On arrival I was given a room but there was no heating so it was very cold. The Manger happily moved me to another room with a heater in which was better.
The room itself was clean and in good condition with plenty of tea/coffee.
The mattress though was very hard, not comfortable at all and quite crunchy.
The noise from outside was easily heard (which can't be helped I imagine) but still was a loud room to have.
The staff were helpful and all in all for the price I paid I can't really complain.
I don't think I would return, purely as the bed made sleep quote hard.
Jamie
เข้าพัก 2 คืน, ตุลาคม 2023
6/10 พอใช้
Adam
เดินทางเป็นกลุ่ม
11 ก.ย. 2023
ชื่นชอบ: พนักงานและบริการ
It was disappointing that there was a £10 limit on breakfast, when £15 would have been more reasonable.
No staff on premises, managed remotely.
Had to sit on door step for 55 mins upon arrival before i could reach someone by phone. People living next door said that this has happened a few times.
Breakfast not on sight. Was going to be cafe in next street, then got changed overnight (note under room door) to another cafe a 5 mins walk away (in the rain)
Was given lower level room which seemed overflow room as it was not very clean, mouldy and musty smell with very worn out lumpy mattress. Owners were out and 'no vacancies' sign up. Asking for another room next morning, I was given a perfectly decent one. However, not without owner at length arguing with me that I was the first guest to complain and I shouldn't expect luxury when booking these kinds of places. I've been staying in these kinds of places for over 20 years all over the UK, without ever any such issues. It's not about luxury, but about my holiday and my health. Terrible attitude.