Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas

Reviews of Rixos Premium Dubrovnik

5 out of 5
Rixos Premium Dubrovnik
Liechtensteinov Put 3, Dubrovnik

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 6 nights in Oct 2023
Response from Saira Colakovic on 2 Mar 2024
Dear Matthew, Thank you so much for highest score! We're thrilled to hear that you found everything to be perfect during your stay with us. Our team works hard to provide an exceptional experience for all our guests, and it's rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future!Kind regards,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Saira Colakovic on 21 Mar 2024
Dear Anthony,Thank you for the great review! We're delighted you enjoyed your stay and we are looking forward to welcoming you back for another amazing experience. Best regards,

10/10 Excellent

Milivoj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked stay in Dubrovnik last minute as a weekend getaway and loved everything about the hotel. Staff was extremely pleasant, quite international and positive. Since we use Expedia for flights and hotels quite often, we got great extras. Expedia free upgrade was the one we loved the most as hotel Team had a room available in the highest category and we were given to stay there! Used to small upgrades, but this was exceptional and we will try to visit again. It was a busy weekend so there was not much space to book in case you are looking for spa and treatments, so recommended to book in advance on busy days. Indoor pool is a bit on a smaller side for this sized hotel, bit nice and all the areas clean. Nice gym, table tennis, in-house piano player during whole week during breakfasts and after the dinner in the lobby area. It gives a lot to overall image of the hotel and pleasant atmosphere. Sea view is extremely nice from all the public areas and seaside rooms. Really spacious and partially secluded balconies, but again have to say that staff makes up for a big difference between this and similar hotels we visited in the area before. Thank you! P.S. room 2101 is highly recommended if you are looking for big balcony, south-western part of the 11th floor. Amazing.
Response from Saira Colakovic on 4 Feb 2024
Dear Milivoj, Thank you for choosing our hotel for your last-minute weekend getaway in Dubrovnik, and for taking the time to share your wonderful experience. We're thrilled to hear that you loved everything about your stay.It's delightful to know that you found our staff extremely pleasant, international, and positive. We are pleased that you enjoyed the Expedia free upgrade, and we're glad we could provide you with an exceptional experience by offering the highest category room.We appreciate your recommendation to book spa treatments in advance on busy days, and we apologize for any inconvenience caused by the limited availability during your busy weekend. Your compliments on our indoor pool, gym, table tennis, and the in-house piano player are heartwarming.We look forward to the possibility of welcoming you back and providing another memorable stay.Thank you for your kind words.

10/10 Excellent

Jiwon

Stayed 1 night in Jan 2024
Response from Dijana Lasic on 28 Jan 2024
Dear Jiwon,thank you for rating us with excellent score.We hope to welcome you back.Warm regards,

10/10 Excellent

Kemal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel nice place in Dubrovnik relativ near to the Old Town. Good food stuff room ...
Stayed 2 nights in Jan 2024
Response from Dijana Lasic on 28 Jan 2024
Dear Kemal,it was our pleasure to have you as our guests. Thank you for praising our food, staff and room.Warm greetings from Dubrovnik,

10/10 Excellent

Shawna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, room was WONDERFUL and our stay was as lovely as usual. thank you again to all the staff we interacted with!
Stayed 1 night in Dec 2023
Response from Dijana Lasic on 20 Dec 2023
Dear Shawna,thank you for taking the time to write a review and for praising our staff, room and overall stay.We hope to see you again.Warm regards,

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Rixos!
Wonderful stay at the Rixos in Dubrovnik. Beautiful setting and views. Rooms were immaculate. The staff were very professional, kind, considerate and helpful.
Stayed 3 nights in Dec 2023
Response from Dijana Lasic on 20 Dec 2023
Dear Gregory,thank you for your review.We hope to have an opportunity to welcome you back.Warm regards,

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Saira Colakovic on 10 Dec 2023
Dear Allan, Thank you for taking time to leave us the highest score. We are pleased to know you have enjoyed your stay with us and we hope to have another opportunity to welcome you back one more time in the future.Sincerely,

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the warm welcome to the breathtaking views as you arrived were perfect. Definitely pay a little extra for the sea views - we swam in the sea in November and the pictures don’t do the place justice
Stayed 3 nights in Nov 2023
Response from Saira Colakovic on 30 Nov 2023
Dear Mr. Stephen,Thank you for such a lovely review! We are glad to hear you enjoyed your stay with us. Thank you for choosing Rixos Premium Dubrovnik for your stay in Dubrovnik, we are looking forward to welcoming you back!Warm regards,

