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Reviews of ibis Düsseldorf Hauptbahnhof

2.5 out of 5
ibis Düsseldorf Hauptbahnhof
Konrad-Adenauer-Platz 14, Düsseldorf, NW

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 885 reviews" "
Rating 8 - Good. 457 out of 885 reviews" "
Rating 6 - Okay. 169 out of 885 reviews" "
Rating 4 - Poor. 25 out of 885 reviews" "
Rating 2 - Terrible. 15 out of 885 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

payman

Business traveller
Liked: Property conditions & facilities
Its standard minus safe box, kettle, or Iron. Rooms are relatively small and building condition, specially hallways are average or below.
Stayed 3 nights in Apr 2024
Response from ibis Team on 14 Apr 2024
Dear payman,thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Your ibis Team Düsseldorf Hauptbahnhof

10/10 Excellent

Zhuowen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Your ibis Team Düsseldorf Hauptbahnhof on 8 Apr 2024
Dear Zhuowen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

6/10 Okay

Julia

Dirty carpet
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located being attached to the main rail station. Convenient ticket sales for local and distant rail tickets just opposite hotel entrance in book shop. Lots of food availability in station concourse attached to hotel.
Stayed 4 nights in Dec 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 30 Jan 2024
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okay

Joshua

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Standard iBis, pretty basic but rooms were clean. Convenient for the station but the area around the station isn't particularly nice.
Stayed 2 nights in Dec 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 30 Jan 2024
Dear Joshua,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to the train station and great staff
Stayed 1 night in Nov 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 9 Nov 2023
Dear Andrew,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely

4/10 Poor

tamim, GLASTONBURY

Travelled with group
Disliked: Cleanliness, amenities
Not a very clean hotel. But location next to the main train station was very useful. Staffs were helpful. But spent very disruptive night with false fire alarms twice in a span of 1 hour.
Stayed 1 night in Sep 2023

6/10 Okay

Achuth

Stayed 1 night in Oct 2023

8/10 Good

Kwan Nga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one night in IBIS, the location was very convenient, just next to the station.
Stayed 1 night in Sep 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 6 Oct 2023
Dear Kwan Nga,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is very good, almost connected to the central train station. Area is safe enough. Many restaurants, cafes, and supermarkets around the hotel. The hotel is clean, it has what you need, though would be amazing if hotels consider adding a bidet in the toilets since people from around the world visit it, because it can be irritating not having it in toilets for people who need it. Cleaning staff are very kind and polite, even staff in the breakfast area are kind. Breakfast is good enough, you can start the day with it, for me it was really good. The reception girl that checked me in was kind, I wish I knew her name, but other receptionists could smile a little bit more, it wouldn't hurt anyone to make the client feel welcomed in the hotel and in the country, for a foreigner the hotel is their safe point, so make it feel so please. Maybe one or two of the receptionists will answer questions gladly, but others will make you regret asking with their attitude, they will also ask you to google it, sure I can google it, but it is also very helpful to ask a local, not any local, an employee of the hotel local, google is not always clear with enough information especially about HOTEL area and transportation. All in all, it was a nice stay, just with some kindness from the receptionists, as clients should be treated with kindness, would have been perfect.
Stayed 7 nights in Jul 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 7 Aug 2023
Dear Farah,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon.Sincerely

8/10 Good

Jamie, Rickmansworth

Travelled with partner
Liked: Cleanliness, staff & service
Quite studenty so a bit noisy. But the room was fine enough. Breakfast was okay.
Stayed 2 nights in Jun 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 4 Jul 2023
Dear Jamie,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Aaron

Liked: Cleanliness, staff & service, room comfort
Average
Hotel is in a perfect location if you have a train in the morning with multiple eateries within 2 minutes of the hotel. I arrived through the night and the member of staff was attentive and spoke good English, which was appreciated. The room was basic and very no frills. What was disappointing was there the room having no kettle, thus meaning I could not have a hot drink overnight. Overall, if you’re looking for a cheap stay near Dusseldorf airport, this will do the job.
Stayed 1 night in Jun 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 27 Jun 2023
Dear Aaron,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
See for yourself
Definitely not the ibis we know. See pics which tell thousands of words. Due to jetlag after flying for close to 20hrs, we wanted to take a afternoon nap upon checking in. But room was very stuffy with sunlight coming in. Though it was already supposedly spring time and they refused to turn on the air conditioning and had no standing or table fan to lend us. All they could say was all the rooms are the same. Didn't allow us to change rooms too. Luckily, evening came quite fast, we open the windows to let cold air in so we could sleep. Room is really in need of repairs or deep cleaning.
Stayed 1 night in Mar 2023
Response from ibis Team on 28 Mar 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,ibis Düsseldorf Hauptbahnhof

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Noisy, cramped, great to catch a 6 am train.
Stayed 1 night in Mar 2023
Response from ibis Team on 28 Mar 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,ibis Düsseldorf Hauptbahnhof

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room spelt of cigarette smoke, thats the only thing that let it down.
Stayed 2 nights in Feb 2023
Response from S.Hartmann on 19 Mar 2023
Dear William, Thank you for taking the time to tell us about your experience at the ibis Duesseldorf Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,S.Hartmann

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Dropkick murphys
Great location right in the train station Quick check-in and out Friendly staff
Stayed 1 night in Feb 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 9 Mar 2023
Dear Sharon,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

JAISH

Stayed 4 nights in Jan 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 25 Jan 2023
Dear Jaish,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Madian

Response from Your ibis Team Düsseldorf Hauptbahnhof on 9 Mar 2023
Dear Madian,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Yeon Jin

Stayed 1 night in Jan 2023
Response from Your ibis Team Düsseldorf Hauptbahnhof on 25 Jan 2023
Dear Yeon Jin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Markus

