Exterior

Reviews of Van der Valk Hotel Hilversum - de Witte Bergen

4 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 52 out of 186 reviews" "
Rating 8 - Good. 88 out of 186 reviews" "
Rating 6 - Okay. 34 out of 186 reviews" "
Rating 4 - Poor. 8 out of 186 reviews" "
Rating 2 - Terrible. 4 out of 186 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kieron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heating/Cooling Control
Fine hotel, undergoing renovations. Not a bother and saw no construction or workers. Only one problem was the heating/cooling system, was listening to the fan all night and woke me several times. I would recommend they put an instruction on how to turn it off. According to the receptionist on check out, she recommended taking the key card out which powers lights and sockets etc and the fan will turn off. With no power at the outlets how do I charge my devices overnight? Please look at an instruction label beside the thermostat. If it cannot be manually turned off by the occupant in the room, then this is baldly designed. Other than that a lovely stay and very nice room.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean hotel!
Cleanliness superb! the room had both shower and whirlpool tub. But, you had to run the whole room to wash your hand after visit the toilet. The extra bed was not comfortable; it was a folding one and, though of seemingly good quality, it was not possible to get a good night's sleep on it. The place was under remodelling, so, the path to the room was through different floors/elevators or through the restaurant, whereas the "last mile" of the path was through a temporary wood-board construction lit by led ropes, which resembled a jetway :-) . The service would not make any corrective actions: the cracked water reservoir in espresso coffee maker was never addressed (they suggested I try it out and if it leaks they would act); they also seem to consistently leave decaf only coffee sticks that are used to make instant coffee with a boiler. The restaurant of the hotel was very well organized. The ice-cream based sweets were extremely tasty. The hamburger was not something extraordinary in taste.
Stayed 21 nights in Aug 2023

8/10 Good

Sonja

Stayed 1 night in Jun 2023

10/10 Excellent

Caron

Stayed 2 nights in Jun 2023

8/10 Good

Vonda

Stayed 2 nights in Apr 2023

8/10 Good

Vonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful meals. Great rooms. I did not like the strange stairwells.
Stayed 1 night in Apr 2023
Response from Front Office on 14 Jun 2023
Dear Vonda, Thank you for your positive review! We are currently renovating so that's we have strange stairwells at the moment. We hope to see you again in the future! Kind regards,

10/10 Excellent

Femielyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and peaceful place to unwind.
Stayed 2 nights in Apr 2023

6/10 Okay

Frank

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ongoing works
It's a decent hotel, however, there was construction work going on during the day which was quite disruptive due to near-continuous loud noises. This was not announced when I made my booking, even though works were already ongoing.
Stayed 1 night in Jan 2023

10/10 Excellent

Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is adequate , but it needs renovation and the rooms are tired.
Stayed 2 nights in Sep 2022

6/10 Okay

Abigail

Travelled with family
Disliked: Cleanliness
Large hotel with car park and a garden. Had a garden room which was okay. Little dated. Bins hadn’t been emptied and I had no tea/coffee in the room.
Stayed 1 night in Sep 2022

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking, and central to the highway
Stayed 1 night in Jun 2022

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for business
Well maintained property in an ideal location. Rooms are large and well equipped - I had a room with an outdoor balcony overlooking an internal garden (very peaceful to relax after a long day of travel and meetings. Staff very friendly. Restaurant was very good with great service. No separate bar (that was open, which was a shame).
Stayed 1 night in May 2022

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Accommodation, Service and Food
Our Comfort Bedroom with bubble bath (jaccuzi bath) was newly furbished, clean, modern and comfortable The breakfast provided good variety and convenience. Overall we enjoyed our stay, the staff were very friendly, helpful and efficient. Thank you, we will be back soon.
Stayed 3 nights in Oct 2019

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room & location
Hotel is great. They have bike rentals for $13.50 for the whole day. The city is near by and entrance to a national park is right outside! Great location. Our room was very clean but it was a little hard to find. The front desk people were friendly but the waitress at the restaurant was pretty rude. Over all a wonderful stay.
Stayed 2 nights in Aug 2019

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean well maintained/managed hotel. Close to motorway. (No problem) Bikes available for many cycle paths to nearby villages. Would certainly use again if in the area. I would call this a out of town conference hotel. A little isolated so don’t think you can walk out and be in a town. We had driven up from Calais for a couple of days.
Stayed 2 nights in Jul 2019