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful place to visit)) Staff is incredibly friendly, helpful, and proactive in helping you with suggestions and recommendations. Always had time just to talk. Made you feel at home. Great atmosphere, location, amenities of all types. It has everything. Really wouldn’t have to leave the property unless you wanted to.
Stayed 7 nights in Nov 2023
Response from Guest relations agent - Karlo on 22 Nov 2023
Dear Guest,we are so delightful when we read your warm and kind review. We are looking forward to have you as our appreciated and kind guest, and make you feel like you are at home. You have made very nice impression on our staff. Have a lovely evening :)

10/10 Excellent

Reza, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Rixo Hotel! The hospitality was outstanding, the rooms were elegantly designed, and the attention to detail was impressive. The staff went above and beyond to make our experience memorable. From the cozy ambiance to the excellent amenities, it truly exceeded our expectations. Highly recommend Rixo Hotel for a fantastic and comfortable stay!
Stayed 1 night in Nov 2023
Response from Ivana Glavocic on 11 Nov 2023
Dear Reza,Thank you for your glowing review! We're thrilled to hear you absolutely loved your stay at Rixo Hotel. Outstanding hospitality, elegant rooms, attention to detail, and a dedicated staff made your experience memorable. We're delighted to have exceeded your expectations and appreciate your high recommendation. We look forward to welcoming you back!Sincerely,

10/10 Excellent

Weiqian

Stayed 2 nights in Oct 2023
Response from Saira Colakovic on 3 Nov 2023
Dear Weiqian, Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had an excellent experience during your recent visit. Should your travels bring you back to our area, we would be honored to host you once again.Warm regards,

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Oct 2023
Response from Saira Colakovic on 2 Nov 2023
Dear Luis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. It was a pleasure to have you as our guest.Sincerely,

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were so happy with our stay. The staff were so helpful and friendly. We would stay here again without any hesitation.
Stayed 4 nights in Oct 2023
Response from Saira Colakovic on 29 Oct 2023
Dear Timothiy,Thank you for taking time to review our hotel. Its a pleasure to read such a positive feedback like this. We hope to have another opportunity to welcome you back one more time in the future.Warmest regards,

10/10 Excellent

Shirishlal Basant

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming specially Katica, Saira and Karlo. we really enjoyed the food, pool and spa.
Stayed 3 nights in Oct 2023
Response from Guest relations agent on 24 Oct 2023
Dear mr. Basant,Thank you for taking the time to share your experience from your stay at Rixos Premium Dubrovnik. We are delighted to hear that you had a pleasant time, enjoying the hospitality of our staff, especially Katica, Saira, and Karlo. It's fantastic that you also enjoyed our culinary offerings, as well as the pool and spa facilities.We look forward to welcoming you back for another memorable experience.Best Regards,

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in luxury
A beautifully located hotel with friendly, helpful staff, and an excellent food selection for the morning breakfast. Yoga class was excellent and a great way to enter a restful vacation.
Stayed 7 nights in Oct 2023
Response from Guest relations agent on 24 Oct 2023
Dear Paula,Thank you for choosing Rixos Premium Dubrovnik and for sharing your positive experience. We are thrilled to hear that you enjoyed the luxurious relaxation our hotel offers, along with our friendly and helpful staff. It's great to know that you appreciated our breakfast selection and the excellent yoga class, which provided a restful start to your vacation.We look forward to welcoming you back for another luxurious and rejuvenating stay.Best Regards,

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the rooms are great, beds comfortable. The views are spectacular. Breakfast is great. In October, the prices are low - one of the best values I've ever seen in a hotel. I've stayed in Ritz Carlton hotels on the coast - I'd rather come here and at a much lower price. Will return.
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,we are delighted that youd such a wonderfull time in our hotel.We are looking forward to have you as a guest soon.Kind regards,Karlo

10/10 Excellent

Seung Woo, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,we are happy that you had suck a nice time during staying at our hotel.We are looking forward to have as our guest next season.Kind regards

10/10 Excellent

Douglas, Auchterarder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has thought of everything - the staff are so helpful and happy to help - the facilities are superb with a great range at breakfast, the pools and leisure/spa facilities are real 5 star and the food top notch. The view from the room was stunning and the room itself spacious with a fantastically comfy bed - cannot fault anything about the hotel or Dubrovnik
Stayed 7 nights in Oct 2023
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,we are delaghted to have you as our guest in wonderful hotel Rixos Premium Dubrovnik.Also, we are lookig forward to be our guest next season.Kind regards

