breakfast was mostly yogourt, corn flakes, coffee and some fruit. Sitting at the lobby. Not what I expected of Holiday Inn
ROSA
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก GM วันที่ 22 เม.ย. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CALEXICO.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
2/10 แย่มาก
Maria
เดินทางกับครอบครัวและเด็กเล็ก
8 เม.ย. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Under construction and we had to walk up the stairs to the 3rd floor no working elevator.
Maria
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก GM วันที่ 8 เม.ย. 2024
We apologize for any inconvenience caused by the ongoing construction during your stay. Your feedback is valuable, and we regret any oversight in communicating this to you beforehand. We're taking steps to ensure better transparency for future guests. Thank you for bringing this to our attention.
The price of the room one night was $298 while the entire property is under construction. It was dirty and room had peeling reglazing, door was not locking.
Nadia
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก GM วันที่ 28 มี.ค. 2024
We apologize for any inconvenience caused by the ongoing construction during your stay. Your feedback is valuable, and we regret any oversight in communicating this to you beforehand. We're taking steps to ensure better transparency for future guests. Thank you for bringing this to our attention.
10/10 ดีเลิศ
Salvador
14 มี.ค. 2024
Salvador
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก GM วันที่ 8 เม.ย. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
8/10 ดี
German
12 มี.ค. 2024
German
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก GM วันที่ 1 เม.ย. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
10/10 ดีเลิศ
Jose M
11 มี.ค. 2024
Jose M
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก GM วันที่ 1 เม.ย. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
Don’t go here is a nasty place there was dirty spots on the sheets & carpet smell nasty there was a door in the room connected to another room people yelling all night I couldn’t sleep the elevator wasn’t working and there was a lot of weird people wondering.
Irma
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Front Desk วันที่ 5 มี.ค. 2024
Dear Irma,Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Please rest assured that we take your feedback seriously and are taking immediate steps to address the issues you've mentioned.
10/10 ดีเลิศ
Raul
3 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
No breakfast area. Construction
Raul
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก GM วันที่ 4 มี.ค. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
I didn’t get a receipt for my stay, according to the front desk I will get an email of the receipt but never got one, this is ridiculous and very unprofessional
izabel
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก GM วันที่ 1 มี.ค. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Ofrecen desayuno y es una bolsa de papel con un sandwich
The offer breakfast and give a paper bag with a sandwich inside
Dirty property noisy
AGUSTIN
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก GM วันที่ 28 ก.พ. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Room was dirty, mold in bathroom, mold and mildew in shower, bedding was dirty, brown and yellow marks. Elevator was broken, I am disabled and was there for a family funeral. Very disappointed. I paid Expedia in full then was charged again$130, plus $50 incidentals. Charge is still on my card
Adrienne
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก GM วันที่ 22 ก.พ. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
I didn’t like this place at all. There was a sound all night from the air conditioning or something else and it had a very bad smell.
Myrlett
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GM วันที่ 7 ก.พ. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
The AC made a loud rattling noise all night, and we had to have it on cause the room felt and smelled musty. The carpet had stains all over, one of the bathroom towels had yellow stains as well. In the morning when I finally got up I’ve noticed that the mattress had brown stains too. This was reported to the front desk.
Ruth
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก GM วันที่ 29 ม.ค. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Everything was great and the people were great too🙌
Rasul
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก GM วันที่ 17 ม.ค. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
always friendly and helpful staff. Hotel is beginning to show wear but they are doing major upgrades. Always clean.
Kay
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก GM วันที่ 17 ม.ค. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 ดีเลิศ
Lucy
6 ม.ค. 2024
Lucy
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก GM วันที่ 29 ม.ค. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
10/10 ดีเลิศ
Yvonne
27 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Yvonne
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก GM วันที่ 28 ธ.ค. 2023
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
Poorly maintained, dirty bathrooms, no clean up, completely surprised of a bad Holiday Inn.
Gilberto
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก GM วันที่ 22 ธ.ค. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
This IHG lived up to my expectations. Loved their hot breakfast.
Gene
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GM วันที่ 26 ธ.ค. 2023
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
Thank you for taking the time to tell us about your experience at Holiday Inn Express CALEXICO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
10/10 ดีเลิศ
Oscar
เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
14 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hotel could use a refresh
Oscar
การตอบกลับจาก GM วันที่ 6 ก.พ. 2024
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
6/10 พอใช้
sergio
11 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
sergio
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GM วันที่ 12 ธ.ค. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 พอใช้
Carlos
4 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Carlos
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก GM วันที่ 5 ธ.ค. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 ดี
Maria
1 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Outside not that clean
Maria
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 1 ธ.ค. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express CALEXICO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express CALEXICO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 พอใช้
Rosalinda
18 พ.ย. 2023
Rosalinda
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 12 ธ.ค. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Expedía me cobro y avise no poder ir una semana antes
Juan Manuel fernandez
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 15 พ.ย. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 พอใช้
Jessica
14 พ.ย. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Jessica
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 15 พ.ย. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
6/10 พอใช้
Robert
เดินทางกับครอบครัว
13 พ.ย. 2023
The staff was okay. Did not seem like she was happy. The road to property is horrible. I have been down dirt roads that are nicer. But im sure thats on the county. Nice having applebees next to it.
Robert
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 13 พ.ย. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
I was given a two full bed room for five people, when I asked the front desk about the accommodation, they quickly corrected their mistake and upgraded me to a bigger room.
Jose
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 13 พ.ย. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
No tenían agua caliente. El baño con una gotera q no dejaba dormir, extremando viejo todo nada recomendable
Brenda
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 12 พ.ย. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 ดีเลิศ
Christian
6 พ.ย. 2023
Christian
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 1 ธ.ค. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
It was a lot better than expected. I normally stay at Hilton hotels but this hotel was equally good. The bed and pillows are great. Rooms are spacious and well organized. The sentri office is just 15-20 min away.
Raul
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 8 พ.ย. 2023
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
10/10 ดีเลิศ
luis
5 พ.ย. 2023
luis
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก GM วันที่ 7 พ.ย. 2023
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
8/10 ดี
Charles
4 พ.ย. 2023
Charles
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก GM วันที่ 27 พ.ย. 2023
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
We are so glad to hear that you had an enjoyable experience at our facility! We really pride ourselves on not only having a beautiful property but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and hope we have the pleasure of serving you again in the future!
Thank you for taking the time to tell us about your experience at Holiday Inn Express Calexico. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.