Liked: Cleanliness, staff & service
good option for staying near the train station
Response from Your ibis Team Düsseldorf Hauptbahnhof on 4 Jan 2023
Dear Markus,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable clean basic room and a very helpful staff member. Some confusion about whether I had prepaid (I hadn’t) but it was sorted out and I was able to pay what I owed. The entrance to the Hotel is on the station concourse which was unexpected but I found it in the end.
Stayed 1 night in Dec 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 26 Dec 2022
Dear Peter,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Michael

Stayed 1 night in Nov 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 26 Dec 2022
Dear Michael,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Haau Matchy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 2 Nov 2022
Dear Haau Matchy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Aga

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to train station was most important for me.
Stayed 1 night in Oct 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 2 Nov 2022
Dear Aga,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4/10 Poor

Mohammad

Business traveller
Disliked: Cleanliness, staff & service
Not a Good Feeling
It Was not good. They Say that there is Air Condition but there was not. In Fact when I ask them they say now its Autumm we can't Open AC that was Rubbish. It was 19 Degree Temperature and I felt Hot but it was not an Option for me.
Stayed 1 night in Oct 2022

6/10 Okay

Tom

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fantastic location, ultra convenient if you're coming to DUS by train and just need somewhere to sleep. It's clean, but the hotel is very tired, has seen better days. At night it's noisy around the station as well.
Stayed 2 nights in Sep 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 27 Sep 2022
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Cenk

Stayed 1 night in Sep 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 12 Sep 2022
Dear Cenk,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 12 Sep 2022
Dear Stephen,We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Yezhou

Travelled with family
Liked: Staff & service, property conditions & facilities
I hope the hotel can equip water boiler for the custom who needs that, as well as more towels in bathroom
Stayed 1 night in Jul 2022

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 3 nights in Jul 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 20 Jul 2022
Dear Benjamin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Claudia

Liked: Staff & service, amenities, property conditions & facilities
Convenient location, if travelling by train
Stayed 1 night in Jul 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 20 Jul 2022
Dear CLaudia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Evangeline

Stayed 8 nights in Jul 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 15 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Masaru

Stayed 3 nights in Jun 2022

10/10 Excellent

Ernest, Middlesex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is inexpensive and in the train station.
Stayed 1 night in May 2022
Response from your ibis team Düsseldorf Hauptbahnhof on 27 Jun 2022
Dear Noelle, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Hong

Stayed 3 nights in May 2022

8/10 Good

Timothy

Stayed 2 nights in May 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 1 Jun 2022
Dear Timothy, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked so much
Stayed 1 night in May 2022
Response from your ibis team Düsseldorf Hauptbahnhof on 27 Jun 2022
Dear Ralph, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for travelling in and around Germany. You can use the facilities on the railway concourse ( various restaurants, take away food etc and a supermarket). There’s a taxi rank just beside the hotel/ station, there’s nothing that I didn’t like.
Stayed 4 nights in May 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 1 Jun 2022
Dear Philip, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Friends visit - Duisburg May 2022
Myself and a friend travelled to Dusseldorf to visit friends in nearby Duisburg. The Hotel, although right next to HBF, is very good as we heard no noise whatsoever from the train station. Breakfast was of a very high quality and the staff could not have been anymore helpful.
Stayed 4 nights in May 2022
Response from ibis Team Düsseldorf Hauptbahnhof on 12 May 2022
Dear James, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right at the main station. Perfect for a short stay. Very clean and surprisingly quiet considering where it is located.
Stayed 1 night in Apr 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 19 Apr 2022
Dear Mark, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis in station
Standard Ibis with entrance directly from the station. A bit tired inside, but functional. Good breakfast. Excellent value.
Stayed 2 nights in Mar 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 19 Apr 2022
Dear Paul, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

10/10 Excellent

Young, Fox Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern and in the center of the city, close to everything
Stayed 1 night in Mar 2022
Response from Your ibis Team Düsseldorf Hauptbahnhof on 25 Mar 2022
Dear Young, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely,

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from ibis Team Düsseldorf Hauptbahnhof on 28 Feb 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Accommodating
The hotel was very help during my stay.
Stayed 2 nights in Jan 2022
Response from Sebastian Hartmann on 4 Feb 2022
Dear Joe, Dear ALEXANDER SCHNUECKLER, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We're here for you! Sincerely, Sebastian Hartmann Assistant Manager

10/10 Excellent

Holger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlights: Italian TV, Very nice breakfast and very nice staff. The location couldn't be better for people travelling by train.
Stayed 1 night in Jan 2022
Response from Ibis Düsseldorf HBF on 20 Jan 2022
Dear Holger, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing experience in ibis hotel Hauptbanhaf Dusseldorf . The hotel stick to Covid 19 health standard . The breakfast is basic but very high quality. Rooms are very neat and clean. Roberto in the reception will take care of every single inquiry you will be lucky to meet him. All the staff are friendly and polite the location is perfect near to the main landmarks altstad, kings avenue Rhine river.
Stayed 6 nights in Dec 2021
Response from ibis Düsseldorf HBF on 4 Jan 2022
Dear Dina, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

10/10 Excellent

Nafees

Stayed 1 night in Dec 2021
Response from ibis Düsseldorf HBF on 4 Jan 2022
Dear Nafees, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof

8/10 Good

Daniela

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The overall stay was good value for money. The cleaning was only upon request which I would say was surprising for Germany. Breakfast was good.
Stayed 7 nights in Oct 2021
Response from ibis Team Düsseldorf Hauptbahnhof on 30 Nov 2021
Dear Daniela, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Hauptbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Team Düsseldorf Hauptbahnhof