6/10 Okay

mj, Chicago

Business traveller
Liked: Amenities, property conditions & facilities
Convenient location. Rooms let's be kind and say average. Breakfast assortment definitely not like most of the Van der valks that I have stayed at. I have stayed at many. Staff likess to talk to each other. Front desk service is professional and quick.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel within easy reach of Schiphol airport, this hotel is self contained, which is helpful as the hotel is quite remote
Stayed 1 night in May 2019

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at your hotel
The room was different then the one we reserved online. Breakfast was really good:)
Stayed 3 nights in Apr 2019

10/10 Excellent

johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel, very comfortable and a very good breakfast
Stayed 1 night in Jul 2018

10/10 Excellent

AMBROSE PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good and enjoyable
It was a very nice stay at this Hotel for 5 families, the rooms were very clean but quite a distance to get to the rooms from the Check-in counter. Friendly Hotel staff.
Stayed 2 nights in Jul 2018

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van Der Valk Hotels - Dependable Value
Good value stay, Excellent restaurant.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient Located Accomodation
It was a bit difficult to navigate the hotel to get to the room. The staff was extremely helpful and kind. We also enjoyed our evening meal in the restaurant.

8/10 Good

Andrea, France

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice and quite hotel, with a great restaurant.
We stayed for 3 nights and everything was good but the shower. Unfortunately I can not give a perfect review to the hotel since we asked the front desk three times to please fix the shower drain since it was clogged but the technical staff could never fix it. We were not able to use the nice shower of the bathroom during our whole stayed. It was not comfortable to have to use the bathtub as a place to shower.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Room build in the 1960's
I have stayed at this hotel before and was put in a nice, modern room, but this time they put me in the far back where lighting was dim in the halls and it looked like something out of an old mob movie. Room was dark and old, and I believe it was build in the 1960's... I think next time I will be looking for another hotel.
Stayed 1 night in Sep 2017

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
de Witte Bergen Always Pleases
This hotel is simply good value for business or a couple. Room was comfortable, and we had a table and chairs in a quiet garden. Two easy chairs were very nice for a couple, and seem to be uncommon these days. The pod coffee maker made excellent Dutch coffee.The location is central to numerous Dutch cities and towns, within half an hour of Naarden Vesting star fort and Muiderslot Castle, for instance.
Stayed 4 nights in May 2017

8/10 Good

Geoffrey, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van der Valk de Witte Bergen - Perfectly Valid
Perfectly valid stay. We stayed here five nights visiting relatives and sightseeing. You need a car, of course (or bicycles). Close to Hilversum, touristy Laren and historic Eemnes. At the intersection of two major motorways. We stay here whenever in the area.

4/10 Poor

Diane

Disliked: Staff & service
Old fashioned - no service
Very average. It's a 3 stars rather than 4 stars. A light not working in the bathroom. No wifi connection and when I called for someone to check they never sent anyone. Old corridors. Really ugly. Will never stay there again.

6/10 Okay

kevin, Edinburgh

Liked: Cleanliness, room comfort
Isolated location next to Motorway.
Basic economy hotel. Adequate for business trips and one night stay. Isolated location next to A27 motorway, so suitable for those travelling by car and happy with a noisy location. Hotel is clean and basic, but adequate. Essentially this is a motorway overnight rest stop that is only easily accessible by car and as such this hotel is okay.

6/10 Okay

Ilona, Schomberg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Poor state of repairs, but wonderful restaurants
I was surprised that such a stunning hotel on the outside was such a mess on the inside. no air conditioning or even circulation in my ground floor room, carpets stained all down the halls an in the rooms, and very complicated hallways - easy to get lost. Did love the breakfast (except the scrambled eggs are terrible!), and I wish "real" coffee could make a come-back. A silver coffee can on your table in the morning has a certain magic. Room service was quick and delicious...and not hard on the eyes. lol

10/10 Excellent

Jeffrey, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for business travelers
This hotel is my favorite in that area, great restaurant and comfortable accommodations.

