airport and Fort Bliss. El Paso is small so its easy to get to most places from here.
The property was fairly "worn" and overall in need of a refurbishment. Rented two rooms, the keycard reader in one malfunctioned at least five times and we had to go to reception to get into the room. Both rooms were in need of a good cleaning! The breakfast was adequate but the dining area was too small for the number of rooms and it was often difficult to get seating. The external court yard and pool areas were also fairly run down and in need of an upgrade.
While the refurbishment is probably a corporate thing there is no excuse for not keeping the rooms clean.
John
Stayed 3 nights in Mar 2024
Response from Debbie, GM on 14 Mar 2024
Greetings! Thank you for choosing the Wyndham for your recent stay in El Paso. We appreciate your feedback about this experience, which helps us understand our guest's needs. You can be assured that your comments are being used to improve our property and services. Safe travels until we welcome you again! Kind regards,Debbie,General Manager
Thanks so much! We are glad to hear you enjoyed a welcoming and convenient stay at the Wyndham El Paso Airport Hotel. We aim to make traveling easy and effortless. Looking forward to your next stay. Safe travels until then!Kind regards,Debbie,General Manager
Greetings and thank you for your recent stay. It appears that your visit left something to be desired. For that, I apologize. You can be sure we are using your comments to improve, and offer and even better value to our guests. On a future occasion, we hope to have another opportunity to win your loyalty! Safe travels! Kind regards,Debbie,General Manager