8/10 Good

Veronika

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Incredible view, excellent staff. The sound from the restaurant seems to carry everywhere , as it is concrete construction. It isn’t for those who enjoy quiet. Breakfast is incredible, never seen more choice! Walk to the Old town is a bit daunting, as the sidewalk narrows, but it is worth the discomfort once u get there
Stayed 2 nights in Oct 2023
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,we are very thankful for your feedback.We are proactively working to perfect what can be perfected, and we are happy to accomodate you next season and make you next arrival enjoyable.Kind regards

10/10 Excellent

Irena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area by the beach for swimming
Stayed 5 nights in Oct 2023
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,we are so happy to have you as our guest, and looking forward to accomodate you next time.Kind regards

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to stay
An excellent stay. Beds are so comfortable. And I loved the beach towels and the robes. So cozy. Breakfast spread was incredible. Staff so friendly and always helpful.
Stayed 7 nights in Oct 2023
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,thank you for wonderful rewiev, we are so happy to accomodate you next year as our guest. Have a lovely day.Kind regards

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay and Hotel
Excellent Stay and Hotel Great facilities, design and staff
Stayed 2 nights in Oct 2023
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,we were delighted when we saw your wonderful rewiv, and looking forward to have you as our guest next year.Kind regards

10/10 Excellent

shaull

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option , excellent service and dinning options
Stayed 3 nights in Oct 2023
Response from Guest relations agent - Karlo on 18 Oct 2023
Dear guest,we are so happy that you had such a wonderful time in our hotel, and we are looking forward to have you as our guest next season.Kind regards

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible. Would recommend this hotel to anyone & everyone. Perfect view, staff, drinks, food, atmosphere.
Stayed 3 nights in Oct 2023
Response from Guest Relation Supervisor on 6 Oct 2023
Dear Alex,Thank you for taking time to leave us your review. We are pleased to read you were satisfied with your stay with us and we hope to have you as our guest one more time in the future.Sincerely,

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While in Dubrovnik, Great choice of Hotel
Well situated property with stunning views. Easy walk to Old Town. Accommodating staff, outstanding breakfast, very comfortable bed and bedding. Lobby bar service and bartenders order taking and knowledge of mixology could be improved. Hotel is designed beautifully.
View from Room Patio
Main Lobby Floor
Main Lobby Floor
Main Lobby Floor
Stayed 2 nights in Sep 2023
Response from Guest Relation Supervisor on 5 Oct 2023
Dear Jonathan,Thank you for taking time to share your experience with us followed up by pictures. We are pleased to read you were satisfied with the view, breakfast selection and our staff. We will share your words with our bar team and we hope to have another opportunity to welcome you back.Sincerely,

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, with amazing sea views and very good facilities (free spa access, table tennis, casino, etc). Great location, 20 min walk to the old town or €6.50 Uber. Food and drink rather expensive for what it is and some of the waiting staff can be rather disinterested. Also next to impossible to get a coffee at breakfast when it’s busy!
Stayed 7 nights in Sep 2023
Response from Guest Relation Supervisor on 2 Oct 2023
Dear Tom,Thank you for taking time to leave us the highest score. We appreciate your constructive feedback and we will share it with our management team. We hope to have another opportunity to welcome you back on more time in the near future.Sincerely,

8/10 Good

Tobias

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel, convenient location
Great hotel, beautiful views, spa facilities were excellent. 15 minutes walk to old town but you also have easy access to other areas of the city. The room wasn’t cleaned to my preferred standard, there were a couple of hairs around and daily cleaning seemed a little rushed. Restaurants and food were nice and service at the pool side bar was very quick. Overall would stay again.
Stayed 6 nights in Sep 2023
Response from Guest Relation Supervisor on 30 Sep 2023
Dear Tobias,Thank you for taking time to leave us your review. We have already informed our housekeeping team as we always do our best to have all rooms cleaned as per standard, we will make sure these thing do not happen again. Hope to have you as our guest one more time in the future.Sincerely,

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a superior room with sea view - cannot recommend this enough, the view was beautiful. We loved being able to access the sea straight from the pool area. Everything during our stay was perfect - thank you so much for an incredible stay.
Stayed 4 nights in Sep 2023
Response from Guest Relation Supervisor on 30 Sep 2023
Dear Zoe,Thank you for taking time to leave us the highest score. We are pleased to know you have enjoyed your stay with us and we hope to have another opportunity to welcome you back one more time in the future.Sincerely,