8/10 Good

Hugo, Kent UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one night sleep over
When visiting family in the Netherlands I just needed a central place to stay for 1 night. The room was clean and ample space, to have wifi was nice, free for a change so that was good. The bathroom well stocked with toiletries and clean. Breakfast was the usual buffet brealfast, well presented and I found the staff very helpful.

8/10 Good

Adam, New York

Liked: Staff & service, property conditions & facilities, room comfort
great hotel
awesome place, half the price of the amsterdam hotels. great parking, great restaurant

6/10 Okay

Shaked Y, Israel

Disliked: Cleanliness
good location
1. room # 166 was dertiy they replace it to room # 260 2. first night no Remote Control for TV second night we cam late around 20:00 door didn't open. when we came in to the room no coffee sugar and woodenstik and Remote Control for TV we call to receptinon and and we got it.tertiary night again card didn't open again to reception to codec it again we came in our coffee thrown awy they took the remote control no sugar no wooden stik. not nice not acceptableI stayed few time this year on Van der volak Nootdorop and it was great way hear it like that????

10/10 Excellent

Anieta , Lincolnshire , England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One rude female bar staff
On the first evening of our stay we encountered a very unpolite and rude female member of bar staff , although the bar manger that evening was most apologetic and gave us complimentry drinks we felt uncomfortable about using the same facilities the following evening , so we choose to eat and drink somethere else . Apart from that all other staff were polite and friendly .

2/10 Terrible

Karl Bittner, USA

Disliked: Staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER
I will never stay at this hotel again. The water pressure and temperature are not controllable. It is possible to get scalded with hot water. The hallways smell of mold and mildew. There is no secure internet access. In short very much over priced. This hotel may be worth about 30 EURO a night but no more.

10/10 Excellent

Brian, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Staff
Arrived at the hotel, booked in by a very helpful receptionist, couldn't find my room went back to reception and the same receptionist offered to show me the way to my room. I ate at the hotel, food was well presented with obvious care taken by chef and served by a friendly waiter. all in all a very nice experience.

10/10 Excellent

James Mooney, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent

8/10 Good

mcgirlie, Czech Republic

Liked: Room comfort
Large rooms
Very convenient hotel with helpful and friendly staff. Close to the main road but with nice walking opportunities roundabout It is a hotel that is spread out and there are lots of spaces to relax and take time out of your room. The rooms (we have a Comfort room) were spacious with sofa's and a table and work area. We had three people in one room - adult and two kids and two people in another room next door. The pull out bed was already set up for our arrival - this was great. The room was nicely styled but was showing a bit of wear with stains/marks on the carpet but other wise in pretty good condition. The coffee facilities were good. The bathroom again a little worn but clean and functional. The sheets were nice and crisp and extra pillows available. Overall a good hotel with good rooms but a little worn in parts. I would stay again with my family..

10/10 Excellent

Jeff K., Laurel, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place if you're int he area
The Van der Valk Hotel Hilversum is a very comfortable modern hotel. I love the concrete bathroom with the overhead shower - very modern, and refreshing. The food is very good and the staff is warm and welcoming. I always stay here when I travel in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Breumelhof, Australia

Liked: Cleanliness, staff & service, room comfort
Clean and nice hotel, good service, friendly staff, convenient location (for client meetings too) ! Dinner was not great, soup and sateh were cold/luke warm and were sent back to the kitchen. Staff solved this problem well. Garden rooms with terras table and chairs garantee a pleasant stay :-).

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly valid
On other trips, we have eaten at the superb restaurant, but this time, visiting with Dutch cousins, we were wined and dined by them. It was our fourth stay and we would not think of looking for another place in the area. Reviews need to say this - you are not taking any risk of disappointment if you stay here. Close enough to Amsterdam and the new land to enjoy both.

8/10 Good

Bobby Williams

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Hotellet är under renovation vilket jag inte visste annars hade jag bestämt bokat annat..Säkerhetsmässigt var det egentligen inte lämplig för boende med tanke på Van der Valks normala top standard. Skyltningen var dålig och rummet var oinspirerande, undermålig. Dock kompenserades detta igenom bra service i restaurangen och väldigt bra och proffsigt bemötande i receptionen vid checkout på söndag morgon. Personalen gjorde verkligen en skillnad.
Stayed 1 night in Dec 2023

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echt top
Stayed 1 night in Nov 2023