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Dubrovnik
Lovely hotel, very friendly efficient staff, nice pool area with comfortable sunbeds. Refreshing pool. Breakfast was delicious with something for everyone. Comfortable room, lovely seaview.
Stayed 4 nights in Sep 2023
Response from Guest Relation Supervisor on 26 Sep 2023
Dear Anita,Thank you for taking time to share your experience with us. Its a pleasure to read you were satisfied with our service provide and well as our facilities. It will be our honor to have you as our guest one more time in the future.Sincerely,

10/10 Excellent

CATHY

Travelled with partner
Liked: Property conditions & facilities
The most beautiful, comfortable stay with amazing staff
Stayed 2 nights in Sep 2023
Response from Guest Relation Supervisor on 26 Sep 2023
Dear CATHY,Thank you for taking time to leave us the highest score. We are pleased to read you had a comfortable stay with us and we hope we will welcome you back one more time in the future.Sincerely,

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2023
Response from Guest Relation Supervisor on 23 Sep 2023
Dear Ronnie,Thank you for taking time to leave us the highest score. It will be our pleasure to have you as our guest one more time in the near future.Sincerely,

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Guest Relation Supervisor on 23 Sep 2023
Dear Zane, Thank you for taking time to leave us your review. We are sorry to see we haven't fully met your expectations. However it will be our pleasure if you would give us another opportunity to welcome you back one more time in the near future. Sincerely,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Overall excellent experience! Great location, gorgeous property and the service was unmatched. Wish I could go back every year!
Stayed 4 nights in Sep 2023
Response from Guest Relation Supervisor on 19 Sep 2023
Dear Stephanie,Thank you for taking time to leave us your positive review. We are pleased to read you had an excellent experience at Rixos Premium Dubrovnik an we hope to have another opportunity to welcome you back one more time in the future.Sincerely,

10/10 Excellent

Abad

Travelled with partner
Liked: Amenities
Beautiful beautiful property and location. Staff is friendly and professional. I was super impressed! Love our stay will recommend to friends, family and anyone traveling to Dubronik.
Stayed 3 nights in Sep 2023
Response from Guest Relation Supervisor on 18 Sep 2023
Dear Abad,Thank you for taking time to leave us your review. We are pleased to read you were satisfied with your stay with us and that we have met you expectations. Hope to have you as our guest one more time in the future.Sincerely,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Fantastic across the board. From the arrival, 3 days and unfortunate need to move on, Rixos was just great.
Stayed 3 nights in Sep 2023
Response from Guest Relation Supervisor on 17 Sep 2023
Dear John,Thank you for taking time to leave us your review. We are pleased to read you were satisfied with your stay with us and it will be our pleasure to welcome you back one more time in the future.Sincerely,

10/10 Excellent

Besir

Stayed 1 night in Sep 2023
Response from Guest Relation Supervisor on 9 Oct 2023
Dear Besir,Thank you for taking time to leave us the highest score. It was a pleasure to have you as our guest, hope to have another opportunity to welcome you abck.Sincerely,

10/10 Excellent

Amanda, Albany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, location and amenities. Highly recommend this hotel.
Stayed 6 nights in Sep 2023
Response from Sibel Demir on 12 Sep 2023
Dear Amanda Marie Carlson,Thank you very much for staying at Rixos Premium Dubrovnik and for your nice feedback.I am very glad to hear you had such a great experience with all our staff and amenities.Our location is a great advantage, as it provides you with proximity of the old town, t is so good to know that we will welcome you again in the future!Kind regards,Sibel Demir

10/10 Excellent

Don

Travelled with family
Awesome staff, great breakfast buffet.
Stayed 13 nights in Aug 2023
Response from Sibel Demir on 12 Sep 2023
Dear Don Millar,Thank you for staying with us and sharing the feedback about your stay.I am glad to hear that you liked our facilities and buffet breakfast. We are all so happy your stay in Rixos Premium Dubrovnik was pleasurable and comfortable.If you wish to come back, which I’m sure you do, Rixos Premium Dubrovnik will gladly open its door to you again.Looking forward to your next visit!Sincerely Sibel Demir

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. For the price, Our room didn't have a balcony or great water views but we did really enjoy our stay overall.
Stayed 4 nights in Sep 2023
Response from Sibel Demir on 12 Sep 2023
Dear Marc Dagesse,Thank you for your beautiful feedback with the highest score. We are happy to hear that you had an great stay and enjoyed it. We very much hope that your travel plans will allow you another visit to Dubrovnik and we will have the pleasure of welcoming you again in the nearest future.SincerelySibel Demir

10/10 Excellent

Albina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We really liked the hotel. The staff is very nice and friendly. The service is excellent. Obviously, it’s not a Rixos in Turkey with huge territory and beautiful pools, but I guess it’s great for Croatia
Stayed 2 nights in Sep 2023
Response from Guest Relation Supervisor on 10 Sep 2023
Dear Albina,Thank you for sharing your experience with us. It is a pleasure to read you were satisfied with the service provided by our staff and we hope to have another opportunity to serve you. Sincerely,

10/10 Excellent

Malika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2023
Response from Guest Relation Supervisor on 8 Sep 2023
Dear Malika,Thank you for leaving us the highest score. We are pleased to read you were satisfied with our service provided and it will be our pleasure to welcome you back one more time in the future.Sincerely,

10/10 Excellent

Inez A, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations and I would give it 6 stars. The staff is EXCELLENT and attentive. They pay attention to detail and addressed all our concerns. We received a free upgrade as it was our honey moon and were welcomed with a free bottle of champagne. The resort itself is breathtaking. The spa is exquisite. Breakfast was AMAZING. They have such a variety of fresh food to choose from, I was blown away. The food was delicious and the staff was attentive and pleasant. Thank you so much for making our honey moon a dream come true!
Stayed 5 nights in Aug 2023
Response from Guest Relation Supervisor on 7 Sep 2023
Dear Ines A,Thank you for taking time to leave us such a positive review. We will share it with our staff a s it serves as encouragement to continue striving to provide the best possible service for all our guest. It will be our pleasure to have you as our guest one more time in the future.Sincerely,

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and value for money. Great accessibility to the city and facilities on site
Stayed 5 nights in Sep 2023
Response from Guest Relation Supervisor on 7 Sep 2023
Dear Rebekah,Thank you for taking time to leave us the highest score. We are pleased to read you had an excellent stay with us. Hope to have you as our guest one more time in the future.Sincerely,

6/10 Okay

John

Stayed 7 nights in Aug 2023
Response from Guest Relation Supervisor on 8 Sep 2023
Dear John,Thank you for taking time to leave us your feedback. We are sorry to read we haven't met your expectations, we would like to hear from you more details if you have any time so we can learn what can we improve on. Hope you will give us one more opportunity to welcome you back.Sincerely,

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Guest Relation Supervisor on 8 Sep 2023
Dear Maxine,Thank you for taking time to leave us the highest score. It will be our pleasure to welcome you back one more time in the future.Sincerely,

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Sep 2023
Response from Guest Relation Supervisor on 6 Sep 2023
Dear Melissa,Thank you for taking time to leave us the highest score. We are pleased to read you you had an amazing stay with us. It will be our pleasure to welcome you back one more time in the future.Sincerely,

10/10 Excellent

Susiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room with sea view. Great facilities like access to the sea, swimming pool and spa. But the cherry on the cake is the amazing staff all over the hotel who provided great service.
Stayed 5 nights in Aug 2023
Response from Guest Relation Supervisor on 6 Sep 2023
Dear Susiane,Thank you for taking time to let us know about your recent stay with us. Its a pleasure to read you had a nice experience at our beach area and service provided. Hope o have another opportunity to welcome you back one more time in the future.Sincerely,

6/10 Okay

Khaled

Stayed 1 night in Aug 2023
Response from Guest Relation Supervisor on 23 Sep 2023
Dear Khaled, Thank you for taking time to leave us your review. We are sorry to see we haven't fully met your expectations. However it will be our pleasure if you would give us another opportunity to welcome you back one more time in the near future. Sincerely,

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos went far beyond expectations!! You cannot beat the amazing view/ location on the Adriatic! The lounge deck, pool, and outdoor restaurant/ bar with pool side service was incredible. Their dining options are PHENOMENAL! Highly, highly recommend dining both at Uni Tempanyaki and Libertas during your stay… you will not be disappointed! The further amenities such as the gym, spa, various bars, live music were great. And lastly, the service was incredible!! Every single staff member was welcoming and super accommodating to make sure that you had the best stay possible! Do not look any further! Incredible resort experience!
Stayed 4 nights in Aug 2023
Response from Guest Relation Supervisor on 1 Sep 2023
Dear Brittany,Thank you for taking time to leave us such a positive review. We are pleased to read you were satisfied with our facilities and service provided. It was a pleasure to have you as you guest and hope o have another opportunity to welcome you back in the near future.Sincerely,